We are running CUCM 10.5 and have MediaSense to record calls in one call centre. We would like to record more groups but have a small problem. Anyone that can view/hear the recordings, can see all of them. There is no way to isolate one group from another.
Rather than purchase separate MediaSense servers for each group, we were wondering if there were any competitive products which would solve our problem. We cannot use a server that requires us to route all our traffic through the subnet of the recording server. MediaSense does not require this but some products I had seen do. [email protected] -- Copyright 2015 Derek Andrew (excluding quotations) +1 306 966 4808 University of Saskatchewan Peterson 120; 54 Innovation Boulevard Saskatoon,Saskatchewan,Canada. S7N 2V3 Timezone GMT-6 Typed but not read.
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