Re: [OSL | CCIE_Voice] UCCX

2014-05-21 Thread Gurpreet Singh Kukreja
Hi Israa, If never worked before with UCCX, i would recommend starting with SRND or design guide (its not that big) and Admin guides. It would be very useful to install a UCCX in lab and play around with it. You'd find many videos on YouTube to explain installation and integration with CUCM.

Re: [OSL | CCIE_Voice] UCCX

2014-05-18 Thread Gurpreet Singh Kukreja
Check this out: http://www.cisco.com/web/partners/partner_with_cisco/cpp/resale/specializations/ipcon_exp_spec.html On Sun, May 18, 2014 at 2:30 AM, Dharambir kumar varma dharambi...@gmail.com wrote: Hi Can someone give me the info. that UCCX has one paper or two paper. what is the exam

[OSL | CCIE_Voice] Outbound PSTN call drops

2013-10-23 Thread Inder Singh
You may want to look into Bug ID: CSCsx67255...link below. http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetailsbugId=CSCsx67255from=summary *Inder Singh* CCIE™ Voice #38235 Sr. Network Engineer, Unified Communications

[OSL | CCIE_Voice] tejveersingh01

2013-07-21 Thread Tejveer Singh
http://hoshizaki.at/tx/aml.gcbxlzdiblkd ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com

[OSL | CCIE_Voice] DHCP troubleshooting to see what is going on

2013-07-21 Thread singh
Hi Guys,I am using my callmanger as the DHCP serverand using it as DHCP server for my HQ and site B phones.Suddenly I noticed that the dhcp address does not work on the phone.What troubleshooting or steps do I follow on my callmanger and switch to see what is going on?singhGet Yourself a cool,

Re: [OSL | CCIE_Voice] css and partitions required

2013-07-09 Thread singh
Any update on this Guys?Please help!! Original message From:singh singh8...@in.com Date: 6 Jul 13 22:22:39Subject: Re: css and partitions requiredTo: ccievoicerequ...@onlinestudylist.com;ccievoice@onlinestudylist.commodified... Original message From:singh singh8...@in.com Date: 6 Jul 13

[OSL | CCIE_Voice] css and partitions required

2013-07-06 Thread singh
hello all,I am wondering what would be appropriate number of partitions and CSS to create ...1) I normally createpartitions and css in the following manner ( these are for 3 sites HQ, site B , site c)...CSSHQall Having access to partitions ptHQall, ptHQsiteBall , ptmeetme, ptaar,

Re: [OSL | CCIE_Voice] css and partitions required

2013-07-06 Thread singh
modified... Original message From:singh singh8...@in.com Date: 6 Jul 13 22:20:56Subject: css and partitions requiredTo: ccievoicerequ...@onlinestudylist.com;ccievoice@onlinestudylist.comhello all,I am wondering what would be appropriate number of partitions and CSS to create ...1) I normally

Re: [OSL | CCIE_Voice] All UC URLs

2013-07-05 Thread Gurpreet Singh Kukreja
Hi, You may want to consider: - VoiceView - URLs that can be helpful for features under CME (Telephony service) Other than that it looks good. Regards Gurpreet On Fri, Jul 5, 2013 at 7:40 AM, Marcelo Augusto maugusto...@gmail.comwrote: I´m trying to collect all possibles URLs that can

Re: [OSL | CCIE_Voice] Best practice for binding interfaces to sccp and CUE

2013-06-28 Thread singh
Any update? Original message From:singh singh8...@in.com Date: 26 Jun Subject: Best practice for binding interfaces to sccp and CUETo: ccievoicerequ...@onlinestudylist.com; ccievoice@onlinestudylist.comHello All,Wondering what is the best practice to bind sccp interface and CUE to .For example

[OSL | CCIE_Voice] Best practice for binding interfaces to sccp and CUE

2013-06-26 Thread singh
Hello All,Wondering what is the best practice to bind sccp interface and CUE to .For example if I have an interface on the router which is my voice interface and a loopback then which as per the best practice can be used for binding ?singhGet Yourself a cool, short @in.com Email ID now!

[OSL | CCIE_Voice] need help guys..

2013-06-26 Thread Inder Singh
Amit. On proctor labs, even though there is configuration on the UCCX server, this config is not propagated to the CUCM. Make sure you initiate a configuration sync on the UCCX to propagate to CUCM. I am having proctor labs...' when i am working for cucm and uccx integration task.. it is

[OSL | CCIE_Voice] Best practice for binding interfaces to sccp and CUE

2013-06-26 Thread Inder Singh
to be something other than a 32 bit mask so use the command ip ospf network point-to-point in order to propagate the network over ospf. -- Message: 1 Date: Wed, 26 Jun 2013 20:32:55 +0530 From: singh singh8...@in.com To: ccie_voice-requ

Re: [OSL | CCIE_Voice] cti route point isnot registering

2013-06-17 Thread Gurpreet Singh Kukreja
Amit, If this Route Point is meant for UCCX which you created from UCCX and still does not show as registered on CM, ensure that the Route Point shows under Controlled Devices section of the JTAPI application user on the CM created for UCCX. Gurpreet On Mon, Jun 17, 2013 at 11:17 AM, Amit

Re: [OSL | CCIE_Voice] UCCX prompt recording.

2013-06-14 Thread Gurpreet Singh Kukreja
Drake, Not sure if this is still an open question but the location where the Spoken Name upload prompts are stored on the server is, *C:\Program Files\wfavvid\tomcat_appadmin\webapps\appadmin\upload* Let me know if that is what you're looking for? Regards Gurpreet On Fri, Jun 7, 2013 at

[OSL | CCIE_Voice] switch- spanning tree portfast

2013-06-11 Thread singh
hi Guys,Is the command spanning tree portfastrequired under the switch portson aswitch connected to the phone?Doesn't theswitchport mode voice vlantakecare of this ?Regards,singhGet Yourself a cool, short @in.com Email ID now! ___ For more

Re: [OSL | CCIE_Voice] UCCX prompt recording.

2013-06-09 Thread Gurpreet Singh Kukreja
.x . Also C:\Program Files\wfavvid\temp is for recording prompts correct? What about my 2nd question? -Drake On Sat, Jun 8, 2013 at 2:22 AM, Gurpreet Singh Kukreja tycoononway1...@gmail.com wrote: Hi Drake, What is the version of CCX? It's C:\Program Files\wfavvid\temp in 7.x

Re: [OSL | CCIE_Voice] UCCX prompt recording.

2013-06-09 Thread Gurpreet Singh Kukreja
Gurpreet On Sun, Jun 9, 2013 at 3:32 PM, Gurpreet Singh Kukreja tycoononway1...@gmail.com wrote: Hi Drake, Yes, if you use the recording step in the script, that is the location prompts go to by default. I'm still looking to find the exact answer on your second question. Regards Gurpreet

Re: [OSL | CCIE_Voice] UCCX prompt recording.

2013-06-09 Thread Gurpreet Singh Kukreja
Quick Question, Have you tried searching the server with .wav extension and found the name of the SpokenName prompt that you uploaded by any chance? -G On Sun, Jun 9, 2013 at 3:49 PM, Gurpreet Singh Kukreja tycoononway1...@gmail.com wrote: Just to add, I do know that the behavior

[OSL | CCIE_Voice] BACD complex question

2013-06-09 Thread singh
hi All,I have 2 phoneswith extensions 3101 (site a) and 3102(site b) and have a ICD of 3000 for my BACD script .If the agent did not answer then I want my BACD script to play All agents are currently busy assisting other callers... after thismessage I want the call to go the voicemail of site a

Re: [OSL | CCIE_Voice] UCCX prompt recording.

2013-06-07 Thread Gurpreet Singh Kukreja
Hi Drake, What is the version of CCX? It's C:\Program Files\wfavvid\temp in 7.x by default and usually en_US using an upload prompt step in 8.x. - Gurpreet On Fri, Jun 7, 2013 at 12:28 PM, Drake J jdrake...@gmail.com wrote: Hello Guys, I have a few questions on UCCX script for recording

Re: [OSL | CCIE_Voice] Thank You

2013-06-06 Thread Gurpreet Singh Kukreja
It is indeed appreciated Ben. Thank you for considering the change for the benefit of all. *Best Regards * *Gurpreet S. Kukreja * *CCIE Voice #: 38280* On Wed, Jun 5, 2013 at 9:27 PM, Martin Sloan martinsloa...@gmail.comwrote: Ben, I just pulled away from a timed practice lab to get the

Re: [OSL | CCIE_Voice] H323 fast start question

2013-06-06 Thread singh
hi Guys,Thanks for your replies.Also is it required to create2 H323 gatewaysor we can just use 1 .How do we determine if the requirement is for H323 trunk or H323 gateway?singh Original message From:Barrera, Hugo hugo.barr...@nexusis.com Date: 4 Jun 13 22:11:02Subject: RE: [OSL | CCIEVoice

[OSL | CCIE_Voice] Lab strategy

2013-06-05 Thread singh
hi Everyone,I need your inputshere. I have been trying to complete mock and practice labs in 8 hours . However their I am unable to finishor I finish with lab with a lot of mistakes with no time for testing.I also realize that I lose thing in the first half and speed up during the end .

