Re: [OSL | CCIE_Voice] UCCX and meet-me
Now THERE's an expert response! lol On Thu, Jul 23, 2009 at 12:15 PM, Michael Ciarfello mciarfe...@iplogic.comwrote: Yes. *From:* ccie_voice-boun...@onlinestudylist.com [mailto: ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Cristobal Priego *Sent:* Thursday, July 23, 2009 12:53 PM *To:* ccie_voice@onlinestudylist.com *Subject:* [OSL | CCIE_Voice] UCCX and meet-me Hello Experts, I was wondering if you know how to use UCCX to request a password before a user is allowed to establish a meet-me conference call do you know if this is possible ? thanks Cris ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com -- Jeffrey W. Hall Jeffrey W. Hall, LLC. CCSI #31661, CCVP, CCSP, CCIP, CCNP, CCDP, CQS, CCNA (V,S,W), MCT, MCITP (Cell) 901-490-4140 (Email) layer8...@gmail.com (Blog) http://layer8man.ccieblog.com Sent from Olive Branch, MS, United States ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX and meet-me
I answered the question he was asking at the time. Lol CRS script: You can play a prompt if you wish, you will use the get digit string to collect the password from the user then use the IF step to compare it to the accepted password, if they are equal then call redirect to your meetme number. If not then do what you want (hang up, re-prompt user, etc.) From: Jeffrey Hall [mailto:layer8...@gmail.com] Sent: Thursday, July 23, 2009 2:24 PM To: Michael Ciarfello Cc: Cristobal Priego; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me Now THERE's an expert response! lol On Thu, Jul 23, 2009 at 12:15 PM, Michael Ciarfello mciarfe...@iplogic.commailto:mciarfe...@iplogic.com wrote: Yes. From: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego Sent: Thursday, July 23, 2009 12:53 PM To: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX and meet-me Hello Experts, I was wondering if you know how to use UCCX to request a password before a user is allowed to establish a meet-me conference call do you know if this is possible ? thanks Cris ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comhttp://www.ipexpert.com -- Jeffrey W. Hall Jeffrey W. Hall, LLC. CCSI #31661, CCVP, CCSP, CCIP, CCNP, CCDP, CQS, CCNA (V,S,W), MCT, MCITP (Cell) 901-490-4140 (Email) layer8...@gmail.commailto:layer8...@gmail.com (Blog) http://layer8man.ccieblog.com Sent from Olive Branch, MS, United States ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX and meet-me
thank you, however the meet me needs to be initiated first, right and then the callers needs to authenticate or is there a way to authenticate the initiator only and then have the remains users just to join the bridge without authentication 2009/7/23 Michael Ciarfello mciarfe...@iplogic.com I answered the question he was asking at the time. Lol CRS script: You can play a prompt if you wish, you will use the get digit string to collect the password from the user then use the IF step to compare it to the accepted password, if they are equal then call redirect to your meetme number. If not then do what you want (hang up, re-prompt user, etc.) *From:* Jeffrey Hall [mailto:layer8...@gmail.com] *Sent:* Thursday, July 23, 2009 2:24 PM *To:* Michael Ciarfello *Cc:* Cristobal Priego; ccie_voice@onlinestudylist.com *Subject:* Re: [OSL | CCIE_Voice] UCCX and meet-me Now THERE's an expert response! lol On Thu, Jul 23, 2009 at 12:15 PM, Michael Ciarfello mciarfe...@iplogic.com wrote: Yes. *From:* ccie_voice-boun...@onlinestudylist.com [mailto: ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Cristobal Priego *Sent:* Thursday, July 23, 2009 12:53 PM *To:* ccie_voice@onlinestudylist.com *Subject:* [OSL | CCIE_Voice] UCCX and meet-me Hello Experts, I was wondering if you know how to use UCCX to request a password before a user is allowed to establish a meet-me conference call do you know if this is possible ? thanks Cris ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com -- Jeffrey W. Hall Jeffrey W. Hall, LLC. CCSI #31661, CCVP, CCSP, CCIP, CCNP, CCDP, CQS, CCNA (V,S,W), MCT, MCITP (Cell) 901-490-4140 (Email) layer8...@gmail.com (Blog) http://layer8man.ccieblog.com Sent from Olive Branch, MS, United States ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX and meet-me
