Re: [cisco-voip] CUCM Pre-Upgrade Checklist

2018-04-02 Thread Ryan Huff 
These pre upgrade tasks have been the same for awhile I think. Here is the 10.5 
guide that shows these.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_5_1/cucm_b_upgrade-and-migration-guide-105/cucm_b_upgrade-and-migration-guide-105_chapter_01010.html

Sent from my iPhone

On Apr 2, 2018, at 14:56, Winstrand, Kenneth 
mailto:kwinstr...@hcr-manorcare.com>> wrote:

Some of these are probably CYA’s…  but you might as well do them in case you’re 
the one guy in 10,000 affected by a bug.

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Anthony Holloway
Sent: Saturday, March 31, 2018 11:39 PM
To: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] CUCM Pre-Upgrade Checklist

Has anyone seen this lately?  This thing is nuts.  I've been doing upgrades for 
like 10 years now, and this seems a little over the top.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/11_5_1/cucm_b_upgrade-guide-cucm-115/cucm_b_upgrade-guide-cucm-115_chapter_010001.html

Some Highlights:

"If you have custom ringtones or background images in the TFTP directory, you 
need to create a separate backup for these files. They are not included in the 
Disaster Recovery System (DRS) backup file."

Good to know.  I must admit that I didn't know that.

"Record the following login and password information: all application users 
credentials, such as DRS, AXL, and accounts for other third-party integration"

What?  Why?  What do you plan on doing with my configuration?

"Record the settings for Enterprise Parameters on both [CM] nodes and [IM&P] 
nodes. [T]he settings that are configured on Unified Communications Manager 
nodes overwrite the settings configured on IM and Presence Service nodes during 
the upgrade process."

Well that's some lazy software engineering right there folks.

"Export user records using the Bulk Administration Tool (BAT)."

That's a nice list of users you got there.  It would be a shame if this upgrade 
deleted all of them.

And the list just goes on, and on, and on.  The pre-upgrade is as long as the 
upgrade.  Who legitimately is already doing 100% of these things?
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Re: [cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Pawlowski, Adam 
The notes still call out 11.5 SU 3 as a minimum as it'd been throughout the 
trial, but, yeah 9.x is way back there. 

We're trying to adopt a more agile patching schedule , wherein in the past we 
would often not bother with any SU and simply wait for a .5 to move up to . 

To be honest I think the .5 is almost a .0 as far as that's concerned, the SUs 
are where the bugs are going to get fleshed out.

SU3/SU4 is going to be important for iOS mobile, though multiline doesn't help 
them.

Adam 
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Re: [cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Brian Meade 
Yea, this is the issue.  Almost all of my customers want agents to be able
to work from home if possible so forces us to go full Jabber for agents or
split desk phone and CIPC with extension mobility.  Desk phone and CIPC
seems to be the popular choice.

On Mon, Apr 2, 2018 at 2:51 PM, Ben Amick  wrote:

> Gotcha, so the issue only exists because of partial teleworking. Outside
> of supervisors in my environment everyone is either 100% telework or 100%
> in office so it’s never been a problem for us, and everyone just uses CIPC
> anyways outside of a few legacy desk phone deploys.
>
>
>
> Ben Amick
>
> Unified Communications Analyst
>
>
>
> *From:* Matthew Loraditch 
> *Sent:* Monday, April 2, 2018 2:48 PM
> *To:* Ben Amick ; Brian Meade ;
> Lelio Fulgenzi 
> *Cc:* Cisco VoIP Group 
> *Subject:* RE: [cisco-voip] Jabber Multiline is Here
>
>
>
> *Security Notice:* This is an EXTERNAL email. Please exercise caution and
> DO NOT open attachments or click links from unknown or unexpected senders.
>
> I’m going to presume my answer is the same as Brian’s but our Call Center
> staff all have hard phones at the office, but when they work from home they
> need to use a softphone. Since UCCX requires agent extensions only exist on
> one device, they have to use EM and Jabber doesn’t support EM so we have to
> provision them with CIPC for at home usage.
>
>
>
>
>
>
>
>
>
> *Matthew Loraditch**​*
>
> *Sr. Network Engineer*
>
> p: *443.541.1518* <443.541.1518>
>
> w: *www.heliontechnologies.com* 
>
>  |
>
> e: *mloradi...@heliontechnologies.com* 
>
> [image: Facebook] 
>
> [image: Twitter] 
>
> [image: LinkedIn] 
>
> *From:* cisco-voip  *On Behalf Of *Ben
> Amick
> *Sent:* Monday, April 2, 2018 2:41 PM
> *To:* Brian Meade ; Lelio Fulgenzi 
> *Cc:* Cisco VoIP Group 
> *Subject:* Re: [cisco-voip] Jabber Multiline is Here
>
>
>
> Brian,
>
> If you move to multiline on Jabber and decommission softphones/deskphones
> as a byproduct, what issue does that generate with UCCX?
>
>
>
> Being that Jabber tethers to your own controlled device without a specific
> CSF specified, what use case would extension mobility fulfill that jabber
> itself wouldn’t?
>
>
>
> Ben Amick
>
> Unified Communications Analyst
>
>
>
> *From:* cisco-voip  *On Behalf Of *Brian
> Meade
> *Sent:* Monday, April 2, 2018 2:05 PM
> *To:* Lelio Fulgenzi 
> *Cc:* Cisco VoIP Group 
> *Subject:* Re: [cisco-voip] Jabber Multiline is Here
>
>
>
> *Security Notice:* This is an EXTERNAL email. Please exercise caution and
> DO NOT open attachments or click links from unknown or unexpected senders.
>
> Big holdup looks to be no multiline with MRA, still only single line
> there.
>
>
>
> The other big issue is no extension mobility support and UCCX is still
> enforcing their single device policy.  I've been having some discussions
> with the Jabber/UCCX teams around this.  Right now CIPC is EOL but I'm
> still having to do active deployments of it due to this issue as I'm sure
> many others are hitting.
>
>
>
> On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi  wrote:
>
> Let’s hope voicemail works with multi lines. 😉
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
> 
>
> 519-824-4120 Ext. 56354 <(519)%20824-4120> | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
> Of *Anthony Holloway
> *Sent:* Monday, April 2, 2018 10:44 AM
> *To:* Cisco VoIP Group 
> *Subject:* [cisco-voip] Jabber Multiline is Here
>
>
>
> Just in case you missed it, Jabber multiline made it into 12.0.  You'll
> need to be on CUCM 11.5(1)SU4 and install a COP file to support it.
>
>
>
> Release Notes
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/
> Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_
> 6CABFFC6E6E2B025EA1C691A8744962A
>
>
>
> Configuration Guide
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/
> 12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-
> configuration-for-cisco-jabber-120_chapter_011.html#reference_
> 08DB2E9280C0A8ABF98E1B329604E883
>
>
>
> Video Demo
>
> https://youtu.be/Cosfzf7XoBo
>
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> *Disclaimer:* The information contained in this transmission and any
> attachments may contain privileged and confidential information including
> patient inform

Re: [cisco-voip] CUCM Pre-Upgrade Checklist

2018-04-02 Thread Winstrand, Kenneth 
Some of these are probably CYA’s…  but you might as well do them in case you’re 
the one guy in 10,000 affected by a bug.

From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Saturday, March 31, 2018 11:39 PM
To: Cisco VoIP Group 
Subject: [cisco-voip] CUCM Pre-Upgrade Checklist

Has anyone seen this lately?  This thing is nuts.  I've been doing upgrades for 
like 10 years now, and this seems a little over the top.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/11_5_1/cucm_b_upgrade-guide-cucm-115/cucm_b_upgrade-guide-cucm-115_chapter_010001.html

Some Highlights:

"If you have custom ringtones or background images in the TFTP directory, you 
need to create a separate backup for these files. They are not included in the 
Disaster Recovery System (DRS) backup file."

Good to know.  I must admit that I didn't know that.

"Record the following login and password information: all application users 
credentials, such as DRS, AXL, and accounts for other third-party integration"

What?  Why?  What do you plan on doing with my configuration?

"Record the settings for Enterprise Parameters on both [CM] nodes and [IM&P] 
nodes. [T]he settings that are configured on Unified Communications Manager 
nodes overwrite the settings configured on IM and Presence Service nodes during 
the upgrade process."

Well that's some lazy software engineering right there folks.

"Export user records using the Bulk Administration Tool (BAT)."

That's a nice list of users you got there.  It would be a shame if this upgrade 
deleted all of them.