[OSL | CCIE_Voice] H323 fast start question

2013-06-03 Thread singh
HI All,If we are required to setup fast between H323 gateway and callmanger and indicate the ...a) Inbound fast start to CUCMb) Outbound fast start from CUCMCan we therefore just collect debug h225 asn1 and indicate the above ?or is it required to demonstrate this by collecting CUCM traces

[OSL | CCIE_Voice] Unity connections - Unassigned Numbers question

2013-05-18 Thread singh
Hi Guys,For a block of unassigned numbers . I am able to play a prompt ofThe number which you are trying reach is not a valid number. Pleasestay online for company directory .Spell the first and last nameThis I am doing by forwarding this range to of unassigned numbersto Voicemail and having

[OSL | CCIE_Voice] Queries on the intial basic setup approach

2013-04-25 Thread singh
Hi Guys,I have afew queries in relation relation to the initial setup for phones andend users on CUCM1) For the phones to be setup and configured ( for site HQ , BR1 and BR2). I am at the moment doing configurations phone by phone i.e.to go to each phone to assign the description , css ,

Re: [OSL | CCIE_Voice] Queries on the intial basic setup approach

2013-04-25 Thread singh
Hi Matthew,Thanks for your reply. Have a quick question in relation to this...For AAR is there any specific reason why we should not use the AAR group and AAR CSS at the Device Pool level andconfigure it specifically on the phone level?singh Original message From:Matthew Machen mmac

[OSL | CCIE_Voice] CBarge question

2013-04-09 Thread singh
hi Guys,I am configuring cbarge on CME. 1) Could anyone tell me what are Cbarge's advantages or a normal hardware conference bridge?2) Also how do I test cbarge once configured?singhGet Yourself a cool, short @in.com Email ID now! ___ For more

Re: [OSL | CCIE_Voice] CBarge question

2013-04-09 Thread singh
Date: 9 Apr 13 16:53:53Subject: Re: [OSL | CCIEVoice] CBarge questionTo: Cc: ccievo...@onlinestudylist.com ccievo...@onlinestudylist.com Singh,I am not sure how to answer question #1. cBarge requires a hardware conference bridge so I don't know how one would compare/contrast the two. If you

[OSL | CCIE_Voice] QOS big question

2013-03-27 Thread singh
hi Guys,I need to configure 384 K link between by HQ and site B site .FRF.12 needs to used and configuration of QOS for 4 G729 calls 16K signalingCRTP should be also enabled.How do I do this?Please help.singhGet Yourself a cool, short @in.com Email ID now!

[OSL | CCIE_Voice] Navigating to the link.

2013-03-13 Thread singh
Hi Guys,I am trying to navigate to this link: http://www.cisco.com/en/US/docs/voiceipcomm/cuipph/7965g7945g/61/english/administration/guide/7965cst.htmlfrom Here :http://www.cisco.com/cisco/web/psa/default.htmlDo anyone know the navigation path to get to the 7965/7945 guide above with the

Re: [OSL | CCIE_Voice] Navigating to the link.

2013-03-13 Thread singh
Thanks Sergey. Original message From:Sergey Heyphets ser...@heyphets.com Date: 13 Mar 13 18:38:09Subject: Re: [OSL | CCIEVoice] Navigating to the link.To: Cc: Online Study (ccievo...@onlinestudylist.com) Products Voice and Unified Communications IP Telephony Unified Communications Endpoints

[OSL | CCIE_Voice] One button login UCCX

2013-03-06 Thread singh
I have one button login set for my uccx agents and have verified that the agent id and password for the users association of rmuser with the phones resource group contains the agentshowever I am seeing the following error on one button login...Unable to log you in due to conf error ( phone is

[OSL | CCIE_Voice] Qos big info

2013-02-17 Thread singh
hi Guys ,On the switch how do I achieve this and where should I make these changes ?COS 5 should be in priority queueCOS 4, 6, 7 should be in Queue 2COS 3, 2, 3 should be in Queue 3COS 4, 0 should be in Queue 4Guarantee Queue 1 has the 25% of the bandwidth the other queues should share

Re: [OSL | CCIE_Voice] MGCP GATEWAY

2013-02-06 Thread Gurpreet Singh Kukreja
Hi Ben, Yes. You have to add ccm-manager fallback-mgcp for the MGCP in SRST scenario. *Configuring MGCP Gateway Fallback and Cisco SRST ** *** * To make outbound calls while in SRST mode on your MGCP gateway, you must configure two fallback commands on the MGCP gateway. These two commands allow

Re: [OSL | CCIE_Voice] UCCX - Adding cucm trigger failed

2013-02-06 Thread Gurpreet Singh Kukreja
Jason said it all, I would say make sure the Dn you're using to create the trigger is available in the CM. Regards Gurpreet On Tue, Feb 5, 2013 at 4:47 PM, Jason Aarons scubajas...@gmail.com wrote: Check your CCM replication, and verify no un-asigned DNs. ** ** Reset your jtapi

Re: [OSL | CCIE_Voice] [OSL || CCIE VOICE ]

2013-02-02 Thread Gurpreet Singh Kukreja
Ravi, You need to speed up. 30 minutes for these sections is too much.. What exactly in these two sections is taking too long for you? usually DHCP and VLANs should not take more than 10 to 15 minutes as far as my practice goes. Practice them over and over to build speed and accuracy. Regards G

Re: [OSL | CCIE_Voice] UCCX - the scripting query

2013-01-30 Thread Gurpreet Singh Kukreja
You'd need to add the recording step to the script and a document type variable. Then you'd need to assign that variable under properties of the recording step against the result document.. Practice it number of times. Another thing, this recording step stores the prompts under temp folder inside

Re: [OSL | CCIE_Voice] IP Phone Agent

2013-01-27 Thread Gurpreet Singh Kukreja
Man, I restarted it, the same error still occurs !!! On Sat, Jan 26, 2013 at 11:59 PM, Gurpreet Singh Kukreja tycoononway1...@gmail.com wrote: Hey Man, Tried restarting the BIPPA service from CCX yet? - G On Sat, Jan 26, 2013 at 4:28 PM, CCIEing aboaz...@gmail.com wrote: Hi All

Re: [OSL | CCIE_Voice] IP Phone Agent

2013-01-26 Thread Gurpreet Singh Kukreja
Hey Man, Tried restarting the BIPPA service from CCX yet? - G On Sat, Jan 26, 2013 at 4:28 PM, CCIEing aboaz...@gmail.com wrote: Hi All, I am suffering the *Cannot connect to the IP Phone Agent service* error, when try to browse the url

Re: [OSL | CCIE_Voice] Cisco Website during Lab

2013-01-26 Thread Gurpreet Singh Kukreja
Check this Out https://supportforums.cisco.com/docs/DOC-27122 Regards G On Sat, Jan 26, 2013 at 1:15 PM, Barrera, Hugo hugo.barr...@nexusis.comwrote: Greetings, ** ** I just wanted to confirm is there actual access to the Cisco website, specifically the following path during the

Re: [OSL | CCIE_Voice] Cisco Website during Lab

2013-01-26 Thread Gurpreet Singh Kukreja
PM, Gurpreet Singh Kukreja tycoononway1...@gmail.com wrote: Check this Out https://supportforums.cisco.com/docs/DOC-27122 Regards G On Sat, Jan 26, 2013 at 1:15 PM, Barrera, Hugo hugo.barr...@nexusis.comwrote: Greetings, ** ** I just wanted to confirm is there actual access

Re: [OSL | CCIE_Voice] ipcc extension missing

2013-01-25 Thread Gurpreet Singh Kukreja
Run these commands on the CM Pub: This will show the status to confirm: run sql select paramname,paramvalue from processconfig where paramname like '%nstalled%' This will change the value to true (T): run sql update processconfig set paramvalue=T where paramname like '%nstalled%' Your

Re: [OSL | CCIE_Voice] Tab on the LAB exam

2013-01-09 Thread Gurpreet Singh Kukreja
Yup On Wed, Jan 9, 2013 at 6:26 PM, CCIEing aboaz...@gmail.com wrote: Hello Friends, I have a small question about the exam, does the Tab (to complete commands ) in the routers CLI is enabled ? Thanks ___ For more information regarding

[OSL | CCIE_Voice] Voice Lab facilities at Bangalore!!

2013-01-05 Thread singh
Hi Guys,I just wanted some inputs on the lab facility for voicetrack in Bangalore . Has anyone faced any equipment issues or otherissues like delays or is it as good as the US lab facilities ?Regards,SinghGet Yourself a cool, short @in.com Email ID now!

Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-05 Thread Gurpreet Singh Kukreja
Singh, Could it be possible you've multiple services configured for the IPPA? How many servers do you have for IPCC? Which one is the Master? Do this: 1) Make sure when you create the service you use the following: (THIS IS CASE SENSITIVE) a) URL: http://XXX.XXX.XXX.XXX:6293/ipphone/jsp

Re: [OSL | CCIE_Voice] Voice Lab facilities at Bangalore!!

2013-01-05 Thread Gurpreet Singh Kukreja
configuring). Regards Gurpreet On Sat, Jan 5, 2013 at 6:19 AM, singh singh8...@in.com wrote: Hi Guys, I just wanted some inputs on the lab facility for voice track in Bangalore . Has anyone faced any equipment issues or other issues like delays or is it as good as the US lab facilities

Re: [OSL | CCIE_Voice] Passed

2013-01-05 Thread Gurpreet Singh Kukreja
Congratulations Bud. Enjoy the Success. :) On Sat, Jan 5, 2013 at 7:11 AM, Steffen Bruening stbruen...@gmail.comwrote: I went on Thursday to Brussels for my 2nd attempt and I got my results suprisingly today. I passed. CCIE 37891. I like to say thank you to all on you on the list which

Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-04 Thread singh
of serviceAnything else I can check?singh Original message From:Chrysostomos Christofi ch.christ...@logicom.net Date: 2 Jan 13 22:26:55Subject: RE: [OSL | CCIEVoice] UCCX one button loginTo: ; b...@ucguerrilla.com Cc: ccievo...@onlinestudylist.com Hi Did you configure exactly as the below the parameters

[OSL | CCIE_Voice] Unity connection recording for UCCX prompts

2013-01-03 Thread singh
HI Guys,I am planning to use Unity connection to record and download prompts for the UCCX scripts . I am just wondering if this is the best approach or a recording script needs to be written on UCCX.Also from machine on which UCCX is installed can the Unity connection web interface be accessed

Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-02 Thread singh
the phones to the RM user. I have a resource group added to the IPCC extensions on UCCXWhat else do I do?singh Original message From:William Bell b...@ucguerrilla.com Date: 2 Jan 13 00:00:03Subject: Re: [OSL | CCIEVoice] UCCX one button loginTo: Cc: whl...@gmail.com, ccievoice@onlinestudylist.comWhich

Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-01 Thread singh
hi Bill,Those fields are added to the users under the subscricption for each phone.However when I press the services button on the phone it still prompts mefor the...Name PasswordExtensionInstead of directly logging into the service. Original message From:Bill whl...@gmail.com Date: 31 Dec 12

[OSL | CCIE_Voice] UCCX one button login

2012-12-31 Thread singh
hi Guys,I have configured 1 button login for my agent phones however when I press the services button it takes me to name , ext and password. I would like to configure it so that it directly logs in after I press the services button instead ofhaving to enter the name , password and idsinghGet

[OSL | CCIE_Voice] Terminal used for lab is putty or CRT or any other terminal

2012-12-29 Thread singh
hi Guys,I am interesting in knowning the following ...1) From the CCIE voice lab which is the terminal connnection used ( putty or crt)?2)Is it ssh or telnet?singhGet Yourself a cool, short @in.com Email ID now! ___ For more information regarding

[OSL | CCIE_Voice] Terminal used for lab is putty or CRT or any other terminal

2012-12-29 Thread singh
hi Guys,I am interesting in knowning the following ...1) From the CCIE voice lab which is the terminal connnection used ( putty or crt)?2)Is it ssh or telnet?singhGet Yourself a cool, short @in.com Email ID now! ___ For more information regarding

Re: [OSL | CCIE_Voice] Terminal used for lab is putty or CRT or any other terminal

2012-12-29 Thread singh
other terminals in operation ( keyboard shortcuts , and other tabs)?2)Do we need to practice with secure crt as wellto prevent problems that may arise during the exam?The expenses involved in studying for ccie program seem to just be going higher and higher by the day : )singh Original message

Re: [OSL | CCIE_Voice] srst blocking one number in call-manager-fallback

2012-12-26 Thread singh
hi Derek,Thanks for your replyCan't it be done by ttranslationprofiles? Original message From:Derek Wyss wys...@gmail.com Date: 25 Dec 12 18:38:23Subject: Re: [OSL | CCIEVoice] srst blocking one number in callmanagerfallbackTo: Cc: ccievoicerequ...@onlinestudylist.com;

[OSL | CCIE_Voice] CUE correct procedure...

2012-12-26 Thread singh
Guys,How do I verify if a CUE module is in the factory default or not?If the CUE module is factory default then I am thinking ...1) to first check the license installed . If the license installed is not correct then will installthe license2) complete all config on cue via the cli3) reload the

[OSL | CCIE_Voice] srst blocking one number in call-manager-fallback

2012-12-25 Thread singh
hi All,In callmanagerfallback (srst) if I need to blockjust one phone from making International calls then how do I do it ?I know this is possible in cme srst as we can apply the translationprofile under the ephonedn of the phonebut for callmanager fallback what is the procedure?singhGet

Re: [OSL | CCIE_Voice] DB replication - CUCM driving me mad

2012-12-17 Thread Gurpreet Singh Kukreja
Must Look at this: https://supportforums.cisco.com/community/netpro/collaboration-voice-video/ip-telephony/blog/authors/harmsing On Mon, Dec 17, 2012 at 9:05 AM, sanity insanity networksanitytoinsan...@gmail.com wrote: Hi Guys, I am stuck with a problem . Hope you can throw some light.

Re: [OSL | CCIE_Voice] S: G/rt missing in MGCP trace

2012-11-24 Thread Gurpreet Singh Kukreja
Chase, Where do you initiate and disconnect the call from? On Sat, Nov 24, 2012 at 12:38 PM, chase mergenthal cm3_...@hotmail.comwrote: The PSTN does get ringback, but the RQNT doesn't show up in 'debug mgcp pack' or in the detailed CCM trace for MGCP... Anyone else run into this?

[OSL | CCIE_Voice] Voice Mail Pilot 2220 Issue

2012-09-03 Thread Tejveer singh Panwar
Hi All, I am doing Lab5. When i am press message button on phone so call should go on voice mail 2220 but i am getting busy tone. when i direct dial voice mail port 2111 from phone, it is going on voice mail but my voice mail pilot is not working. Call Manager users successfully integrated

[OSL | CCIE_Voice] CCIE Blueprint version change

2012-09-03 Thread Bikramjit Singh
Hi Folks, Is there anyone who has a logical prediction on when is the blueprint about to change? Also, what kind of changes are we expecting; both from software and hardware (voice gateways, pvdm, etc..) perspective. Thanks! ___ For more information

Re: [OSL | CCIE_Voice] One Button Login Service (CCX)

