Re: [cisco-voip] CCNA Voice test
It's all multiple choice. My best advice is to go over the guide at https://learningnetwork.cisco.com/community/certifications/voice_ccna/icomm/exam-topics . It's a very picky exam in my opinion, but then again I failed it recently and am gearing up to take it again tomorrow afternoon. :) -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com <ben.st...@gmail.com> @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com "From sour-faced saints and silly devotions, good Lord, preserve us!". -- St. Teresa of Avila On Tue, Sep 15, 2015 at 3:02 PM, Nortel Nan via cisco-voip < cisco-voip@puck.nether.net> wrote: > I'm taking it on Thursday and I would gladly take advice on what to focus > on. > > What is the test like? Is it multiple choice? Is it interactive with a lab > of some kind? > > What helped you most when you took the test? > What sections would you spend more time on? > > Were there any online resources that were particularly helpful like > practice tests? > > Thanks, > Nan > > > ___ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] TTY type services?
Working in a town that is the home of the state school for the deaf, these issues come up frequently. Most of our local deaf community would much rather use a video phone connected to a Video Relay Interpreter (VRI). https://www.fcc.gov/guides/video-relay-services -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Wed, Apr 1, 2015 at 12:55 PM, Matthew Loraditch mloradi...@heliontechnologies.com wrote: Out of several thousand phones, I am surprised I have never been asked this before, but I have a client going deaf. The customer sent this over: http://www.captel.com/captel I think it might work over an ata, but is there a more Cisco friendly solution out there? Thanks in advance! Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook https://www.facebook.com/heliontech?ref=hl | Twitter https://twitter.com/HelionTech | LinkedIn https://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+ https://plus.google.com/+Heliontechnologies/posts ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] possible cisco.com/go/tool idea?
Cisco has a tool similar to what you want. http://www.cisco.com/c/en/us/products/cloud-systems-management/active-advisor/index.html -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Fri, Mar 6, 2015 at 8:50 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in some simple format, that no they are not yet end of life, or yes, they are end of life, here are the dates. Thoughts? Is there another way to do this rather than going to the product page and looking for things? It's fairly easy to do with some things, but with others, like network modules, not so easy. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] possible cisco.com/go/tool idea?
Yes, it uses the PC you run it from to do the scanning. -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Fri, Mar 6, 2015 at 11:17 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: Is this thing supposed to work on private IP address ranges? It says my hosts are not reachable, but I can SSH directly from my workstation. We don't have HTTP(S) enabled, only telnet and ssh. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 -- *From: *Ben Story ben.st...@gmail.com *To: *Lelio Fulgenzi le...@uoguelph.ca *Cc: *Cisco VOIP cisco-voip@puck.nether.net *Sent: *Friday, March 6, 2015 11:29:14 AM *Subject: *Re: [cisco-voip] possible cisco.com/go/tool idea? Cisco has a tool similar to what you want. http://www.cisco.com/c/en/us/products/cloud-systems-management/active-advisor/index.html -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Fri, Mar 6, 2015 at 8:50 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in some simple format, that no they are not yet end of life, or yes, they are end of life, here are the dates. Thoughts? Is there another way to do this rather than going to the product page and looking for things? It's fairly easy to do with some things, but with others, like network modules, not so easy. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] UCCX Agent Status
We have a UCCX queue that has the logic that if all agents are Not Ready, it will send the call to voicemail. This particular CSQ has a small number of agents so we're running into the problem where all agents are Not Ready because one or two agents are making outbound calls. Any suggestions of how to distinguish between Not Ready and Not Ready due to outbound calls? If it's an outbound call we know the agent will be able to take the inbound call relatively soon so we'd rather not have it go to voicemail. -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX Agent Status
