It might be the small difference with the word "Attempt."
*Attempt Sign-In*—Sends the call to the user sign in conversation, if the
calling number belongs to a user. The calling number is used as the ID. If
the call is not from a user, the next rule in the routing table is applied
to the call
Anthony, that's what I experienced too, just an endless loop of not being
able to find what I was looking for.
Nathan, you have WAY more patience than I do right now. Thank you!
On Sun, Oct 1, 2017 at 1:35 PM, Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:
> Oh man, you just solved
I’ve always used a CTI route point to forward those calls to CUC, then used a
forward routing rule to the sign in conversation with the criteria being
forwarding station is 7000 where 7000 is the 4-digit DN of the route point.
Sent from a mobile device with very tiny touchscreen input keys.
That’s exactly what I have. However, when you dial that DID, you get a prompt
asking you to enter the phone number you want to leave a message for instead of
asking you to sign-in. However, if you type “*”, it will let you sign in. From
google, this appears to be normal issue and the
Variphy has the ability to report on devices that essentially makes 0 calls. Or
any threshold too. Variphy would require data dump or Billing Application
Server set up in CUCM to send it CDR. A portion of the report builder allows
you to search on the phones not logged in or with no CDR data.
IIRC, you should be able to setup a direct routing rule with the DID and
have it send to Conversation > Attempt Sign-In.
On CUCM, just setup a CTI-RP to send the number over to CUC.
On Tue, Oct 3, 2017 at 10:52 AM, Matthew Huff wrote:
> If we have an externally available number
That’s perfect, Derek. Somehow I’ve never had to use that section before.
Thanks.
Ben Amick
Unified Communications Analyst
From: Derek Andrew [mailto:derek.and...@usask.ca]
Sent: Tuesday, October 3, 2017 11:22 AM
To: Ben Amick
Cc: cisco-voip@puck.nether.net
Subject: Re:
If we have an externally available number to access Unity voicemail, is there
anyway of changing it so that it doesn't prompt asking for phone number to
dial? You can hit * to enter your extension and passcode, but only if you
remember to hit *.
Matthew Huff | 1
Add the help desk name and phone number to Contacts>Contacts.
Refresh the Tools>"Grammar Statistics"
On Wed, Sep 27, 2017 at 7:42 AM, Ben Amick wrote:
> Hey, running 9.1 here, I was recently asked if we could add our helpdesk
> number into the search by name directory in