[cisco-voip] PVDM

2014-05-21 Thread Abebe Amare
Hi everyone,

The following is a snippet from the detail order for Cisco 2901 voice
router:

1. C2901-CME-SRST/K9 - 2901 Voice Bundle w/ PVDM3-16,FL-CME-SRST-25, UC
License PAK
2. PVDM3-16U32 - PVDM3 16-channel to 32-channel factory upgrade

What does the PVDM3-16U32 mean? is it a separate PVDM or license? also if I
want to purchase a VWIC3-2MFT-T1/E1, what is the PVDM3 type I have to get?
(I dont have the right login credentials to use DSP calculator)

best regards,

Abebe
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Re: [cisco-voip] PVDM

2014-05-21 Thread Abebe Amare
Thanks James for the explanation.
From your reply I understand that I have a 32 channel DSP on the
PVDM3-16U32. If I purchase a PVDM3-64, on top of the existing one, I will
have 96 channels. Is that correct?

best regards,

Abebe

On Wed, May 21, 2014 at 10:22 AM, James Buchanan
james.buchan...@gmail.comwrote:

   Hello,

 They are taking the 16-channel DSP and upgrading it to 32-channels.

 The number of DSP channels you need depending on how many channels of the
 PRI you intend to use, plus conferencing and transcoding. This particular
 VWIC card can do 60 channels as an E1 and 48 channels as a T1. Do you
 intend to configure two PRIs? If so, you need one DSP channel per T1/E1
 channel as a minimum. I would recommend upgrading the 32 channels to a
 minimum of 96 channels so that you have enough resources for both T1/E1
 ports plus transcoding and conferencing.

 Now, the number of DSP channels also depends on what codec you intend to
 use. For example G.729 is a high-density codec, meaning that more DSP
 channels might be required for transcoding. G.729b does not use as many DSP
 channels.

 I hope this helps!

 James


  On Wed, May 21, 2014 at 9:14 AM, Abebe Amare abu...@gmail.com wrote:

  Hi everyone,

 The following is a snippet from the detail order for Cisco 2901 voice
 router:

 1. C2901-CME-SRST/K9 - 2901 Voice Bundle w/ PVDM3-16,FL-CME-SRST-25, UC
 License PAK
 2. PVDM3-16U32 - PVDM3 16-channel to 32-channel factory upgrade

 What does the PVDM3-16U32 mean? is it a separate PVDM or license? also if
 I want to purchase a VWIC3-2MFT-T1/E1, what is the PVDM3 type I have to
 get? (I dont have the right login credentials to use DSP calculator)

 best regards,

 Abebe



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Re: [cisco-voip] PVDM

2014-05-21 Thread James Buchanan
Exactly. However, you may want to price adding the 64-channel versus
upgrading the 16 to a 64 and adding a 32. It'll probably be close in price,
but just compare. An alternative would be to just upgrading the 16 to a
128, and that would leave you a free slot for more DSPs in the future.


On Wed, May 21, 2014 at 9:53 AM, Abebe Amare abu...@gmail.com wrote:

 Thanks James for the explanation.
 From your reply I understand that I have a 32 channel DSP on the
 PVDM3-16U32. If I purchase a PVDM3-64, on top of the existing one, I will
 have 96 channels. Is that correct?

 best regards,

 Abebe

 On Wed, May 21, 2014 at 10:22 AM, James Buchanan 
 james.buchan...@gmail.com wrote:

   Hello,

 They are taking the 16-channel DSP and upgrading it to 32-channels.

 The number of DSP channels you need depending on how many channels of the
 PRI you intend to use, plus conferencing and transcoding. This particular
 VWIC card can do 60 channels as an E1 and 48 channels as a T1. Do you
 intend to configure two PRIs? If so, you need one DSP channel per T1/E1
 channel as a minimum. I would recommend upgrading the 32 channels to a
 minimum of 96 channels so that you have enough resources for both T1/E1
 ports plus transcoding and conferencing.

 Now, the number of DSP channels also depends on what codec you intend to
 use. For example G.729 is a high-density codec, meaning that more DSP
 channels might be required for transcoding. G.729b does not use as many DSP
 channels.

 I hope this helps!

