Re: [cisco-voip] Jabber Team Messaging Mode: contact migration prompt does not appear (CSCvt55321)

The bug has been updated. It’s not just that line that signifies the bug, before that will be the Atlas discovery for the user that calls out migration is required. Similar to: INFO [0x10cc] [iscovery\AtlasLookupDirectorImpl.cpp(63)] [service-discovery]

Re: [cisco-voip] migrating mpp phones to callmanager (and back)

Yes there is. The guide on https://upgrade.cisco.com can walk you through it. -Ryan From: cisco-voip on behalf of Lelio Fulgenzi Date: Monday, March 2, 2020 at 10:45 AM To: cisco-voip list Subject: [cisco-voip] migrating mpp phones to callmanager (and back) Is there anything specially

Re: [cisco-voip] [EXTERNAL] 7832 out of the box - needs to be reset to register

For anyone that’s seen this, please unicast me with details on the phones so we can track them down. SN, Mac Address, and as much info as you can recall or find (what firmware it shipped with, what happened out of box, etc). Thanks, Ryan From: cisco-voip on behalf of Brian Meade Date:

Re: [cisco-voip] best way to move CUCM Publisher from one host/DC to another

Has anyone run into problems setting a static MAC on your ELM/PLM vm? Dynamic mac addresses can definitely bite you but I’m curious how this workaround (that we do document as best practice) works in the real world. * Ryan From: cisco-voip on behalf of Charles Goldsmith Date:

Re: [cisco-voip] When did tftp go out the door?

The tftp process has supported that since 4.x days (it was used for the proxy tftp feature). Endpoints have been preferring it since the Cius days, when phone loads started getting so big traditional TFTP just wouldn’t work. These days the TFTP process can take requests using tftp on UDP:69,

Re: [cisco-voip] 8865s and MRA CUCM registration failover issue

IIRC (it's been a looong time since I looked into this) failover with RMA was based on device->Expressway-E redundancy, not so much Expressway->CUCM. This is why you don't get any redundancy without a clustered Expressway. I'd recommend treating it as a bug and pushing for one to be created.

Re: [cisco-voip] Question about CUCM CA-Signed certificates.

Client Auth is required when the cert is used as the client in an mTLS session. For Tomcat I believe this would come up in secure ldap sync/auth, if the ldap server requests the client cert. -Ryan On Sep 27, 2019, at 5:56 PM, ROZA, Ariel wrote:  Hi, people, Out of curiosity, does anyone

Re: [cisco-voip] CUCM 11.5(1)SU6, Port 6972 and EC Certs

Remember the cert presentation in a TLS setup happens after the server knows the client’s capabilities. Try with a browser or ssl client that doesn’t support EC and see if you get the RSA cert. Ryan Ratliff Manager, Cisco Cloud Collaboration TAC Standard Business Hours: 8:00AM-5:00PM EDT

Re: [cisco-voip] Cisco Hybrid Call and CUCM 10.5

Nope. 11.5(1)SU3 is the min version as of March. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/callservices/cmgt_b_ciscospark-hybrid-call-service-config-guide/cmgt_b_ciscospark-hybrid-call-service-config-guide_preface_0111.html Ryan Ratliff Voice

Re: [cisco-voip] Cloud registered user manual for room kits

Yes you can dial anything with a SIP URI. Two pretty good articles https://help.webex.com/en-us/zhrr8q/Calling-Capabilities-in-Cisco-Webex-Teams https://help.webex.com/en-us/7ej8gq/Requirements-for-Business-to-Business-B2B-SIP-Calls-To-and-From-the-Cisco-Webex-Cloud Don’t overlook this very

Re: [cisco-voip] 15m10s timer for Jabber

Look for a TCP idle session timeout setting on the firewall. Ryan Ratliff Voice CCIE #16809 Manager, Cisco Cloud Collaboration TAC Standard Business Hours: 8:00AM-5:00PM EDT Email: rratl...@cisco.com Office: +1 919-476-2081 Mobile: +1-919-225-0448 Cisco U.S. Contact

Re: [cisco-voip] [EXTERNAL]Re: CUCM 12.5 CCMAdmin login error

1. 7900 series phones that are so solid they would probably get certified by NASA to run in space. 1b. Except the hookswitches, after years (and years) they get dirty and contacts fail (or happen so fast it causes all sorts of fun things like ccm crashes). 2. Hookswitches enhanced to be

