Re: [cisco-voip] UCCX Call Redirect and Called Address Reset

[Bill Talley]

“When RCSS is set to Redirecting Party, the call was routed normally with an 
untransformed called party.”

I dunno, how did that make you feel?

Sent from an iOS device with very tiny touchscreen input keys.  Please excude 
my typtos.

> On Sep 21, 2018, at 12:03 PM, Anthony Holloway 
>  wrote:
> 
> "... and was able to replicate your results."
> 
> And how did that make you feel?
> 
>> On Wed, Sep 19, 2018 at 5:21 PM Bill Talley  wrote:
>> Anthony,
>> 
>> So I just tested this scenario as you've laid out and was able to replicate 
>> your results.  That said, I encountered different results testing with 
>> internal calls and external inbound calls.
>> 
>> With internal calls like an internal user calling the help desk queue, the 
>> redirected call acted in the manner Anthony described when the Redirecting 
>> Calling Search Space on the CTI Ports was set to anything but Redirecting 
>> Party.  If the RCSS was set to Calling Party or DN Calling Search Space, I 
>> encountered the results you've described in which the called party is 
>> transformed via the transform masking on the route pattern, then delivered 
>> to CUC.  When RCSS is set to Redirecting Party, the call was routed normally 
>> with an untransformed called party.
>> 
>> With external inbound calls, the call was treated the way we would expect in 
>> that the called number is not transformed and was routed to CUC with the 
>> correct called party destination.
>> 
>> The results were the same regardless of whether the route pattern was 
>> visible by the CSS of the CTI port or not.
>> 
>> Hope this helps.
>> 
>>> On Tue, Sep 18, 2018 at 5:04 PM Bill Talley  wrote:
>>> Not yet, just finished a customer install early this morning.  Planning to 
>>> test it out tomorrow when I get back to my lab.
>>> 
>>> Sent from an iOS device with very tiny touchscreen input keys.  Please 
>>> excude my typtos.
>>> 
 On Sep 18, 2018, at 4:52 PM, Anthony Holloway 
  wrote:
 
 Update: I've been working a TAC case for a few days on this now, and I 
 have not made any progress.  I also posted this scenario in the Advanced 
 Dial Plan WebEx Teams space, but no replies so far.
 
 Bill, have you tested this out?  Anyone else have some experience with 
 this?
 
> On Tue, Sep 11, 2018 at 4:57 PM Anthony Holloway 
>  wrote:
> I didn't know this, and so I thought I'd share, but who knows, maybe it 
> was common knowledge.
> 
> If you use the Call Redirect step in UCCX to send a call directly to a 
> mailbox/call handler in CUC, and thus, your Destination is the VM Pilot, 
> while your target object in CUC is your Called Adddress, like so:
> 
> 
> 
> Then either one of two things will happen (only one of them I'm ok with):
> 
> 1) If there is a pattern in CUCM for which 1000 will match; say a Route 
> Pattern such as 1XXX which prefixes an 8 and route calls to a 3rd Party 
> PBX, then CUCM will use the Called Number Transformations on this Route 
> Pattern to prefix the 8 on your 1000, and then send the call to CUC with 
> 81000 as the Redir number, and you'll be all messed up.  Actually, you'll 
> just get the opening greeting, but still...g
> 
> 2) If there is no pattern in CUCM for which 1000 will match, then CUCM 
> sends the call to CUC, and the redir is 1000 and everything works fine.
> 
> I'll let you guess which one I'm ok with, and which one I'm not.
> 
> Why in the hell is CUCM performing number transformations on this call 
> flow like that?  It makes no sense.  What am I missing here?
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Re: [cisco-voip] better debug ccsip messages invites?

[Anthony Holloway]

You're going to want "show log | i INVITE sip:" to get request lines,
otherwise you'll also get other Headers which contain the word INVITE.
E.g., the Cseq Header.

But yes, I agree that viewing SIP message traces inside of IOS is painful,
and it's always better to pull the information out and view it offline.
Even if it's just Notepad++.

It would be nice if Cisco had some specific SIP show commands, like how we
have show call active|history, maybe we could get show sip call
active|history [call-id], or something like that.

On Fri, Sep 21, 2018 at 8:32 AM Jason Aarons (Americas) <
jason.aar...@dimensiondata.com> wrote:

>
>
> Please ask the devs to add some better sip debugs on CUBEs.
>
>
>
> How about debug ccsip messages invites or something that display filters
> on type of sip message?
>
>
>
> I am getting better at show log | inc INVITE  
>
>
>
> Surely I can’t be the first to ask for this.
>
>
>
> -jason
>
>
>
>
> This email and all contents are subject to the following disclaimer:
> "http://www.dimensiondata.com/emaildisclaimer;
> 
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[cisco-voip] devpack installation errors - bug - gif files missing?

[Lelio Fulgenzi]

Running into this problem, although it says it should be fixed in 11.5(1)SU4 
based on the fixed in results.

I'm guessing it's not service impacting. But am I gonna see missing icons?

