, December 21, 2023 9:05 AM
To: Hank Nussbacher
Cc: cisco-nsp@puck.nether.net
Subject: Re: [c-nsp] ASR9902 fpd upgrade
Agreed, often I’ve started a TAC case and also started an email thread with
NANOG, juniper nsp or cisco nsp mail lists…. Often the community comes back
faster than TACs
Agreed, often I’ve started a TAC case and also started an email thread with
NANOG, juniper nsp or cisco nsp mail lists…. Often the community comes back
faster than TACs. …and without needing RSI or show tech… just a pointed
response to the issue. Love it
Aaron
> On Dec 21, 2023, at 1:21 AM,
On Thu, 21 Dec 2023 at 09:21, Hank Nussbacher via cisco-nsp
wrote:
> It used to be TAC was a main selling card of Cisco vs competitors. Not
> any longer :-(
Don't remember them ever being relatively or absolutely good.
Having one support channel for all requests doesn't work, because >99%
On 20/12/2023 17:31, Drew Weaver via cisco-nsp wrote:
Only a week? I have found this list far more helpful than TAC, which
usually takes 2-3 weeks to request all the necessary logs, with commands
that don't work.
It used to be TAC was a main selling card of Cisco vs competitors. Not
any
,
-Drew
-Original Message-
From: cisco-nsp On Behalf Of Drew Weaver
via cisco-nsp
Sent: Wednesday, December 20, 2023 11:02 AM
To: 'Mouniri Mdahoma'
Cc: 'cisco-nsp@puck.nether.net'
Subject: Re: [c-nsp] ASR9902 fpd upgrade
admin show alarms brief
Wed Dec 20 11:08:22.652 EST
% No entries
admin show alarms brief
Wed Dec 20 11:08:22.652 EST
% No entries found.
From: Mouniri Mdahoma
Sent: Wednesday, December 20, 2023 10:59 AM
To: Drew Weaver
Cc: cisco-nsp@puck.nether.net
Subject: Re: [c-nsp] ASR9902 fpd upgrade
Hello
What is the output of the following command
#admin show alarms
Hello
What is the output of the following command
#admin show alarms brief
Le mer. 20 déc. 2023, 16:32, Drew Weaver via cisco-nsp <
cisco-nsp@puck.nether.net> a écrit :
> Hello,
>
> I've had a TAC case open on this for more than a week but after we
> upgraded an ASR9902 to 7.9.21 the FPD
Hello,
I've had a TAC case open on this for more than a week but after we upgraded an
ASR9902 to 7.9.21 the FPD upgrade process is not completing.
I've gotten it to this point:
show hw fpd | i RLOAD
Wed Dec 20 10:35:41.200 EST
0/RP0 A99-RP-F 1.0 Primary-BIOS RLOAD