2012-08-18 Thread Gurpreet Singh Kukreja
Hi, First thing you should try is to restart the Bippa service on the IPCC server and check again. If not, then do below: Paste the URL you created for the IPPA service in your browser window and please paste the output here. Also, is there any other service assigned to the phone (s) and are

Re: [OSL | CCIE_Voice] Download a .wav file from CUCM

2012-08-04 Thread Gurpreet Singh Kukreja
Hey Randall, Check this: http://bhatkoti.com/2009/01/08/how-to-download-music-on-hold-moh-file-from-ccm5x-6x-7x-server/ Regards Gurpreet On Sat, Aug 4, 2012 at 2:28 PM, Randall Crumm rrcr...@yahoo.com wrote: Hello, How do I download a .wav file (userd for MOH) from CUCM? I am trying to

Re: [OSL | CCIE_Voice] UCCX - Do CTI Ports in Partition work ?

2012-06-11 Thread Gurpreet Singh Kukreja
Hi Pavan, We've seen this behavior with UCCX. Logically, the calls should work w/ or w/o partition applied on the CTI Port Group, keeping in mind the CSS applied on the CTI Route Point. Few things to keep in mind: 1) Always apply the changes on these Triggers/ Port Groups from the CCX and

Re: [OSL | CCIE_Voice] [Resolved] UCCX - Do CTI Ports in Partition work ?

2012-06-11 Thread Gurpreet Singh Kukreja
: Gurpreet Singh Kukreja tycoononway1...@gmail.com Date: Mon, Jun 11, 2012 at 3:27 PM To: Pavan K pav.c...@gmail.com Cc: ccie_voice@onlinestudylist.com Hi Pavan, We've seen this behavior with UCCX. Logically, the calls should work w/ or w/o partition applied on the CTI Port Group, keeping

Re: [OSL | CCIE_Voice] callback

2012-06-11 Thread Gurpreet Singh Kukreja
Hi Joel, Are there two call manager servers? Did the phones flap between servers (Pub Sub) cos of any service restarts? Are the phone currently registered to there Primary CM server? The Cisco Call Back feature allows you to receive call back notification on your Cisco IP Phone when a called

Re: [OSL | CCIE_Voice] PSTN issues

2012-06-11 Thread Gurpreet Singh Kukreja
Hi Leslie, Try removing any policy map commands if they exist and make sure the Vlans are in place. You can enter the policy map commands if any later if the phones get registered. Regards Gurpreet On Fri, Jun 8, 2012 at 12:56 AM, Leslie Meade leslie.me...@lvs1.com wrote: I have a strange

Re: [OSL | CCIE_Voice] when i m trying to login with my ICD extension getting an error specified id already in use

2012-05-21 Thread Gurpreet Singh Kukreja
What is the CCX version? Can you attach a screenshot of the error? The error you see usually comes when CCX believes that the agent is already logged in. Do you always logout the Agent from CAD when you close your sessions? Make sure the same id/extension is not used anywhere else to login. -

Re: [OSL | CCIE_Voice] UCCX Scripts End Step

2012-04-26 Thread Gurpreet Singh Kukreja
. Do we need only a goto end step , only under successful call-contact ? Ken On Wed, Apr 25, 2012 at 6:45 PM, Gurpreet Singh Kukreja tycoononway1...@gmail.com wrote: Hi Ken, I would go with Peter here. A terminate step is needed to make sure that the session is not stuck and the port

Re: [OSL | CCIE_Voice] UCCX Scripts End Step

2012-04-25 Thread Gurpreet Singh Kukreja
Hi Ken, I would go with Peter here. A terminate step is needed to make sure that the session is not stuck and the port is released. We use it as a best practice. You can use a Go To Step with the Connected/Connect step and send it to the Terminate Label you'll create before the End step.

Re: [OSL | CCIE_Voice] UCCX Agent Automatic Available

2012-04-25 Thread Gurpreet Singh Kukreja
Hi Ken, I would like to clarify the behavior for you here. 1) Automatic Available setting is only available on the Resource (Agent) Level. Not on the CSQ or in the System Params. 2) CSQ contains the setting for the Automatic Work and the Timer you can set for the Work State for the Agents. 3)

Re: [OSL | CCIE_Voice] UCCX and Media Resources

2012-04-17 Thread Gurpreet Singh Kukreja
Hi Chris, I would verify the following: 1) Region setting between HQ and Branch sites uses G.729. 2) All your CTI Route Points should show in HQ DP on the CM and the CCX. 3) The Media Resource (Xcoder) should be configured on the HQ router. 4) The codec selected on the CCX is G.711. 5) Your IP

Re: [OSL | CCIE_Voice] High-Availability pitfalls

2012-04-12 Thread Amit Singh
It depends. If the question is asking you to make sure that phones behave exactly same under srst as they under cucm. There are many things. Secondary dial tone. Soft key templates. Especially on hook off hook, connected state. Media resources. If any Date time format Time zone.