 James


  On Wed, May 21, 2014 at 9:14 AM, Abebe Amare abu...@gmail.com wrote:

  Hi everyone,

 The following is a snippet from the detail order for Cisco 2901 voice
 router:

 1. C2901-CME-SRST/K9 - 2901 Voice Bundle w/ PVDM3-16,FL-CME-SRST-25, UC
 License PAK
 2. PVDM3-16U32 - PVDM3 16-channel to 32-channel factory upgrade

 What does the PVDM3-16U32 mean? is it a separate PVDM or license? also
 if I want to purchase a VWIC3-2MFT-T1/E1, what is the PVDM3 type I have to
 get? (I dont have the right login credentials to use DSP calculator)

 best regards,

 Abebe



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Re: [cisco-voip] PVDM

2014-05-21 Thread Abebe Amare
Thanks James for your support.

best regards,

Abebe

On Wed, May 21, 2014 at 10:57 AM, James Buchanan
james.buchan...@gmail.comwrote:

 Exactly. However, you may want to price adding the 64-channel versus
 upgrading the 16 to a 64 and adding a 32. It'll probably be close in price,
 but just compare. An alternative would be to just upgrading the 16 to a
 128, and that would leave you a free slot for more DSPs in the future.


 On Wed, May 21, 2014 at 9:53 AM, Abebe Amare abu...@gmail.com wrote:

 Thanks James for the explanation.
 From your reply I understand that I have a 32 channel DSP on the
 PVDM3-16U32. If I purchase a PVDM3-64, on top of the existing one, I will
 have 96 channels. Is that correct?

 best regards,

 Abebe

 On Wed, May 21, 2014 at 10:22 AM, James Buchanan 
 james.buchan...@gmail.com wrote:

   Hello,

 They are taking the 16-channel DSP and upgrading it to 32-channels.

 The number of DSP channels you need depending on how many channels of
 the PRI you intend to use, plus conferencing and transcoding. This
 particular VWIC card can do 60 channels as an E1 and 48 channels as a T1.
 Do you intend to configure two PRIs? If so, you need one DSP channel per
 T1/E1 channel as a minimum. I would recommend upgrading the 32 channels to
 a minimum of 96 channels so that you have enough resources for both T1/E1
 ports plus transcoding and conferencing.

 Now, the number of DSP channels also depends on what codec you intend to
 use. For example G.729 is a high-density codec, meaning that more DSP
 channels might be required for transcoding. G.729b does not use as many DSP
 channels.

 I hope this helps!

 James


  On Wed, May 21, 2014 at 9:14 AM, Abebe Amare abu...@gmail.com wrote:

  Hi everyone,

 The following is a snippet from the detail order for Cisco 2901 voice
 router:

 1. C2901-CME-SRST/K9 - 2901 Voice Bundle w/ PVDM3-16,FL-CME-SRST-25,
 UC License PAK
 2. PVDM3-16U32 - PVDM3 16-channel to 32-channel factory upgrade

 What does the PVDM3-16U32 mean? is it a separate PVDM or license? also
 if I want to purchase a VWIC3-2MFT-T1/E1, what is the PVDM3 type I have to
 get? (I dont have the right login credentials to use DSP calculator)

 best regards,

 Abebe



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Re: [cisco-voip] PVDM

2014-05-21 Thread Jason Aarons (AM)
To add confusion, should you want to do 3-way+ video conferencing with 
9971/Cameras you need a minimum PVDM3-128 for that.  Google Homogeneous and 
Heterogeneous video conference.  The CME Admin guide has a pretty good section 
on Video, and it similarly applies to CUCM.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of James 
Buchanan
Sent: Wednesday, May 21, 2014 3:57 AM
To: Abebe Amare
Cc: cisco voip
Subject: Re: [cisco-voip] PVDM


Exactly. However, you may want to price adding the 64-channel versus upgrading 
the 16 to a 64 and adding a 32. It'll probably be close in price, but just 
compare. An alternative would be to just upgrading the 16 to a 128, and that 
would leave you a free slot for more DSPs in the future.

On Wed, May 21, 2014 at 9:53 AM, Abebe Amare 
abu...@gmail.commailto:abu...@gmail.com wrote:
Thanks James for the explanation.
From your reply I understand that I have a 32 channel DSP on the PVDM3-16U32. 
If I purchase a PVDM3-64, on top of the existing one, I will have 96 channels. 
Is that correct?

best regards,

Abebe
On Wed, May 21, 2014 at 10:22 AM, James Buchanan 
james.buchan...@gmail.commailto:james.buchan...@gmail.com wrote:
Hello,

They are taking the 16-channel DSP and upgrading it to 32-channels.
The number of DSP channels you need depending on how many channels of the PRI 
you intend to use, plus conferencing and transcoding. This particular VWIC card 
can do 60 channels as an E1 and 48 channels as a T1. Do you intend to configure 
two PRIs? If so, you need one DSP channel per T1/E1 channel as a minimum. I 
would recommend upgrading the 32 channels to a minimum of 96 channels so that 
you have enough resources for both T1/E1 ports plus transcoding and 
conferencing.
Now, the number of DSP channels also depends on what codec you intend to use. 
For example G.729 is a high-density codec, meaning that more DSP channels might 
be required for transcoding. G.729b does not use as many DSP channels.