Re: [cisco-voip] 8851: always use first line for outbound calls with multiline

It was an enhancement request to get Always Use Prime Line working for 88xx. As an enhancement request “bug” it was rejected, that’s why it isn’t public. That means any further requests to change this behavior for these phones needs to be directed to the product marketing team through whatever

Re: [cisco-voip] ITL/CTL - CUCM 11

See below. - Ryan Ratliff On Mar 7, 2019, at 7:36 PM, Gr ccie mailto:grc...@gmail.com>> wrote: Hi Ryan, Sorry few more queries on ctl. Since the cluster is in non-secure mode (but has CTL due to historically being in mixed mode) and my main aim is to convert it to tokenless and keep ctl

Re: [cisco-voip] ITL/CTL - CUCM 11

- Ryan Ratliff On Feb 27, 2019, at 2:10 AM, Gr ccie mailto:grc...@gmail.com>> wrote: Thanks Ryan - this is one of the complex area in the CUCM. 1) If we let the hardware token expire, do you mean we will not be able to use CTL update from the CLI and use software tokens? And we will need

Re: [cisco-voip] ITL/CTL - CUCM 11

Inline. - Ryan Ratliff On Feb 26, 2019, at 7:39 AM, Gr ccie mailto:grc...@gmail.com>> wrote: Hi Team, Cucm cluster 11 was in secure mode once (using hw tokens) - then changed back to non-secure mode. The servers and phones both have the CTL files. 1) What issues can we run into if the

Re: [cisco-voip] Migrating from CM10.5 to 12.5

No you don’t. - Ryan Ratliff On Feb 19, 2019, at 9:37 AM, norm.nichol...@kitchener.ca wrote: I have Cisco 7945/65 phones that run SCCP, do I need to convert them to SIP if we go to 12.5 ? Thanks ___

Re: [cisco-voip] PCI DSS compliance for Cisco IPT/UCCX

BRKCOL-2009 is a good Cisco Live session entirely dedicated to the impact of PCI requirements on collab (TLS 1.2 particularly). Transport Layer Security (TLS) 1.0 is being deprecated and may not provide the level of security required by an organization anymore. The Payment Card Industry Data

Re: [cisco-voip] Multiple COP Files Requiring Reboot

Hitless COP in 11.5 is specific to device packs (and only on subscribers). It means you can add support for new devices and no longer need to reboot the subscribers or restart services because we can now get database notification on those changes. Outside of that specific database update I

Re: [cisco-voip] Odd phone Firmware upgrade issue - 8811 at firmware 10.3.1-20 won't upgrade on CUCM 12.0 but will on 10.5

My current working theory is that CUCM 12 seems to use an EC certificate on the HTTPS service that newer phones use to download firmware (https://:6972) , and the old firmware doesn’t support it. But if this was true, why didn’t the 8811 phone fall back to plain-old

Re: [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected

It’s in the release notes for CE9, and as Matthew noted the fact that the .pkg file doesn’t exist is a good clue. Not that it’s stopped long-time Tandberg folks from ripping the pkg files out of the cop.sgn and working very hard to make their cameras not pair. - Ryan Ratliff On Jan 8, 2019,

Re: [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected

Stepped upgrades haven’t been a thing with TC/CE endpoints since TC6 days. The only thing that will really bite you with the Quad Camera and P60 on the newer “Room” series is that you have to upgrade using the cop.sgn on the endpoint, or by telling it to load a .loads file in CUCM. Older

Re: [cisco-voip] CallManager and PLM 11.5.1 ports (firewall issues)

I’d second the MTU problem, especially if frame 13 in the capture (the 1514 one) has DF set. Assuming this was taken at the remote CUCM, the retransmitted packets at the bottom are all 1514 bytes, so it’s very likely whatever frame 13 was never received by PLM. - Ryan Ratliff On Dec 21,

Re: [cisco-voip] Call Quality for Cisco 7821

MOS as a reflection of call quality isn’t used any longer and has been replaced by concealment ratios (SCS, CCS). This talks a bit about the difference. https://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-collaboration/white-paper-c11-735409.html -Ryan On Dec 13,

