[cisco-voip] Incoming CLI Unknown but shows up at bottom of display
Hi, Bit of a weird one here. Recently transferred PSTN services to a SIP carrier, so incoming calls are now coming through a SIP trunk from an SBC. Incoming calls are showing up as Unknown Number but at the bottom of the display, just above the softkeys it shows the correct CLI. Any ideas? CUCM 6.1 7942 Phone Damian___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Incoming CLI Unknown but shows up at bottom of display
Hi Damian, A SIP debug on your CUBE can clarify which fields you are getting and then you could use voice class sip-profile to modify some sip headers on your CUBE to fix it. This assuming you have a CUBE controlled by you between the CUCM cluster and the provider. Lacking that you could pull the SIP traces from the CUCM cluster and have your provider send the appropriate fields. Regards, Zoltan Kelemen Global Communications and Information Security Implementation Engineering w: +40 374 132356 | m: +40 757 039093 From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Damian Turburville Sent: Monday, March 31, 2014 2:15 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Incoming CLI Unknown but shows up at bottom of display Hi, Bit of a weird one here. Recently transferred PSTN services to a SIP carrier, so incoming calls are now coming through a SIP trunk from an SBC. Incoming calls are showing up as Unknown Number but at the bottom of the display, just above the softkeys it shows the correct CLI. Any ideas? CUCM 6.1 7942 Phone Damian ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] 7942 on UCM 8.0
I bought a Cisco 7942 but it won't register properly on my UCM8.0 Do I need to download some files to the UCM, and if so, how do I do that? Thanks. DZ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Quintum Tenor AXG 2400 integ with CUCM
Can we integrate Quintum Tenor AXG 2400 with CUCM. IP Phones - CUCM/CME - Quintum Tenor - Analog Phones ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 7942 on UCM 8.0
No, it's brand new. It appears to register, but with a strange extension and the wrong time. The bottom of the phone has a little sticker that says S/W: Must use 9.3(1)SR1 or above. DZ On Mon, Mar 31, 2014 at 9:18 AM, Andy andy.ca...@gmail.com wrote: Has it been on another cluster before you purchased it, you might have do delete the itl files. Regards Andy On 31/03/2014 13:55, David Zhars wrote: I bought a Cisco 7942 but it won't register properly on my UCM8.0 Do I need to download some files to the UCM, and if so, how do I do that? Thanks. DZ ___ cisco-voip mailing listcisco-voip@puck.nether.nethttps://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] SIP call issue, call get connected after 10 sec.
Raaj, CUCM should dynamically insert an MTP when needed for a DTMF mismatch. Would probably need to investigate what is happening when you leave MTP Required unchecked. MTP Required overrides the normal Early Offer process when turned on via the SIP Profile on the trunk. It still results in an Early Offer invite though but through a different process. Brian On Mon, Mar 31, 2014 at 12:07 AM, Rajkumar Yadav rajkumarya...@y7mail.comwrote: we do had unchecked the MTP and tested the call, all calls were properly treated. However the DTMF issue came up, since the Genesys side SIP softphone is supporting only inband (RFC 2833) and MGCP gateway would be configured with OOB DTMF method. (since SCCP phone support both DTMF method can we change the dtmf method in MGCP gateway itself) Also from the traces it fails to do EO due to configuration issue. 16:15:17.424 |//SIP/SIPCdpc(2,68,205069)/ci=48665604/ccbId=918923/scbId=0/isTrunkConfiguredforVoiceEO: Trunk configured for EO but EO will not be effective due to other configuration - MTPRequired=1 IPAddrMode=0 MediaPreference=0|2,100,68,205069.1^*^* Kind Regards, Raaj -- *From:* Brian Meade bmead...@vt.edu *To:* Amit Kumar amit3@gmail.com *Cc:* Heim, Dennis dennis.h...@wwt.com; cisco-voip@puck.nether.net cisco-voip@puck.nether.net; Rajkumar Yadav rajkumarya...@y7mail.com *Sent:* Monday, 31 March 2014 9:12 AM *Subject:* Re: [cisco-voip] SIP call issue, call get connected after 10 sec. The only difference I was able to find between the working and nonworking is that the Create Connection Response is received before the outgoing invite in the working scenario: Create Connection: 16:15:17.423 |MGCPHandler send msg SUCCESSFULLY to: 10.128.0.2 CRCX 1822574 S0/SU0/DS1-0/11@10.128.0.2 MGCP 0.1 C: D2e6940300F5851d X: b L: p:20, a:PCMU, s:off, t:b8 M: recvonly R: D/[0-9ABCD*#] Q: process,loop |2,100,153,1.1390558^10.128.0.2^* Create Connection Response: 16:15:17.433 |MGCPHandler received msg from: 10.128.0.2 200 1822574 OK I: D2D7 v=0 c=IN IP4 10.128.0.2 m=audio 19388 RTP/AVP 0 100 a=rtpmap:100 X-NSE/8000 a=fmtp:100 192-194,200-202 a=X-sqn:0 a=X-cap: 1 audio RTP/AVP 100 a=X-cpar: a=rtpmap:100 X-NSE/8000 a=X-cpar: a=fmtp:100 192-194,200-202 a=X-cap: 2 image udptl t38 |2,100,152,1.5650860^10.128.0.2^* Outgoing Invite: 16:15:17.468 