I hope this helps!
James

On Wed, May 21, 2014 at 9:14 AM, Abebe Amare 
abu...@gmail.commailto:abu...@gmail.com wrote:
Hi everyone,

The following is a snippet from the detail order for Cisco 2901 voice router:

1. C2901-CME-SRST/K9 - 2901 Voice Bundle w/ PVDM3-16,FL-CME-SRST-25, UC License 
PAK
2. PVDM3-16U32 - PVDM3 16-channel to 32-channel factory upgrade

What does the PVDM3-16U32 mean? is it a separate PVDM or license? also if I 
want to purchase a VWIC3-2MFT-T1/E1, what is the PVDM3 type I have to get? (I 
dont have the right login credentials to use DSP calculator)

best regards,

Abebe



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Re: [cisco-voip] Anyone using the Cisco 300 Series switches? Unable to get Auto Voice VLAN to work

2014-05-21 Thread Michel L. M. B. Perez
The only that i found to make Voice VLAN work ate this device, is to map
the beginning of MAC address of some phones that will be attached at this
Switch. We are using at this customer 69XX series phones and CUCM 8.6.

This is the config:
!
voice vlan id 3
voice vlan state oui-enabled
voice vlan oui-table add 28940f CISCO___
voice vlan oui-table add 44d3ca CISCO___
voice vlan oui-table add 503de5 CISCO___
voice vlan oui-table add 649ef3 CISCO___
!
interface fastethernet1/2/1
 spanning-tree portfast
 switchport trunk native vlan XX (PC VLAN)
 lldp optional-tlv port-desc sys-name sys-desc sys-cap 802.3-mac-phy
802.3-lag 802.3-max-frame-size
 lldp med notifications topology-change enable
 lldp med enable network-policy poe-pse
 macro description ip_phone_desktop
 voice vlan enable
 voice vlan cos mode all
 no macro auto smartport
 !next command is internal.
 macro auto smartport dynamic_type unknown

--
Michel Perez
Skype: michelmbperez
michelmbpe...@gmail.com
http://br.linkedin.com/in/michelmbperez


2014-05-20 15:42 GMT-03:00 Jeffrey Girard jeffrey.gir...@girardinc.com:

 Coy –

   That would be very helpful.  I would appreciate the assistance
 if you could provide me that information.



   Thanks!



 *From:* coy.h...@coyhile.com [mailto:coy.h...@coyhile.com]
 *Sent:* Tuesday, May 20, 2014 2:41 PM
 *To:* Jeffrey Girard
 *Cc:* bmead...@vt.edu; Cisco VOIP (cisco-voip@puck.nether.net)

 *Subject:* Re: [cisco-voip] Anyone using the Cisco 300 Series switches?
 Unable to get Auto Voice VLAN to work



 I've used these at home and got them to work in the lab. I think I had to
 define LLDP profiles for the specific phones I was using as voice OUIs or
 some such.  Been a while. I can try to grab a config and check if that
 would be helpful.

 -c

 Sent from  my iPhone


 On May 20, 2014, at 13:45, Jeffrey Girard jeffrey.gir...@girardinc.com
 wrote:

 Yes, VLAN 30 is a regular VLAN.  You can make it a voice vlan unless its
 already created as a regular vlan




 



 *From:* bmead...@gmail.com [mailto:bmead...@gmail.com bmead...@gmail.com]
 *On Behalf Of *Brian Meade
 *Sent:* Tuesday, May 20, 2014 1:44 PM
 *To:* Jeffrey Girard
 *Cc:* Cisco VOIP (cisco-voip@puck.nether.net)
 *Subject:* Re: [cisco-voip] Anyone using the Cisco 300 Series switches?
 Unable to get Auto Voice VLAN to work



 Do you have VLAN 30 defined under VLAN Management or just under the Voice
 VLAN section?  Make sure it's added as a regular VLAN first.



 On Tue, May 20, 2014 at 1:14 PM, Jeffrey Girard 
 jeffrey.gir...@girardinc.com wrote:

 Im playing with a SG300-10MP in a lab for a potential client purchase.



 I am unable to get the Auto Voice VLAN function to work correctly.



