Re: [c-nsp] ASR9902 fpd upgrade

2023-12-20 Thread Saku Ytti via cisco-nsp
On Thu, 21 Dec 2023 at 09:21, Hank Nussbacher via cisco-nsp wrote: > It used to be TAC was a main selling card of Cisco vs competitors. Not > any longer :-( Don't remember them ever being relatively or absolutely good. Having one support channel for all requests doesn't work, because >99%

Re: [c-nsp] ASR9902 fpd upgrade

2023-12-20 Thread Hank Nussbacher via cisco-nsp
On 20/12/2023 17:31, Drew Weaver via cisco-nsp wrote: Only a week? I have found this list far more helpful than TAC, which usually takes 2-3 weeks to request all the necessary logs, with commands that don't work. It used to be TAC was a main selling card of Cisco vs competitors. Not any

Re: [c-nsp] ASR9902 fpd upgrade

2023-12-20 Thread Drew Weaver via cisco-nsp
Hello, I was able to get this resolved by running: upgrade hw-module location 0/RP0 fpd all force and then admin hw-module loc 0/RP0 reload It took 6 times of doing that before the card reloaded with the right BIOS version (?) I only kept doing it because I was curious And upgrade

Re: [c-nsp] ASR9902 fpd upgrade

2023-12-20 Thread Drew Weaver via cisco-nsp
admin show alarms brief Wed Dec 20 11:08:22.652 EST % No entries found. From: Mouniri Mdahoma Sent: Wednesday, December 20, 2023 10:59 AM To: Drew Weaver Cc: cisco-nsp@puck.nether.net Subject: Re: [c-nsp] ASR9902 fpd upgrade Hello What is the output of the following command #admin show alarms

Re: [c-nsp] ASR9902 fpd upgrade

2023-12-20 Thread Mouniri Mdahoma via cisco-nsp
Hello What is the output of the following command #admin show alarms brief Le mer. 20 déc. 2023, 16:32, Drew Weaver via cisco-nsp < cisco-nsp@puck.nether.net> a écrit : > Hello, > > I've had a TAC case open on this for more than a week but after we > upgraded an ASR9902 to 7.9.21 the FPD

[c-nsp] ASR9902 fpd upgrade

2023-12-20 Thread Drew Weaver via cisco-nsp
Hello, I've had a TAC case open on this for more than a week but after we upgraded an ASR9902 to 7.9.21 the FPD upgrade process is not completing. I've gotten it to this point: show hw fpd | i RLOAD Wed Dec 20 10:35:41.200 EST 0/RP0 A99-RP-F 1.0 Primary-BIOS RLOAD