Re: [cisco-voip] 11.x Mixed mode back to Insecure

Many times (in the lab). Pretty straight-forward, except you have to manually delete the CTL file on all the endpoints when done, so it’s generally not worth going out of mixed-mode. -Ryan On Dec 3, 2018, at 6:35 PM, Jason Aarons (Americas) mailto:jason.aar...@dimensiondata.com>> wrote:

Re: [cisco-voip] CallManager Process being restarted (8.5(1))

There most certainly will be, but what it is depends on the hardware. It’s a server so there will be some type of management agent that has probably been trying to get somebody’s attention for a few weeks. I wouldn’t be surprised if there is a non-green led or two if you look at the disks

Re: [cisco-voip] CallManager Process being restarted (8.5(1))

#1 0x044a9935 in raise () from /lib/tls/libc.so.6 #2 0x044ab399 in abort () from /lib/tls/libc.so.6 #3 0x0842e457 in preabort () at ProcessCMProcMon.cpp:80 #4 0x0842fe7c in CMProcMon::verifySdlRouterServices () at ProcessCMProcMon.cpp:720 The ccm process is killing itself because it isn’t

Re: [cisco-voip] Telepresence DX 80 CE 8.x to 9.5 and CTL vs ITL

CTS is immersive endpoints, TX, CTS, IX, and the like. TC and CE both have supported ITL and CTL for quite some time. There was probably just a bug in 8.2 that was fixed in 9.5. I know for sure TVS was pretty broken before a recent 9.x version. -Ryan On Nov 30, 2018, at 7:24 PM, Jason Aarons

Re: [cisco-voip] TelePresence DX80 and CUCM 11.5

. I suspect the Spark Room Kit name changes will be the same, and you wont see the new names in CUCM until after an upgrade or devpack which contains them. But for now, you can ignore the name. On Wed, Nov 14, 2018 at 1:12 PM Ryan Ratliff (rratliff) via cisco-voip mailto:cisco-voip@puck.nether

Re: [cisco-voip] TelePresence DX80 and CUCM 11.5

. Until you see a huge overhaul in this (in an upcoming release of UCM) expect that when it comes to UCM provisioning, they all act the same and take the same parameters. -Ryan On Nov 14, 2018, at 2:00 PM, Ryan Ratliff (rratliff) via cisco-voip mailto:cisco-voip@puck.nether.net>>

Re: [cisco-voip] TelePresence DX80 and CUCM 11.5

le...@uoguelph.ca<mailto:le...@uoguelph.ca> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook [University of Guelph Cornerstone with Improve Life tagline] On Nov 14, 2018, at 1:03 PM, Ryan Ratliff (rratliff) via cisco-voip mailto

Re: [cisco-voip] TelePresence DX80 and CUCM 11.5

e Life tagline] On Nov 14, 2018, at 1:03 PM, Ryan Ratliff (rratliff) via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: You need CE9.4 on the DX for it to apply that setting from CUCM. -Ryan On Nov 14, 2018, at 10:42 AM, Jason Aarons (Americas) mailto:jason.aar...@dimensiondata

Re: [cisco-voip] TelePresence DX80 and CUCM 11.5

of Guelph Cornerstone with Improve Life tagline] On Nov 14, 2018, at 1:03 PM, Ryan Ratliff (rratliff) via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: You need CE9.4 on the DX for it to apply that setting from CUCM. -Ryan On Nov 14, 2018, at 10:42 AM, Jason Aarons (Americas) mailto:ja

Re: [cisco-voip] TelePresence DX80 and CUCM 11.5

You need CE9.4 on the DX for it to apply that setting from CUCM. -Ryan On Nov 14, 2018, at 10:42 AM, Jason Aarons (Americas) mailto:jason.aar...@dimensiondata.com>> wrote: I have a CUCM 11.5.1SU5 registered DX80 running CE 9.2.2 In CUCM under Device > Phone was does Settings Menu Mode

Re: [cisco-voip] anonymous proximity issues?

Being EDU I foresee an engineering student’s senior project to create a device to wash out the 20-22kHz ultrasound, making an invisible fence for proximity's ultrasound when used in open spaces. Also, for all of your Proximity questions:

Re: [cisco-voip] [EXTERNAL] Re: 8832 Design Issue?

I think this has been covered on this list before but that specific issue is NOT a problem that requires an RMA to resolve. It’s an incompatibility of older loads with the PoE injector.