The conference controller must manually and at his/her phone setup the meet-me. There's no authentication (pick up phone, more, meet-me, meet-me directory number). You may also have to design PTs and CSSs, possible translation patterns so that the conference controller can initiate the meet-me and the callers join. After the meet-me is setup, you want to only authenticate the callers dialing in. They will probably dial another number, go through the IPCC script, authenticate then the script transfers to the meet-me number. Your initiator and your IPCC ports will need to have access to the meet-me number. The callers / gateway(s) will need to have access to the IPCC RP. I might have confused you by combining too many possibilities into one message. Let me know your exact requirements and I'd be glad to clean it up for you. From: Cristobal Priego [mailto:cristobalpri...@gmail.com] Sent: Thursday, July 23, 2009 2:44 PM To: Michael Ciarfello Cc: Jeffrey Hall; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me thank you, however the meet me needs to be initiated first, right and then the callers needs to authenticate or is there a way to authenticate the initiator only and then have the remains users just to join the bridge without authentication 2009/7/23 Michael Ciarfello mciarfe...@iplogic.commailto:mciarfe...@iplogic.com I answered the question he was asking at the time. Lol CRS script: You can play a prompt if you wish, you will use the get digit string to collect the password from the user then use the IF step to compare it to the accepted password, if they are equal then call redirect to your meetme number. If not then do what you want (hang up, re-prompt user, etc.) From: Jeffrey Hall [mailto:layer8...@gmail.commailto:layer8...@gmail.com] Sent: Thursday, July 23, 2009 2:24 PM To: Michael Ciarfello Cc: Cristobal Priego; ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me Now THERE's an expert response! lol On Thu, Jul 23, 2009 at 12:15 PM, Michael Ciarfello mciarfe...@iplogic.commailto:mciarfe...@iplogic.com wrote: Yes. From: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego Sent: Thursday, July 23, 2009 12:53 PM To: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX and meet-me Hello Experts, I was wondering if you know how to use UCCX to request a password before a user is allowed to establish a meet-me conference call do you know if this is possible ? thanks Cris ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comhttp://www.ipexpert.com -- Jeffrey W. Hall Jeffrey W. Hall, LLC. CCSI #31661, CCVP, CCSP, CCIP, CCNP, CCDP, CQS, CCNA (V,S,W), MCT, MCITP (Cell) 901-490-4140 (Email) layer8...@gmail.commailto:layer8...@gmail.com (Blog) http://layer8man.ccieblog.com Sent from Olive Branch, MS, United States ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX and meet-me
I think I got it Is there a way to do a consult transfer with the Script. that's the exact scenario that we want. once the meet-me is setup internally we want only to authenticate the callers dialing in from the pstn using the script. so i was thinking of a consult transfer just in case the meet-me isn't setup yet they won't get a fast busy and try to do something else. or should i just send the call to a call handler and do exactly what Christopher told me to do thanks Michael for your time 2009/7/23 Michael Ciarfello mciarfe...@iplogic.com The conference controller must manually and at his/her phone setup the meet-me. There’s no authentication (pick up phone, more, meet-me, meet-me directory number). You may also have to design PTs and CSSs, possible translation patterns so that the conference controller can initiate the meet-me and the callers join. After the meet-me is setup, you want to only authenticate the callers dialing in. They will probably dial another number, go through the IPCC script, authenticate then the script transfers to the meet-me number. Your initiator and your IPCC ports will need to have access to the meet-me number. The callers / gateway(s) will need to have access to the IPCC RP. I might have confused you by combining too many possibilities into one message. Let me know your exact requirements and I’d be glad to clean it up for you. *From:* Cristobal Priego [mailto:cristobalpri...@gmail.com] *Sent:* Thursday, July 23, 2009 2:44 PM *To:* Michael Ciarfello *Cc:* Jeffrey Hall; ccie_voice@onlinestudylist.com *Subject:* Re: [OSL | CCIE_Voice] UCCX and meet-me thank you, however the meet me needs to be initiated first, right and then the callers needs to authenticate or is there a way to authenticate the initiator only and then have the remains users just to join the bridge without authentication 2009/7/23 Michael Ciarfello mciarfe...@iplogic.com I answered the question he was asking at the time. Lol CRS script: You can play a prompt if you wish, you will use the get digit string to collect the password from the user then use the IF step to compare it to the accepted password, if they are equal then call redirect to your meetme number. If not then do what you want (hang up, re-prompt user, etc.) *From:* Jeffrey Hall [mailto:layer8...