[cisco-voip] CUIC Email setup

2015-06-16 Thread norm.nicholson
I am trying to email some reports thru scheduler but it keeps failing. Does anyone know where the SMTP setup is for CUIC ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list

Re: [cisco-voip] CUIC Email setup

2015-06-16 Thread Jose Colon II
Norm, I want to say that its in CCX admin under tools/historical reporting/SMTP configuration. I believe that is where CUIC gets it settings from. I remember it being tricky when I set it up. Jose On Tue, Jun 16, 2015 at 11:04 AM, norm.nichol...@kitchener.ca wrote: I am trying to email some

Re: [cisco-voip] CUIC Email setup

2015-06-16 Thread Kevin Przybylowski
It's in CCX Administration Tools Historical Reporting SMTP Configuration. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of norm.nichol...@kitchener.ca Sent: Tuesday, June 16, 2015 12:05 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] CUIC Email setup I am

[cisco-voip] Upgrade CUCM and CUPS 9.1 to 10.5

2015-06-16 Thread Reto Gassmann
Hello Group I am planning the upgrade of our UC cluster (CUCM 1xPub 7xSub / CUPS 1xPub 1xSub) from 9.1 to 10.5. Has anyone done this before and can share some thoughts about it? What I am mainly interested in is the upgrade procedure, when to switch (Pub and Subs) over and time used. Any help is

[cisco-voip] New Cisco Media Drivers on Cisco Unified Attendant Console Advanced 10.5

2015-06-16 Thread Henry Gicheru (KE)
Anyone used the Cisco New Media Drivers on Attendant Console? Am installing CUACA 10.5 on Windows 2008 r2 64-bit and the CTI devices are not registering. On 32-bit I normally use Wave drivers with no registration issues. Anything I need to check on my configurations? Also CUACA subscriber

Re: [cisco-voip] What is better than MediaSense for recording calls?

2015-06-16 Thread Parker Pearson - Donoma
Donoma MediaScribe also provides a solution – designed specifically for MediaSense, including compliance roles for addressing these kinds of privacy/control issues. Parker Pearson [Donoma Software Web Page]http://donomasoftware.com/ Parker Pearson Vice President, Marketing Business

Re: [cisco-voip] New Cisco Media Drivers on Cisco Unified Attendant Console Advanced 10.5

2015-06-16 Thread Henry Gicheru (KE)
Thanks Matthew, Have tried that unsuccessfully. I even uninstalled the TSP and nothing. Do you need to change the media UDP ports? Regards, Henry Gicheru System Engineer Dimension Data Tel: +25420 499 3000 Mobile: +254733477307 Fax:+254204993200 henry.gich...@dimensiondata.com From: Matthew

Re: [cisco-voip] What is better than MediaSense for recording calls?

2015-06-16 Thread James Buchanan
Hello, Starting with your last statement, are you saying you cannot use a SPAN-less recording product that requires the audio stream to go to the recording server while being recorded? ZOOM CallRec can provide the security you need. However, to keep the audio from having to go to that subnet,

Re: [cisco-voip] What is better than MediaSense for recording calls?

2015-06-16 Thread Chris Ward (chrward)
Also… nothing is better than MediaSense for recording calls! ☺ +Chris TME - MediaSense and Unity Connection From: Chris Ward (chrward) Sent: Tuesday, June 16, 2015 1:09 PM To: 'Derek Andrew'; Cisco VoIP Group Subject: RE: [cisco-voip] What is better than MediaSense for recording calls? Derek,

Re: [cisco-voip] What is better than MediaSense for recording calls?

2015-06-16 Thread Chris Ward (chrward)
Derek, A product like Calabrio Search and Play can plug in on top of MediaSense to provide this functionality. There are others as well, including NICE, or Mida solutions. This means you wouldn’t have to reconfigure your recording architecture or purchase a new recording product. You would

Re: [cisco-voip] CUCM Upgrade 8.5(1) to 10.5(1) Upgrades are prohibited during Licensing Grace Period

2015-06-16 Thread Omori, Hiroshi
I received this from Cisco TAC regarding upgrading CUCM 8.5 and below to CUCM 10.5: Hello, Hiroshi: Please take a look at the following bug information: https://tools.cisco.com/bugsearch/bug/CSCus62385 You cannot upgrade from 8.5.x to 10.5.x directly, you would need to do a jump upgrade first

Re: [cisco-voip] New Cisco Media Drivers on Cisco Unified Attendant Console Advanced 10.5

2015-06-16 Thread Matthew Loraditch
Make sure the CDC that your Ports are using has only IPv4 enabled. That’s killed me a few times. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebookhttps://www.facebook.com/heliontech?ref=hl | Twitterhttps://twitter.com/HelionTech |

[cisco-voip] What is better than MediaSense for recording calls?

2015-06-16 Thread Derek Andrew
We are running CUCM 10.5 and have MediaSense to record calls in one call centre. We would like to record more groups but have a small problem. Anyone that can view/hear the recordings, can see all of them. There is no way to isolate one group from another. Rather than purchase separate MediaSense

Re: [cisco-voip] CUCM Upgrade 8.5(1) to 10.5(1) Upgrades are prohibited during Licensing Grace Period

2015-06-16 Thread Omori, Hiroshi
Thanks Henry, I will pass on your information to the Cisco engineer who replied to my Service Request. Hiroshi From: Henry Gicheru (KE) [mailto:henry.gich...@dimensiondata.com] Sent: Tuesday, June 16, 2015 11:19 AM To: Omori, Hiroshi; Jason Aarons (AM); cisco-voip@puck.nether.net Subject: RE: