Re: [cisco-voip] Cisco Unity 9

2015-09-14 Thread Daniel Pagan
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/gui_reference/guide/8xcucgrgx/8xcucgrg060.html#pgfId-1052219 Check out table 6-9, specifically the “Callers Hear” section. This doc talks about Call Handlers but the “Callers Hear” section is applicable to CUC users and should

Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

2015-09-14 Thread Daniel Pagan
I don’t know why this failed to connected when reading the release notes. Quite the brain fart… No OS = no SFTP = local mounting of ISO. - Dan From: NateCCIE [mailto:natec...@gmail.com] Sent: Monday, September 14, 2015 4:42 PM To: Daniel Pagan <dpa...@fidelus.com> Cc: Justin Steinberg &l

Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

2015-09-14 Thread Daniel Pagan
I’m digging up this old thread once again. With PCD v11 released, it’s great to see that remote SFTP sources can now be used, but it’s also disappointing to see it restricted to upgrades only. Does anyone know if there are plans to support migrations using a remote SFTP server? Is the issue of

Re: [cisco-voip] strange shared line behavior on 88XX phones

2015-09-30 Thread Daniel Pagan
Interesting… Out of curiosity, there should first be a CANCEL to the IP phones where the call wasn’t answered. The phones should then 200 that CANCEL request, and then send the 487 final response to the original INVITE for the call. Do you see the 487 final response six seconds after the

Re: [cisco-voip] strange shared line behavior on 88XX phones

2015-09-30 Thread Daniel Pagan
cucm <-- 487 with CSeq: 101 INVITE <-- phoneB (one response per phone) cucm --> ACK --> phoneB cucm --> ACK --> phoneC Hope this helps. I’m pretty interested in knowing what you or TAC finds. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf O

Re: [cisco-voip] strange shared line behavior on 88XX phones

2015-10-01 Thread Daniel Pagan
the local ringer, but if the issue is a delay in *starting* the ringer, then I agree this 487 certainly shouldn’t be applicable. Dan From: avhollo...@gmail.com [mailto:avhollo...@gmail.com] On Behalf Of Anthony Holloway Sent: Wednesday, September 30, 2015 11:27 PM To: Erick Wellnitz Cc: Daniel Pagan

Re: [cisco-voip] UCx 9 - email notifications

2015-09-09 Thread Daniel Pagan
Accomplish this with the Accept and Relay option for user message actions for VM1 and specify VM2’s SMTP address. This should keep the message available for VM1 while forwarding a copy to VM2. You’ll need to setup CUC with a SMTP smart host in order to relay messages, and will likely need to

Re: [cisco-voip] Analog ports on a 2901

2015-09-22 Thread Daniel Pagan
I would also suggest debugging the signaling protocol being used for calls to/from this analog port or reviewing CCM SDI/SDL traces. If these are MGCP controlled, try to determine if CUCM transmitted a DLCX without first receiving a NTFY for the on-hook event (O: L/hu). Seeing a NTFY with O:

Re: [cisco-voip] Service Provider SIP Trunks

2015-08-28 Thread Daniel Pagan
My first step would be to find out the direction of the 500 final response. I would run a ccsip messages debug on CUBE and recreate the issue for determining where the 500 final response is being generated. The User-Agent header should tell you what device is generating it. My second step would

Re: [cisco-voip] Service Provider SIP Trunks

2015-08-28 Thread Daniel Pagan
Hey Ryan! Hope you’re well ☺ Just wanted to add here that not supporting early offer should result in one of two things – either local ring back would be generated on the calling device and/or there will be no audio in scenarios where audio cut-through is required before the 200 final response

Re: [cisco-voip] advice on upgrading large CUCM cluster with CoW from 8.6 to 10.5

2015-12-02 Thread Daniel Pagan
Comments below. Hope this helps. - Danend attach- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Dave Goodwin Sent: Tuesday, December 01, 2015 8:41 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] advice on upgrading large CUCM cluster with CoW from 8.6

Re: [cisco-voip] VCS Checker

2015-12-10 Thread Daniel Pagan
Had no idea this XML generator was available. I’ve been grabbing sample scripts off Github and customizing them in the lab for testing purposes so this should supplement that setup very well. I just tested it for a few minutes and it seems like it replaces device-specific fields (via, contact

Re: [cisco-voip] Jabber phone mode outbound calls issue

2015-11-24 Thread Daniel Pagan
Looking at the SIP transactions in a parser that doesn't display header fields (it doesn't even have the start-line) really limits how much information one can gather from the output. The REFER should have either a Replaces: header field or, most likely, a Refer-To: header field, which should

Re: [cisco-voip] Restart CUIC

2015-11-20 Thread Daniel Pagan
Not to mention further impact caused by a “can’t break what’s broken” approach without having full knowledge of additional dependencies. I would add a third to your list: 3) Do I understand all the dependencies of this service I’m restarting, trunk I’m resetting, server I’m rebooting, or

Re: [cisco-voip] Call to Huntgroup drop when Group only contains csf

2015-11-23 Thread Daniel Pagan
Just a heads up, the Use Forward Settings of Line Group Member should use the forward no coverage settings of the DN forwarding to the Hunt Pilot. No need to have an active line member in the LG. Just ran a quick test to confirm - the only member of a LG was logged out with the device