@gmail.com] *Sent:* Thursday, July 23, 2009 2:24 PM *To:* Michael Ciarfello *Cc:* Cristobal Priego; ccie_voice@onlinestudylist.com *Subject:* Re: [OSL | CCIE_Voice] UCCX and meet-me Now THERE's an expert response! lol On Thu, Jul 23, 2009 at 12:15 PM, Michael Ciarfello mciarfe...@iplogic.com wrote: Yes. *From:* ccie_voice-boun...@onlinestudylist.com [mailto: ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Cristobal Priego *Sent:* Thursday, July 23, 2009 12:53 PM *To:* ccie_voice@onlinestudylist.com *Subject:* [OSL | CCIE_Voice] UCCX and meet-me Hello Experts, I was wondering if you know how to use UCCX to request a password before a user is allowed to establish a meet-me conference call do you know if this is possible ? thanks Cris ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com -- Jeffrey W. Hall Jeffrey W. Hall, LLC. CCSI #31661, CCVP, CCSP, CCIP, CCNP, CCDP, CQS, CCNA (V,S,W), MCT, MCITP (Cell) 901-490-4140 (Email) layer8...@gmail.com (Blog) http://layer8man.ccieblog.com Sent from Olive Branch, MS, United States ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX and meet-me
nevermind I got it sorry 2009/7/23 Cristobal Priego cristobalpri...@gmail.com I think I got it Is there a way to do a consult transfer with the Script. that's the exact scenario that we want. once the meet-me is setup internally we want only to authenticate the callers dialing in from the pstn using the script. so i was thinking of a consult transfer just in case the meet-me isn't setup yet they won't get a fast busy and try to do something else. or should i just send the call to a call handler and do exactly what Christopher told me to do thanks Michael for your time 2009/7/23 Michael Ciarfello mciarfe...@iplogic.com The conference controller must manually and at his/her phone setup the meet-me. There’s no authentication (pick up phone, more, meet-me, meet-me directory number). You may also have to design PTs and CSSs, possible translation patterns so that the conference controller can initiate the meet-me and the callers join. After the meet-me is setup, you want to only authenticate the callers dialing in. They will probably dial another number, go through the IPCC script, authenticate then the script transfers to the meet-me number. Your initiator and your IPCC ports will need to have access to the meet-me number. The callers / gateway(s) will need to have access to the IPCC RP. I might have confused you by combining too many possibilities into one message. Let me know your exact requirements and I’d be glad to clean it up for you. *From:* Cristobal Priego [mailto:cristobalpri...@gmail.com] *Sent:* Thursday, July 23, 2009 2:44 PM *To:* Michael Ciarfello *Cc:* Jeffrey Hall; ccie_voice@onlinestudylist.com *Subject:* Re: [OSL | CCIE_Voice] UCCX and meet-me thank you, however the meet me needs to be initiated first, right and then the callers needs to authenticate or is there a way to authenticate the initiator only and then have the remains users just to join the bridge without authentication 2009/7/23 Michael Ciarfello mciarfe...@iplogic.com I answered the question he was asking at the time. Lol CRS script: You can play a prompt if you wish, you will use the get digit string to collect the password from the user then use the IF step to compare it to the accepted password, if they are equal then call redirect to your meetme number. If not then do what you want (hang up, re-prompt user, etc.) *From:* Jeffrey Hall [mailto:layer8...@gmail.com] *Sent:* Thursday, July 23, 2009 2:24 PM *To:* Michael Ciarfello *Cc:* Cristobal Priego; ccie_voice@onlinestudylist.com *Subject:* Re: [OSL | CCIE_Voice] UCCX and meet-me Now THERE's an expert response! lol On Thu, Jul 23, 2009 at 12:15 PM, Michael Ciarfello mciarfe...@iplogic.com wrote: Yes. *From:* ccie_voice-boun...@onlinestudylist.com [mailto: ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Cristobal Priego *Sent:* Thursday, July 23, 2009 12:53 PM *To:* ccie_voice@onlinestudylist.com *Subject:* [OSL | CCIE_Voice] UCCX and meet-me Hello Experts, I was wondering if you know how to use UCCX to request a password before a user is allowed to establish a meet-me conference call do you know if this is possible ? thanks Cris ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com -- Jeffrey W. Hall Jeffrey W. Hall, LLC. CCSI #31661, CCVP, CCSP, CCIP, CCNP, CCDP, CQS, CCNA (V,S,W), MCT, MCITP (Cell) 901-490-4140 (Email) layer8...@gmail.com (Blog) http://layer8man.ccieblog.com Sent from Olive Branch, MS, United States ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX and meet-me