 I have set the “user ports” as untagged for VLAN 20 (data vlan)



 Under VLAN Management - Voice VLAN - Properties, I have defined VLAN 30
 as the voice vlan and enabled the auto voice vlan with activation
 immediate.  CDP and LLDP are all configured (defaults).  Smartport features
 are all defaults.



 I have connected two IP Phones – a 7941 and and a 7940.  Both draw an IP
 address from the attached router (port 9 on the switch is configured as a
 trunk up to a router running DHCP) – but an IP address out of the data
 VLAN.  As they don’t get an Option 150 address, they don’t register.



 When I look at the Smartport Interface settings for ports 7 and 8, it
 indicates Smartport Application Method is disabled as the Smartport Type is
 Unknown.



 I also attached a regular laptop to Port 5 on the switch.  It drew a data
 vlan IP address and it too showed up as Smartport Type Unknown



 So, I ran the diagnostics on the two ports to which the IP phones were
 attached.  The macro is failing at the line



 “smartport switchport trunk allowed vlan add *$voice-vlan*”



 So, this makes sense to me.  The macro is not applying the voice vlan to
 the switchport, hence the phone is not getting the correct vlan and thus
 not getting the correct dhcp scope and tftp service IP address.



 So, the question is, why is the macro failing?



 I go back to the Voice Vlan properties page and confirm that I have 30 set
 for the voice vlan and that I have applied the change.  The page shows that
 the operational status of the voice vlan is 30.



 Anyone run into this or have any suggestions?




 

 Dr. Jeffrey T. Girard (Jeff), PhD

 Colonel, United States Army (Retired)

 Senior Network Engineer / VoIP Engineer - WireMeHappy.com

 reply to: jeffrey.gir...@wiremehappy.com

 (607)835-0406 (home office)

 (845)764-1661 (mobile)

 (607)835-0458 (fax)


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[cisco-voip] Heartbeat Failure SNRD

2014-05-21 Thread Daniel Pagan
Folks:

CUCM ES 8.6.2.24122-1 appears to be creating an issue where CallManager 
heartbeat fails to increment upon startup and the condition that must be met is 
very specific. On a problematic node, SDL traces show the following error 
exactly one hour after the start of the CCM service:

AppError  ||Local send blocked: SignalName: Start, DestPID: SNRD[1:100:61:1]

This error is followed by the SDL trace printing an error stating CallManager 
exceeded the permitted time for initialization and will restart the 
application. The CCM application restarts and additional SDL traces are printed 
showing the standard creation of critical processes - one hour later the same 
Local send blocked error is printed regarding the SNRD process.

I saw the DestPID: SNRD error, went to a completely different, non-problematic 
lab environment where 8.6.2.24122-1 is installed, created a single Remote 
Destination Profile, and then restarted the standalone node in order to force 
the creation of SNRD. CallManager heartbeats are now failing to increment in 
that environment and found another Local send blocked error regarding SNRD. 
Removing the single Remote Destination Profile from the standalone environment 
and rebooting the node resolves the problem. Re-inserting it again followed by 
a reboot recreates it, making SNRD the obvious culprit here.

I currently have a TAC case open where they're attempting to recreate the 
problem. It seems no public facing defects are created for this. Just wanted to 
give you folks a heads up.

Related to this, can someone tell me if this document, specifally the section 
describing MMManInit and process creation, is still accurate? If so, then what 
I fail to see in SDL traces is a InitDone signal from SNRD to MMManInit during 
the 60 minutes between CCM startup and initialization timeout.

- Daniel

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Re: [cisco-voip] Heartbeat Failure SNRD

2014-05-21 Thread Daniel Pagan
To be more specific, SDL traces show MMManInit sending a DeviceInitStart to 
DeviceManager, and then, immediately after, DeviceManager creating SNRD. All 
process creation and startup signals die at this point. This is observable and 
reproducible in two different environments running the same ES 8.6.2.24122-1.

- Daniel

From: Daniel Pagan
Sent: Wednesday, May 21, 2014 9:35 AM
To: cisco-voip@puck.nether.net
Subject: Heartbeat Failure  SNRD

Folks:

CUCM ES 8.6.2.24122-1 appears to be creating an issue where CallManager 
heartbeat fails to increment upon startup and the condition that must be met is 
very specific. On a problematic node, SDL traces show the following error 
exactly one hour after the start of the CCM service:

AppError  ||Local send blocked: SignalName: Start, DestPID: SNRD[1:100:61:1]

This error is followed by the SDL trace printing an error stating CallManager 
exceeded the permitted time for initialization and will restart the 
application. The CCM application restarts and additional SDL traces are printed 
showing the standard creation of critical processes - one hour later the same 
Local send blocked error is printed regarding the SNRD process.