Re: [cisco-voip] Call to Huntgroup drop when Group only contains csf

2015-11-23 Thread Daniel Pagan
the Call Forward No Coverage (CFNC) settings for the original called number that forwarded the call to this hunt pilot.” - Dan From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Monday, November 23, 2015 11:38 AM To: Daniel Pagan <dpa...@fidelus.com>; rschukne...@gmx.de; cisc

Re: [cisco-voip] System Call Handlers: Message forwarding after recording

2015-11-23 Thread Daniel Pagan
Set the call handler to send voice messages to a specific user with mailbox. Configure that CUC user to relay voice messages (not accept and relay) to an SMTP address in the Message Actions config page. This assumes you have an SMTP server configured in the SMTP Smart Host page. Also the user

Re: [cisco-voip] Columbia CUBE to Claro outbound issue

2016-04-03 Thread Daniel Pagan
Personally, I would push back to them and simply provide them with the request URI your transmitting, which they should be using for routing purposes. INVITE sip:1343@10.11.0.9:5060 SIP/2.0 I say push back because a 404 is a very straight forward response and sent for one reason. If their

Re: [cisco-voip] Changing vCPU Quantities

2016-07-27 Thread Daniel Pagan
I’ve heard of this as well and actually have an open case that will require a rebuild of CUC in order to add an additional vCPU. From what I recall, it can be done but Unity won’t utilize the additional core unless it’s detected during the install process. CUC, from what I know, is the only UC

Re: [cisco-voip] SIP protocol question

2016-07-08 Thread Daniel Pagan
According to the RFC, the Allow-Events header is specifically used to convey events that a UA can support using the SUBSCRIBE method. Typically we’ll see KPML or Presence as a supported Allow-Event value, which makes sense since both of those events are initiated through SUBSCRIBE/NOTIFY

Re: [cisco-voip] cisco 8851 problematic

2017-02-09 Thread Daniel Pagan
I have heard of this but have yet to see it from a trace perspective. For troubleshooting, my first step would be to determine if the problem is CUCM or the IP Phones that don't stop ringing. The call is sent to an 8851/61 using INVITE, which means CUCM should force them to stop ringing on

Re: [cisco-voip] SIP session timer in IOS gateway

2016-09-23 Thread Daniel Pagan
ll suggest, if possible, to address the main problem of your session expiration. Hope this helps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Friday, September 23, 2016 4:12 PM To: Norton, Mike <mikenor...@pwsd76.ab.ca>; cisco-voip

Re: [cisco-voip] cisco 8851 problematic

2017-04-07 Thread Daniel Pagan
ly pushing for creation of a new defect and can share that ID if you feel it would help. Hope this helps. Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Thursday, February 9, 2017 10:28 AM To: cisco.voip <cisco.v...@verizon.net>; cisco-voip

Re: [cisco-voip] CCX and NTP

2017-05-08 Thread Daniel Pagan
Just adding my experience to this… I agree and can attest to the stratum-1 server caveat below. After some time, the NTP client can get blocked and force you (the general “you”) to update your entries in the near future. Of course multiple NTP entries can be configured but if you’re doing

[cisco-voip] Expert-Level Cert Renewal

2017-06-06 Thread Daniel Pagan
Some of you might be interested to hear that Cisco has announced a new method of renewing one's expert-level certification. While taking a written exam is still an option, those needing to renew their CCIE/CCDE will be allowed to enroll themselves in select classes, online and in-person, which

Re: [cisco-voip] [EXT] Re: How to handle expired Phone-VPN-trust, phone-SAST-trust, other certificates

2018-10-25 Thread Daniel Pagan
In your example, the SERVER2 certificate in phone-vpn-trust is there because someone would have placed it there for some reason. Some additional info... certificates uploaded to the phone-vpn-trust store can be associated with a VPN gateway in /ccmadmin. When assigned to a VPN-enabled phone

Re: [cisco-voip] [EXT] Re: Field Notice from Cisco making Secure LDAP mandatory

2020-02-13 Thread Daniel Pagan
and will also ensure that services remain up and running when the security update becomes mandatory.” - Daniel Pagan From: cisco-voip On Behalf Of Daniel Pagan Sent: Tuesday, February 11, 2020 2:36 PM To: Lelio Fulgenzi ; Matthew Loraditch Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net

Re: [cisco-voip] [EXT] Re: Field Notice from Cisco making Secure LDAP mandatory

2020-02-11 Thread Daniel Pagan
It does not appear Microsoft will be enforcing LDAP over TLS with this upcoming patch. While the original plan was indeed to tighten this up, it seems this requirement is being delayed until after Q2 of the year. The advisory was updated February 4th and shows: Windows Updates in March 2020 add

Re: [cisco-voip] [EXT] Re: Field Notice from Cisco making Secure LDAP mandatory

2020-02-11 Thread Daniel Pagan
is a bit behind and needs to be updated. Hopefully this buys everyone some time, especially for those supporting a number of environments. - Daniel Pagan From: Daniel Pagan Sent: Tuesday, February 11, 2020 2:33 PM To: Lelio Fulgenzi ; Matthew Loraditch Cc: voyp list, cisco-voip (cisco-voip

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