Yea, you can use Unity's supervised transfer or IPCC's consult (supervised) transfer. In IPCC, if the transfer fails, you can play a prompt to the caller with something intelligent (your conference bridge isn't setup right not, call back in a little while or call xxx-). I'm pretty sure you should be able to play the same in Unity also. From: Cristobal Priego [mailto:cristobalpri...@gmail.com] Sent: Thursday, July 23, 2009 3:23 PM To: Michael Ciarfello Cc: Jeffrey Hall; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me nevermind I got it sorry 2009/7/23 Cristobal Priego cristobalpri...@gmail.commailto:cristobalpri...@gmail.com I think I got it Is there a way to do a consult transfer with the Script. that's the exact scenario that we want. once the meet-me is setup internally we want only to authenticate the callers dialing in from the pstn using the script. so i was thinking of a consult transfer just in case the meet-me isn't setup yet they won't get a fast busy and try to do something else. or should i just send the call to a call handler and do exactly what Christopher told me to do thanks Michael for your time 2009/7/23 Michael Ciarfello mciarfe...@iplogic.commailto:mciarfe...@iplogic.com The conference controller must manually and at his/her phone setup the meet-me. There's no authentication (pick up phone, more, meet-me, meet-me directory number). You may also have to design PTs and CSSs, possible translation patterns so that the conference controller can initiate the meet-me and the callers join. After the meet-me is setup, you want to only authenticate the callers dialing in. They will probably dial another number, go through the IPCC script, authenticate then the script transfers to the meet-me number. Your initiator and your IPCC ports will need to have access to the meet-me number. The callers / gateway(s) will need to have access to the IPCC RP. I might have confused you by combining too many possibilities into one message. Let me know your exact requirements and I'd be glad to clean it up for you. From: Cristobal Priego [mailto:cristobalpri...@gmail.commailto:cristobalpri...@gmail.com] Sent: Thursday, July 23, 2009 2:44 PM To: Michael Ciarfello Cc: Jeffrey Hall; ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me thank you, however the meet me needs to be initiated first, right and then the callers needs to authenticate or is there a way to authenticate the initiator only and then have the remains users just to join the bridge without authentication 2009/7/23 Michael Ciarfello mciarfe...@iplogic.commailto:mciarfe...@iplogic.com I answered the question he was asking at the time. Lol CRS script: You can play a prompt if you wish, you will use the get digit string to collect the password from the user then use the IF step to compare it to the accepted password, if they are equal then call redirect to your meetme number. If not then do what you want (hang up, re-prompt user, etc.) From: Jeffrey Hall [mailto:layer8...@gmail.commailto:layer8...@gmail.com] Sent: Thursday, July 23, 2009 2:24 PM To: Michael Ciarfello Cc: Cristobal Priego; ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX and meet-me Now THERE's an expert response! lol On Thu, Jul 23, 2009 at 12:15 PM, Michael Ciarfello mciarfe...@iplogic.commailto:mciarfe...@iplogic.com wrote: Yes. From: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego Sent: Thursday, July 23, 2009 12:53 PM To: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX and meet-me Hello Experts, I was wondering if you know how to use UCCX to request a password before a user is allowed to establish a meet-me conference call do you know if this is possible ? thanks Cris ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comhttp://www.ipexpert.com -- Jeffrey W. Hall Jeffrey W. Hall, LLC. CCSI #31661, CCVP, CCSP, CCIP, CCNP, CCDP, CQS, CCNA (V,S,W), MCT, MCITP (Cell) 901-490-4140 (Email) layer8...@gmail.commailto:layer8...@gmail.com (Blog) http://layer8man.ccieblog.com Sent from Olive Branch, MS, United States ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX 5.X Trigger Configuration