I saw the DestPID: SNRD error, went to a completely different, non-problematic 
lab environment where 8.6.2.24122-1 is installed, created a single Remote 
Destination Profile, and then restarted the standalone node in order to force 
the creation of SNRD. CallManager heartbeats are now failing to increment in 
that environment and found another Local send blocked error regarding SNRD. 
Removing the single Remote Destination Profile from the standalone environment 
and rebooting the node resolves the problem. Re-inserting it again followed by 
a reboot recreates it, making SNRD the obvious culprit here.

I currently have a TAC case open where they're attempting to recreate the 
problem. It seems no public facing defects are created for this. Just wanted to 
give you folks a heads up.

Related to this, can someone tell me if this document, specifally the section 
describing MMManInit and process creation, is still accurate? If so, then what 
I fail to see in SDL traces is a InitDone signal from SNRD to MMManInit during 
the 60 minutes between CCM startup and initialization timeout.

- Daniel

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Re: [cisco-voip] PVDM

2014-05-21 Thread Brian Meade
One thing to be aware of is some distributors will give you two 16 cards
rather than one 32 when you buy the upgrade SKU.  Make sure to specifically
request a single PVDM so that you can easily add another PVDM to the spare
slot eventually when needed.


On Wed, May 21, 2014 at 3:57 AM, James Buchanan
james.buchan...@gmail.comwrote:

 Exactly. However, you may want to price adding the 64-channel versus
 upgrading the 16 to a 64 and adding a 32. It'll probably be close in price,
 but just compare. An alternative would be to just upgrading the 16 to a
 128, and that would leave you a free slot for more DSPs in the future.


 On Wed, May 21, 2014 at 9:53 AM, Abebe Amare abu...@gmail.com wrote:

 Thanks James for the explanation.
 From your reply I understand that I have a 32 channel DSP on the
 PVDM3-16U32. If I purchase a PVDM3-64, on top of the existing one, I will
 have 96 channels. Is that correct?

 best regards,

 Abebe

 On Wed, May 21, 2014 at 10:22 AM, James Buchanan 
 james.buchan...@gmail.com wrote:

   Hello,

 They are taking the 16-channel DSP and upgrading it to 32-channels.

 The number of DSP channels you need depending on how many channels of
 the PRI you intend to use, plus conferencing and transcoding. This
 particular VWIC card can do 60 channels as an E1 and 48 channels as a T1.
 Do you intend to configure two PRIs? If so, you need one DSP channel per
 T1/E1 channel as a minimum. I would recommend upgrading the 32 channels to
 a minimum of 96 channels so that you have enough resources for both T1/E1
 ports plus transcoding and conferencing.

 Now, the number of DSP channels also depends on what codec you intend to
 use. For example G.729 is a high-density codec, meaning that more DSP
 channels might be required for transcoding. G.729b does not use as many DSP
 channels.

 I hope this helps!

 James


  On Wed, May 21, 2014 at 9:14 AM, Abebe Amare abu...@gmail.com wrote:

  Hi everyone,

 The following is a snippet from the detail order for Cisco 2901 voice
 router:

 1. C2901-CME-SRST/K9 - 2901 Voice Bundle w/ PVDM3-16,FL-CME-SRST-25,
 UC License PAK
 2. PVDM3-16U32 - PVDM3 16-channel to 32-channel factory upgrade

 What does the PVDM3-16U32 mean? is it a separate PVDM or license? also
 if I want to purchase a VWIC3-2MFT-T1/E1, what is the PVDM3 type I have to
 get? (I dont have the right login credentials to use DSP calculator)

 best regards,

 Abebe



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[cisco-voip] International TEHO challenges

2014-05-21 Thread Erick Wellnitz
Did a google search but want to verify that there is no authoritative list
of countries where TEHO is prohibited.

I find international TEHO, especially to less developed countries to be a
minefield of regulations.
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Re: [cisco-voip] International TEHO challenges

2014-05-21 Thread Jason Aarons (AM)
You get into a mess of regulatory issues.

Often I find that a cost to call in-country might be cheaper had I dialed the 
number another method than TEHO.  Say for example International.

I once setup TEHO from Atlanta, GA to go out Charlotte, NC for area code 704 
calls.  Turns out customer was actually calling Shelby, NC which was a 
intra-lata rate which the telco then charged more for.  Had I just called it 
Long Distance it would have been far cheaper.

Then you have design issues with TEHO.  How many people are going to be calling 
to another city, and will that create utilization issues with incoming calls in 
that city?