10.6 Finesse, just making call from the agent phone (following up on VM generally) -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Thu, Feb 26, 2015 at 11:40 AM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: What version of UCCX? CAD or Finesse? Outbound subsystem or just making calls from Agent phone? On Thu, Feb 26, 2015 at 10:50 AM Ben Story ben.st...@gmail.com wrote: We have a UCCX queue that has the logic that if all agents are Not Ready, it will send the call to voicemail. This particular CSQ has a small number of agents so we're running into the problem where all agents are Not Ready because one or two agents are making outbound calls. Any suggestions of how to distinguish between Not Ready and Not Ready due to outbound calls? If it's an outbound call we know the agent will be able to take the inbound call relatively soon so we'd rather not have it go to voicemail. -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CCNA/CCNP Collaboration certs
Is it just me or does it seem weird for a CCNA level to now require two tests. Money grab? -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Tue, Feb 17, 2015 at 9:58 AM, Charles Goldsmith wo...@justfamily.org wrote: https://learningnetwork.cisco.com/community/ccna-ccnp-collaboration ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CCNA/CCNP Collaboration certs
Better than how they handled CCSP to CCNP Security and required a complete redo. Sent from my iPhone On Feb 17, 2015, at 11:57 AM, Ryan Huff ryanh...@outlook.com wrote: What gets me is that a CCNP Voice needs one test to upgrade to CCNP Collaboration (http://www.cisco.com/web/learning/tools/ccnp_collab/ccnp_collab_tool.html). Really? Only one test's worth of info is what changes between Voice and Collaboration? If you are going to retire and invalidate a credential and move to another tract altogether, then it should be a top-down revamp, not just one test of a few new questions about video. This feels like it is nothing more than re branding/marketing; and I shouldn't have to pay for that. My grumpy two cents, Ryan Date: Tue, 17 Feb 2015 10:10:24 -0600 From: ben.st...@gmail.com To: wo...@justfamily.org CC: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CCNA/CCNP Collaboration certs Is it just me or does it seem weird for a CCNA level to now require two tests. Money grab? -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Tue, Feb 17, 2015 at 9:58 AM, Charles Goldsmith wo...@justfamily.org wrote: https://learningnetwork.cisco.com/community/ccna-ccnp-collaboration ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Scratching my head, need a different set of eyes please cucm 10.5 ...
Check your Idle URL. -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Thu, Jan 29, 2015 at 10:52 AM, Ryan Huff ryanh...@outlook.com wrote: CUCM 10.5 (New Build with DNS) Testing out phone registration with IP Communicator 8.6.4. Phone auto registers just fine and is assigned all the auto registered defaults I have specified (DN, partition, CSS ... etc) and the IP communicator is able to resolve all the URLs by DNS. Everything appears to be fine. However, the Services menu keeps poping up. I haven't configured any services beyond the shipped services so the service menu is blank. I hit the exit button on the services menu and it goes away for a second or two, then it comes right back. The phone can still process digits, I can dial, I can get dialtone ... etc everything seems to work but the services menu. I feel like I have dealt with this before but I can't recall what the solution was. Thanks, Ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] IP Phone 7841 AUX Port and Credit Card Machine
http://www.cyberdata.net/products/voip/oemendpoints/cardreadernetwork/documentation/010903_930136E_VoIP_Card_Reader_Quick_Ref.pdf http://www.cyberdata.net/products/voip/oemendpoints/cardreadernetwork/ -- Ben Story CCSP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Thu, Jan 22, 2015 at 9:33 AM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: Thanks for the information Ben. I looked over that website and didn't find any product to suggest this was possible, and a google search on their site provided no results either. https://www.google.com/#q=%22auxiliary+port%22+OR+%22aux+port%22+site:cyberdata.net It's be great to find evidence of this if you have it. On Thu Jan 22 2015 at 8:43:15 AM Ben Story ben.st...@gmail.com wrote: I've seen such things at Cisco Live! before. Not much about it on their website, but this place seems to have add ons for the Cisco phones including card readers. http://www.cyberdata.net/products/voip/index.html -- Ben Story CCSP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Wed, Jan 21, 2015 at 9:51 AM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: All, I just ran into something very strange, were a customer is stating they are able to use a credit card machine via the AUX port on the back of a 7841. The 7841 data sheet and admin guide would suggest that this is not possible, as their only reference to this port is with the use of a headset. Now, I know these ports can be used for troubleshooting and/or hacking the phones, but I have not heard of a legit use like this before. Can anyone comment on this? ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Redirect CUCM Hunt Group to CUC Call Handler