CopFile Script Location Update for Gif Files
CSCue87597


Symptom:
Error during cop file installation for all endpoints on CUCM versions 9.1 and 
above. The error is seen when
trying to copy the image file for each product to the below directory, which 
doesn't exist.

cannot create regular file
`/usr/local/thirdparty/jakarta-tomcat/webapps/ccmuser/images//product97.gif':
No such file or directory
cp: cannot create regular file
`/usr/local/thirdparty/jakarta-tomcat/webapps/ccmuser/images//product98.gif':
No such file or directory

Conditions:
When installing cop files for all endpoints in releases 9.1 and higher

Workaround:
None

Known Fixed Releases:
11.5(0.98000.126)


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] Customizing called party name/number display for route patterns

[Lelio Fulgenzi]

Hmmm, looks like another programming option.

I was hoping for a built-in option. ☹

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Florian Kroessbacher 
Sent: Friday, September 21, 2018 10:52 AM
To: Brian Meade ; Lelio Fulgenzi 
Cc: cisco-voip voyp list 
Subject: Re: [cisco-voip] Customizing called party name/number display for 
route patterns

Hy out there

what about CURRI if u were on >10
Am 20. Sep. 2018, 23:43 +0200 schrieb Lelio Fulgenzi 
mailto:le...@uoguelph.ca>>:


I half want to try the old trick of a CTI route point and use forwarding, but 
not sure I want to intercept that complexity.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Sep 20, 2018, at 5:32 PM, Brian Meade 
mailto:bmead...@vt.edu>> wrote:
For name modification, CUCM doesn't have much.  Probably would need a LUA 
script to update the name in the SIP messaging.

On Wed, Sep 19, 2018 at 9:33 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

It’s been a while, and I know I can use route lists and route groups to 
customize called party number display but I can’t recall what my options are, 
if any, to customize the called party name display.

For example, if I dial 4 and want only 4 to continue to 
display, I can do the modifications on the route list/group, ie prefix 999, and 
build appropriate rules on expressway.

But what if I’d like to display “WebEx Pilot” on the phone when they call a 
particular route pattern?

I can’t seem to find any option for that.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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Re: [cisco-voip] Customizing called party name/number display for route patterns

[Florian Kroessbacher]

Hy out there

what about CURRI if u were on >10
Am 20. Sep. 2018, 23:43 +0200 schrieb Lelio Fulgenzi :
>
> I half want to try the old trick of a CTI route point and use forwarding, but 
> not sure I want to intercept that complexity.
>
> -sent from mobile device-
>
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
> 2W1
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
> On Sep 20, 2018, at 5:32 PM, Brian Meade  wrote:
>
> > For name modification, CUCM doesn't have much.  Probably would need a LUA 
> > script to update the name in the SIP messaging.
> >
> > > On Wed, Sep 19, 2018 at 9:33 PM Lelio Fulgenzi  wrote:
> > > >
> > > > It’s been a while, and I know I can use route lists and route groups to 
> > > > customize called party number display but I can’t recall what my 
> > > > options are, if any, to customize the called party name display.
> > > >
> > > > For example, if I dial 4 and want only 4 to continue to 
> > > > display, I can do the modifications on the route list/group, ie prefix 
> > > > 999, and build appropriate rules on expressway.
> > > >
> > > > But what if I’d like to display “WebEx Pilot” on the phone when they 
> > > > call a particular route pattern?
> > > >
> > > > I can’t seem to find any option for that.
> > > >
> > > > -sent from mobile device-
> > > >
> > > > Lelio Fulgenzi, B.A. | Senior Analyst
> > > > Computing and Communications Services | University of Guelph
> > > > Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | 
> > > > N1G 2W1
> > > > 519-824-4120 Ext. 56354 | le...@uoguelph.ca
> > > >
> > > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
> > > >
> > > > ___
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Re: [cisco-voip] better debug ccsip messages invites?

[Hunter Fuller]

I ended up kicking it out to our syslog server, and then I filter it there.

On Fri, Sep 21, 2018 at 8:32 AM Jason Aarons (Americas) <
jason.aar...@dimensiondata.com> wrote:

>
>
> Please ask the devs to add some better sip debugs on CUBEs.
>
>
>
> How about debug ccsip messages invites or something that display filters
> on type of sip message?
>
>
>
> I am getting better at show log | inc INVITE  
>
>
>
> Surely I can’t be the first to ask for this.
>
>
>
> -jason
>
>
>
>
> This email and all contents are subject to the following disclaimer:
> "http://www.dimensiondata.com/emaildisclaimer;
> 
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-- 

--
Hunter Fuller
Network Engineer
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Systems and Infrastructure
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[cisco-voip] better debug ccsip messages invites?

[Jason Aarons (Americas)]

   Please ask the devs to add some better sip debugs on CUBEs.

How about debug ccsip messages invites or something that display filters on 
type of sip message?

I am getting better at show log | inc INVITE  

Surely I can’t be the first to ask for this.

-jason

This email and all contents are subject to the following disclaimer:

"http://www.dimensiondata.com/emaildisclaimer;
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