Re: [OSL | CCIE_Voice] Fwd: UCCX Script

2012-04-08 Thread Gurpreet Singh Kukreja
Did you run a debug on the script and test what is the error/exception when the call hits the Call Redirect Step? When you run a debug, also check if it is reading the value for the logged in agents against the variable in the script. Regards Gurpreet On Sun, Apr 8, 2012 at 6:07 AM, Chris

Re: [OSL | CCIE_Voice] UCCX failure updating rmcm user on Call manager

2012-04-02 Thread Gurpreet Singh Kukreja
Hi Baktha, Do this: 1) Check if the RMCM user on the CM has the correct role assigned, i.e., CTI Enabled. If not, please do so. 2) Make sure some agent phones are associated with the RMCM user on the CM. 3) If point 1 and 2 don't work, then try this: - Reset the username and password for RM

Re: [OSL | CCIE_Voice] UCCX failure updating rmcm user on Call manager

2012-04-02 Thread Gurpreet Singh Kukreja
Hey Baktha, When you run the Fresh Install setup from UCCX the first time, those users are created automatically and the CTI Enabled role is also assigned to them at the same time; no need for manual intervention. However, the steps i suggested was to bring back the RM Subsystem back in service

Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7

2012-03-24 Thread Gurpreet Singh Kukreja
Still Curious to know: Are you able to access the webpage when you follow this path, Start/Programs/Cisco/Desktop/Admin and then Desktop Administrator/Side A ? - Gurpreet On Fri, Mar 23, 2012 at 10:50 PM, Justin McIntyre justin.mcint...@blackbox.com wrote: Ok so I was finally able to try

Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7

2012-03-24 Thread Gurpreet Singh Kukreja
address* *justin.mcint...@blackbox.com*** * * ** ** ** ** ** ** *From:* Gurpreet Singh Kukreja [mailto:tycoononway1...@gmail.com] *Sent:* Saturday, March 24, 2012 8:51 AM *To:* Justin McIntyre *Cc:* ccie_voice@onlinestudylist.com *Subject:* Re: [OSL | CCIE_Voice] Teamadmin access

Re: [OSL | CCIE_Voice] CME customer Background issue

2012-03-19 Thread Gurpreet Singh Kukreja
Good to know :) Cheers Gurpreet On Mon, Mar 19, 2012 at 9:48 AM, chase mergenthal cm3_...@hotmail.comwrote: Removing the / after the : fixed it God Almighty... -Chase -- If

[OSL | CCIE_Voice] Why? - Task 5.6 Lab 5C

2012-03-14 Thread Devender Singh
While working on task 5.6. I created translation pattern to block 91900? with Urgent priority checked and put in BLOCK-PREMIUM partition. This was applied to line CSS through an appropriate css. On testing; if I dial from a sccp phone, digit by digit, no problems - I get the expected result.

Re: [OSL | CCIE_Voice] WHY (7) to me ):):):):):):):):)

2012-03-13 Thread Amit Singh
Seems like someone is trying to sell their labs in the forum. I haven't seen any posts from Khus bhu in the forum. Before. Regards Amit Sent from my iPad On 14/03/2012, at 4:00 AM, Kumar Vishal (kvishal) kvis...@cisco.com wrote: don't feed the trolls From:

Re: [OSL | CCIE_Voice] Scoring 100% in High Availability

2012-03-12 Thread Amit Singh
As long as you don't violate any conditions defined anywhere in the exam. Doing extra will not make u looks any points. But I personally prefer not to do extra. Sometimes unnecessary troubleshooting can take your time. Regards Amit Sent from my iPad On 13/03/2012, at 1:37 AM, Farkas Péter

Re: [OSL | CCIE_Voice] cleared the lab now ccie ##### 3475. --- Pass lab-6

2012-02-19 Thread Amit Singh
Congrats. Please post ur correct Ccie number. Thanks. Regards Amit Sent from my iPad On 20/02/2012, at 8:44 AM, fire ccie firec...@gmail.com wrote: Hi Guys, Cleared my lab today got my number after 48 hrs i am so so so happy today... Cant forget this day in my life. Really good

Re: [OSL | CCIE_Voice] MVA probably stupid Q...

2012-02-02 Thread Gurpreet Singh Kukreja
Hi Juan, Check the Service Parameters: 1) Enable Mobile Voice Access : Set to True 2) Mobile Voice Access Number: Four digits if four digits coming in to the CCM from the h323 Gateway. 3) Matching Caller ID with Remote Destination: Set to *Complete Match* if the MVA number is a 4 digit number

Re: [OSL | CCIE_Voice] Application server in UCM 7

2012-01-29 Thread Gurpreet Singh Kukreja
You can use the Application Server windows in Cisco Unified Communications Manager Administration to maintain associations between the Cisco Unified Communications Manager and off-cluster, external applications, such as Cisco Unity Connection and Cisco Unified Presence, and to synchronize Cisco

