Re: [cisco-voip] Need to modify P-Asserted Identity in SIP message for call to work...

2016-03-19 Thread Anthony Holloway
he debug after hours to see why it is not being applied... > > > > Jonathan > > On Wed, Mar 16, 2016 at 12:47 AM, Anthony Holloway < > avholloway+cisco-v...@gmail.com> wrote: > >> Hey Jonathan, >> >> Make sure that the profile is on the correct outgoin

Re: [cisco-voip] IM&P - services reported in unknown state after SAN cert install

2016-03-19 Thread Anthony Holloway
gt;>>> >>>> On Mar 14, 2016, at 3:38 PM, Erick Wellnitz >>>> wrote: >>>> >>>> I did that as well but I'm not 100% sure if the entire Root CA chain >>>> got installed. I'll check that. >>>> >>>> Wha

Re: [cisco-voip] Need to modify P-Asserted Identity in SIP message for call to work...

2016-03-15 Thread Anthony Holloway
Hey Jonathan, Make sure that the profile is on the correct outgoing dial-peer. SIP profiles are only executed in the outgoing dial-peer, after the dial-peer has been matched/selected. You can use debug voip ccapi inout or debug voip dialpeer to find out which outgoing dial-peer is being matched.

Re: [cisco-voip] IM&P - services reported in unknown state after SAN cert install

2016-03-14 Thread Anthony Holloway
Just to clarify, your Multi-Server SAN cert should be installed to Tomcat and not Tomcat Trust. The signing CA cert should go in Tomcat Trust. Is that what you meant to say you did? On Mon, Mar 14, 2016 at 1:47 PM, Erick Wellnitz wrote: > I have a strange issue with CUCM 11.0.1 and IM&P 11.0.1

Re: [cisco-voip] No inbound call signaling

2016-03-14 Thread Anthony Holloway
Sounds like you know what your doing, but I'll just ask and confirm three things: 1. Did you plug in an analog phone to the analog line (aka 1FB, aka POTS) and confirm inbound and outbound dialing? I couldn't tell from your wording, if you plugged the phone into the router or the trunk line. 2.

Re: [cisco-voip] RTMT alert

2016-03-14 Thread Anthony Holloway
Ki Wi, RTMT does not need to be "on" or running in order for alerts to be triggered and emails to be sent out; custom or otherwise. On Mon, Mar 14, 2016 at 3:36 AM, 秀王 wrote: > Does RTMT application needs to be on for > > 1) pre-defined alert? > 2) user defined alert? > > > For example, this ca

Re: [cisco-voip] increasing VM virtual memory?

2016-03-10 Thread Anthony Holloway
Nick, It's actually pretty common, when doing upgrades, that minimum RAM requirements go up, and you have to increase the allocated RAM and reservation. Example: CUCM 10x 2,500 OVA requires 4GB RAM

Re: [cisco-voip] R: R: Upgrade IM&Presence version 9.1.2 to Version 11.0.1.10000-6

2016-03-07 Thread Anthony Holloway
How about under System > Application Server, do you have a server reference there? On Sun, Mar 6, 2016 at 4:24 AM, Alessandro Bertacco < bertacco.alessan...@alice.it> wrote: > On the cucm publisher there is only the cucm publisher. No other servers > node. > -- > Da: R

Re: [cisco-voip] CUC 9 Unified message accounts BAT

2016-03-07 Thread Anthony Holloway
I have used the following CSV file format recently, to enable Single Inbox, with success. "Exchange" is the name of the UM Service, and my corporate email addresses were already populated from the LDAP sync. I hope this helps a little. subscriberAlias,serviceDisplayName,emailAddressUseCorp,enabl

Re: [cisco-voip] Bulk update ext phone number mask with BAT

2016-02-25 Thread Anthony Holloway
I know you asked for BAT, but I like SQL: To get a report of the various EPNMs in use in your environment: run sql select e164mask, count(e164mask) as count from devicenumplanmap group by e164mask order by count desc To update a certain set of EPNMs with a new one: run sql update devicenumplanmap

Re: [cisco-voip] UCCX Call Park

2016-02-24 Thread Anthony Holloway
I have seen the Syn-Apps Park-N-Page application used in retail for this exact feature. However, it looks to be defunct now. But that's ok, because SingleWire has you covered

Re: [cisco-voip] how to tell if a user has IM&P enabled?

2016-02-23 Thread Anthony Holloway
What's the concern? That end users enabled for and actively using Jabber will not know who in the directory is also enabled and actively using Jabber? Isn't the offline status "good enough" for said end users to ignore them? Or am I missing a bigger concern, or other deployment requirement? On

Re: [cisco-voip] dial-peer pointing secondary IP address

2016-02-19 Thread Anthony Holloway
> that IP if the ip routing table would also source from that IP to the > configured destination. > > > > -Nate > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Anthony Holloway > *Sent:* Friday, February 19, 2016 8:37 AM &

Re: [cisco-voip] cucm9 insert Local enduser via bat AD sync enable

2016-02-19 Thread Anthony Holloway
You might hit this defect, and not be able to BAT the local users in. https://tools.cisco.com/bugsearch/bug/CSCul81586 You have two options from here: 1) Disable LDAP Authentication briefly as you BAT import the local users then enable it again 2) Use AXL to create the end users instead of BAT

Re: [cisco-voip] dial-peer pointing secondary IP address

2016-02-19 Thread Anthony Holloway
You would bind the SIP outgoing traffic to that new interface on your dial-peers which you would like to use this interface: dial-peer voice 100 voip destination-pattern 2...$ session protocol sipv2 session-target ipv4:10.1.1.1 voice-class sip bind control source-interface GigabitEthernet0/0

Re: [cisco-voip] UCCX 9 prompts gibberish

2016-02-16 Thread Anthony Holloway
Correct. Do not change this setting unless you're ready with all newly encoded G711ulaw prompts and region settings or transcoders which will allow devices to talk to it at G711ulaw. On Tue, Feb 16, 2016 at 5:51 PM, abbas wali wrote: > Yes indeed the system is set for G729 in the SParameters. >

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

2016-02-16 Thread Anthony Holloway
genzi, B.A. > Senior Analyst, Network Infrastructure > Computing and Communications Services (CCS) > University of Guelph > > 519‐824‐4120 Ext 56354 > le...@uoguelph.ca > www.uoguelph.ca/ccs > Room 037, Animal Science and Nutrition Building > Guelph, Ontario, N1G 2W1

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

2016-02-16 Thread Anthony Holloway
nior Analyst, Network Infrastructure > Computing and Communications Services (CCS) > University of Guelph > > 519‐824‐4120 Ext 56354 > le...@uoguelph.ca > www.uoguelph.ca/ccs > Room 037, Animal Science and Nutrition Building > Guelph, Ontario, N1G 2W1 > >

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

2016-02-16 Thread Anthony Holloway
other words, even if your contacts don't have a Directory URI, they still have a JID. On Tue, Feb 16, 2016 at 2:06 PM, Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > Your JID is made up from whatever is configured in IM&P under Presence > > Settings > Adv

Re: [cisco-voip] UCCX 9 prompts gibberish

2016-02-16 Thread Anthony Holloway
locally to CCX, CCX is usually the only component in those media paths > which doesn't support both g711 and g729 in those scenarios. > > Sent from an Apple iOS device with very tiny touchscreen input keys. > Please excude my typtos. > > On Feb 16, 2016, at 11:18 AM, Anthony Hollow

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

2016-02-16 Thread Anthony Holloway
ave anything to do with the fact that whenever I want to dial > someone from my contacts I have to select from a list? I'd like to be able > to just dial from contacts. A default destination for example. > > > > Sent from my iPhone > > On Feb 15, 2016, at 3:47 PM, Anthony

Re: [cisco-voip] UCCX 9 prompts gibberish

2016-02-16 Thread Anthony Holloway
I'm surprised no one has mentioned just using UCCX itself to record the audio. See this link for the bare minimum steps required to record a prompt in UCCX, no matter the audio codec. https://supportforums.cisco.com/comment/7224091#comment-7224091 Also, and may I just state for the record that U

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

2016-02-15 Thread Anthony Holloway
Great tip Benjamin! Along the sames lines, if you *do* want Jabber to take over the Office integration, you will need to add to the AD attribute proxyAddresses, the following format: SIP:JID E.g., if my JID was ahollo...@company.com, then my entry would be SIP:ahollo...@company.com You may even

Re: [cisco-voip] UPPERCASE lowercase host names

2016-02-11 Thread Anthony Holloway
Ryan, your bug search tool game is weak ;) https://tools.cisco.com/bugsearch/bug/CSCuh84795 On Thu, Feb 11, 2016 at 8:19 AM, Ryan Huff wrote: > Matt, > > > There have been cases (CWMS as you note), where lowercase is specifically > required. I think UCCX may have some hostname casing stipulati

Re: [cisco-voip] UPPERCASE lowercase host names

2016-02-11 Thread Anthony Holloway
How strongly enforced is that UCCX hostname in lowercase requirement? I have seen upper case used all over the place. I have also seen, someone named their Unity Connection server "ciscounity" and then they had to rebuild it. (this was during installation) https://tools.cisco.com/bugsearch/bug/C

Re: [cisco-voip] MOH with CUBE

2016-02-09 Thread Anthony Holloway
st got a sincere and much needed chuckle from this, "*In my >> experience, turning up SIP services is like peeing an onion ...*". >> >> All in good fun Anthony ;) >> >> Sent from my iPhone >> >> On Feb 9, 2016, at