I'm deploying a CUCM 10.5 cluster for a group of medical offices. Each office acts independently and are used to traditional key system features like Night Service/Bell mode. Right now I have inbound calls to a particular office using plar to ring to a hunt group that includes all of the phones for an office. The customers would like to be able to press a button or in some way toggle a mode where the hunt group goes to a call handler on CUC. They have already ruled out time of day routing as they want it to be on demand. They've also rejected logging the phones out of the hunt group. Short of writing an AXL web application to set forwarding options on the hunt group, is there anything that can mimic the behavior they want? -- Ben Story CCSP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] CUCM 10.X Self Provisioning
I've been playing with the Self Provisioning feature within CUCM 10.x. I've got it working if I have a user with an assigned extension. Is there a way to use this feature for phones that won't be tied to a user like TAPS can do? -- Ben Story CCSP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUCM 10.X Self Provisioning
Nice work around. Thanks for the idea Anthony. In healthcare it's the exception that a phone has an assigned user so we buck Cisco's deployment tool trends. -- Ben Story CCSP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Wed, Oct 1, 2014 at 12:17 PM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: The short answer is I don't think you can. Did you see this? *Set Up Cisco Unified Communications Manager to Support Self-Provisioning*Before You Begin The administrator *must* first either add the end user using the Bulk Administration Tool or synchronize the end user from LDAP to add the end users to the Cisco Unified Communications Manager. *Source: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_C95ABA82_00_admin-guide-100/CUCM_BK_C95ABA82_00_admin-guide-100_chapter_01101001.html#CUCM_TK_S4789CA5_00 http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_C95ABA82_00_admin-guide-100/CUCM_BK_C95ABA82_00_admin-guide-100_chapter_01101001.html#CUCM_TK_S4789CA5_00* I think, but I could be wrong, that the self in self-provisioning is referring to the end users. So, knowing that it's for end users only, you could create a fake user for the phone during self provisioning, have a supervisor, receptionist, whoever, complete the process, and then just delete the user and convert to anonymous. The clean up process can be automated or bulked by giving these common area phones a common attribute to search on. E.g., description contains anonymous OR if you know the DB schema: *select name from device where fkenduser = (select pkid from enduser where userid = 'selfprovioningfakeuser')* On Wed, Oct 1, 2014 at 10:57 AM, Ben Story ben.st...@gmail.com wrote: I've been playing with the Self Provisioning feature within CUCM 10.x. I've got it working if I have a user with an assigned extension. Is there a way to use this feature for phones that won't be tied to a user like TAPS can do? -- Ben Story CCSP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Copying CME Files/ios between Gateways
You can use a USB stick. The archive-sw command if available on the ISR might be handy too. Ben Story, CCSP, CCDA Sent from my iPhone On Jul 19, 2014, at 2:13, Dave Hayes boyzi...@hotmail.com wrote: Hi All As the title states is there any way that the full CME files can be copied between Gateways in one hit? Having to replace hardware so need copy the complete setup and unfortunately the original Gateway has no support so can't download from Cisco (entitlement required) CME version is 9.1 Ios version c2951-universalk9-mz.SPA.152-4.M3.1 ISR c2951 Any assistance greatly appreciated. Thanks Dave ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] cucm 10.5(1) vs 10.0(1)
I haven't run into any problems with 10.5(1) on CUCM yet. But... if you want to use SRST Manager it is only compatable with 9.x until later this summer when they release the new version. -- Ben Story CCSP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Tue, Jul 8, 2014 at 7:23 AM, GR grc...@gmail.com wrote: Hi Guys, Was just about to do a fresh installation of ucm/cuc/imp on a Cisco BE6k. Is 10.5 mature enough to go ahead? Anyone has anything to share on whether to go for a 10.0 or 10.5? Googling didnot yield sufficient results - if anyone can share there first hand experience or thoughts would be great. -gr Sent from my iPhone ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] SRST Manager
Is there a replacement for SRST Manager in the 10.x CUCM lineage? Looks like SRST Manager 9.x sees CUCM 10 as CUCM 1 and marks it as an invalid version. -- Ben Story CCSP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] S2 Netbox and CUCM
Has anyone ever done any integration between S2 Netbox security and Cisco IP phones? Specifically we would like to be able to have an extension or button on a phone open a door. -- Ben Story CCSP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