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.14.0.46 on port 5460 index 2245 [3153414,NET] INVITE sip:2600@10.14.0.46:5460 SIP/2.0 Via: SIP/2.0/TCP 10.128.4.10:5060;branch=z9hG4bK9ddfe2fc1b6c2 From: sip:226241315@10.128.4.10 ;tag=918923~30427db0-275c-441d-b31f-5c77cf1a9379-48665604 To: sip:2600@10.14.0.46 Date: Sat, 29 Mar 2014 20:15:17 GMT Call-ID: d6d8fe00-337129d5-34100-a04800a@10.128.4.10 Supported: timer,resource-priority,replaces Min-SE: 1800 User-Agent: Cisco-CUCM8.5 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY CSeq: 101 INVITE Expires: 300 Allow-Events: presence Supported: X-cisco-srtp-fallback Supported: Geolocation Cisco-Guid: 3604545024-065536-204906-0168067082 Session-Expires: 1800 P-Asserted-Identity: sip:226241315@10.128.4.10 Remote-Party-ID: sip:226241315@10.128.4.10 ;party=calling;screen=yes;privacy=off Contact: sip:226241315@10.128.4.10:5060;transport=tcp Max-Forwards: 70 Content-Type: application/sdp Content-Length: 210 v=0 o=CiscoSystemsCCM-SIP 2000 1 IN IP4 10.128.4.10 s=SIP Call c=IN IP4 10.128.4.10 t=0 0 m=audio 28102 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=ptime:20 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 Here's what the nonworking looks like: Create Connection: 16:17:47.391 |MGCPHandler send msg SUCCESSFULLY to: 10.128.4.12 CRCX 1822579 S0/SU3/DS1-0/14@10.128.4.12 MGCP 0.1 C: D2e6940600F5848a X: e L: p:20, a:PCMU, s:off, t:b8 M: recvonly R: D/[0-9ABCD*#] Q: process,loop |2,100,153,1.1390562^10.128.4.12^* OpenLogicalChannelAck from MTP: 383984245 |2014/03/29 16:17:47.406 |100 |SdlSig-I |MXAgenaOpenLogicalChannelAck |outCall_waitOLCAck |SIPCdpc(2,100,68,205070) |MediaTerminationPointControl(1,100,122,3) |1,100,50,1.79616142^10.128.4.10^MTP_3|[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] rc=0 partyId=34213137 port=28106 ipAddrType=0 ipv4=10.128.4.10 Outgoing invite with a=inactive: 16:17:47.407 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.14.0.46 on port 5460 index 2245 [3153448,NET] INVITE sip:2600@10.14.0.46:5460 SIP/2.0 Via: SIP/2.0/TCP 10.128.4.10:5060;branch=z9hG4bK9de045e6642c From: sip:226241315@10.128.4.10 ;tag=918936~30427db0-275c-441d-b31f-5c77cf1a9379-48665607 To: sip:2600@10.14.0.46 Date: Sat, 29 Mar 2014 20:17:47 GMT Call-ID: 30412d00-33712a6b-34104-a04800a@10.128.4.10 Supported: timer,resource-priority,replaces Min-SE: 1800 User-Agent: Cisco-CUCM8.5 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK,
Re: [cisco-voip] 7942 on UCM 8.0
Thanks. I just don't know how to download those updates. I guess I will have to ask my VAR to do it. I thought it might be a menu choice in the UCM site, but I can't seem to see where it is. On Mon, Mar 31, 2014 at 9:34 AM, Brian Meade bmead...@vt.edu wrote: David, Those are the newer hardware revision phones that require a minimum of 9.3(1)SR1 firmware. You'll need to install that firmware on all of your CUCM nodes and restart TFTP service. Brian On Mon, Mar 31, 2014 at 9:20 AM, David Zhars dzh...@gmail.com wrote: No, it's brand new. It appears to register, but with a strange extension and the wrong time. The bottom of the phone has a little sticker that says S/W: Must use 9.3(1)SR1 or above. DZ On Mon, Mar 31, 2014 at 9:18 AM, Andy andy.ca...@gmail.com wrote: Has it been on another cluster before you purchased it, you might have do delete the itl files. Regards Andy On 31/03/2014 13:55, David Zhars wrote: I bought a Cisco 7942 but it won't register properly on my UCM8.0 Do I need to download some files to the UCM, and if so, how do I do that? Thanks. DZ ___ cisco-voip mailing listcisco-voip@puck.nether.nethttps://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 7942 on UCM 8.0
http://software.cisco.com/download/release.html?mdfid=281346593flowid=46216softwareid=282074289release=9.3(1)SR4relind=AVAILABLErellifecycle=reltype=latest On Mon, Mar 31, 2014 at 9:38 AM, David Zhars dzh...@gmail.com wrote: Thanks. I just don't know how to download those updates. I guess I will have to ask my VAR to do it. I thought it might be a menu choice in the UCM site, but I can't seem to see where it is. On Mon, Mar 31, 2014 at 9:34 AM, Brian Meade bmead...@vt.edu wrote: David, Those are the newer hardware revision phones that require a minimum of 9.3(1)SR1 firmware. You'll need to install that firmware on all of your CUCM nodes and restart TFTP service. Brian On Mon, Mar 31, 2014 at 9:20 AM, David Zhars dzh...@gmail.com wrote: No, it's brand new. It appears to register, but with a strange extension and the wrong time. The bottom of the phone has a little sticker that says S/W: Must use 9.3(1)SR1 or above. DZ On Mon, Mar 31, 2014 at 9:18 AM, Andy andy.ca...@gmail.com wrote: Has it been on another cluster before you purchased it, you might have do delete the itl files. Regards Andy On 31/03/2014 13:55, David Zhars wrote: I bought a Cisco 7942 but it won't register properly on my UCM8.0 Do I need to download some files to the UCM, and if so, how do I do that? Thanks. DZ ___ cisco-voip mailing listcisco-voip@puck.nether.nethttps://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...