Re: [cisco-voip] anonymous proximity issues?

It’s not PIN controlled, the idea is that if the device is in range of the ultrasound and on a network that has https connectivity to the codec then it can connect. Users in the room also see a notification on the screen when a proximity client connects, so it’s not hidden. If you want your

Re: [cisco-voip] Roomkit only dials SIP uri from phonebook :(

There have been a number of bugs raised for this since CE came out. You can dial the DN if you search via the admin web page under call control, but not in the Touch. As for getting URIs on your DNs, that can be done automatically with device association and setting the primary DN for the end

Re: [cisco-voip] do video endpoints like SX20 and roomkit display alerting information of called number?

I’m afraid it’s an intentional behavior at this point to provide a similar experience whether the endpoint is registered to Expressway/VCS or UCM. There is an open enhancement to change it for UCM-registered endpoints but it has not been implemented (nor on any roadmap that I’m aware of).

Re: [cisco-voip] webkit fun!

o.com/>rratliff-rkplusVideoHelpdeskDisabledDisabledDisabledOnOn10PrivacyPositionOnOnOffOnOnOffLDAPSOffTLSv1.2 2018-09-17T11:49:55.807-04:00 rratliff-rkplus appl[1750]: SipPacket[2]: 2018-09-17T11:49:55.807-04:00 rratliff-rkplus appl[1750]: SipPacket[2]: TLDR, change to config

Re: [cisco-voip] webkit fun!

tified by provisioning, the entire vendorConfig (device specific settings) XML gets pushed back up to CUCM. -Ryan On Sep 17, 2018, at 11:49 AM, Ryan Ratliff (rratliff) via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: As long as Provisioning is set to CUCM and On (and it’s register

Re: [cisco-voip] webkit fun!

8-09-17T11:49:55.807-04:00 rratliff-rkplus appl[1750]: SipPacket[2]: TLDR, change to config made, SIP stack gets notified by provisioning, the entire vendorConfig (device specific settings) XML gets pushed back up to CUCM. -Ryan On Sep 17, 2018, at 11:49 AM, Ryan Ratliff (rratliff) via

Re: [cisco-voip] webkit fun!

entire vendorConfig (device specific settings) XML gets pushed back up to CUCM. -Ryan On Sep 17, 2018, at 11:49 AM, Ryan Ratliff (rratliff) via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: As long as Provisioning is set to CUCM and On (and it’s registered) then local config ch

Re: [cisco-voip] webkit fun!

rConfig (device specific settings) XML gets pushed back up to CUCM. -Ryan On Sep 17, 2018, at 11:49 AM, Ryan Ratliff (rratliff) via cisco-voip mailto:cisco-voip@puck.nether.net>> wrote: As long as Provisioning is set to CUCM and On (and it’s registered) then local config changes should get

Re: [cisco-voip] webkit fun!

As long as Provisioning is set to CUCM and On (and it’s registered) then local config changes should get sent back up via SIP where CUCM commits them to the database. -Ryan On Sep 17, 2018, at 11:38 AM, Lelio Fulgenzi mailto:le...@uoguelph.ca>> wrote: Hmmm, pretty sure any change I made on

Re: [cisco-voip] webkit fun!

Yea, it will overwrite it with the CUCM configuration. You can try turning off provisioning and point it manually to CUCM. I’m catching up from last week but don’t do this. Endpoints registered to CUCM must be provisioned by CUCM. Any config that is set on the Device page in CCMAdmin can

Re: [cisco-voip] TMS Phonebooks and Spark Room Kit Plus on CUCM

Please open a TAC SR. That bug wasn’t able to be reproduced so your info could help get it resolved. Thanks, -Ryan On Sep 13, 2018, at 2:30 AM, Dana Tong mailto:dana.t...@yellit.com.au>> wrote: Hi all, My Room Kit Plus isn’t getting it’s TMS Phonebook (I have a bunch of custom lists) and

Re: [cisco-voip] Content Sharing with Proximity

The clients are supposed to redirect you to each other (if they are both installed). I don’t think the Webex meetings app is smart enough to share via Proximity, if you have a wired connection to a room system it will ask if you are sharing via the room. I’ve only seen it detect a video system

Re: [cisco-voip] Fixed in?