I was a fan of TEHO in the 1980s but no longer.   Seems the international rates 
have gotten more competitive over the years , and internally we chat/im more 
and more than call via PSTN.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Erick 
Wellnitz
Sent: Wednesday, May 21, 2014 12:11 PM
To: cisco-voip
Subject: [cisco-voip] International TEHO challenges



Did a google search but want to verify that there is no authoritative list of 
countries where TEHO is prohibited.

I find international TEHO, especially to less developed countries to be a 
minefield of regulations.


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Re: [cisco-voip] Anyone using the Cisco 300 Series switches? Unable to get

2014-05-21 Thread Pawlowski, Adam
The auto smartport and VLAN assignment doesn't work unless you have the auto 
smartport enabled (which you don't below) and the switch receives a CDP packet 
from the uplink which tells it what's up.

I was not a fan of smart port for these, and they are not supported in CER 
either.

Adam

Message: 18
Date: Wed, 21 May 2014 10:04:52 -0300
From: Michel L. M. B. Perez michelmbpe...@gmail.com
To: Jeffrey Girard jeffrey.gir...@girardinc.com
Cc: Cisco VOIP \(cisco-voip@puck.nether.net\)
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Anyone using the Cisco 300 Series switches?
Unable to get Auto Voice VLAN to work
Message-ID:
CAGxpHypVMA6ZGRkDZTUwvu5RUM9xussBvwjAy6=vsvbajvp...@mail.gmail.com
Content-Type: text/plain; charset=utf-8

The only that i found to make Voice VLAN work ate this device, is to map the 
beginning of MAC address of some phones that will be attached at this Switch. 
We are using at this customer 69XX series phones and CUCM 8.6.

This is the config:
!
voice vlan id 3
voice vlan state oui-enabled
voice vlan oui-table add 28940f CISCO___ voice vlan oui-table 
add 44d3ca CISCO___ voice vlan oui-table add 503de5 
CISCO___ voice vlan oui-table add 649ef3 
CISCO___ !
interface fastethernet1/2/1
 spanning-tree portfast
 switchport trunk native vlan XX (PC VLAN)  lldp optional-tlv port-desc 
sys-name sys-desc sys-cap 802.3-mac-phy 802.3-lag 802.3-max-frame-size  lldp 
med notifications topology-change enable  lldp med enable network-policy 
poe-pse  macro description ip_phone_desktop  voice vlan enable  voice vlan cos 
mode all  no macro auto smartport  !next command is internal.
 macro auto smartport dynamic_type unknown

--
Michel Perez
Skype: michelmbperez
michelmbpe...@gmail.com
http://br.linkedin.com/in/michelmbperez



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Re: [cisco-voip] International TEHO challenges

2014-05-21 Thread Erick Wellnitz
No disagreement there.  It's definitely a pain.

Have to see how the politics play out on this one before doing too much
work.


On Wed, May 21, 2014 at 11:31 AM, Jason Aarons (AM) 
jason.aar...@dimensiondata.com wrote:

 You get into a mess of regulatory issues.



 Often I find that a cost to call in-country might be cheaper had I dialed
 the number another method than TEHO.  Say for example International.



 I once setup TEHO from Atlanta, GA to go out Charlotte, NC for area code
 704 calls.  Turns out customer was actually calling Shelby, NC which was a
 intra-lata rate which the telco then charged more for.  Had I just called
 it Long Distance it would have been far cheaper.



 Then you have design issues with TEHO.  How many people are going to be
 calling to another city, and will that create utilization issues with
 incoming calls in that city?



 I was a fan of TEHO in the 1980s but no longer.   Seems the international
 rates have gotten more competitive over the years , and internally we
 chat/im more and more than call via PSTN.



 *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
 Of *Erick Wellnitz
 *Sent:* Wednesday, May 21, 2014 12:11 PM
 *To:* cisco-voip
 *Subject:* [cisco-voip] International TEHO challenges







 Did a google search but want to verify that there is no authoritative list
 of countries where TEHO is prohibited.



 I find international TEHO, especially to less developed countries to be a
 minefield of regulations.



 itevomcid

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[cisco-voip] Phone directory search match

2014-05-21 Thread george.hendrix
Hey Guys,

  Where is the setting to allow wildcard matches for searching the directory on 
the phone?  We're LDAP integrated, and when I search for someone by DN, I have 
to enter the number starting with first digits of the user's number or it 
doesn't match.  For example, if I search for someone with the number 
702-852-0123 and I only enter 0123 in the phone, nothing matches.  But if I 
enter 702852, it and any other number that starts that way also matches.  I 
know this sounds crazy, but some users are asking about it.  Apparently, this 
previously worked on the old CUCM 8.5 cluster, and doesn't work on the new CUCM 
9.1 cluster.