And the list just goes on, and on, and on.  The pre-upgrade is as long as the 
upgrade.  Who legitimately is already doing 100% of these things?
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Re: [cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Ben Amick 
Gotcha, so the issue only exists because of partial teleworking. Outside of 
supervisors in my environment everyone is either 100% telework or 100% in 
office so it’s never been a problem for us, and everyone just uses CIPC anyways 
outside of a few legacy desk phone deploys.

Ben Amick
Unified Communications Analyst

From: Matthew Loraditch 
Sent: Monday, April 2, 2018 2:48 PM
To: Ben Amick ; Brian Meade ; Lelio 
Fulgenzi 
Cc: Cisco VoIP Group 
Subject: RE: [cisco-voip] Jabber Multiline is Here


Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT 
open attachments or click links from unknown or unexpected senders.
I’m going to presume my answer is the same as Brian’s but our Call Center staff 
all have hard phones at the office, but when they work from home they need to 
use a softphone. Since UCCX requires agent extensions only exist on one device, 
they have to use EM and Jabber doesn’t support EM so we have to provision them 
with CIPC for at home usage.





Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com

 |

e: mloradi...@heliontechnologies.com


[cid:image002.png@01D3CA91.D529C730]


[Facebook]


[Twitter]


[LinkedIn]






From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Ben Amick
Sent: Monday, April 2, 2018 2:41 PM
To: Brian Meade mailto:bmead...@vt.edu>>; Lelio Fulgenzi 
mailto:le...@uoguelph.ca>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Multiline is Here

Brian,
If you move to multiline on Jabber and decommission softphones/deskphones as a 
byproduct, what issue does that generate with UCCX?

Being that Jabber tethers to your own controlled device without a specific CSF 
specified, what use case would extension mobility fulfill that jabber itself 
wouldn’t?

Ben Amick
Unified Communications Analyst

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Brian Meade
Sent: Monday, April 2, 2018 2:05 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Multiline is Here


Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT 
open attachments or click links from unknown or unexpected senders.
Big holdup looks to be no multiline with MRA, still only single line there.

The other big issue is no extension mobility support and UCCX is still 
enforcing their single device policy.  I've been having some discussions with 
the Jabber/UCCX teams around this.  Right now CIPC is EOL but I'm still having 
to do active deployments of it due to this issue as I'm sure many others are 
hitting.

On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Let’s hope voicemail works with multi lines. 😉

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Jabber Multiline is Here

Just in case you missed it, Jabber multiline made it into 12.0.  You'll need to 
be on CUCM 11.5(1)SU4 and install a COP file to support it.

Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A

Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883

Video Demo
https://youtu.be/Cosfzf7XoBo

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may contain privileged and confidential information including patient 
information protected by federal and state privacy laws. This transmission is 
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open or read the message or any attachments; and (3) delete this message and 
an

Re: [cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Matthew Loraditch 
I’m going to presume my answer is the same as Brian’s but our Call Center staff 
all have hard phones at the office, but when they work from home they need to 
use a softphone. Since UCCX requires agent extensions only exist on one device, 
they have to use EM and Jabber doesn’t support EM so we have to provision them 
with CIPC for at home usage.




Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Ben Amick
Sent: Monday, April 2, 2018 2:41 PM
To: Brian Meade ; Lelio Fulgenzi 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] Jabber Multiline is Here

Brian,
If you move to multiline on Jabber and decommission softphones/deskphones as a 
byproduct, what issue does that generate with UCCX?

Being that Jabber tethers to your own controlled device without a specific CSF 
specified, what use case would extension mobility fulfill that jabber itself 
wouldn’t?

Ben Amick
Unified Communications Analyst

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Brian Meade
Sent: Monday, April 2, 2018 2:05 PM
To: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Cc: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Multiline is Here


Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT 
open attachments or click links from unknown or unexpected senders.
Big holdup looks to be no multiline with MRA, still only single line there.

The other big issue is no extension mobility support and UCCX is still 
enforcing their single device policy.  I've been having some discussions with 
the Jabber/UCCX teams around this.  Right now CIPC is EOL but I'm still having 
to do active deployments of it due to this issue as I'm sure many others are 
hitting.

On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Let’s hope voicemail works with multi lines. 😉

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Jabber Multiline is Here

Just in case you missed it, Jabber multiline made it into 12.0.  You'll need to 
be on CUCM 11.5(1)SU4 and install a COP file to support it.

Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A

Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883

Video Demo
https://youtu.be/Cosfzf7XoBo

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information protected by federal and state privacy laws. This transmission is 
sent for the sole use of the intended recipient. If you are not the intended 
recipient, please immediately (1) notify the sender via reply email; (2) do not 
open or read the message or any attachments; and (3) delete this message and 
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Re: [cisco-voip] Log Parser for RTMT

2018-04-02 Thread Ben Amick 
When the alert pops up, there’s a “more options” link in the popup that when 
clicked will give you a “Run Anyway” button.

Ben Amick
Unified Communications Analyst

From: cisco-voip  On Behalf Of Kent Roberts
Sent: Monday, April 2, 2018 12:20 PM
To: Kent Roberts 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Log Parser for RTMT


Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT 
open attachments or click links from unknown or unexpected senders.
Sorry All, It appears the linux server and windows and upper/lower case link 
bit me.

http://www.projecttesn.org/CKRParse4rtmt.exe
I seem to be running into the same problem as the person with the AXL app was 
doing and antivirus.   Is there a way to let the program run without being 
signed?
Thanks


On Fri, Mar 30, 2018 at 9:26 PM, Kent Roberts 
mailto:k...@fredf.org>> wrote:
Hi all.

So I am one of the few people that have worked with CUCM since Cisco started 
with CallManager, back in 2000’s.  As such, there is one thing that I have 
always hated, and that was reading the logs cause there is just soo much 
stuff there.

I wrote a set of scrips a couple years ago, that is designed to parse the RTMT 
logs from CUCM and return only data based on the call.

After a few people begging for a copy of it, I decided to make it a real 
program.

If you find it useful, please contribute to my tax deductible non-profit.  
(Facebook has an easy donation program.  Https://www.facebook.com/projecttesn)


If you have Ideas for other stuff you would like to see let me know, I will see 
what I can do.


So the program works or should work like the following.(It is beta right 
now, as I am trying to make it self contained instead of scrips)

Put in the ANI or DNIS.  (Right now I know the extension on cucm works, not 
sure about the other side yet).   Or the SIP ID.   (This might be hit or miss 
at the moment)

Push the button to start.  Select the location of the RTMT files.  (Gz’s are 
ok, it will unpack them)

It will create a -output on the end of the path you provide with the data.

It will collect the calllog files,  and put the revenant data into a file.  
Once it finds matches it will start to assemble the data into a file, and copy 
the SDL files that are tied to it.

The goal is to get only the data related to the call provided, so tracking down 
what went on is much easier.

Once complete, you can or should be able to load the file with translatorx and 
have a smaller file to work with.

Find it here.Please note, I have restricted the running time, as it will 
need some updates.  Please feel free to help me make it better.   If its 
negative feedback, please don’t bother.

http://www.projecttesn.org/ckrparse4rtmt.exe

FYI. This is running with a test CERT, and right now not signed, so windows 
defender may pop up and Symantec will have a cow…. Put should not be any 
worries.


Disclaimer: The information contained in this transmission and any attachments 
may contain privileged and confidential information including patient 
information protected by federal and state privacy laws. This transmission is 
sent for the sole use of the intended recipient. If you are not the intended 
recipient, please immediately (1) notify the sender via reply email; (2) do not 
open or read the message or any attachments; and (3) delete this message and 
any attachments. The review, dissemination, distribution, or duplication of 
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Re: [cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Ben Amick 
Brian,
If you move to multiline on Jabber and decommission softphones/deskphones as a 
byproduct, what issue does that generate with UCCX?

Being that Jabber tethers to your own controlled device without a specific CSF 
specified, what use case would extension mobility fulfill that jabber itself 
wouldn’t?

Ben Amick
Unified Communications Analyst

From: cisco-voip  On Behalf Of Brian Meade
Sent: Monday, April 2, 2018 2:05 PM
To: Lelio Fulgenzi 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] Jabber Multiline is Here


Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT 
open attachments or click links from unknown or unexpected senders.
Big holdup looks to be no multiline with MRA, still only single line there.

The other big issue is no extension mobility support and UCCX is still 
enforcing their single device policy.  I've been having some discussions with 
the Jabber/UCCX teams around this.  Right now CIPC is EOL but I'm still having 
to do active deployments of it due to this issue as I'm sure many others are 
hitting.