Re: [cisco-voip] MOH with CUBE

2016-02-09 Thread Anthony Holloway
> > I just got a sincere and much needed chuckle from this, "*In my > experience, turning up SIP services is like peeing an onion ...*". > > All in good fun Anthony ;) > > Sent from my iPhone > > On Feb 9, 2016, at 12:12 PM, Anthony Holloway < > avholloway+

Re: [cisco-voip] MOH with CUBE

2016-02-09 Thread Anthony Holloway
/ios/voice/cube/configuration/cube-book.html On Mon, Feb 8, 2016 at 5:12 PM, Ed Leatherman wrote: > Hi Anthony, > > For #2.. Its just there because the sp's integration guide had it in > there- I'll try it tomorrow without and see if it fixes it, what you say >

Re: [cisco-voip] MOH with CUBE

2016-02-08 Thread Anthony Holloway
I just wanted to comment on two things: 1) The port 4000 thing. CUCM does this to just give a port number, it doesn't actually use it. I wouldn't be looking to hard at that as a problem. *4000 - 4005 / TCP* *These ports are used as phantom Real-Time Transport Protocol (RTP) and Real-Time Transp

Re: [cisco-voip] SIP sessions

2016-02-08 Thread Anthony Holloway
Nick, Have you looked at the UC Gateway API? I personally, have not, so I cannot say one way or the other. https://developer.cisco.com/site/uc-gateway-services/documentation/ On Mon, Feb 8, 2016 at 6:28 AM, Barnett, Nick < nick.barn...@countryfinancial.com> wrote: > I went through this with Ci

Re: [cisco-voip] UCCX 11 Finesse HAoW Island Mode

2016-02-05 Thread Anthony Holloway
ll the primary AD servers were still online for the UCM subs to > authenticate. > > On Fri, Feb 5, 2016 at 4:17 PM, Anthony Holloway < > avholloway+cisco-v...@gmail.com> wrote: > >> UCCXers, >> >> I'm trying to avoid spinning up an entire lab to answer a simple

Re: [cisco-voip] UCCX 11 Finesse HAoW Island Mode

2016-02-05 Thread Anthony Holloway
> all the primary AD servers were still online for the UCM subs to > authenticate. > > On Fri, Feb 5, 2016 at 4:17 PM, Anthony Holloway < > avholloway+cisco-v...@gmail.com> wrote: > >> UCCXers, >> >> I'm trying to avoid spinning up an entire lab to answer a sim

Re: [cisco-voip] Request for CiscoCUEEditorv1.1.exe

2016-02-05 Thread Anthony Holloway
ion goes for CUE. > > On 2/5/2016 2:47 PM, Anthony Holloway wrote: > > Does anyone have this installer file? I have a need to edit an older > systems AA script. Thanks. > > > ___ > cisco-voip mailing > listcisco-voip@

[cisco-voip] UCCX 11 Finesse HAoW Island Mode

2016-02-05 Thread Anthony Holloway
UCCXers, I'm trying to avoid spinning up an entire lab to answer a simple question that the SRND is glossing over. "Can Agents login to Finesse on the Island Mode side opposite the CUCM Publisher if using LDAP Authentication?" What the SRND has to say about failover and Island Mode: http://www.

[cisco-voip] Request for CiscoCUEEditorv1.1.exe

2016-02-05 Thread Anthony Holloway
Does anyone have this installer file? I have a need to edit an older systems AA script. Thanks. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] SIP sessions

2016-02-05 Thread Anthony Holloway
1) 1 session is equal to 1 call passing through the CUBE. Yes, that is two SIP legs on the CUBE, so your "show sip-ua call summary" command will not show you a session count, rather a leg count. CUCM RTMT Performance Counters can show you a quantity of SIP calls on the trunk. As long as the call

Re: [cisco-voip] Device Pool Mobility, CM Group

2016-02-02 Thread Anthony Holloway
You are correct that the Device Mobility feature does not change the CMG for the roaming phone. This is clearly documented in the Features and Services Guide. *"Cisco Unified Communications Manager always uses the Communications Manager Group setting from the phone record. The device always regis

Re: [cisco-voip] RTP ports used by phones

2016-01-19 Thread Anthony Holloway
The Phone would offer up it's own UDP port of...in your case...32768, to CUCM, then CUCM converts this to an MGCP message and sends to the gateway. This way the gateway knows where to send RTP. So, if anything, it's the phone's fault for offering up 32768, not the gateway. Did you happen to catch

Re: [cisco-voip] RTP ports used by phones

2016-01-19 Thread Anthony Holloway
Is this a SCCP or SIP phone? I wouldn't worry too much about where you saw "IPVMS", it's likely specific to the context of the chapter/section. I.g., Table 6 in Port Usage Guide is only for Phone to CUCM communication *For SCCP Phones, From the SRND* *SCCP endpoints use a non-configurable hard-

Re: [cisco-voip] Bulk ITL Eraser...