Thanks,
Bill
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Re: [cisco-voip] Heartbeat Failure SNRD

2014-05-21 Thread Wes Sisk (wsisk)
Hi Daniel,

Great find!

For the document:
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/46806-cm-crashes-and-shutdowns.html

The initialization process and timers have changed *significantly* since 4.x. 
Some examples include:
CSCsj76788cp-system request to remove initialization timers
“... remove the initialization timers that are started during CUCM 
initialization.  These timer would previously cause a system restart under 
certain circumstance…”

Still, there is a global maximum timeout. Individual Daemons must report start 
and successful initiation by that time.

Historically behavior like you discuss was triggered by service parameters 
being missing or having incorrect values. This may be a problem with connection 
to the database ( CSCsc72748 ) or problem with the contents of the database. 
Other problems include another process grabbing one of the TCP or UDP ports 
required by the ccm process.

ccm had many issues retrieving initialization information from the database in 
early linux versions. refinements to informix and in memory database (IMDB) 
have helped significantly.

-Wes


On May 21, 2014, at 9:33 AM, Daniel Pagan 
dpa...@fidelus.commailto:dpa...@fidelus.com wrote:

Folks:

CUCM ES 8.6.2.24122-1 appears to be creating an issue where CallManager 
heartbeat fails to increment upon startup and the condition that must be met is 
very specific. On a problematic node, SDL traces show the following error 
exactly one hour after the start of the CCM service:

AppError  ||Local send blocked: SignalName: Start, DestPID: SNRD[1:100:61:1]

This error is followed by the SDL trace printing an error stating CallManager 
exceeded the permitted time for initialization and will restart the 
application. The CCM application restarts and additional SDL traces are printed 
showing the standard creation of critical processes – one hour later the same 
“Local send blocked” error is printed regarding the SNRD process.

I saw the DestPID: SNRD error, went to a completely different, non-problematic 
lab environment where 8.6.2.24122-1 is installed, created a single Remote 
Destination Profile, and then restarted the standalone node in order to force 
the creation of SNRD. CallManager heartbeats are now failing to increment in 
that environment and found another “Local send blocked” error regarding SNRD. 
Removing the single Remote Destination Profile from the standalone environment 
and rebooting the node resolves the problem. Re-inserting it again followed by 
a reboot recreates it, making SNRD the obvious culprit here.

I currently have a TAC case open where they’re attempting to recreate the 
problem. It seems no public facing defects are created for this. Just wanted to 
give you folks a heads up.

Related to this, can someone tell me if this document, specifally the section 
describing MMManInit and process creation, is still accurate? If so, then what 
I fail to see in SDL traces is a InitDone signal from SNRD to MMManInit during 
the 60 minutes between CCM startup and initialization timeout.

- Daniel

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[cisco-voip] Project Mgmt Software

2014-05-21 Thread Ryan Burtch
*All:*

I'm looking to know what Cloud PM software your company is using. We are
looking into several products and wanted to know what other Professional
Services organizations are using.



Sincerely,

Ryan Burtch
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Re: [cisco-voip] Project Mgmt Software

2014-05-21 Thread Anthony Holloway
I'm not a PM, but I've encountered ConnectWise on more than one occasion.
That's about all I can contribute to the topic. Good luck.

On Wednesday, May 21, 2014, Ryan Burtch rburt...@gmail.com wrote:

 *All:*

 I'm looking to know what Cloud PM software your company is using. We are
 looking into several products and wanted to know what other Professional
 Services organizations are using.



 Sincerely,

 Ryan Burtch

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Re: [cisco-voip] Project Mgmt Software

2014-05-21 Thread Ryan Burtch
...Besides ConnectWise. I hate ConnectWise lol. But thank you for the
input. Looking for something more robust.




Sincerely,

Ryan Burtch


On Wed, May 21, 2014 at 4:25 PM, Anthony Holloway 
avholloway+cisco-v...@gmail.com wrote:

 I'm not a PM, but I've encountered ConnectWise on more than one occasion.
 That's about all I can contribute to the topic. Good luck.


 On Wednesday, May 21, 2014, Ryan Burtch rburt...@gmail.com wrote:

 *All:*

 I'm looking to know what Cloud PM software your company is using. We are
 looking into several products and wanted to know what other Professional
 Services organizations are using.