On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Let’s hope voicemail works with multi lines. 😉

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Jabber Multiline is Here

Just in case you missed it, Jabber multiline made it into 12.0.  You'll need to 
be on CUCM 11.5(1)SU4 and install a COP file to support it.

Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A

Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883

Video Demo
https://youtu.be/Cosfzf7XoBo

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Re: [cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Lelio Fulgenzi 
Aw. Snap. I read that part too quickly. Thought it _was_ supported via MRA. :(

Sent from my iPhone

On Apr 2, 2018, at 2:04 PM, Brian Meade 
mailto:bmead...@vt.edu>> wrote:

Big holdup looks to be no multiline with MRA, still only single line there.

The other big issue is no extension mobility support and UCCX is still 
enforcing their single device policy.  I've been having some discussions with 
the Jabber/UCCX teams around this.  Right now CIPC is EOL but I'm still having 
to do active deployments of it due to this issue as I'm sure many others are 
hitting.

On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:
Let’s hope voicemail works with multi lines. 😉

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook



From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Jabber Multiline is Here

Just in case you missed it, Jabber multiline made it into 12.0.  You'll need to 
be on CUCM 11.5(1)SU4 and install a COP file to support it.

Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A

Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883

Video Demo
https://youtu.be/Cosfzf7XoBo

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Re: [cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Brian Meade 
Big holdup looks to be no multiline with MRA, still only single line there.

The other big issue is no extension mobility support and UCCX is still
enforcing their single device policy.  I've been having some discussions
with the Jabber/UCCX teams around this.  Right now CIPC is EOL but I'm
still having to do active deployments of it due to this issue as I'm sure
many others are hitting.

On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi  wrote:

> Let’s hope voicemail works with multi lines. 😉
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 <(519)%20824-4120> | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
> Of *Anthony Holloway
> *Sent:* Monday, April 2, 2018 10:44 AM
> *To:* Cisco VoIP Group 
> *Subject:* [cisco-voip] Jabber Multiline is Here
>
>
>
> Just in case you missed it, Jabber multiline made it into 12.0.  You'll
> need to be on CUCM 11.5(1)SU4 and install a COP file to support it.
>
>
>
> Release Notes
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/
> Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_
> 6CABFFC6E6E2B025EA1C691A8744962A
>
>
>
> Configuration Guide
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/
> 12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-
> configuration-for-cisco-jabber-120_chapter_011.html#reference_
> 08DB2E9280C0A8ABF98E1B329604E883
>
>
>
> Video Demo
>
> https://youtu.be/Cosfzf7XoBo
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Re: [cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Lelio Fulgenzi 
Let’s hope voicemail works with multi lines. 😉

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group 
Subject: [cisco-voip] Jabber Multiline is Here

Just in case you missed it, Jabber multiline made it into 12.0.  You'll need to 
be on CUCM 11.5(1)SU4 and install a COP file to support it.

Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A

Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883

Video Demo
https://youtu.be/Cosfzf7XoBo
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Re: [cisco-voip] Log Parser for RTMT

2018-04-02 Thread Kent Roberts 
Thank you, that seems to work  www.projecttesn.org/CKRParse4rtmt.zip
for now   :)!


On Mon, Apr 2, 2018 at 10:27 AM, Stephen Welsh 
wrote:

> If you publish an EXE for direct download it pretty much has to be signed,
> even in our case we publish an MSI and it’s signed too.
>
> If you zip the exe it might make the download easier as I belie the zip
> file will be blocked which is easier to ‘unblock’ than the hassle/cost of
> getting a signing certificate.
>
> Thanks to the constant threat of viruses its hassle to publish software
> for download ;)
>
> Thanks
>
> Stephen Welsh
> CTO
> UnifiedFX
>
> On 2 Apr 2018, at 17:20, Kent Roberts  wrote:
>
> Sorry All, It appears the linux server and windows and upper/lower case
> link bit me.
>
> http://www.projecttesn.org/CKRParse4rtmt.exe
> 
>
> I seem to be running into the same problem as the person with the AXL app
> was doing and antivirus.   Is there a way to let the program run without
> being signed?
>
> Thanks
>
>
> On Fri, Mar 30, 2018 at 9:26 PM, Kent Roberts  wrote:
>
>> Hi all.
>>
>> So I am one of the few people that have worked with CUCM since Cisco
>> started with CallManager, back in 2000’s.  As such, there is one thing that
>> I have always hated, and that was reading the logs cause there is just
>> soo much stuff there.
>>
>> I wrote a set of scrips a couple years ago, that is designed to parse the
>> RTMT logs from CUCM and return only data based on the call.
>>
>> After a few people begging for a copy of it, I decided to make it a real
>> program.
>>
>> If you find it useful, please contribute to my tax deductible non-profit.
>>  (Facebook has an easy donation program.  Https://www.facebook.com/proj
>> ecttesn )
>>
>>
>> If you have Ideas for other stuff you would like to see let me know, I
>> will see what I can do.
>>
>>
>> So the program works or should work like the following.(It is beta
>> right now, as I am trying to make it self contained instead of scrips)
>>
>> Put in the ANI or DNIS.  (Right now I know the extension on cucm works,
>> not sure about the other side yet).   Or the SIP ID.   (This might be hit
>> or miss at the moment)
>>
>> Push the button to start.  Select the location of the RTMT files.  (Gz’s
>> are ok, it will unpack them)
>>
>> It will create a -output on the end of the path you provide with the data.
>>
>> It will collect the calllog files,  and put the revenant data into a
>> file.  Once it finds matches it will start to assemble the data into a
>> file, and copy the SDL files that are tied to it.
>>
>> The goal is to get only the data related to the call provided, so
>> tracking down what went on is much easier.
>>
>> Once complete, you can or should be able to load the file with
>> translatorx and have a smaller file to work with.
>>
>> Find it here.Please note, I have restricted the running time, as it
>> will need some updates.  Please feel free to help me make it better.   If
>> its negative feedback, please don’t bother.
>>
>> http://www.projecttesn.org/ckrparse4rtmt.exe
>>
>> FYI. This is running with a test CERT, and right now not signed, so
>> windows defender may pop up and Symantec will have a cow…. Put should not
>> be any worries.
>>
>
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>
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Re: [cisco-voip] Log Parser for RTMT

2018-04-02 Thread Stephen Welsh 
If you publish an EXE for direct download it pretty much has to be signed, even 
in our case we publish an MSI and it’s signed too.

If you zip the exe it might make the download easier as I belie the zip file 
will be blocked which is easier to ‘unblock’ than the hassle/cost of getting a 
signing certificate.

Thanks to the constant threat of viruses its hassle to publish software for 
download ;)

Thanks

Stephen Welsh
CTO
UnifiedFX

On 2 Apr 2018, at 17:20, Kent Roberts mailto:k...@fredf.org>> 
wrote:

Sorry All, It appears the linux server and windows and upper/lower case link 
bit me.

http://www.projecttesn.org/CKRParse4rtmt.exe

I seem to be running into the same problem as the person with the AXL app was 
doing and antivirus.   Is there a way to let the program run without being 
signed?

Thanks


On Fri, Mar 30, 2018 at 9:26 PM, Kent Roberts 
mailto:k...@fredf.org>> wrote:
Hi all.

So I am one of the few people that have worked with CUCM since Cisco started 
with CallManager, back in 2000’s.  As such, there is one thing that I have 
always hated, and that was reading the logs cause there is just soo much 
stuff there.

I wrote a set of scrips a couple years ago, that is designed to parse the RTMT 
logs from CUCM and return only data based on the call.

After a few people begging for a copy of it, I decided to make it a real 
program.

If you find it useful, please contribute to my tax deductible non-profit.  
(Facebook has an easy donation program.  
Https://www.facebook.com/projecttesn)


If you have Ideas for other stuff you would like to see let me know, I will see 
what I can do.


So the program works or should work like the following.(It is beta right 
now, as I am trying to make it self contained instead of scrips)

Put in the ANI or DNIS.  (Right now I know the extension on cucm works, not 
sure about the other side yet).   Or the SIP ID.   (This might be hit or miss 
at the moment)

Push the button to start.  Select the location of the RTMT files.  (Gz’s are 
ok, it will unpack them)

It will create a -output on the end of the path you provide with the data.

It will collect the calllog files,  and put the revenant data into a file.  
Once it finds matches it will start to assemble the data into a file, and copy 
the SDL files that are tied to it.

The goal is to get only the data related to the call provided, so tracking down 
what went on is much easier.