2016-01-19 Thread Anthony Holloway
UnifiedFX is not based in the US, they are in Glasgow Scotland, or UTC-0 https://goo.gl/maps/TpGrDGN9e5S2 It looks like you're in Illinois, or UTC-6, so, at 3:30am UTC-6 would have been 9:30am UTC-0. Not that they aren't a killer group of people, oh they are, they truly are, but it's wasn't exac

Re: [cisco-voip] IM&P 10.5(1) Version Confusion

2016-01-19 Thread Anthony Holloway
or Analyst, Network Infrastructure > Computing and Communications Services (CCS) > University of Guelph > > 519‐824‐4120 Ext 56354 > le...@uoguelph.ca > www.uoguelph.ca/ccs > Room 037, Animal Science and Nutrition Building > Guelph, Ontario, N1G 2W1 > > -

Re: [cisco-voip] Cisco Spark API

2016-01-19 Thread Anthony Holloway
Thanks for sharing this Ryan. It's really cool stuff. Why do you think there is this surge in chat bot interest all of the sudden, when chat bots have been around for ages? And, do you think this is bending the purpose of Spark, a collaborative software platform, into becoming a notification pla

Re: [cisco-voip] IM&P 10.5(1) Version Confusion

2016-01-19 Thread Anthony Holloway
; Sent from my iPhone > > On Jan 17, 2016, at 12:50 PM, Anthony Holloway < > avholloway+cisco-v...@gmail.com> wrote: > > Thanks Ryan. This is not a typo on my part, I did mean -8 and -9 > respectively. > > My IM&P pub is installed with 10.5.1.1-9, but I only hav

Re: [cisco-voip] IM&P 10.5(1) Version Confusion

2016-01-17 Thread Anthony Holloway
http://twitter.com/ryanthomashuff> > > LinkedIn: ryanthomashuff <http://linkedin.com/in/ryanthomashuff> > > Web ryanthomashuff.com > > > -- > *From:* cisco-voip on behalf of Ryan > Huff > *Sent:* Sunday, January 17, 2016 11:20 AM >

[cisco-voip] IM&P 10.5(1) Version Confusion

2016-01-17 Thread Anthony Holloway
All, Does anyone know what happened to the following IM&P versions? 10.5.1.1-8 and 10.5.1.1-9 As in, why are there two base versions? I've not seen this in the past that I can recall. I have an existing 10.5.1.1-9 system, where I would like to build out a new subscriber node, but t

Re: [cisco-voip] DID Best Practice

2016-01-14 Thread Anthony Holloway
This is just my opinion, but the best way is the way that makes sense for your environment, and is easy to manage or troubleshoot. The num-exp command on a voice gateway is an option, and so would voice translation rules. I don't see how setting up Route Points in CUCM would be a good choice, tho

Re: [cisco-voip] UCCX 11 and Finesse

2016-01-13 Thread Anthony Holloway
narroti > > “We should tansform the way we work” – Rowan Trollope > > “If you’re not failing every now and again, it’s a sign you’re not doing > anything very innovative” – Woody Allen > > > > *Click here to join me in my Collaboration Meeting Room > <https://

[cisco-voip] UCCX 11 and Finesse

2016-01-13 Thread Anthony Holloway
Just a heads up to my Cisco Collab brothers and sisters. If you are deploying UCCX v11 with Enhanced or Standard licensing, you can expect Live Data to be broken in Finesse. Cisco TAC has to root your box and upload new JAR files to fix it. https://tools.cisco.com/bugsearch/bug/cscux33949 And a

[cisco-voip] UCS C Series CIMC Password Change

2016-01-13 Thread Anthony Holloway
Just a heads up to my fellow Cisco Collab brothers and sisters. Your new CIMC might be loaded with "Cisco1234" versus "password" http://www.cisco.com/c/en/us/support/docs/field-notices/640/fn64093.html ___ cisco-voip mailing list cisco-voip@puck.nether.

Re: [cisco-voip] Recommendations Admin Phone

2016-01-06 Thread Anthony Holloway
Bazooka mode: DX80 with Jabber logged in and monitoring these people. But seriously, if you haven't bookmarked this link already, it's great: http://www.cisco.com/c/dam/en/us/solutions/collateral/business-video/business-video/endpoint-product-matrix.pdf On Wed, Jan 6, 2016 at 8:33 AM, David Zhar

Re: [cisco-voip] UCCX Abandoned Calls / Raw Data

2016-01-05 Thread Anthony Holloway
I believe this is the most recent database schema guide for us to reference: http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/user/guide/UCCX_dbschema.pdf A couple of things to note from that document: - Most of the call details are stored in

Re: [cisco-voip] Devices assigned to same user twice...