 Sincerely,

 Ryan Burtch


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[cisco-voip] Cisco 7900 series phone Nessus scan

2014-05-21 Thread me
When performing a Nessus scan on a 7970 Cisco phone running  
SCCP70.9-3-1SR4-1S code (the latest I can find), it reports the  
following medium vulnerability:


RomPager HTTP Referer Header XSS

Description

The remote RomPager HTTP server is affected by a cross-site scripting  
vulnerability. The server does not properly sanitize the referer  
header value when generating a 404 error page.

Solution

Upgrade to RomPager 4.51 or later.
See Also

http://www.nessus.org/u?54798697

I also receive this same vulnerability when scanning a 7961 and a 9951  
phone. I've done some googling and don't find anything relevant to  
locking this down on a Cisco phone. Any suggestions?


Thanks,

Go0se

--

Help Hopegivers International

feed the orphans of Haiti and India

http://www.hopegivers.org

--



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Re: [cisco-voip] Cisco 7900 series phone Nessus scan

2014-05-21 Thread Brian Meade
You could just disable web access :)


On Wed, May 21, 2014 at 5:05 PM, m...@go0se.com wrote:

 When performing a Nessus scan on a 7970 Cisco phone running
 SCCP70.9-3-1SR4-1S code (the latest I can find), it reports the following
 medium vulnerability:

 RomPager HTTP Referer Header XSS

 Description

 The remote RomPager HTTP server is affected by a cross-site scripting
 vulnerability. The server does not properly sanitize the referer header
 value when generating a 404 error page.
 Solution

 Upgrade to RomPager 4.51 or later.
 See Also

 http://www.nessus.org/u?54798697

 I also receive this same vulnerability when scanning a 7961 and a 9951
 phone. I've done some googling and don't find anything relevant to locking
 this down on a Cisco phone. Any suggestions?

 Thanks,

 Go0se

 --

 Help Hopegivers International

 feed the orphans of Haiti and India

 http://www.hopegivers.org

 --



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Re: [cisco-voip] Project Mgmt Software

2014-05-21 Thread Tim Smith
Hey mate,

Main competition to ConnectWise seems to be AutoTask which looks quite a bit 
nicer than CW, and I think was designed as SaaS from ground up.
We’ve done a few demos of it (they can give you a demo account to check it out 
if you ask)
Similar to CW, probably not the best PM specific tool, but it is for the guys 
that want pretty much all business functions in one package.

I think there are also some companies providing hosted MS Project Server 
instances.

Cheers,

Tim

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan 
Burtch
Sent: Thursday, 22 May 2014 6:30 AM
To: Anthony Holloway
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Project Mgmt Software

...Besides ConnectWise. I hate ConnectWise lol. But thank you for the input. 
Looking for something more robust.




Sincerely,

Ryan Burtch

On Wed, May 21, 2014 at 4:25 PM, Anthony Holloway 
avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote:
I'm not a PM, but I've encountered ConnectWise on more than one occasion. 
That's about all I can contribute to the topic. Good luck.


On Wednesday, May 21, 2014, Ryan Burtch 
rburt...@gmail.commailto:rburt...@gmail.com wrote:
All:

I'm looking to know what Cloud PM software your company is using. We are 
looking into several products and wanted to know what other Professional 
Services organizations are using.



Sincerely,

Ryan Burtch

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Re: [cisco-voip] Cisco 7900 series phone Nessus scan

2014-05-21 Thread Jason Aarons (AM)
Were you able to successfully inject the Referer per the nessus.org database 
article using nmap?  The list of affected devices didn’t list any Cisco 
products, but test anyway.
http://antoniovazquezblanco.github.io/docs/advisories/Advisory_RomPagerXSS.pdf


I always worry about generic nessus scans.  You really have to know what your 
doing, and my experience is that the person doing a Nessus scan really isn’t a 
security guru and won’t fact check what Nessus reports.



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
m...@go0se.com
Sent: Wednesday, May 21, 2014 5:06 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Cisco 7900 series phone Nessus scan



When performing a Nessus scan on a 7970 Cisco phone running
SCCP70.9-3-1SR4-1S code (the latest I can find), it reports the
following medium vulnerability:

RomPager HTTP Referer Header XSS

Description

The remote RomPager HTTP server is affected by a cross-site scripting
vulnerability. The server does not properly sanitize the referer
header value when generating a 404 error page.
Solution

Upgrade to RomPager 4.51 or later.
See Also

http://www.nessus.org/u?54798697

I also receive this same vulnerability when scanning a 7961 and a 9951
phone. I've done some googling and don't find anything relevant to
locking this down on a Cisco phone. Any suggestions?

Thanks,

Go0se

--

Help Hopegivers International

feed the orphans of Haiti and India

http://www.hopegivers.org

--



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itevomcid
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