Re: [cisco-voip] what happened to the admin guides I remember? 11.5 is missing lots!

2017-08-24 Thread Lelio Fulgenzi

And of course, you have to look for things in multiple places on cco to ensure 
you're getting the latest info.

Documentation roadmap for v11 doesn't show 11.5su3 release notes. But they are 
there when you navigate via menus.

Fun!

Sent from my iPhone

On Aug 25, 2017, at 12:00 AM, Lelio Fulgenzi 
> wrote:


Turns out there's a new guide in v11

"System Configuration" which wasn't in other versions.

Almost 700 pages of configuration goodness!

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/sysConfig/CUCM_BK_SE5DAF88_00_cucm-system-configuration-guide-1151.pdf#page281

Sent from my iPhone

On Aug 24, 2017, at 11:28 PM, Anthony Holloway 
> wrote:

You mean like this?


*CUCM 10x Admin Guide is 9.88MB and 1,040 Pages*

*CUCM 11x Admin Guide is 3.08MB and 154 Pages*

On Thu, Aug 24, 2017 at 9:56 PM Charles Goldsmith 
> wrote:
I hate doing this, because it's tacky IMO, but shows a good way to find the 
guides: http://lmgtfy.com/?q=cisco+cucm+11.0+administration+guide

The first link gives you the list of all of the guides.

As to content, not sure, the guides are definitely smaller than they used to 
be, but as to the amount, I've not analyzed them..  I'm sure Anthony has, he's 
got an eye for detail.

On Thu, Aug 24, 2017 at 8:31 PM, Lelio Fulgenzi 
> wrote:

Yup. That's the one. I ended up going to the documentation map for v11 and 
looking through a number of different documents. Eventually found the admin 
guide I was used to seeing. But the first two or three I found were very 
watered down!

I'm sure I couldn't find it again without twenty minutes flying by. :(

Sent from my iPhone

On Aug 24, 2017, at 9:01 PM, Anthony Holloway 
> wrote:

You mean this thread I started?

http://cisco-voip.markmail.org/thread/do3kyb4lzsbqxqrs

On Thu, Aug 24, 2017 at 3:31 PM Lelio Fulgenzi 
> wrote:

I recall this thread going by, but I'm trying to get some information regarding 
LDAP sync configuration and supported versions and it's going nowhere. Fast.

The documentation I can find by following the breadcrumbs from CCO is seriously 
lacking.

What giveS?

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] what happened to the admin guides I remember? 11.5 is missing lots!

2017-08-24 Thread Lelio Fulgenzi

Turns out there's a new guide in v11

"System Configuration" which wasn't in other versions.

Almost 700 pages of configuration goodness!

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/sysConfig/CUCM_BK_SE5DAF88_00_cucm-system-configuration-guide-1151.pdf#page281

Sent from my iPhone

On Aug 24, 2017, at 11:28 PM, Anthony Holloway 
> wrote:

You mean like this?


*CUCM 10x Admin Guide is 9.88MB and 1,040 Pages*

*CUCM 11x Admin Guide is 3.08MB and 154 Pages*

On Thu, Aug 24, 2017 at 9:56 PM Charles Goldsmith 
> wrote:
I hate doing this, because it's tacky IMO, but shows a good way to find the 
guides: http://lmgtfy.com/?q=cisco+cucm+11.0+administration+guide

The first link gives you the list of all of the guides.

As to content, not sure, the guides are definitely smaller than they used to 
be, but as to the amount, I've not analyzed them..  I'm sure Anthony has, he's 
got an eye for detail.

On Thu, Aug 24, 2017 at 8:31 PM, Lelio Fulgenzi 
> wrote:

Yup. That's the one. I ended up going to the documentation map for v11 and 
looking through a number of different documents. Eventually found the admin 
guide I was used to seeing. But the first two or three I found were very 
watered down!

I'm sure I couldn't find it again without twenty minutes flying by. :(

Sent from my iPhone

On Aug 24, 2017, at 9:01 PM, Anthony Holloway 
> wrote:

You mean this thread I started?

http://cisco-voip.markmail.org/thread/do3kyb4lzsbqxqrs

On Thu, Aug 24, 2017 at 3:31 PM Lelio Fulgenzi 
> wrote:

I recall this thread going by, but I'm trying to get some information regarding 
LDAP sync configuration and supported versions and it's going nowhere. Fast.

The documentation I can find by following the breadcrumbs from CCO is seriously 
lacking.

What giveS?

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] what happened to the admin guides I remember? 11.5 is missing lots!

2017-08-24 Thread Lelio Fulgenzi

I hear ya. But I also like to find the documents using cco navigation to ensure 
I have the latest one.

Sent from my iPhone

On Aug 24, 2017, at 10:57 PM, Charles Goldsmith 
> wrote:

I hate doing this, because it's tacky IMO, but shows a good way to find the 
guides: http://lmgtfy.com/?q=cisco+cucm+11.0+administration+guide

The first link gives you the list of all of the guides.

As to content, not sure, the guides are definitely smaller than they used to 
be, but as to the amount, I've not analyzed them..  I'm sure Anthony has, he's 
got an eye for detail.

On Thu, Aug 24, 2017 at 8:31 PM, Lelio Fulgenzi 
> wrote:

Yup. That's the one. I ended up going to the documentation map for v11 and 
looking through a number of different documents. Eventually found the admin 
guide I was used to seeing. But the first two or three I found were very 
watered down!

I'm sure I couldn't find it again without twenty minutes flying by. :(

Sent from my iPhone

On Aug 24, 2017, at 9:01 PM, Anthony Holloway 
> wrote:

You mean this thread I started?

http://cisco-voip.markmail.org/thread/do3kyb4lzsbqxqrs

On Thu, Aug 24, 2017 at 3:31 PM Lelio Fulgenzi 
> wrote:

I recall this thread going by, but I'm trying to get some information regarding 
LDAP sync configuration and supported versions and it's going nowhere. Fast.

The documentation I can find by following the breadcrumbs from CCO is seriously 
lacking.

What giveS?

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] what happened to the admin guides I remember? 11.5 is missing lots!

2017-08-24 Thread Anthony Holloway
You mean like this?

*CUCM 10x Admin Guide is 9.88MB and 1,040 Pages*

*CUCM 11x Admin Guide is 3.08MB and 154 Pages*

On Thu, Aug 24, 2017 at 9:56 PM Charles Goldsmith 
wrote:

> I hate doing this, because it's tacky IMO, but shows a good way to find
> the guides: http://lmgtfy.com/?q=cisco+cucm+11.0+administration+guide
>
> The first link gives you the list of all of the guides.
>
> As to content, not sure, the guides are definitely smaller than they used
> to be, but as to the amount, I've not analyzed them..  I'm sure Anthony
> has, he's got an eye for detail.
>
> On Thu, Aug 24, 2017 at 8:31 PM, Lelio Fulgenzi  wrote:
>
>>
>> Yup. That's the one. I ended up going to the documentation map for v11
>> and looking through a number of different documents. Eventually found the
>> admin guide I was used to seeing. But the first two or three I found were
>> very watered down!
>>
>> I'm sure I couldn't find it again without twenty minutes flying by. :(
>>
>> Sent from my iPhone
>>
>> On Aug 24, 2017, at 9:01 PM, Anthony Holloway <
>> avholloway+cisco-v...@gmail.com> wrote:
>>
>> You mean this thread I started?
>>
>> http://cisco-voip.markmail.org/thread/do3kyb4lzsbqxqrs
>>
>> On Thu, Aug 24, 2017 at 3:31 PM Lelio Fulgenzi  wrote:
>>
>>>
>>> I recall this thread going by, but I'm trying to get some information
>>> regarding LDAP sync configuration and supported versions and it's going
>>> nowhere. Fast.
>>>
>>> The documentation I can find by following the breadcrumbs from CCO is
>>> seriously lacking.
>>>
>>> What giveS?
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst, Network Infrastructure
>>> Computing and Communications Services (CCS)
>>> University of Guelph
>>>
>>> 519-824-4120 Ext 56354 <(519)%20824-4120>
>>> le...@uoguelph.ca
>>> www.uoguelph.ca/ccs
>>> Room 037, Animal Science and Nutrition Building
>>> Guelph, Ontario, N1G 2W1
>>>
>>> ___
>>> cisco-voip mailing list
>>> cisco-voip@puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>
>> ___
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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Re: [cisco-voip] what happened to the admin guides I remember? 11.5 is missing lots!