2015-12-31 Thread Anthony Holloway
gned twice... I need to clear this >>> out and reassociate... any idea how to? Other than to clear out the fields >>> and re-upload? >>> >>> >>> >>> Jonathan >>> >>> On Mon, Dec 21, 2015 at 2:33 PM, Anthony Holloway < >>&g

Re: [cisco-voip] Devices assigned to same user twice...

2015-12-21 Thread Anthony Holloway
I mean this: > > [image: Inline image 1] > > So, for each device, each user is assigned twice... I need to clear this > out and reassociate... any idea how to? Other than to clear out the fields > and re-upload? > > > > Jonathan > > On Mon, Dec 21, 2015 at 2:33 PM,

Re: [cisco-voip] Devices assigned to same user twice...

2015-12-21 Thread Anthony Holloway
The fields marked "User ID 1", "User ID 2", "User ID N", etc. are not the Owner User ID. That field is marked "Owner User ID" The User ID N fields are a list of user who can control this device. In other words, simply go to one of the End User accounts in CUCM and disassociate the phone from the

Re: [cisco-voip] Collab summit keynote simulcast on now...

2015-12-08 Thread Anthony Holloway
Brian, I missed most of it. Where can I see a replay, or read the cliff notes? Care to give us the highlights? On Tue, Dec 8, 2015 at 3:17 PM, Brian Meade wrote: > What did everyone think? Seems fairly polished but I'm sure definitely > missing a ton of traditional telephony features. > > On

[cisco-voip] UCCX + CUIC 10.6: Understanding Permissions

2015-12-08 Thread Anthony Holloway
All, I have to admit defeat on CUIC permissions. I just don't get it yet. I thought I understood it, but things often end up greyed out for myself, and it frustrates me that I cannot grasp this concept. What is a good explanation for how permissions work? What are some basic permission setting

Re: [cisco-voip] UCCX: CAD To Finesse Migration Utility

2015-12-03 Thread Anthony Holloway
Just to confirm, this is only supported when upgrading to UCCX 11+? I have a 10.6(1)SU1 with finesse and was thinking about using this tool. Thanks. On Thu, Nov 12, 2015 at 9:41 AM, Ryan LaFountain (rlafount) < rlafo...@cisco.com> wrote: > Hi All, > > The CAD To Finesse Migration Utility has be

Re: [cisco-voip] Jabber phone mode outbound calls issue

2015-11-27 Thread Anthony Holloway
Your suggestion to use the region between the endpoint and the gateway is cleaner and easier to implement. I second that method. On Fri, Nov 27, 2015 at 11:48 AM, Ryan Huff wrote: > I apologize, for TDM you would use "bearer-cap speech". To remove voice > capabilities from the SDP, you could us

Re: [cisco-voip] Call Queue while hunting

2015-11-24 Thread Anthony Holloway
The Unity Connection Call Handler trick would not. It would play a single message first, then transfer to the Hunt Pilot, where it would continue to work as you've already experienced. If you want the user experience you are describing, then you're looking at Cisco Unified Contact Center Express,

Re: [cisco-voip] BAT Conference Now?

2015-11-20 Thread Anthony Holloway
BAT Insert Users > View Sample File ENABLE END USER TO HOST CONFERENCE NOW, MEETING NUMBER, ATTENDEES ACCESS CODE SQL run sql update enduser set enableusertohostconferencenow = 't', conferencenowaccesscode = '12345' where keypadenteredalternateidentifier is not null and enableusertohostconferen

Re: [cisco-voip] Restart CUIC

2015-11-20 Thread Anthony Holloway
2nd opinion from a stranger on the internet? On Fri, Nov 20, 2015 at 2:04 PM, Jose Colon II wrote: > I concur. Unfortunately my boss didn't and wanted me to get a 2nd opinion > lol. > > Thanks!! > Jose > > On Fri, Nov 20, 2015 at 1:44 PM, Anthony Holloway < >

Re: [cisco-voip] Restart CUIC

2015-11-20 Thread Anthony Holloway
I say, if you need to restart it, then restart it. It's just reporting, so no calls will be impacted, and since the call details are not written to, nor controlled by CUIC, you wouldn't lose data while the service is stopped. utils service restart Cisco Unified Intelligence Center Reporting Servi

Re: [cisco-voip] CUCM Upgrade failure...