Also check the route plan and route plan report, for the DN you are trying to add for the CTI route point. On Fri, Jul 10, 2009 at 11:55 AM, Cristobal Priego cristobalpri...@gmail.com wrote: Experts, When I go to Application Management and if I try to add a trigger to my application . I get the following error * Failed to create the CTI Route Point and corresponding Line on Unified CM. what's wrong ? thank you ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com -- Sumit Ahuja ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX 5.X Trigger Configuration
Is it already there with the same name and/or extension? Check CallManager. Also on IPCC do a resync or a check sync. From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego Sent: Friday, July 10, 2009 2:55 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX 5.X Trigger Configuration Experts, When I go to Application Management and if I try to add a trigger to my application . I get the following error * Failed to create the CTI Route Point and corresponding Line on Unified CM. what's wrong ? thank you ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX white scren
Are you using IE, and also, you may try going back to the Appadmin page after the j_security_check as it may update to show you logged in. Try restarting IIS if that fails. On Wed, Jul 8, 2009 at 7:08 PM, J Hogan j.jho...@gmail.com wrote: Hello I have UCCX version 5 installed on a server and I upgraded it to version 7.0.1. Now I can not get into the web admin page when I go to my server http://myIP/appadmin then I enter Administrator/ciscocisco it takes me to http://172.16.2.248/appadmin/j_security_check and the page is a blank white page. has anyne seen this? and when I try to uninstall UCCX the remove button is grayed out. J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI Yahoo ID: jhogan552000 AIM ID: jhogan55 MSN ID: jhogan55 ICQ ID: 257599283 Live Life And Do Not Kill Time. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX white scren
Thanks Tanner I have tried IE and firefox and the same for boht. I restarted IIS and still the same white screen On Wed, Jul 8, 2009 at 9:12 PM, Tanner Ezell tanner.ez...@gmail.com wrote: Are you using IE, and also, you may try going back to the Appadmin page after the j_security_check as it may update to show you logged in. Try restarting IIS if that fails. On Wed, Jul 8, 2009 at 7:08 PM, J Hogan j.jho...@gmail.com wrote: Hello I have UCCX version 5 installed on a server and I upgraded it to version 7.0.1. Now I can not get into the web admin page when I go to my server http://myIP/appadmin then I enter Administrator/ciscocisco it takes me to http://172.16.2.248/appadmin/j_security_check and the page is a blank white page. has anyne seen this? and when I try to uninstall UCCX the remove button is grayed out. J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI Yahoo ID: jhogan552000 AIM ID: jhogan55 MSN ID: jhogan55 ICQ ID: 257599283 Live Life And Do Not Kill Time. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com -- J. Hogan MCP,CCDA,CCDP, CCNA, CCNP, CCSP, CCAI Yahoo ID: jhogan552000 AIM ID: jhogan55 MSN ID: jhogan55 ICQ ID: 257599283 Live Life And Do Not Kill Time. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] UCCX 7 Web Browser Issues
Thanks Vik, but that has the same problem. Going to rebuild the server (its on vmware) with all the latest patches. Looking forward to the Linux Appliance version ! On 03/07/2009 19:36, Vik Malhi vma...@ipexpert.com wrote: Use Remote Desktop (MSTSC) to get on the UCCX and use browser on the server.
Re: [OSL | CCIE_Voice] UCCX 7 Web Browser Issues
Well rebuild fixed this, Ok with Remote Desktop and other browsers, must have corrupted something on the previous build Graham Hopkins On 04/07/2009 09:40, Graham Hopkins ghopk...@wolf-rock.co.uk wrote: Thanks Vik, but that has the same problem. Going to rebuild the server (its on vmware) with all the latest patches. Looking forward to the Linux Appliance version ! On 03/07/2009 19:36, Vik Malhi vma...@ipexpert.com wrote: Use Remote Desktop (MSTSC) to get on the UCCX and use browser on the server.
Re: [OSL | CCIE_Voice] UCCX 7 Web Browser Issues
Use Remote Desktop (MSTSC) to get on the UCCX and use browser on the server. -- Vik Malhi CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.com Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. From: Graham Hopkins ghopk...@wolf-rock.co.uk Date: Fri, 03 Jul 2009 15:45:21 +0100 To: OSL Group ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX 7 Web Browser Issues Having a problem with UCCX 7 in that the drop down menus don¹t work in any browser I have tested, including the version of IE installed on the server. Probably a javascript type issue but I cannot pin it down any ideas please ? Graham
Re: [OSL | CCIE_Voice] UCCX 7 with vmware..