2017-08-24 Thread Charles Goldsmith
I hate doing this, because it's tacky IMO, but shows a good way to find the
guides: http://lmgtfy.com/?q=cisco+cucm+11.0+administration+guide

The first link gives you the list of all of the guides.

As to content, not sure, the guides are definitely smaller than they used
to be, but as to the amount, I've not analyzed them..  I'm sure Anthony
has, he's got an eye for detail.

On Thu, Aug 24, 2017 at 8:31 PM, Lelio Fulgenzi  wrote:

>
> Yup. That's the one. I ended up going to the documentation map for v11 and
> looking through a number of different documents. Eventually found the admin
> guide I was used to seeing. But the first two or three I found were very
> watered down!
>
> I'm sure I couldn't find it again without twenty minutes flying by. :(
>
> Sent from my iPhone
>
> On Aug 24, 2017, at 9:01 PM, Anthony Holloway <
> avholloway+cisco-v...@gmail.com> wrote:
>
> You mean this thread I started?
>
> http://cisco-voip.markmail.org/thread/do3kyb4lzsbqxqrs
>
> On Thu, Aug 24, 2017 at 3:31 PM Lelio Fulgenzi  wrote:
>
>>
>> I recall this thread going by, but I'm trying to get some information
>> regarding LDAP sync configuration and supported versions and it's going
>> nowhere. Fast.
>>
>> The documentation I can find by following the breadcrumbs from CCO is
>> seriously lacking.
>>
>> What giveS?
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst, Network Infrastructure
>> Computing and Communications Services (CCS)
>> University of Guelph
>>
>> 519-824-4120 Ext 56354 <(519)%20824-4120>
>> le...@uoguelph.ca
>> www.uoguelph.ca/ccs
>> Room 037, Animal Science and Nutrition Building
>> Guelph, Ontario, N1G 2W1
>>
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
> ___
> cisco-voip mailing list
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>
>
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Re: [cisco-voip] what happened to the admin guides I remember? 11.5 is missing lots!

2017-08-24 Thread Lelio Fulgenzi

Yup. That's the one. I ended up going to the documentation map for v11 and 
looking through a number of different documents. Eventually found the admin 
guide I was used to seeing. But the first two or three I found were very 
watered down!

I'm sure I couldn't find it again without twenty minutes flying by. :(

Sent from my iPhone

On Aug 24, 2017, at 9:01 PM, Anthony Holloway 
> wrote:

You mean this thread I started?

http://cisco-voip.markmail.org/thread/do3kyb4lzsbqxqrs

On Thu, Aug 24, 2017 at 3:31 PM Lelio Fulgenzi 
> wrote:

I recall this thread going by, but I'm trying to get some information regarding 
LDAP sync configuration and supported versions and it's going nowhere. Fast.

The documentation I can find by following the breadcrumbs from CCO is seriously 
lacking.

What giveS?

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] what happened to the admin guides I remember? 11.5 is missing lots!

2017-08-24 Thread Anthony Holloway
You mean this thread I started?

http://cisco-voip.markmail.org/thread/do3kyb4lzsbqxqrs

On Thu, Aug 24, 2017 at 3:31 PM Lelio Fulgenzi  wrote:

>
> I recall this thread going by, but I'm trying to get some information
> regarding LDAP sync configuration and supported versions and it's going
> nowhere. Fast.
>
> The documentation I can find by following the breadcrumbs from CCO is
> seriously lacking.
>
> What giveS?
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst, Network Infrastructure
> Computing and Communications Services (CCS)
> University of Guelph
>
> 519-824-4120 Ext 56354 <(519)%20824-4120>
> le...@uoguelph.ca
> www.uoguelph.ca/ccs
> Room 037, Animal Science and Nutrition Building
> Guelph, Ontario, N1G 2W1
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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Re: [cisco-voip] 11.5.1su3 and 12.0 release notes

2017-08-24 Thread Charles Goldsmith
Very understandable, and it does appear to just be a copy/paste error, we
just need clarification so we can educate our customers properly.

Thanks very much for the help on it


On Thu, Aug 24, 2017 at 1:46 PM, Ryan Ratliff (rratliff)  wrote:

> Inquiries have been made, I’m waiting to see what happened.
>
> I suspect it’s simple human error because so many features were common to
> the two releases and they went out at almost the same time.
>
> -Ryan
>
> On Aug 24, 2017, at 2:02 PM, Charles Goldsmith 
> wrote:
>
> Thanks for the answer Ryan.  Any chance we can get the release notes
> corrected as to which features are in which release?  For example, the new
> User Interface updates are not in SU3, but show in the release notes.
>
> Thanks again!
>
> On Thu, Aug 24, 2017 at 12:53 PM, Ryan Ratliff (rratliff) <
> rratl...@cisco.com> wrote:
>
>> It is definitely the case that some of the 12.0 features were ported back
>> to 11.5su3.
>>
>> I’m not sure what’s up with APNS stuff in the 12.0 doc, I’m 99% sure it’s
>> there.
>>
>> -Ryan
>>
>> On Aug 23, 2017, at 6:02 PM, Lelio Fulgenzi  wrote:
>>
>>
>> I hope they clear this up soon. The worst part is, they (Cisco) mentioned
>> that SU3 isn't even the final version we should expect to be running come
>> September 2018.
>>
>> I cried a little inside when I read that in the forums.
>>
>>
>>
>> Sent from my iPhone
>>
>> On Aug 23, 2017, at 5:10 PM, Charles Goldsmith 
>> wrote:
>>
>> Several sections in the New and Changed Features mentions 12.0 features,
>> and I wasn't sure if this was a copy/paste issue, or if these features are
>> available in su3 as well.
>>
>> One came to mind: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cu
>> cm/rel_notes/11_5_1/SU3/cucm_b_release-notes-cucm-imp-1151s
>> u3/cucm_b_release-notes-cucm-imp-1151su3_chapter_00.html#
>> reference_6D6A4367D19A6A792BA1844DE6F9A9A5
>>
>> Also, of note, 12.0 doesn't have info about apple's new APNs changes that
>> SU3 has, I'm assuming that feature will come to an SU for 12.0 or was it
>> just not documented?
>>
>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel
>> _notes/12_0_1/cucm_b_release-notes-for-cucm-imp-1201/cucm_
>> b_release-notes-for-cucm-imp-1201_chapter_00.html
>>
>> Thanks
>>
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Re: [cisco-voip] Outbound Video Calls to Webex fail with 481

2017-08-24 Thread Jonathan Charles
This was connecting to both Webex and B2B ... I initially got into the ASA
and did a permit tcp any any to the VCSE and proved it was a firewall, then
saw the permit sip, and added 5061 and removed the any any and it worked...


Jonathan

On Thu, Aug 24, 2017 at 1:34 PM, Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:

> Wait, explain that to me.  So, your original call setup was over port
> 5060, where you received the 481, but then mid-call something tried to
> switch to port 5061?  Is that how escalation to encrypted SIP happens?
> Starts on 5060 as clear text, then switches over to 5061 for encryption?
> I'm obviously showing my ignorance with this, but willing to learn in spite
> of it.
>
> On Thu, Aug 24, 2017 at 1:19 PM Jonathan Charles 
> wrote:
>
>> Just an FYI, I did get this fixed... the firewall guy told me all rules
>> were implemented... and nothing was being blocked.
>>
>> Turned out he did a permit for sip on the ACL, which did not include
>> 5061...
>>
>> Added 5061 and it works.
>>
>>
>>
>> Thanks!
>>
>>
>> Jonathan
>>
>> On Sun, Aug 20, 2017 at 7:53 PM, Jonathan Charles 
>> wrote:
>>
>>> Ok, let me poke around a bit... I assume every problem is because of the
>>> firewall...
>>>
>>>
>>> Jonathan
>>>
>>> On Sun, Aug 20, 2017 at 7:36 PM, Ryan Huff  wrote:
>>>
 To expand on this; it really sounds like where your trouble happens is
 during a re-invite event. If that is the case, it could very well be DNS as
 mentioned OR less likely (but plausible), a TCP timeout mismatch on a
 firewall.

 The codec logs and CCM trace will tell the tale for sure though.

 Thanks,

 Ryan

 On Aug 20, 2017, at 6:36 PM, Ryan Huff  wrote:

 This might have to do with DNS. I would review all your
 internal/external SRV/A records for EXP/CUCM and your DNS zone in EXP.

 It sounds like the call is traversing expressway, but call manager may
 be having trouble finding the call leg via DNS, to connect the codec to.

 Pulling CCM traces and debug logs on the codec for a failed call will
 tell you for sure.

 Thanks,

 Ryan

 On Aug 20, 2017, at 6:30 PM, Jonathan Charles 
 wrote:

 Just a single VCSC and VCSE single CUCM 11.5... this is just a
 proof of concept...



 Jonathan

 On Sun, Aug 20, 2017 at 5:27 PM, Ryan Huff 
 wrote:

> Do you have EXP clusters or is this a single C/E pair?
>
> Sent from my iPhone
>
> > On Aug 20, 2017, at 6:26 PM, Jonathan Charles 
> wrote:
> >
> > We have an SX80 connected to CUCM 11.5 and VCSC 8.10  to a VCSE
> 8.10...
> >
> > Outbound calls route to Webex, you see them enter the meeting and
> then after 4 seconds, they drop, the VCS E shows
> >
> > 481 Call/Transaction Does Not Exist
> >
> > Does anyone have any ideas?
> >
> >
> >
> >
> > Jonathan
> >
> >
> > ___
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>

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>>>
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>>
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Re: [cisco-voip] Outbound Video Calls to Webex fail with 481

2017-08-24 Thread Brian Meade
That's not the normal way that TLS call setup works which tries to connect
at 5061 from the start and does the TLS handshake.  WebEx might do some
non-standard things though to try to force TLS.

On Thu, Aug 24, 2017 at 2:34 PM, Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:

> Wait, explain that to me.  So, your original call setup was over port
> 5060, where you received the 481, but then mid-call something tried to
> switch to port 5061?  Is that how escalation to encrypted SIP happens?
> Starts on 5060 as clear text, then switches over to 5061 for encryption?
> I'm obviously showing my ignorance with this, but willing to learn in spite
> of it.
>
> On Thu, Aug 24, 2017 at 1:19 PM Jonathan Charles 
> wrote:
>
>> Just an FYI, I did get this fixed... the firewall guy told me all rules
>> were implemented... and nothing was being blocked.
>>
>> Turned out he did a permit for sip on the ACL, which did not include
>> 5061...
>>
>> Added 5061 and it works.
>>
>>
>>
>> Thanks!
>>
>>
>> Jonathan
>>
>> On Sun, Aug 20, 2017 at 7:53 PM, Jonathan Charles 
>> wrote:
>>
>>> Ok, let me poke around a bit... I assume every problem is because of the
>>> firewall...
>>>
>>>
>>> Jonathan
>>>
>>> On Sun, Aug 20, 2017 at 7:36 PM, Ryan Huff  wrote:
>>>
 To expand on this; it really sounds like where your trouble happens is
 during a re-invite event. If that is the case, it could very well be DNS as
 mentioned OR less likely (but plausible), a TCP timeout mismatch on a
 firewall.

 The codec logs and CCM trace will tell the tale for sure though.

 Thanks,

 Ryan

 On Aug 20, 2017, at 6:36 PM, Ryan Huff  wrote:

 This might have to do with DNS. I would review all your
 internal/external SRV/A records for EXP/CUCM and your DNS zone in EXP.

 It sounds like the call is traversing expressway, but call manager may
 be having trouble finding the call leg via DNS, to connect the codec to.

 Pulling CCM traces and debug logs on the codec for a failed call will
 tell you for sure.

 Thanks,

 Ryan

 On Aug 20, 2017, at 6:30 PM, Jonathan Charles 
 wrote:

 Just a single VCSC and VCSE single CUCM 11.5... this is just a
 proof of concept...



 Jonathan

 On Sun, Aug 20, 2017 at 5:27 PM, Ryan Huff 
 wrote:

> Do you have EXP clusters or is this a single C/E pair?
>
> Sent from my iPhone
>
> > On Aug 20, 2017, at 6:26 PM, Jonathan Charles 
> wrote:
> >
> > We have an SX80 connected to CUCM 11.5 and VCSC 8.10  to a VCSE
> 8.10...
> >
> > Outbound calls route to Webex, you see them enter the meeting and
> then after 4 seconds, they drop, the VCS E shows
> >
> > 481 Call/Transaction Does Not Exist
> >
> > Does anyone have any ideas?
> >
> >
> >
> >
> > Jonathan
> >
> >
> > ___
> > cisco-voip mailing list
> > cisco-voip@puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>

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>>>
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>>
>
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[cisco-voip] what happened to the admin guides I remember? 11.5 is missing lots!

2017-08-24 Thread Lelio Fulgenzi

I recall this thread going by, but I'm trying to get some information regarding 
LDAP sync configuration and supported versions and it's going nowhere. Fast.

The documentation I can find by following the breadcrumbs from CCO is seriously 
lacking.

What giveS?

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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[cisco-voip] IPMA 7.1.5. Error during assistant configuration

2017-08-24 Thread ROZA, Ariel
Hi, Everyone!

I am troubleshooting a Customer´s IPMA Setup.
They have an old 7.1.5 cluster that has no Cisco support but I still have to 
help them.

They have multiple Managers and Assistants working, but only one has issues.
When the user tries to log in it receives the error "System Error. Please 
contact  administrator".

At first, I tried restarting the CTI Manager, IP Manager Assistant and Tomcat 
services, but the behavior remains.

I then looked at the different Managers and Assistants and found a couple of 
differences between the working ones and the failing one. It was using a 
different DN/partition scheme. I modified everything, but when I try to make 
the last change I receive an error that does not allow me to save the change. 
The change is the following.

I go to the failing assistant´s user profile and go to the "Assistant 
configuration" section.
Then, in the lower section, Manager Association to the Assistant Line, I select 
the assistant´s second line, the Manager name and the Manager´s line.

When I hit Save, a pop-up warning appears saying "Each Cisco Unified 
Communications Manager Assistant controlled line of associated managers has to 
be associated with and assistant line" and the change is not saved.
Has anyone seen something like this? I have a last resort option of creating a 
whole new user for the assistant, or replacing the existing one. But I would 
like to try an alternate solution before that extreme.

Can anyone help?

Regards,

Ariel.

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Re: [cisco-voip] Cisco IM & Presence 11 5.1 SU2 corrupt install with 2nd server

2017-08-24 Thread Ben Amick
Just curious, is your first server from the BE6/7000 Preconfigures? I remember 
having a few major issues in the past adding servers to a cluster from one of 
the preconfigured templates on 10.5 and 11.0, wondering if it might be that 
same issue.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Matthew Huff
Sent: Thursday, August 24, 2017 2:13 PM
To: cisco-voip list 
Subject: [cisco-voip] Cisco IM & Presence 11 5.1 SU2 corrupt install with 2nd 
server

I've tried repeatedly to install our second IM server, and it always fails with 
a corrupt file during post-install. I re-downloaded the ISO and recreated the 
bootable ISO, so I don't believe it's a ISO issue. Anyone see this?


Confidentiality Note: This message is intended for use only by the individual 
or entity to which it is addressed and may contain information that is 
privileged, confidential, and exempt from disclosure under applicable law. If 
the reader of this message is not the intended recipient or the employee or 
agent responsible for delivering the message to the intended recipient, you are 
hereby notified that any dissemination, distribution or copying of this 
communication is strictly prohibited. If you have received this communication 
in error, please contact the sender immediately and destroy the material in its 
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Re: [cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for IM No longer work

2017-08-24 Thread Matthew Loraditch
Just a comment for the Cisco folks since Ryan had been asking about related 
topics, but this was literally the bottom entry on a long list of new 
information. I feel like stuff that works but WILL break and need manual 
intervention should be the top of the release notes.

I’d also like if the upgrade just did it.
Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook | 
Twitter | 
LinkedIn 
| G+

From: Dave Goodwin [mailto:dave.good...@december.net]
Sent: Thursday, August 24, 2017 2:03 PM
To: Matthew Loraditch 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for 
IM No longer work

Ah - glad you found that guide which I couldn't for some reason. At first 
glance, that seems likely to be your fix. Agreed - that script seems like the 
kind of thing that should be published in the UTILS area of the IM 11.5 
downloads.