2015-11-16 Thread Anthony Holloway
Looks like you're all good now, but as a heads up to everyone else, don't stop at checking NTP with "utils ntp status". You will fail to upgrade if your NTP configuration has an FQHN for the NTP server which begins with a digit. E.g., 0.pool.ntp.org You will not see the hostname in the output of

Re: [cisco-voip] UCCX: CAD To Finesse Migration Utility

2015-11-13 Thread Anthony Holloway
Congrats on launching this tool Ryan! I'll give it a go on my next migration and provide feedback. On Thu, Nov 12, 2015 at 9:41 AM, Ryan LaFountain (rlafount) < rlafo...@cisco.com> wrote: > Hi All, > > The CAD To Finesse Migration Utility has been posted on DevNet. > > If you are looking to migr

Re: [cisco-voip] Call Manager 10.5 MOH Volume

2015-11-10 Thread Anthony Holloway
I don't know what could be wrong, but I do know of a Service Parameter setting which can help you. *Default MOH Volume Level* This parameter specifies the dB (volume) level adjustment applied to MOH audio source files when new audio source files are imported. Changes to this parameter ONLY affect

Re: [cisco-voip] CUCM losing access to NTP for extended period

2015-11-08 Thread Anthony Holloway
"When a cluster has external NTP clock configured and that clock source is unavailable for some reason Publisher node will stop synchronizing its clock with the rest of the cluster nodes. This causes all nodes to drift independently of each other. This condition could lead to major DB replication f

Re: [cisco-voip] External calls from Jabber

2015-11-05 Thread Anthony Holloway
There's a dial pad in Jabber for Windows? I know there's one in mobile. On Thu, Nov 5, 2015 at 12:51 PM, Aaron Banks wrote: > > Per Charles' suggestion, I used the DNA tool to analyze the dialed call > from jabber. Nothing is being blocked. Digits are not being dialed by > clicking on the con

Re: [cisco-voip] External calls from Jabber

2015-11-05 Thread Anthony Holloway
It's pretty straight forward, if you already have a grasp on CUCM core functionality. Your reported error message sounds like the Annunciator telling you there were no matches in the dial plan for what you dialed. You didn't mention what was dialed, so we cannot help you there. If however, the e

[cisco-voip] ESXi RAM Requirements

2015-10-30 Thread Anthony Holloway
Hey All, I'm trying to understand the concept of ESXi's RAM requirements, and with 5.5 VMWare says the minimum is 4GB, but they do recommend 8GB for "full features." When I look at this one guide as an example: http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware#BE6000H.C2.A0Server

Re: [cisco-voip] CM 8.6 to 10.5 common Partition

2015-10-28 Thread Anthony Holloway
The common partition will float between 90% and 95% capacity by design, and by default. You can adjust this if you want to via RTMT Low and High Water Marks for the Common Partition. The way the Low and High marks work is like this: If the system is at 0% utilzed, then starts to increase to exce

Re: [cisco-voip] Jabber and Outlook Contacts

2015-10-27 Thread Anthony Holloway
If you haven't seen this, it's pretty great. It's a wizard, which runs in your browser, that will walk you through all of the Jabber XML settings, and output a jabber-config.xml file for you to use. https://supportforums.cisco.com/document/106926/jabber-config-file-generator On Tue, Oct 27, 2015

Re: [cisco-voip] 3rd Party backup tools

2015-10-26 Thread Anthony Holloway
As a Cisco partner, I will be sticking to the book on this one (DRS). http://docwiki.cisco.com/wiki/Ongoing_Virtualization_Operations_and_Maintenance#Backup.2C_Restore.2C_and_Server_Recovery However, I am very curious to know what else works, and how well it works. On Sun, Oct 25, 2015 at 11:12

Re: [cisco-voip] LDAP custom filter for ipPhone field

2015-10-23 Thread Anthony Holloway
Personally, I think the priority should be a uniform directory with globally reachable numbers. Think about Jabber on mobile as IM&P only, no softphone, and wanting to call people from the native phone app and cellular network. With a directory which is only has intra-enterprise significance, you

Re: [cisco-voip] LDAP custom filter for ipPhone field

2015-10-23 Thread Anthony Holloway
01] wrote: > I completely second the proposal to use +E.164 in directories. > > > > What I haven’t figured out what the right thing to do for non-DID > extensions. > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Anthony Holloway

Re: [cisco-voip] LDAP custom filter for ipPhone field

2015-10-22 Thread Anthony Holloway
gt; Senior VoIP Analyst > > Canadian Natural Resources Limited > > Suite 1800, 324 – 8th Ave SW > > Calgary AB, T2P 2Z2 > > T: 403 517 7238 > > C: 587 585 2924 > > Email: john.s...@cnrl.com > > > > *From:* avhollo...@gmail.com [mailto:avhollo...@gmai