Re: [OSL | CCIE_Voice] Loading of CUCM7.0 -Publisher

2012-01-29 Thread Gurpreet Singh Kukreja
Hi Errol, Although Emanuel has already answered your question, but try and go through the documentation for a better understanding here: Add a New Node to an Existing Cluster: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/7_0_1/install/cmins701.html#wp351031 HTH Gurpreet On

Re: [OSL | CCIE_Voice] IPX vol1 Lab9a

2012-01-29 Thread Gurpreet Singh Kukreja
Hi Jeferson, If you're preparing for your CCIE VOICE Lab attempt, then i think practice it enough so that you remember them by heart. :). It saves a lot of time in lab if you remember them and time is all that matters there.. Since its an open book exam, try and get familiar with the SRND for CM

Re: [OSL | CCIE_Voice] UCCX App Admin Account Question

2012-01-27 Thread Gurpreet Singh Kukreja
Hi Josh, When the UCCX is integrated with the CM, it uses an active End user account to be the Application Administrator Account to login into AppAdmin page. When you run the Fresh Install setup for the first time, you use the Default username and password for running this setup. You would not

Re: [OSL | CCIE_Voice] ICT vs H225

2011-12-19 Thread Amit Singh
Mike I agree Datucha123 loves spoon feeding. Regards Amit Sent from my iPad On 20/12/2011, at 2:28 AM, Mike mik...@msn.com wrote: I gotta ask…are you using this list as your own study guide? I’ve watched you send over 200 questions to this list that can be easily answered in the Cisco

Re: [OSL | CCIE_Voice] UCCX and transcoding

2011-12-09 Thread Amit Singh
Think of CTI ports as a phone. In this case I am talking about a call coming in from Pstn phone.. If the gateway and CTI ports are in different device pool . U will need a transcoder. And when the call is transferred to an agent, and let's say the agent and the gateway are in same device

Re: [OSL | CCIE_Voice] IOS Version

2011-12-05 Thread Gurpreet Singh Kukreja
. ** ** /Robert ** ** *Von:* ccie_voice-boun...@onlinestudylist.com [mailto: ccie_voice-boun...@onlinestudylist.com] *Im Auftrag von *Gurpreet Singh Kukreja *Gesendet:* Montag, 5. Dezember 2011 07:27 *An:* datucha123 datucha123 *Cc:* ccie_voice@onlinestudylist.com *Betreff:* Re: [OSL | CCIE_Voice

Re: [OSL | CCIE_Voice] IOS Version

2011-12-04 Thread Gurpreet Singh Kukreja
All routers use IOS version 12.4 Main Train http://www.cisco.com/web/learning/le3/ccie/voice/lab_equipment.html - Gurpreet On Sun, Dec 4, 2011 at 3:00 PM, datucha123 datucha123 datucha...@gmail.comwrote: What is the exact IOS version on the Exam? I am using 12.4.(22) T version in my LAB.

Re: [OSL | CCIE_Voice] DSPFarms for SRST

2011-12-02 Thread Gurpreet Singh Kukreja
Hi, You can configure the dspfarms under telephony-service as far as i know but not under call-m-f. Under telephony service, you can use the sdsfarm commands to do so. - Gurpreet On Fri, Dec 2, 2011 at 11:22 AM, datucha123 datucha123 datucha...@gmail.com wrote: Hello, I can configure the

Re: [OSL | CCIE_Voice] H323 GW GK

2011-11-30 Thread Gurpreet Singh Kukreja
Hi Ken, On the BR1 router, enter command, no gateway and see if that helps. Regards Gurpreet On Wed, Nov 30, 2011 at 9:52 AM, Ken Wyan kew...@gmail.com wrote: I have this scenario. I want to register BR1 router as h323 gateway to CUCM. In addition HQ Router is configured as a Gatekeeper

Re: [OSL | CCIE_Voice] Problem with Multicast MOH from router flash

2011-11-30 Thread Gurpreet Singh Kukreja
Hi Rynard, Check the following: 1) When you put the BR1 phone on hold, ssh into your CCM server and run the command, show perf query class Cisco MOH Device and check if it shows Multicast Sessions as 1 which would mean an active multicast session. If the value is 1, then the multicast music is

Re: [OSL | CCIE_Voice] Creating log files in the lab.

2011-11-30 Thread Amit Singh
Hi There are no such restrictions. I remember creating 6. Regards Amit Sent from my iPad On 1/12/2011, at 5:03 AM, ccielabrat ccielab...@gmail.com wrote: I don't think this is an NDA topic. If you think it is, please disregard. Is there any restriction to create log files on the Lab

Re: [OSL | CCIE_Voice] Multicast MOH with Branch IP Phones

2011-11-28 Thread Gurpreet Singh Kukreja
Hey Pradeep, Try this if not done already: 1) Put the Multicast MOH server in a Device Pool named MOH with Region named MOH. 2) All other regions should talk to this MOH region with G711. 3) On the MOH server enabled with Multicast, put the MAX HOP value to 1. 4) Make sure that the BR Gateway is

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