On Thu, Aug 24, 2017 at 1:52 PM, Matthew Loraditch 
> 
wrote:
Darn you and your eagle eyes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/database_setup/11_5_1/cup0_b_database-setup-guide-1151su3/cup0_b_database-setup-guide-1151su3_chapter_011.html

You  have to run a script! (Which you have to get from tac, because heaven 
forbid it could be publicly available)

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebook | 
Twitter | 
LinkedIn 
| G+

From: Dave Goodwin 
[mailto:dave.good...@december.net]
Sent: Thursday, August 24, 2017 1:49 PM
To: Matthew Loraditch 
>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for 
IM No longer work

The very last item in the SU3 release notes mentions some new datatype values 
for MSSQL. This is not something I'm well-versed in, but could this be related 
to the errors you are seeing? The document mentioned on Database Setup doesn't 
seem to be published in an SU3-specific format as suggested. In any case, 
consulting TAC on this problem is a great place to start.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1/SU3/cucm_b_release-notes-cucm-imp-1151su3/cucm_b_release-notes-cucm-imp-1151su3_chapter_00.html#concept_9B72D61BBD1E9D1DEEFE08C6A87C2EF8

On Thu, Aug 24, 2017 at 1:41 PM, Matthew Loraditch 
> 
wrote:
Patched our internal servers and got this one issue
Database schema mismatch
Errors like this the relevant service logs:
18:07:28.487 |f763fb70| error| SchemaTable.cpp:220 schema mismatch: database 
table tc_messages mismatches column msg
18:07:28.493 |f763fb70| error| SchemaColumn.cpp:189 column mismatch columns 
body_text:body_text type 1:4 primary key 0:0 length 4000:0
18:07:28.494 |f763fb70| error| SchemaTable.cpp:220 schema mismatch: database 
table tc_msgarchive mismatches column body_text
18:07:28.494 |f763fb70| error| SchemaColumn.cpp:189 column mismatch columns 
message_text:message_text type 1:4 primary key 0:0 length 4000:0
18:07:28.494 |f763fb70| error| SchemaTable.cpp:220 schema mismatch: database 
table tc_msgarchive mismatches column message_text

MS SQL Database. I’m opening a TAC case as I didn’t see anything in the release 
notes or readme and can’t find any current relevant bugs. Just figured I’d 
point it out for others.
Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebook | 
Twitter | 
LinkedIn 
| G+
, bu

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Re: [cisco-voip] 11.5.1su3 and 12.0 release notes

2017-08-24 Thread Ryan Ratliff (rratliff)
Inquiries have been made, I’m waiting to see what happened.

I suspect it’s simple human error because so many features were common to the 
two releases and they went out at almost the same time.

-Ryan

On Aug 24, 2017, at 2:02 PM, Charles Goldsmith 
> wrote:

Thanks for the answer Ryan.  Any chance we can get the release notes corrected 
as to which features are in which release?  For example, the new User Interface 
updates are not in SU3, but show in the release notes.

Thanks again!

On Thu, Aug 24, 2017 at 12:53 PM, Ryan Ratliff (rratliff) 
> wrote:
It is definitely the case that some of the 12.0 features were ported back to 
11.5su3.

I’m not sure what’s up with APNS stuff in the 12.0 doc, I’m 99% sure it’s there.

-Ryan

On Aug 23, 2017, at 6:02 PM, Lelio Fulgenzi 
> wrote:


I hope they clear this up soon. The worst part is, they (Cisco) mentioned that 
SU3 isn't even the final version we should expect to be running come September 
2018.

I cried a little inside when I read that in the forums.



Sent from my iPhone

On Aug 23, 2017, at 5:10 PM, Charles Goldsmith 
> wrote:

Several sections in the New and Changed Features mentions 12.0 features, and I 
wasn't sure if this was a copy/paste issue, or if these features are available 
in su3 as well.

One came to mind: 
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1/SU3/cucm_b_release-notes-cucm-imp-1151su3/cucm_b_release-notes-cucm-imp-1151su3_chapter_00.html#reference_6D6A4367D19A6A792BA1844DE6F9A9A5

Also, of note, 12.0 doesn't have info about apple's new APNs changes that SU3 
has, I'm assuming that feature will come to an SU for 12.0 or was it just not 
documented?

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/12_0_1/cucm_b_release-notes-for-cucm-imp-1201/cucm_b_release-notes-for-cucm-imp-1201_chapter_00.html

Thanks
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Re: [cisco-voip] Webex for TMS

2017-08-24 Thread Jonathan Charles
I use all kinds of various fruit... sometimes Elephant and Giraffe...


Jonathan

On Thu, Aug 24, 2017 at 1:37 PM, Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:

> I clicked on the URL you provided and it doesn't seem to work.
>
> J/K I just wanted to reply and say that I use "banana" all the time, when
> the name is unimportant.  I'm kind of known for it 'round these parts.
> Cool to see someone else doing it too!
>
> Oh, and good luck with your question.  I'll be curious to see what the
> replies come up with.
>
> On Thu, Aug 24, 2017 at 1:27 PM Jonathan Charles 
> wrote:
>
>> I am trying to configure TMS to connect to Webex (via the Exchange
>> plugin)...
>>
>> However, it does not appear to like our Webex information...
>>
>> The site URL is: https://banana.webex.com/banana
>>
>> Hostname: banana.webex.com
>> Site Name: banana
>>
>>
>> [image: Inline image 2]
>>
>> It claims the connection is ok, but when I try to add user account
>> credentials it claims it cannot connect to site...
>>
>> [image: Inline image 3]
>>
>> How is the sitename derived? Is this different than a standard Webex
>> (CMR-enabled) account?
>>
>>
>> I can schedule externally hosted meetings via Webex using my CMR, but I
>> cannot schedule a meeting via Outlook using an externally hosted Webex CMR
>>
>> Any ideas would be appreciated
>>
>>
>>
>> Jonathan
>>
>>
>>
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>>
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Re: [cisco-voip] Webex for TMS

2017-08-24 Thread Anthony Holloway
I clicked on the URL you provided and it doesn't seem to work.

J/K I just wanted to reply and say that I use "banana" all the time, when
the name is unimportant.  I'm kind of known for it 'round these parts.
Cool to see someone else doing it too!

Oh, and good luck with your question.  I'll be curious to see what the
replies come up with.

On Thu, Aug 24, 2017 at 1:27 PM Jonathan Charles  wrote:

> I am trying to configure TMS to connect to Webex (via the Exchange
> plugin)...
>
> However, it does not appear to like our Webex information...
>
> The site URL is: https://banana.webex.com/banana
>
> Hostname: banana.webex.com
> Site Name: banana
>
>
> [image: Inline image 2]
>
> It claims the connection is ok, but when I try to add user account
> credentials it claims it cannot connect to site...
>
> [image: Inline image 3]
>
> How is the sitename derived? Is this different than a standard Webex
> (CMR-enabled) account?
>
>
> I can schedule externally hosted meetings via Webex using my CMR, but I
> cannot schedule a meeting via Outlook using an externally hosted Webex CMR
>
> Any ideas would be appreciated
>
>
>
> Jonathan
>
>
>
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Re: [cisco-voip] Outbound Video Calls to Webex fail with 481

2017-08-24 Thread Anthony Holloway
Wait, explain that to me.  So, your original call setup was over port 5060,
where you received the 481, but then mid-call something tried to switch to
port 5061?  Is that how escalation to encrypted SIP happens?  Starts on
5060 as clear text, then switches over to 5061 for encryption?  I'm
obviously showing my ignorance with this, but willing to learn in spite of
it.