Guys thanks for the reply. Micheal is Cisco windows 2003 comes under OEM license ?? On Wed, Jul 1, 2009 at 7:31 PM, Michael Ciarfello mciarfe...@iplogic.comwrote: No. How about you type the proper product key from the OS 2003 CD sleeve and be proud you are running a totally legit copy.That’s why it’s such a pain to order upgrades from the PUT tool because Cisco has to pay royalties for every CD it sends out. If you need assistance obtain the proper software, see your Local Cisco representative. Interesting about the ESX vs workstation. My workstation needed activation. Click on the balloon, it tries to register and tells you you have an invalid key. Enter in the new key from the CD Sleeve. It attempts to register again and should succeed this time. Trick is you have to give it Internet access which on workstation, set the vmware network card to NAT and it should pick up your internet connection from your host PC. If not, you can phone the new key in to MS. They give you a channenge key back, you type it in and bingo. *From:* ccie_voice-boun...@onlinestudylist.com [mailto: ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Bill Hatcher *Sent:* Wednesday, July 01, 2009 9:53 AM *To:* ccie_voice@onlinestudylist.com *Subject:* Re: [OSL | CCIE_Voice] UCCX 7 with vmware.. I have been able to install this on VMWare ESX without that issue. On VMWorkstation I had to tell it it was a Windows 2003 Standard Edition, and enter in a Valid License. If you have the CallManager software installed on another box, you can use an application like Key Finder to pull the Microsoft key out of the registry. That seemed to work for me. -- Ravindra Lakpriya +94 773 532 094
Re: [OSL | CCIE_Voice] UCCX 7 with vmware..
I don't know what kind of arrangement MS has with Cisco and I don't know how OEM licensing applies. shrug From: Ravindra Lakpriya [lakpr...@gmail.com] Sent: Thursday, July 02, 2009 6:38 AM To: Michael Ciarfello Cc: Bill Hatcher; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX 7 with vmware.. Guys thanks for the reply. Micheal is Cisco windows 2003 comes under OEM license ?? On Wed, Jul 1, 2009 at 7:31 PM, Michael Ciarfello mciarfe...@iplogic.commailto:mciarfe...@iplogic.com wrote: No. How about you type the proper product key from the OS 2003 CD sleeve and be proud you are running a totally legit copy.That’s why it’s such a pain to order upgrades from the PUT tool because Cisco has to pay royalties for every CD it sends out. If you need assistance obtain the proper software, see your Local Cisco representative. Interesting about the ESX vs workstation. My workstation needed activation. Click on the balloon, it tries to register and tells you you have an invalid key. Enter in the new key from the CD Sleeve. It attempts to register again and should succeed this time. Trick is you have to give it Internet access which on workstation, set the vmware network card to NAT and it should pick up your internet connection from your host PC. If not, you can phone the new key in to MS. They give you a channenge key back, you type it in and bingo. From: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Bill Hatcher Sent: Wednesday, July 01, 2009 9:53 AM To: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX 7 with vmware.. I have been able to install this on VMWare ESX without that issue. On VMWorkstation I had to tell it it was a Windows 2003 Standard Edition, and enter in a Valid License. If you have the CallManager software installed on another box, you can use an application like Key Finder to pull the Microsoft key out of the registry. That seemed to work for me. -- Ravindra Lakpriya +94 773 532 094
Re: [OSL | CCIE_Voice] UCCX 7 with vmware..
No workaround, it is a Microsoft licensing issue. If you are using a valid copy of cisco / Microsoft load, make sure it isn't the 2003 load that had a bug that acted just the way you are talking about (valid s/ n but it wouldn't register with m'soft). It was a real early 2003 cisco build. Sent from my phone, apologies for any typos. On Jul 1, 2009, at 6:28 AM, Ravindra Lakpriya lakpr...@gmail.com wrote: Hello guys, This is my first mail to this mailing group. Im trying to install UCCX in vmware. i have installed Cisco windows 2003 OS. But it is asking to activate. Anyone is having any workaround for this ?? when i tried to activate over the internet its saying that this is not a valid serial. Please assist. -- Ravindra Lakpriya
Re: [OSL | CCIE_Voice] UCCX 7 with vmware..
I have been able to install this on VMWare ESX without that issue. On VMWorkstation I had to tell it it was a Windows 2003 Standard Edition, and enter in a Valid License. If you have the CallManager software installed on another box, you can use an application like Key Finder to pull the Microsoft key out of the registry. That seemed to work for me.
Re: [OSL | CCIE_Voice] UCCX 7 with vmware..
