[OSL | CCIE_Voice] UCCX the big question....

2013-02-04 Thread virajith
hi Guys, How do I write anbsp; UCCX script fornbsp; the following... HQ Phone 2 is ready to take a call, callershould hear “ Thank you for waiting, we will connect you now to X. Where X is the user name. On thesame token if SiteB Phone 2 is ready to take a call, it should play SBPH2. The

[OSL | CCIE_Voice] [PSTN Dial Patterns | Standardization]

2013-02-04 Thread ie ravindra
Hi Friends, I have a following questions on international dial plans as in the lab. If we assumed we do have HQ | 1-576201*1001* - Extension 1001 in USA X City [1 National Access Code ] BR | 1-312301*2001* - Extension 2001 in USA Y City [1 National Access Code ] London | XX*YY*2131*9XXX* -

Re: [OSL | CCIE_Voice] UCCX the big question....

2013-02-04 Thread Jamie Parr (jamparr)
Add spoken name to the individual users. Add a select resource step then query the resource for the spoken name. Play out the saved variable before connecting Sent from my iPhone On 4 Feb 2013, at 12:20, virajith vir...@rediffmail.commailto:vir...@rediffmail.com wrote: hi Guys, How do I

Re: [OSL | CCIE_Voice] [PSTN Dial Patterns | Standardization]

2013-02-04 Thread Ken Wyan
Hi, There's no such standard way of sending called number by carriers upto customer isdn gateway router. I have seen some telcos send only extension number of DID block some carriers send full subscriber or national number. We have to configure our VoIP Gateways accordingly. Calling Number is

Re: [OSL | CCIE_Voice] [PSTN Dial Patterns | Standardization]

2013-02-04 Thread Suresh Bhandari
If your BR1 router in question 1 is MGCP and the router in question is BR1 instead of BR1, then you can manipulate the digits in UCM. And for your second question, it depends whether your HQ and BR2 (london) routers are H.323 and/or MGCP, and what digit manipulation is made there. If you confirm

[OSL | CCIE_Voice] IE error in AAR

2013-02-04 Thread Suresh Bhandari
While calling from PSTN to 6178631002 (primary extension at BR1) and when not answered, it was supposed to go to the UCx via PSTN (AAR is invoked). The call fails with invalid IE. The debug at BR1 is here. BR1-RTR(config)# Feb 4 15:05:34.662: ISDN Se0/0/0:23 Q931: RX - SETUP pd = 8 callref =

Re: [OSL | CCIE_Voice] IE error in AAR

2013-02-04 Thread William Bell
For AAR with Unity Connection (SCCP integrated) you should check the following in your config: On the Gateway (BR1-RTR) AAR Group AAR CSS On Hunt Pilot for VM ports AAR Group External mask Route Plan Ensure that the AAR CSS on the GW hits the appropriate RP/PT I typically have a separate pattern

Re: [OSL | CCIE_Voice] IE error in AAR

2013-02-04 Thread Suresh Bhandari
At least the said elements are correctly configured as far as I remember. But while going through the debug I found * Cause i = 0x82FD - Unknown cause value* which when checked thoroughly points to the PSTN :( Understanding debug isdn q931 Disconnect Cause Codes 82—the public network near the

[OSL | CCIE_Voice] Lab Phone Type

2013-02-04 Thread Josh Petro
Hi Everyone, I'm wondering what type of phone to use for my home lab. I'm using the IPExpert/Proctor labs setup and they suggest 796[1-2]'s, but would 794[1-2]'s be ok? I have 4 7962s now and have the ability to get all 796x or 794x phone and I was wondering if 796x phones were really needed for

Re: [OSL | CCIE_Voice] Lab Phone Type

2013-02-04 Thread Bill Lake
Hello Josh, I actually used a combo of VPN and local rack. I configured one of my routers with VPN access, a 9 port PoE HWIC and used it as hardware VPN to Proctor labs and my site C router. I found this to be a very good combo for me. I would do my mock labs on Proctor and then do my

Re: [OSL | CCIE_Voice] UCCX the big question....

2013-02-04 Thread virajith
hi Jamie, Thanks for your response. Could you elaborate the exact steps to be done? Thanks, Vir From: Jamie Parr (jamparr) lt;jamp...@cisco.comgt; Sent: Mon, 04 Feb 2013 17:26:50 To: virajith lt;vir...@rediffmail.comgt; Cc: ccie_voice@onlinestudylist.com lt;ccie_voice@onlinestudylist.comgt;

[OSL | CCIE_Voice] UCCX the big question....

2013-02-04 Thread Chrysostomos Christofi
Hi Vir 1) Record 3 prompts (from cuc or ipccx) . a) Prompt1: Thank you for waiting, we will connect you now to (add it to the prompts in ipccx b) Prompt2:Agent A(add it to the spoken name ) c) Prompt3:Agent B(add it to the spoken name ) 2) Take the default