On Thu, Aug 24, 2017 at 1:19 PM Jonathan Charles  wrote:

> Just an FYI, I did get this fixed... the firewall guy told me all rules
> were implemented... and nothing was being blocked.
>
> Turned out he did a permit for sip on the ACL, which did not include
> 5061...
>
> Added 5061 and it works.
>
>
>
> Thanks!
>
>
> Jonathan
>
> On Sun, Aug 20, 2017 at 7:53 PM, Jonathan Charles 
> wrote:
>
>> Ok, let me poke around a bit... I assume every problem is because of the
>> firewall...
>>
>>
>> Jonathan
>>
>> On Sun, Aug 20, 2017 at 7:36 PM, Ryan Huff  wrote:
>>
>>> To expand on this; it really sounds like where your trouble happens is
>>> during a re-invite event. If that is the case, it could very well be DNS as
>>> mentioned OR less likely (but plausible), a TCP timeout mismatch on a
>>> firewall.
>>>
>>> The codec logs and CCM trace will tell the tale for sure though.
>>>
>>> Thanks,
>>>
>>> Ryan
>>>
>>> On Aug 20, 2017, at 6:36 PM, Ryan Huff  wrote:
>>>
>>> This might have to do with DNS. I would review all your
>>> internal/external SRV/A records for EXP/CUCM and your DNS zone in EXP.
>>>
>>> It sounds like the call is traversing expressway, but call manager may
>>> be having trouble finding the call leg via DNS, to connect the codec to.
>>>
>>> Pulling CCM traces and debug logs on the codec for a failed call will
>>> tell you for sure.
>>>
>>> Thanks,
>>>
>>> Ryan
>>>
>>> On Aug 20, 2017, at 6:30 PM, Jonathan Charles  wrote:
>>>
>>> Just a single VCSC and VCSE single CUCM 11.5... this is just a proof
>>> of concept...
>>>
>>>
>>>
>>> Jonathan
>>>
>>> On Sun, Aug 20, 2017 at 5:27 PM, Ryan Huff  wrote:
>>>
 Do you have EXP clusters or is this a single C/E pair?

 Sent from my iPhone

 > On Aug 20, 2017, at 6:26 PM, Jonathan Charles 
 wrote:
 >
 > We have an SX80 connected to CUCM 11.5 and VCSC 8.10  to a VCSE
 8.10...
 >
 > Outbound calls route to Webex, you see them enter the meeting and
 then after 4 seconds, they drop, the VCS E shows
 >
 > 481 Call/Transaction Does Not Exist
 >
 > Does anyone have any ideas?
 >
 >
 >
 >
 > Jonathan
 >
 >
 > ___
 > cisco-voip mailing list
 > cisco-voip@puck.nether.net
 > https://puck.nether.net/mailman/listinfo/cisco-voip

>>>
>>> ___
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>>>
>>>
>>
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[cisco-voip] Webex for TMS

2017-08-24 Thread Jonathan Charles
I am trying to configure TMS to connect to Webex (via the Exchange
plugin)...

However, it does not appear to like our Webex information...

The site URL is: https://banana.webex.com/banana

Hostname: banana.webex.com
Site Name: banana


[image: Inline image 2]

It claims the connection is ok, but when I try to add user account
credentials it claims it cannot connect to site...

[image: Inline image 3]

How is the sitename derived? Is this different than a standard Webex
(CMR-enabled) account?


I can schedule externally hosted meetings via Webex using my CMR, but I
cannot schedule a meeting via Outlook using an externally hosted Webex CMR

Any ideas would be appreciated



Jonathan
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Re: [cisco-voip] Outbound Video Calls to Webex fail with 481

2017-08-24 Thread Jonathan Charles
Just an FYI, I did get this fixed... the firewall guy told me all rules
were implemented... and nothing was being blocked.

Turned out he did a permit for sip on the ACL, which did not include 5061...

Added 5061 and it works.



Thanks!


Jonathan

On Sun, Aug 20, 2017 at 7:53 PM, Jonathan Charles  wrote:

> Ok, let me poke around a bit... I assume every problem is because of the
> firewall...
>
>
> Jonathan
>
> On Sun, Aug 20, 2017 at 7:36 PM, Ryan Huff  wrote:
>
>> To expand on this; it really sounds like where your trouble happens is
>> during a re-invite event. If that is the case, it could very well be DNS as
>> mentioned OR less likely (but plausible), a TCP timeout mismatch on a
>> firewall.
>>
>> The codec logs and CCM trace will tell the tale for sure though.
>>
>> Thanks,
>>
>> Ryan
>>
>> On Aug 20, 2017, at 6:36 PM, Ryan Huff  wrote:
>>
>> This might have to do with DNS. I would review all your internal/external
>> SRV/A records for EXP/CUCM and your DNS zone in EXP.
>>
>> It sounds like the call is traversing expressway, but call manager may be
>> having trouble finding the call leg via DNS, to connect the codec to.
>>
>> Pulling CCM traces and debug logs on the codec for a failed call will
>> tell you for sure.
>>
>> Thanks,
>>
>> Ryan
>>
>> On Aug 20, 2017, at 6:30 PM, Jonathan Charles  wrote:
>>
>> Just a single VCSC and VCSE single CUCM 11.5... this is just a proof
>> of concept...
>>
>>
>>
>> Jonathan
>>
>> On Sun, Aug 20, 2017 at 5:27 PM, Ryan Huff  wrote:
>>
>>> Do you have EXP clusters or is this a single C/E pair?
>>>
>>> Sent from my iPhone
>>>
>>> > On Aug 20, 2017, at 6:26 PM, Jonathan Charles 
>>> wrote:
>>> >
>>> > We have an SX80 connected to CUCM 11.5 and VCSC 8.10  to a VCSE 8.10...
>>> >
>>> > Outbound calls route to Webex, you see them enter the meeting and then
>>> after 4 seconds, they drop, the VCS E shows
>>> >
>>> > 481 Call/Transaction Does Not Exist
>>> >
>>> > Does anyone have any ideas?
>>> >
>>> >
>>> >
>>> >
>>> > Jonathan
>>> >
>>> >
>>> > ___
>>> > cisco-voip mailing list
>>> > cisco-voip@puck.nether.net
>>> > https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>
>> ___
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>>
>>
>
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[cisco-voip] Cisco IM & Presence 11 5.1 SU2 corrupt install with 2nd server

2017-08-24 Thread Matthew Huff
I've tried repeatedly to install our second IM server, and it always fails with 
a corrupt file during post-install. I re-downloaded the ISO and recreated the 
bootable ISO, so I don't believe it's a ISO issue. Anyone see this?
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Re: [cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for IM No longer work

2017-08-24 Thread Dave Goodwin
Ah - glad you found that guide which I couldn't for some reason. At first
glance, that seems likely to be your fix. Agreed - that script seems like
the kind of thing that should be published in the UTILS area of the IM
11.5 downloads.

On Thu, Aug 24, 2017 at 1:52 PM, Matthew Loraditch <
mloradi...@heliontechnologies.com> wrote:

> Darn you and your eagle eyes
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_
> presence/database_setup/11_5_1/cup0_b_database-setup-guide-
> 1151su3/cup0_b_database-setup-guide-1151su3_chapter_011.html
>
>
>
> You  have to run a script! (Which you have to get from tac, because heaven
> forbid it could be publicly available)
>
>
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
> Network Engineer
> Direct Voice: 443.541.1518 <(443)%20541-1518>
>
> Facebook  | Twitter
>  | LinkedIn
>  |
> G+ 
>
>
>
> *From:* Dave Goodwin [mailto:dave.good...@december.net]
> *Sent:* Thursday, August 24, 2017 1:49 PM
> *To:* Matthew Loraditch 
> *Cc:* cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Upgrade from 11.5SU2 to SU3 External
> Databases for IM No longer work
>
>
>
> The very last item in the SU3 release notes mentions some new datatype
> values for MSSQL. This is not something I'm well-versed in, but could this
> be related to the errors you are seeing? The document mentioned on Database
> Setup doesn't seem to be published in an SU3-specific format as suggested.
> In any case, consulting TAC on this problem is a great place to start.
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/
> rel_notes/11_5_1/SU3/cucm_b_release-notes-cucm-imp-
> 1151su3/cucm_b_release-notes-cucm-imp-1151su3_chapter_00.html#concept_
> 9B72D61BBD1E9D1DEEFE08C6A87C2EF8
>
>
>
> On Thu, Aug 24, 2017 at 1:41 PM, Matthew Loraditch  heliontechnologies.com> wrote:
>
> Patched our internal servers and got this one issue
>
> Database schema mismatch
>
> Errors like this the relevant service logs:
>
> 18:07:28.487 |f763fb70| error| SchemaTable.cpp:220 schema mismatch:
> database table tc_messages mismatches column msg
>
> 18:07:28.493 |f763fb70| error| SchemaColumn.cpp:189 column mismatch
> columns body_text:body_text type 1:4 primary key 0:0 length 4000:0
>
> 18:07:28.494 |f763fb70| error| SchemaTable.cpp:220 schema mismatch:
> database table tc_msgarchive mismatches column body_text
>
> 18:07:28.494 |f763fb70| error| SchemaColumn.cpp:189 column mismatch
> columns message_text:message_text type 1:4 primary key 0:0 length 4000:0
>
> 18:07:28.494 |f763fb70| error| SchemaTable.cpp:220 schema mismatch:
> database table tc_msgarchive mismatches column message_text
>
>
>
> MS SQL Database. I’m opening a TAC case as I didn’t see anything in the
> release notes or readme and can’t find any current relevant bugs. Just
> figured I’d point it out for others.
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
> Network Engineer
> Direct Voice: 443.541.1518 <(443)%20541-1518>
>
> Facebook  | Twitter
>  | LinkedIn
>  |
> G+ 
>
> , bu
>
>
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>
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Re: [cisco-voip] 11.5.1su3 and 12.0 release notes