No. How about you type the proper product key from the OS 2003 CD sleeve and be proud you are running a totally legit copy.That's why it's such a pain to order upgrades from the PUT tool because Cisco has to pay royalties for every CD it sends out. If you need assistance obtain the proper software, see your Local Cisco representative. Interesting about the ESX vs workstation. My workstation needed activation. Click on the balloon, it tries to register and tells you you have an invalid key. Enter in the new key from the CD Sleeve. It attempts to register again and should succeed this time. Trick is you have to give it Internet access which on workstation, set the vmware network card to NAT and it should pick up your internet connection from your host PC. If not, you can phone the new key in to MS. They give you a channenge key back, you type it in and bingo. From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Bill Hatcher Sent: Wednesday, July 01, 2009 9:53 AM To: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX 7 with vmware.. I have been able to install this on VMWare ESX without that issue. On VMWorkstation I had to tell it it was a Windows 2003 Standard Edition, and enter in a Valid License. If you have the CallManager software installed on another box, you can use an application like Key Finder to pull the Microsoft key out of the registry. That seemed to work for me.
Re: [OSL | CCIE_Voice] uccx test labv3-1
oops -Original Message- From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Wieland, John Sent: Tuesday, June 30, 2009 12:14 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] FW: uccx test labv3-1 John Wieland 719.836.4575 wiel...@hp.com -Original Message- From: Wieland, John Sent: Wednesday, June 24, 2009 9:07 AM To: Adkison, Marty; Grills, Timothy; Horne, Bob; Montano, Herman; Reid, Bret; Sheldon, Michael; Shumway, Joe Subject: uccx test labv3-1 John Wieland 719.836.4575 wiel...@hp.com
Re: [OSL | CCIE_Voice] UCCX Editor error -Java.lang.NullPointerException
As a follow up the Editor installed by default on the UCCX server itself does not give the error. Thoughts? PT From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Paul Thomas Sent: April-02-09 10:35 AM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX Editor error -Java.lang.NullPointerException I installed UCCX 7 into my VM lab yesterday and it seems to be running fine (created a basic application, trigger and control group). I then installed the Editor plug-in on my PC but when I open any script and try to modify a variable I receive this error message. Java.lang.NullPointerException I've tried with a number of scripts and on different PCs, OS (Vista 64, Vista 32 and XP) and java versions but the results are always the same. I think UCCX 7 build 168 was the originally installed version and I patched it to build 210 but it hasn't helped. Any ideas? Thanks, PT
Re: [OSL | CCIE_Voice] UCCX play ringback
Do a search on the Network Hold MOH for the CTI ports, you will find your solution in that direction. Look in the NetPro forums http://forum.cisco.com/eforum/servlet/NetProf?page=netprofforum=Unified %20Communications%20and%20Videotopic=Contact%20CentertopicID=.ee6fe12 CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddec7 09/1#selected_message It will point you here http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item 09186a0080094766.shtml#foura you will find your solution there. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chuck Wow Sent: Tuesday, June 24, 2008 2:16 AM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX play ringback Does anyone know how to play ringback during the Connected state rather than playing MOH while searching for an available agent? thanks, Chuck ~ This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information of Cameron and its Operating Divisions. Any unauthorized use or disclosure is prohibited. If you are not the intended recipient, please contact the sender by reply email and delete and destroy all copies of the original message inclusive of any attachments. ~
Re: [OSL | CCIE_Voice] UCCX play ringback
Cheers Michael, Nice one. Was just about to test this, saved me a couple hours work. Steve -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Burkett, Michael Sent: 24 June 2008 14:02 To: OSL CCIE Voice Lab Exam Subject: Re: [OSL | CCIE_Voice] UCCX play ringback Do a search on the Network Hold MOH for the CTI ports, you will find your solution in that direction. Look in the NetPro forums http://forum.cisco.com/eforum/servlet/NetProf?page=netprofforum=Unified %20Communications%20and%20Videotopic=Contact%20CentertopicID=.ee6fe12 CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddec7 09/1#selected_message It will point you here http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item 09186a0080094766.shtml#foura you will find your solution there. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chuck Wow Sent: Tuesday, June 24, 2008 2:16 AM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] UCCX play ringback Does anyone know how to play ringback during the Connected state rather than playing MOH while searching for an available agent? thanks, Chuck ~ This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information of Cameron and its Operating Divisions. Any unauthorized use or disclosure is prohibited. If you are not the intended recipient, please contact the sender by reply email and delete and destroy all copies of the original message inclusive of any attachments. ~