Re: [cisco-voip] LDAP custom filter for ipPhone field

2015-10-22 Thread Anthony Holloway
Just so you know the LDAP filters do not manipulate data synced in from LDAP. They simply filter which records will be synced. If you already have the ipPhone field filled in, within LDAP, as the last 4 of the phone, then you're probably only missing the mapping in the LDAP directory. It looks l

[cisco-voip] Video Design Guide

2015-10-18 Thread Anthony Holloway
Since there was only positive feedback from the group on the topic of discussing video here, I'll just go ahead and ask the question I originally wanted to ask Is there a better document that this one, for learning the fundamentals of video design? http://www.cisco.com/c/en/us/td/docs/voice_i

[cisco-voip] Video Architecture

2015-10-17 Thread Anthony Holloway
Does this list, being labeled "VoIP" and not "Voice", include Video in the "V", or is the "V" for Voice only? A bit of tongue-in-cheek there, but I think you know what I mean. With every day that passes, I feel like, as a Voice Engineer, I am being asked to know and implement Video more and more.

Re: [cisco-voip] 79xx Ring in name display

2015-10-17 Thread Anthony Holloway
It sounds like you want to query your database for the calling party number, and have it pull out a name to show on the phone? yes? If so, I've used this before, and not only did it work great, the guy was very helpful in getting it setup. I used the "external web server" option, and that web se

Re: [cisco-voip] How Many Docs Does it Take to Prep for an Upgrade?

2015-10-17 Thread Anthony Holloway
s not fun to say the least. > > But isn't Prime supposed to make it easy to upgrade now? > > > --- > Lelio Fulgenzi, B.A. > Senior Analyst, Network Infrastructure > Computing and Communications Services (CCS) > University of Guelph > > 519‐824‐4120 Ext 56354 &

Re: [cisco-voip] How Many Docs Does it Take to Prep for an Upgrade?

2015-10-16 Thread Anthony Holloway
> 519‐824‐4120 Ext 56354 > le...@uoguelph.ca > www.uoguelph.ca/ccs > Room 037, Animal Science and Nutrition Building > Guelph, Ontario, N1G 2W1 > > -- > *From: *"Anthony Holloway" > *To: *"Cisco VoIP Group" > *Sent: *Friday, O

Re: [cisco-voip] How Many Docs Does it Take to Prep for an Upgrade?

2015-10-16 Thread Anthony Holloway
) and do a dry run. > > > Original message > From: Anthony Holloway > Date:10/16/2015 2:38 PM (GMT-05:00) > To: Cisco VoIP Group > Subject: [cisco-voip] How Many Docs Does it Take to Prep for an Upgrade? > > Does anyone else do this? Gather all of the docume

[cisco-voip] How Many Docs Does it Take to Prep for an Upgrade?

2015-10-16 Thread Anthony Holloway
Does anyone else do this? Gather all of the documentation ahead of time, because inevitably you're going to revisit a document more than once? There are a lot of documents to gather! Anything I could be doing better? Tips? Tricks? I create a spreadsheet of all of the pertinent documents I need

Re: [cisco-voip] Outbound IVR-UCCX and CUBE

2015-10-16 Thread Anthony Holloway
Nice work Nick, and thanks for such great detail on your efforts. I agree that switching your transcoder to universal didn't help you, considering you are not using the transcoder any longer. You did confirm that correct? I am also curious to see how having no dtmf-relay impacts your users. You

Re: [cisco-voip] Jabber for Windows 11.x

2015-10-09 Thread Anthony Holloway
Are you saying that they cannot co-exist, or that the order of installation is important? If so, is that for the presence indicators (beans I believe they are called) within Outlook to be tied to Jabber and not Lync? Or something else? E.g., Trying to dual boot Windows and Linux

Re: [cisco-voip] Understanding a Defect's Affected Versions

2015-10-08 Thread Anthony Holloway
t;>>> > >>>>> I need to use the 10.5.2.12028-1 ES or latest ES 10.5.2.13039-1. > >>>>> Currently debating which route I'm going to go or wait out for SU3 or > >>>>> until we upgrade to 11.x. This SNR bug is effecting some users

Re: [cisco-voip] DRS Backups 10.5

2015-10-08 Thread Anthony Holloway
"...but the bigger problem with FreeFTPd is it is not a true windows service..." Actually that's not true. I have successfully had freeFTPd running as a windows service and not require a login session to keep it running. That would only be true if you started freeFTPd in your Windows session, an

Re: [cisco-voip] DRS Backups 10.5

2015-10-07 Thread Anthony Holloway
Nope, SFTP only for DRS. "You must have access to an SFTP server to configure a network storage location." Source: https://cucmpub.domain.com/Help/en_US/drs/ctx/index.html?CUCM_RF_BB205B4C_00_backup-device-settings.html#drf_storage On Wed, Oct 7, 2015 at 12:52 PM, wrote: > > > I have been asked