2017-08-24 Thread Charles Goldsmith
Thanks for the answer Ryan.  Any chance we can get the release notes
corrected as to which features are in which release?  For example, the new
User Interface updates are not in SU3, but show in the release notes.

Thanks again!

On Thu, Aug 24, 2017 at 12:53 PM, Ryan Ratliff (rratliff) <
rratl...@cisco.com> wrote:

> It is definitely the case that some of the 12.0 features were ported back
> to 11.5su3.
>
> I’m not sure what’s up with APNS stuff in the 12.0 doc, I’m 99% sure it’s
> there.
>
> -Ryan
>
> On Aug 23, 2017, at 6:02 PM, Lelio Fulgenzi  wrote:
>
>
> I hope they clear this up soon. The worst part is, they (Cisco) mentioned
> that SU3 isn't even the final version we should expect to be running come
> September 2018.
>
> I cried a little inside when I read that in the forums.
>
>
>
> Sent from my iPhone
>
> On Aug 23, 2017, at 5:10 PM, Charles Goldsmith 
> wrote:
>
> Several sections in the New and Changed Features mentions 12.0 features,
> and I wasn't sure if this was a copy/paste issue, or if these features are
> available in su3 as well.
>
> One came to mind: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/
> cucm/rel_notes/11_5_1/SU3/cucm_b_release-notes-cucm-imp-
> 1151su3/cucm_b_release-notes-cucm-imp-1151su3_chapter_00.html#reference_
> 6D6A4367D19A6A792BA1844DE6F9A9A5
>
> Also, of note, 12.0 doesn't have info about apple's new APNs changes that
> SU3 has, I'm assuming that feature will come to an SU for 12.0 or was it
> just not documented?
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/
> rel_notes/12_0_1/cucm_b_release-notes-for-cucm-imp-
> 1201/cucm_b_release-notes-for-cucm-imp-1201_chapter_00.html
>
> Thanks
>
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Re: [cisco-voip] 11.5.1su3 and 12.0 release notes

2017-08-24 Thread Ryan Ratliff (rratliff)
It is definitely the case that some of the 12.0 features were ported back to 
11.5su3.

I’m not sure what’s up with APNS stuff in the 12.0 doc, I’m 99% sure it’s there.

-Ryan

On Aug 23, 2017, at 6:02 PM, Lelio Fulgenzi 
> wrote:


I hope they clear this up soon. The worst part is, they (Cisco) mentioned that 
SU3 isn't even the final version we should expect to be running come September 
2018.

I cried a little inside when I read that in the forums.



Sent from my iPhone

On Aug 23, 2017, at 5:10 PM, Charles Goldsmith 
> wrote:

Several sections in the New and Changed Features mentions 12.0 features, and I 
wasn't sure if this was a copy/paste issue, or if these features are available 
in su3 as well.

One came to mind: 
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1/SU3/cucm_b_release-notes-cucm-imp-1151su3/cucm_b_release-notes-cucm-imp-1151su3_chapter_00.html#reference_6D6A4367D19A6A792BA1844DE6F9A9A5

Also, of note, 12.0 doesn't have info about apple's new APNs changes that SU3 
has, I'm assuming that feature will come to an SU for 12.0 or was it just not 
documented?

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/12_0_1/cucm_b_release-notes-for-cucm-imp-1201/cucm_b_release-notes-for-cucm-imp-1201_chapter_00.html

Thanks
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Re: [cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for IM No longer work

2017-08-24 Thread Matthew Loraditch
Darn you and your eagle eyes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/database_setup/11_5_1/cup0_b_database-setup-guide-1151su3/cup0_b_database-setup-guide-1151su3_chapter_011.html

You  have to run a script! (Which you have to get from tac, because heaven 
forbid it could be publicly available)

Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook | 
Twitter | 
LinkedIn 
| G+

From: Dave Goodwin [mailto:dave.good...@december.net]
Sent: Thursday, August 24, 2017 1:49 PM
To: Matthew Loraditch 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for 
IM No longer work

The very last item in the SU3 release notes mentions some new datatype values 
for MSSQL. This is not something I'm well-versed in, but could this be related 
to the errors you are seeing? The document mentioned on Database Setup doesn't 
seem to be published in an SU3-specific format as suggested. In any case, 
consulting TAC on this problem is a great place to start.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1/SU3/cucm_b_release-notes-cucm-imp-1151su3/cucm_b_release-notes-cucm-imp-1151su3_chapter_00.html#concept_9B72D61BBD1E9D1DEEFE08C6A87C2EF8

On Thu, Aug 24, 2017 at 1:41 PM, Matthew Loraditch 
> 
wrote:
Patched our internal servers and got this one issue
Database schema mismatch
Errors like this the relevant service logs:
18:07:28.487 |f763fb70| error| SchemaTable.cpp:220 schema mismatch: database 
table tc_messages mismatches column msg
18:07:28.493 |f763fb70| error| SchemaColumn.cpp:189 column mismatch columns 
body_text:body_text type 1:4 primary key 0:0 length 4000:0
18:07:28.494 |f763fb70| error| SchemaTable.cpp:220 schema mismatch: database 
table tc_msgarchive mismatches column body_text
18:07:28.494 |f763fb70| error| SchemaColumn.cpp:189 column mismatch columns 
message_text:message_text type 1:4 primary key 0:0 length 4000:0
18:07:28.494 |f763fb70| error| SchemaTable.cpp:220 schema mismatch: database 
table tc_msgarchive mismatches column message_text

MS SQL Database. I’m opening a TAC case as I didn’t see anything in the release 
notes or readme and can’t find any current relevant bugs. Just figured I’d 
point it out for others.
Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebook | 
Twitter | 
LinkedIn 
| G+
, bu

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Re: [cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for IM No longer work

2017-08-24 Thread Dave Goodwin
The very last item in the SU3 release notes mentions some new datatype
values for MSSQL. This is not something I'm well-versed in, but could this
be related to the errors you are seeing? The document mentioned on Database
Setup doesn't seem to be published in an SU3-specific format as suggested.
In any case, consulting TAC on this problem is a great place to start.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1/SU3/cucm_b_release-notes-cucm-imp-1151su3/cucm_b_release-notes-cucm-imp-1151su3_chapter_00.html#concept_9B72D61BBD1E9D1DEEFE08C6A87C2EF8

On Thu, Aug 24, 2017 at 1:41 PM, Matthew Loraditch <
mloradi...@heliontechnologies.com> wrote:

> Patched our internal servers and got this one issue
>
> Database schema mismatch
>
> Errors like this the relevant service logs:
>
> 18:07:28.487 |f763fb70| error| SchemaTable.cpp:220 schema mismatch:
> database table tc_messages mismatches column msg
>
> 18:07:28.493 |f763fb70| error| SchemaColumn.cpp:189 column mismatch
> columns body_text:body_text type 1:4 primary key 0:0 length 4000:0
>
> 18:07:28.494 |f763fb70| error| SchemaTable.cpp:220 schema mismatch:
> database table tc_msgarchive mismatches column body_text
>
> 18:07:28.494 |f763fb70| error| SchemaColumn.cpp:189 column mismatch
> columns message_text:message_text type 1:4 primary key 0:0 length 4000:0
>
> 18:07:28.494 |f763fb70| error| SchemaTable.cpp:220 schema mismatch:
> database table tc_msgarchive mismatches column message_text
>
>
>
> MS SQL Database. I’m opening a TAC case as I didn’t see anything in the
> release notes or readme and can’t find any current relevant bugs. Just
> figured I’d point it out for others.
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
> Network Engineer
> Direct Voice: 443.541.1518 <(443)%20541-1518>
>
> Facebook  | Twitter
>  | LinkedIn
>  |
> G+ 
>
> , bu
>
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>
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[cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for IM No longer work

