Re: [OSL | CCIE_Voice] cue + callmanger srst problem

2013-09-10 Thread sanity insanity
Hello Guys, Still waiting any update on this ? On Mon, Sep 9, 2013 at 4:22 PM, sanity insanity networksanitytoinsan...@gmail.com wrote: hi Guys, In the normal mode when wan is up I can call into the cue ( on site c ) through jtapi . However when the wan link breaks and the when my

Re: [OSL | CCIE_Voice] cue + callmanger srst problem

2013-09-10 Thread probert...@gmail.com
Hi, *I'm sorry*, *we* are currently experiencing system problems and are *unable to process your call * Is usually played by UCCX I have never heard it from CUE. Try factory reset on CUE just to make sure there is nothing wrong with it. On Tue, Sep 10, 2013 at 7:54 AM, sanity insanity

Re: [OSL | CCIE_Voice] cue + callmanger srst problem

2013-09-10 Thread Martin Sloan
Hello, You can get that message if the SIP trigger is enabled for SRST but for some reason the voicemail application isn't. Login to the CUE via CLI and check that your SIP trigger is pointing to the voicemail application and also do a 'show ccn application' to check the status of the voicemail

Re: [OSL | CCIE_Voice] cue + callmanger srst problem

2013-09-10 Thread Hesham Abdelkereem
First of all, How is your SiteC Router CUE? Is it originally MGCP Gateway integrated with CUCM and the CUE is integrated with CUCM or CME? If that happens , The only way I could think of that your CTI Route Point 85224044220 has mistakenly configured with Call Forward Unregister to the UCCX Pilot

Re: [OSL | CCIE_Voice] cue + callmanger srst problem

2013-09-10 Thread Martin Sloan
FWIW - I know I'm also used to getting that message from UCCX but you will get it from CUE as well for reasons like the one I mentioned above. I tested this in my lab to confirm and if you'd like to try, just disable the voicemail application in CUE while using the SIP trigger that points to it.