Unified reporting... - Does the cluster and db replication show healthy? Unified serviceability - bounce the BAT service Sent from my iPhone On Mar 31, 2014, at 1:29 AM, Jonathan Charles jonv...@gmail.com wrote: Repeatable; just started... can add users locally, but cannot import from CUCM... searching takes forever, and once you find them, the import takes forever as well (realistically, about 15 minutes for each...) Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...
To import users CUCM/CUC uses AXL. Can you please gather AXL logs: /var/log/active/tomcat/logs/axl/log4j Look for axl.log file. There is going to be a request and a response, what we need to look at is The time it takes for the Query to return a response, e.g: INFO [http-8443-Processor21] axl.AxlListener - Request 1173323669700 was process in 356ms In the same log you can also check for any SOAP errors. Look out for this bug: CSCth86004 Regards Mehtab Shinwari | CCNP-V/RS Senior Support Engineer www.fidelus.comhttp://www.fidelus.com/ From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent: Monday, March 31, 2014 10:20 PM To: Ryan Huff Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUC 8.6.2.2 Import from CUCM takes 15 minutes... No Unified Reporting on CUC... Or do you mean on CUCM? I have rebooted the cluster... On Mon, Mar 31, 2014 at 6:09 PM, Ryan Huff rthconsulta...@gmail.commailto:rthconsulta...@gmail.com wrote: Unified reporting... - Does the cluster and db replication show healthy? Unified serviceability - bounce the BAT service Sent from my iPhone On Mar 31, 2014, at 1:29 AM, Jonathan Charles jonv...@gmail.commailto:jonv...@gmail.com wrote: Repeatable; just started... can add users locally, but cannot import from CUCM... searching takes forever, and once you find them, the import takes forever as well (realistically, about 15 minutes for each...) Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...
You are welcome. I am glad I was able to help. Regards Mehtab Shinwari | CCNP RS/V Senior Support Engineer Ph: 212-616-7859 Original message From: Jonathan Charles jonv...@gmail.com Date: To: Mehtab Shinwari mshinw...@fidelus.com Cc: Ryan Huff rthconsulta...@gmail.com,cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUC 8.6.2.2 Import from CUCM takes 15 minutes... That was it, there was an old CCM Server listed in one of the phone systems... Thanks! On Mon, Mar 31, 2014 at 10:25 PM, Mehtab Shinwari mshinw...@fidelus.commailto:mshinw...@fidelus.com wrote: To import users CUCM/CUC uses AXL. Can you please gather AXL logs: /var/log/active/tomcat/logs/axl/log4j Look for axl.log file. There is going to be a request and a response, what we need to look at is The time it takes for the Query to return a response, e.g: INFO [http-8443-Processor21] axl.AxlListener - Request 1173323669700 was process in 356ms In the same log you can also check for any SOAP errors. Look out for this bug: CSCth86004 Regards Mehtab Shinwari | CCNP-V/RS Senior Support Engineer www.fidelus.comhttp://www.fidelus.com/ From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.netmailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent: Monday, March 31, 2014 10:20 PM To: Ryan Huff Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUC 8.6.2.2 Import from CUCM takes 15 minutes... No Unified Reporting on CUC... Or do you mean on CUCM? I have rebooted the cluster... On Mon, Mar 31, 2014 at 6:09 PM, Ryan Huff rthconsulta...@gmail.commailto:rthconsulta...@gmail.com wrote: Unified reporting... - Does the cluster and db replication show healthy? Unified serviceability - bounce the BAT service Sent from my iPhone On Mar 31, 2014, at 1:29 AM, Jonathan Charles jonv...@gmail.commailto:jonv...@gmail.com wrote: Repeatable; just started... can add users locally, but cannot import from CUCM... searching takes forever, and once you find them, the import takes forever as well (realistically, about 15 minutes for each...) Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