2017-08-24 Thread Matthew Loraditch
Patched our internal servers and got this one issue
Database schema mismatch
Errors like this the relevant service logs:
18:07:28.487 |f763fb70| error| SchemaTable.cpp:220 schema mismatch: database 
table tc_messages mismatches column msg
18:07:28.493 |f763fb70| error| SchemaColumn.cpp:189 column mismatch columns 
body_text:body_text type 1:4 primary key 0:0 length 4000:0
18:07:28.494 |f763fb70| error| SchemaTable.cpp:220 schema mismatch: database 
table tc_msgarchive mismatches column body_text
18:07:28.494 |f763fb70| error| SchemaColumn.cpp:189 column mismatch columns 
message_text:message_text type 1:4 primary key 0:0 length 4000:0
18:07:28.494 |f763fb70| error| SchemaTable.cpp:220 schema mismatch: database 
table tc_msgarchive mismatches column message_text

MS SQL Database. I'm opening a TAC case as I didn't see anything in the release 
notes or readme and can't find any current relevant bugs. Just figured I'd 
point it out for others.
Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

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Twitter | 
LinkedIn 
| G+
, bu
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[cisco-voip] NEC DECT I766 phone (SIP)?

2017-08-24 Thread Jason Aarons (Americas)
   Anyone used the NEC DECT I766 phone with CallManager (3rd party SIP 
endpoint) as Line side device? Any gotchas?

https://www.nec-enterprise.com/products/DECT-handset-I766-63

http://www.necux5000.com/dealer_area/documents/mobility_solutions/nec_sip_dect/admin_guide/nec_sip_dect_solutions_admin_guide_1.pdf



-jason

This email and all contents are subject to the following disclaimer:

"http://www.dimensiondata.com/emaildisclaimer;
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Re: [cisco-voip] UCM Upgrade Poll

2017-08-24 Thread Anthony Holloway
Why not just come along with me on my next upgrade.  You can feel the
pain...err excitement, of planning and executing an upgrade in the real
world.  ;)

On Thu, Aug 24, 2017 at 9:52 AM Ryan Ratliff (rratliff) 
wrote:

> Thanks everyone for the feedback.
>
> We are looking at ways to make upgrades easier and stories like these are
> very helpful.
>
> -Ryan
>
> On Aug 24, 2017, at 10:17 AM, Scott Voll  wrote:
>
> 1. I'm guessing we are 10% True bugs and 90% environment, but I will agree
> with other comments about DNS and NTP being a dumb reason to fail
>
> 2. as for time, over the years we used to spend over 6 months on
> upgrades.. we are down to about 2 months.  in our enviroment we have to
> document all the changes before so it can be communicated to the end user.
> Researching for the answers has moved from Anthony's 100 documents to just
> opening a TAC case.  It has become way to time consuming to find all the
> right doc's to get the correct answer.
>
> YMMV
>
> Scott
>
>
> On Wed, Aug 23, 2017 at 1:46 PM, Anthony Holloway <
> avholloway+cisco-v...@gmail.com> wrote:
>
>> Wow, it's kind of cool that you're even asking.  Thanks for that.
>>
>> Already I can see this is going to be a wide gap in responses. Partner vs
>> end user, this customer vs that customer, this version vs that version,
>> this scenario vs that one, and on, and on, and on.
>>
>> 1) I feel like it's always a bug (100%), in that, developers should code
>> solutions that can work around most issues.  E.g., I had an upgrade fail on
>> a CUCM because the ntp was 0.us.pool.ntp.org, despite CUCM happily
>> syncing to it in the current version.  OR Common partition not having
>> enough space, when devs could just purge old logs to make room, or simply
>> make better logs to begin with (I do admit, moving to compress logs
>> [TAR/GZ] was sweet)
>>
>> 2) This is a painful one for me, but I put in a lot of time preparing for
>> an upgrade.  A large portion of the time is, in my opinion, wasted finding
>> the right documentation and then trying to interpret it.  Here's a fun one:
>> there's over 100 documents an Engineer needs to reference in preparation
>> for what I would consider a low-medium level environment.  I've posted this
>> before, but I'll post it again, I have a matrix of documents I need to
>> reference during the planning and execution phase of an upgrade:
>>
>>
>>
>>
>> On Wed, Aug 23, 2017 at 8:38 AM Ryan Ratliff (rratliff) <
>> rratl...@cisco.com> wrote:
>>
>>> Quick 2 question poll, feel free to unicast or share your response with
>>> the group.
>>>
>>> 1. When you or your customers have a UCM or IMP upgrade fail, what
>>> percentage of failures are due to a bug vs something in the environment
>>> (user error, db updates, etc)?
>>> % bug:
>>> % not a bug:
>>> Yes it’s a very subjective question but that’s ok, use your judgement.
>>>
>>> 2. When an upgrade goes smoothly with no issues, how much time do you
>>> put into the planning and preparation for the upgrade (not the execution)?
>>>
>>> Thanks,
>>>
>>> -Ryan
>>>
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Re: [cisco-voip] UCM Upgrade Poll

2017-08-24 Thread Ryan Ratliff (rratliff)
Thanks everyone for the feedback.

We are looking at ways to make upgrades easier and stories like these are very 
helpful.

-Ryan

On Aug 24, 2017, at 10:17 AM, Scott Voll 
> wrote:

1. I'm guessing we are 10% True bugs and 90% environment, but I will agree with 
other comments about DNS and NTP being a dumb reason to fail

2. as for time, over the years we used to spend over 6 months on upgrades.. 
we are down to about 2 months.  in our enviroment we have to document all the 
changes before so it can be communicated to the end user.  Researching for the 
answers has moved from Anthony's 100 documents to just opening a TAC case.  It 
has become way to time consuming to find all the right doc's to get the correct 
answer.

YMMV

Scott


On Wed, Aug 23, 2017 at 1:46 PM, Anthony Holloway 
> wrote:
Wow, it's kind of cool that you're even asking.  Thanks for that.

Already I can see this is going to be a wide gap in responses. Partner vs end 
user, this customer vs that customer, this version vs that version, this 
scenario vs that one, and on, and on, and on.

1) I feel like it's always a bug (100%), in that, developers should code 
solutions that can work around most issues.  E.g., I had an upgrade fail on a 
CUCM because the ntp was 0.us.pool.ntp.org, despite 
CUCM happily syncing to it in the current version.  OR Common partition not 
having enough space, when devs could just purge old logs to make room, or 
simply make better logs to begin with (I do admit, moving to compress logs 
[TAR/GZ] was sweet)

2) This is a painful one for me, but I put in a lot of time preparing for an 
upgrade.  A large portion of the time is, in my opinion, wasted finding the 
right documentation and then trying to interpret it.  Here's a fun one: there's 
over 100 documents an Engineer needs to reference in preparation for what I 
would consider a low-medium level environment.  I've posted this before, but 
I'll post it again, I have a matrix of documents I need to reference during the 
planning and execution phase of an upgrade:

[http://cisco-voip.markmail.org/download.xqy?id=rrs3zlxbamemgodr=1]


On Wed, Aug 23, 2017 at 8:38 AM Ryan Ratliff (rratliff) 
> wrote:
Quick 2 question poll, feel free to unicast or share your response with the 
group.

1. When you or your customers have a UCM or IMP upgrade fail, what percentage 
of failures are due to a bug vs something in the environment (user error, db 
updates, etc)?
% bug:
% not a bug:
Yes it’s a very subjective question but that’s ok, use your judgement.

2. When an upgrade goes smoothly with no issues, how much time do you put into 
the planning and preparation for the upgrade (not the execution)?