Once complete, you can or should be able to load the file with translatorx and 
have a smaller file to work with.

Find it here.Please note, I have restricted the running time, as it will 
need some updates.  Please feel free to help me make it better.   If its 
negative feedback, please don’t bother.

http://www.projecttesn.org/ckrparse4rtmt.exe

FYI. This is running with a test CERT, and right now not signed, so windows 
defender may pop up and Symantec will have a cow…. Put should not be any 
worries.

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Re: [cisco-voip] Log Parser for RTMT

2018-04-02 Thread Kent Roberts 
Sorry All, It appears the linux server and windows and upper/lower case
link bit me.

http://www.projecttesn.org/CKRParse4rtmt.exe


I seem to be running into the same problem as the person with the AXL app
was doing and antivirus.   Is there a way to let the program run without
being signed?

Thanks


On Fri, Mar 30, 2018 at 9:26 PM, Kent Roberts  wrote:

> Hi all.
>
> So I am one of the few people that have worked with CUCM since Cisco
> started with CallManager, back in 2000’s.  As such, there is one thing that
> I have always hated, and that was reading the logs cause there is just
> soo much stuff there.
>
> I wrote a set of scrips a couple years ago, that is designed to parse the
> RTMT logs from CUCM and return only data based on the call.
>
> After a few people begging for a copy of it, I decided to make it a real
> program.
>
> If you find it useful, please contribute to my tax deductible non-profit.
>  (Facebook has an easy donation program.  Https://www.facebook.com/
> projecttesn)
>
>
> If you have Ideas for other stuff you would like to see let me know, I
> will see what I can do.
>
>
> So the program works or should work like the following.(It is beta
> right now, as I am trying to make it self contained instead of scrips)
>
> Put in the ANI or DNIS.  (Right now I know the extension on cucm works,
> not sure about the other side yet).   Or the SIP ID.   (This might be hit
> or miss at the moment)
>
> Push the button to start.  Select the location of the RTMT files.  (Gz’s
> are ok, it will unpack them)
>
> It will create a -output on the end of the path you provide with the data.
>
> It will collect the calllog files,  and put the revenant data into a
> file.  Once it finds matches it will start to assemble the data into a
> file, and copy the SDL files that are tied to it.
>
> The goal is to get only the data related to the call provided, so tracking
> down what went on is much easier.
>
> Once complete, you can or should be able to load the file with translatorx
> and have a smaller file to work with.
>
> Find it here.Please note, I have restricted the running time, as it
> will need some updates.  Please feel free to help me make it better.   If
> its negative feedback, please don’t bother.
>
> http://www.projecttesn.org/ckrparse4rtmt.exe
>
> FYI. This is running with a test CERT, and right now not signed, so
> windows defender may pop up and Symantec will have a cow…. Put should not
> be any worries.
>
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Re: [cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Ben Amick 
Great, I knew it was in the roadmap but hadn’t heard finality. I’m disappointed 
they didn’t make a COP file for older versions as it’d get rid of so many 
issues I have in my environment on 9.X but I’ll get up to 11.5 eventually

Ben Amick
Unified Communications Analyst

From: cisco-voip  On Behalf Of Anthony 
Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group 
Subject: [cisco-voip] Jabber Multiline is Here


Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT 
open attachments or click links from unknown or unexpected senders.
Just in case you missed it, Jabber multiline made it into 12.0.  You'll need to 
be on CUCM 11.5(1)SU4 and install a COP file to support it.

Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A

Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883

Video Demo
https://youtu.be/Cosfzf7XoBo

Disclaimer: The information contained in this transmission and any attachments 
may contain privileged and confidential information including patient 
information protected by federal and state privacy laws. This transmission is 
sent for the sole use of the intended recipient. If you are not the intended 
recipient, please immediately (1) notify the sender via reply email; (2) do not 
open or read the message or any attachments; and (3) delete this message and 
any attachments. The review, dissemination, distribution, or duplication of 
this transmission by anyone other than the intended recipient is strictly 
prohibited.
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[cisco-voip] Jabber Multiline is Here

2018-04-02 Thread Anthony Holloway 
Just in case you missed it, Jabber multiline made it into 12.0.  You'll
need to be on CUCM 11.5(1)SU4 and install a COP file to support it.

Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A

Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883

Video Demo
https://youtu.be/Cosfzf7XoBo
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