There is one more option, but this can only be used for announcements and will
work in conjunction WebEx teams, this is the only free solution I am aware of.
https://github.com/CiscoDevNet/finesse-sample-code/tree/master/WebexTeamsTeamAnnouncementsSampleGadget
Thanks!
Jinto Alakkal | Analyst
Thanks for the info Jinto. I saw 2ring as a third party option too but was
hoping there was a free or open-source solution I could offer the customer. But
hey you gotta pay for the fancy stuff sometimes right lol
> On Jul 30, 2019, at 10:40 AM, Jinto Alakkal Kunjumon
> wrote:
>
> Hi Myron,
>
Hi Myron,
https://www.2ring.com/products/gadgets-for-cisco-finesse-ga/overview
https://developer.cisco.com/ecosystem/spp/solutions/165037/
2Ring and Parsec tele systems have some gadgets that you can use in pre 12.0
versions to send messages to Agents.
Thanks!
Jinto Alakkal | Analyst III,