Thanks,

-Ryan

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Re: [cisco-voip] UCM Upgrade Poll

2017-08-24 Thread Scott Voll
1. I'm guessing we are 10% True bugs and 90% environment, but I will agree
with other comments about DNS and NTP being a dumb reason to fail

2. as for time, over the years we used to spend over 6 months on
upgrades.. we are down to about 2 months.  in our enviroment we have to
document all the changes before so it can be communicated to the end user.
Researching for the answers has moved from Anthony's 100 documents to just
opening a TAC case.  It has become way to time consuming to find all the
right doc's to get the correct answer.

YMMV

Scott


On Wed, Aug 23, 2017 at 1:46 PM, Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:

> Wow, it's kind of cool that you're even asking.  Thanks for that.
>
> Already I can see this is going to be a wide gap in responses. Partner vs
> end user, this customer vs that customer, this version vs that version,
> this scenario vs that one, and on, and on, and on.
>
> 1) I feel like it's always a bug (100%), in that, developers should code
> solutions that can work around most issues.  E.g., I had an upgrade fail on
> a CUCM because the ntp was 0.us.pool.ntp.org, despite CUCM happily
> syncing to it in the current version.  OR Common partition not having
> enough space, when devs could just purge old logs to make room, or simply
> make better logs to begin with (I do admit, moving to compress logs
> [TAR/GZ] was sweet)
>
> 2) This is a painful one for me, but I put in a lot of time preparing for
> an upgrade.  A large portion of the time is, in my opinion, wasted finding
> the right documentation and then trying to interpret it.  Here's a fun one:
> there's over 100 documents an Engineer needs to reference in preparation
> for what I would consider a low-medium level environment.  I've posted this
> before, but I'll post it again, I have a matrix of documents I need to
> reference during the planning and execution phase of an upgrade:
>
>
>
>
> On Wed, Aug 23, 2017 at 8:38 AM Ryan Ratliff (rratliff) <
> rratl...@cisco.com> wrote:
>
>> Quick 2 question poll, feel free to unicast or share your response with
>> the group.
>>
>> 1. When you or your customers have a UCM or IMP upgrade fail, what
>> percentage of failures are due to a bug vs something in the environment
>> (user error, db updates, etc)?
>> % bug:
>> % not a bug:
>> Yes it’s a very subjective question but that’s ok, use your judgement.
>>
>> 2. When an upgrade goes smoothly with no issues, how much time do you put
>> into the planning and preparation for the upgrade (not the execution)?
>>
>> Thanks,
>>
>> -Ryan
>>
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Re: [cisco-voip] Inbound CLI displaying on CUAC console.

2017-08-24 Thread Nick via cisco-voip
Hi Ryan

No caller ID works fine when forwarded from an ip phone.

No, PSTN Ingress has stayed the same SIP trunk to a CUBE.

The call redirects from UCCX to the CUAC but the number that displays is
the CUAC CTI port not the UCCX CTI port.

Its not an option to change the setup at present as this worked fine before
the migration on the old cluster.

Regrads

Nick

On 24 August 2017 at 13:05, Ryan Huff  wrote:

> Does this inbound caller ID behavior also happen on a normal inbound call
> to an IP phone, that then forwards the call to another destination
> internally?
>
> Since you rebuilt CCM with BAT, did you change the PSTN ingress protocol
> (Ex. It WAS an MGCP gateway and now it IS an h.323 gateway)?
>
> If the call is coming FROM a CCX port, I believe it will always show the
> CCX port DN as the calling party because of how CCX forwards calls
> (consultive transfer).
>
> If you are just looking to play some music then send to the attendant
> console, you might have better luck running it through a Unity system call
> handler, or making the console operators Finesse agents and keeping the
> call with CCX.
>
> -RH
>
>
> On Aug 24, 2017, at 7:22 AM, Nick via cisco-voip <
> cisco-voip@puck.nether.net> wrote:
>
> I wonder if anyone can shed any light on this issue.
>
>
>
> The background is we have completed a migration to new hardware for a
> customer upgrading CUCM from 11.0 to 11.5.1 SU3 and UCCX from 11.0 to
> 11.5.1 SU1, CUAC stayed on the same version 11.0.1.10, the migration was
> not completed via backup and config for CUCM was Import / Export and for
> UCCX and CUAC copied across.
>
>
>
> The issue we have is inbound calls to the switchboards are routed to UCCX
> first, UCCX will play a Welcome message and route the call back to the CTI
> RP of the CUAC queue, calls route fine, however the CUAC operators no
> longer see the caller ID on the display, they see the directory number of
> one of the CTI ports of the CUAC server.
>
>
>
> This is happening for all switchboards which we have approx 19.
>
>
>
> Calls directly routed to the CTI RP of the CUAC bypassing UCCX display the
> CLI correctly both for internal and external calls.
>
>
>
> Calls dialled internally to the CTI RP of the UCCX and redirected to the
> CUAC display the internal extension number correctly, so the issue appears
> to be only when external calls route through the UCCX.
>
>
>
> The config on both UCCX and CUAC is identical to the old servers, CUCM
> service parameters were imported from the old server so apart from the
> version changes of CUCM and UCCX, everything should be identical.
>
>
>
> Anyone got any ideas?
>
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>
>
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Re: [cisco-voip] Inbound CLI displaying on CUAC console.

2017-08-24 Thread Ryan Huff
Does this inbound caller ID behavior also happen on a normal inbound call to an 
IP phone, that then forwards the call to another destination internally?

Since you rebuilt CCM with BAT, did you change the PSTN ingress protocol (Ex. 
It WAS an MGCP gateway and now it IS an h.323 gateway)?

If the call is coming FROM a CCX port, I believe it will always show the CCX 
port DN as the calling party because of how CCX 
forwards calls (consultive transfer).

If you are just looking to play some music then send to the attendant console, 
you might have better luck running it through a Unity system call handler, or 
making the console operators Finesse agents and keeping the call with CCX.

-RH

On Aug 24, 2017, at 7:22 AM, Nick via cisco-voip 
> wrote:

I wonder if anyone can shed any light on this issue.

The background is we have completed a migration to new hardware for a customer 
upgrading CUCM from 11.0 to 11.5.1 SU3 and UCCX from 11.0 to 11.5.1 SU1, CUAC 
stayed on the same version 11.0.1.10, the migration was not completed via 
backup and config for CUCM was Import / Export and for UCCX and CUAC copied 
across.

The issue we have is inbound calls to the switchboards are routed to UCCX 
first, UCCX will play a Welcome message and route the call back to the CTI RP 
of the CUAC queue, calls route fine, however the CUAC operators no longer see 
the caller ID on the display, they see the directory number of one of the CTI 
ports of the CUAC server.

This is happening for all switchboards which we have approx 19.

Calls directly routed to the CTI RP of the CUAC bypassing UCCX display the CLI 
correctly both for internal and external calls.

Calls dialled internally to the CTI RP of the UCCX and redirected to the CUAC 
display the internal extension number correctly, so the issue appears to be 
only when external calls route through the UCCX.

The config on both UCCX and CUAC is identical to the old servers, CUCM service 
parameters were imported from the old server so apart from the version changes 
of CUCM and UCCX, everything should be identical.

Anyone got any ideas?
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[cisco-voip] Inbound CLI displaying on CUAC console.

2017-08-24 Thread Nick via cisco-voip
I wonder if anyone can shed any light on this issue.



The background is we have completed a migration to new hardware for a
customer upgrading CUCM from 11.0 to 11.5.1 SU3 and UCCX from 11.0 to
11.5.1 SU1, CUAC stayed on the same version 11.0.1.10, the migration was
not completed via backup and config for CUCM was Import / Export and for
UCCX and CUAC copied across.



The issue we have is inbound calls to the switchboards are routed to UCCX
first, UCCX will play a Welcome message and route the call back to the CTI
RP of the CUAC queue, calls route fine, however the CUAC operators no
longer see the caller ID on the display, they see the directory number of
one of the CTI ports of the CUAC server.



This is happening for all switchboards which we have approx 19.



Calls directly routed to the CTI RP of the CUAC bypassing UCCX display the
CLI correctly both for internal and external calls.



Calls dialled internally to the CTI RP of the UCCX and redirected to the
CUAC display the internal extension number correctly, so the issue appears
to be only when external calls route through the UCCX.



The config on both UCCX and CUAC is identical to the old servers, CUCM
service parameters were imported from the old server so apart from the
version changes of CUCM and UCCX, everything should be identical.



Anyone got any ideas?
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