Re: [cisco-voip] Understanding a Defect's Affected Versions

2015-10-06 Thread Anthony Holloway
me to an Excel spreadsheet." Source: http://www.cisco.com/web/applicat/cbsshelp/help.html#sort On Tue, Oct 6, 2015 at 1:52 PM, Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > I am going to submit feedback right now as well. However, I will say that > you can ap

Re: [cisco-voip] Understanding a Defect's Affected Versions

2015-10-06 Thread Anthony Holloway
for SU2, SU2a. > >>> >> > >>> >> I need to use the 10.5.2.12028-1 ES or latest ES 10.5.2.13039-1. > >>> >> Currently debating which route I'm going to go or wait out for SU3 > or > >>> >> until we upgrade to 11.x. This

Re: [cisco-voip] Presence status for third party app

2015-10-02 Thread Anthony Holloway
Have you looked into this: https://developer.cisco.com/site/unified-presence/overview/ Or are you asking for a ready made solution? What's the third party app? On Fri, Oct 2, 2015 at 2:16 PM, Rob Dawson wrote: > Doing some tinkering and looking for a way to monitor a particular users > status

Re: [cisco-voip] strange shared line behavior on 88XX phones

2015-10-02 Thread Anthony Holloway
answered that is the problem. > > This was a 5 cluster project that started prior to the release of SU2 and > SU2a so going back and upgrading again wasn't an option. > > On Sep 30, 2015 9:27 PM, "Anthony Holloway" < > avholloway+cisco-v...@gmail.com> wrote: > &

Re: [cisco-voip] Upgrade of CUCM with UCCX HA enabled

2015-10-01 Thread Anthony Holloway
RE: Hunt Groups Just make sure you're following the restrictions of such a design: "Agent extensions cannot be added to hunt lists or hunt groups. If an agent has only one line, then the agent phone cannot be part of a hunt list or hunt group. In the case of multiple lines, none of the lines on t

Re: [cisco-voip] strange shared line behavior on 88XX phones

2015-09-30 Thread Anthony Holloway
Having the 487 delayed would not impact when the phone starts ringing though. In fact, the phones should start ringing at the sending of the 180 back to CUCM. In Daniel's diagram that would be this one: cucm ß 180 ß phoneA&B&C (one response per phone) So, if anything, there should be a dela

[cisco-voip] CUC 10.5(2)+ and ESXi 5.5+ Latency Sensitivity

2015-09-29 Thread Anthony Holloway
Has anyone tried this out yet? What's been your experience? I'm running ESXi 5.5 and vSphere client 5.5 and CUC 11.0 and would like to try this out, but I cannot find the setting in the vSphere client. [image: Inline image 1] Researching the feature on vmware's website hints (or directly states

Re: [cisco-voip] CUC 10.5(2)+ and ESXi 5.5+ Latency Sensitivity

2015-09-29 Thread Anthony Holloway
After I sent this, I just found out how to do it in the vSphere client: http://blog.warcop.com/2015/05/04/cisco-uc-and-vmware-latency-sensitivity/ Still, I'd like to know if you've tried it or not, and what your experiences have been. Thanks. On Tue, Sep 29, 2015 at 1:38 PM, Anthon

[cisco-voip] Understanding a Defect's Affected Versions

2015-09-29 Thread Anthony Holloway
In reference to this defect: https://tools.cisco.com/bugsearch/bug/CSCuv45722 Can you help me understand what this means as far as all affected versions? On the surface, it would appear that it's only affecting 9.1(2). However, with a fixed in version being way out in 11.5, that would also indi

Re: [cisco-voip] Feature Request to fix Licensing issues with EM

2015-09-28 Thread Anthony Holloway
do not actually own them, which in and of itself is bad. I tend to think of the two going hand in hand, since a typical user is the owner and the associated user. On Sun, Sep 20, 2015 at 10:06 PM, James Andrewartha < jandrewar...@ccgs.wa.edu.au> wrote: > On 18/09/15 03:33, Anthony Hollo

Re: [cisco-voip] Feature Request to fix Licensing issues with EM

2015-09-17 Thread Anthony Holloway
I buy more licensing that I already have? thus working through the > association of devices to users. > > So now I'm stuck in a Associating user / device nightmare. which I can > work through. But now I have to keep my associations current moving > forward (we move users oft

Re: [cisco-voip] Feature Request to fix Licensing issues with EM

2015-09-17 Thread Anthony Holloway
m stuck in a Associating user / device nightmare. which I can > work through. But now I have to keep my associations current moving > forward (we move users often) so I don't get out of Licensing complainants > again. > > Scott > > On Thu, Sep 17, 2015 at 11:44 AM, Anthony

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