Anything with that “98000” is typically a development branch for the next release, so this one should be in 11.5 base for sure. It should have been updated with the version that went to cisco.com but I guess back in 2014 there was a hiccup. Are you checking to make sure or

Re: [cisco-voip] cisco hdmi to dvi cable - audio from HDMI?

Interesting... macro to switch pc to main video stream? how so? Depending on the codec you have there’s a good chance your content (presentation from the pc) channel will have a max of 15fps (this varies by bandwidth & resolution for the call). If the content being shared is video, then the

Re: [cisco-voip] cisco hdmi to dvi cable - audio from HDMI?

Playing music through the room audio system (maybe that’s just me). On your side it’s going to be driven by your users I think, but keep in mind that if they are sharing a video you’ll want a macro set up to switch the PC input to the main video stream from content to take advantage of the

Re: [cisco-voip] cisco hdmi to dvi cable - audio from HDMI?

The boxes on Amazon aren’t that expensive and if you find one that works well enough you can run HDMI to the table, then terminate that HDMI at the box by the codec, where it’s broken out to DVI and audio, all hidden to the user -Ryan On Sep 7, 2018, at 10:11 AM, Lelio Fulgenzi

Re: [cisco-voip] cisco hdmi to dvi cable - audio from HDMI?

I’m quite certain it will not transfer digital audio from the HDMI port to the analog 3.5mm connector on the DVI side. That would require an active converter. Given the complexities in this (and how it breaks HDCP) unless the thing you are buying specifically says it does it assume it does not.

Re: [cisco-voip] Conference Phones w/Wireless Mic

I don’t know for certain, but it probably has to do with DECT frequency ranges used by the microphones. This caused lots of “fun” with the 8831s. -Ryan > On Sep 3, 2018, at 10:24 AM, Gary Parker wrote: > > Afternoon all, could someone please confirm my suspicion that Cisco no longer >

Re: [cisco-voip] Retrofitting sx20 quickset with trc6 and touch10 panel

One thing to add about using the remote vs Touch. The CE software will completely change the UI when a Touch is paired so you won’t get the menu on-screen to navigate via the remote. I don’t think it’s intended to use both on the same codec, so YMMV. For instructions on connecting the Touch10

Re: [cisco-voip] dev packs - ugh

When it comes to dev packs the “bugs” listed aren’t really bugs. They are just the identifier we use to track the changes in the device xml files that get inserted into the database for device definitions. Recalling the ES vs SU thread, the truth is in the versioning. Dev packs are generated

Re: [cisco-voip] CUCM Build to Version Conversion

 I suspect (hope) the majority of customers don’t get involved with ES at all and only care about major/minor/SU upgrades. Those customers just need to know if a license change is involved or how risky the upgrade is (is the version incrementing). The fact that our SUs are basically minor

Re: [cisco-voip] CUCM Build to Version Conversion

0) Is there some mapping utility for build to version already out there? cisco.com downloads in not ideal, because not always can you find all historical versions, and rarely if ever can you find ESes, Good question, it would probably be a tech doc that somebody in TAC

Re: [cisco-voip] Cisco IP Phone Top Buttons Flashing Green, Amber, Red

Resurrecting this because we are finally making progress. It appears that root cause on this is a script that the phone runs when it fails to load the MIC. If you get a PRT or ssh into a phone with the lights and run “show cpu” you’ll see a process running called mic_err.sh (this command is

Re: [cisco-voip] Firmware question

As a last resort go look in the AlternateSyslog on your call processing server to find a registration event for a phone from before the COP upload. Almost all of those include the phone’s active version. -Ryan On Jun 13, 2018, at 3:48 AM, daniele visaggio mailto:visaggio.dani...@gmail.com>>

Re: [cisco-voip] CUCM Bulk TFTP File Upload

If you’re really in a bind “file get tftp *”. I agree syncing files between nodes with TFTP activated the way to go. -Ryan On Jun 6, 2018, at 11:43 AM, Charles Goldsmith mailto:wo...@justfamily.org>> wrote: filelist doesn't work anymore, correct, and you can file get via the cli as well.

Re: [cisco-voip] CUCM Bulk TFTP File Upload

If you know the files you can use curl or your favorite http package to get them http://tftp.ip:6970/. On some versions you can get http://tftp.ip:6970/filelist.txt to get an index of files. I think that file went away in 11.5 or 12.0 with enhancements made to serving static files. -Ryan On