Browser agent and we use latest versions of Chrome and Edge
On May 4, 2022, at 3:38 PM, Lelio Fulgenzi wrote:
Finesse ippa or browser agent?
From: Myron Young
Sent: Wednesday, May 4, 2022 3:36 PM
To: Lelio Fulgenzi
Cc: JASON BURWELL ; voyp list, cisco-voip
(cisco-voip@puck.nether.net
I’m on SU1 ES03 and have had nothing but problems with Finesse random
disconnects. TAC has already tried the root changes and workaround more times
than they could count.
On May 3, 2022, at 2:52 PM, Lelio Fulgenzi wrote:
We settled on SU1 with no ES. They make us nervous.
There’s a
If you can just go with E-faxing, do that because it will save you lots of
headaches as well.
On Feb 11, 2022, at 12:43 PM, Matthew Huff wrote:
Thanks.
Our new SIP voice gateway is separate and not in production so I have plenty of
freedom to play.
We have copper based FAX lines, not
In addition to what everyone has already mentioned, you can review this video
and blog for some easy clean config samples as starting points or final product.
https://ucpros.us13.list-manage.com/track/click?u=d7a33b0d260a8ff5a0e12e6d4=303c998291=69fd3c3172
, Benjamin Turner wrote:
You could also have them try it in a private tab like incognito.
Sincerely,
Benjamin M. Turner
From: cisco-voip on behalf of Myron Young
Sent: Wednesday, September 29, 2021 7:42:55 AM
To: James Buchanan
Cc: Cisco VoIP Group
Subject: Re
applying the ES, did you
have users clear their browser cache? I saw this very issue, applied the ES,
and once clearing the cache didn't see it again.
Thanks,
James
On Wed, Sep 29, 2021 at 7:36 AM Myron Young
mailto:mdavid_yo...@hotmail.com>> wrote:
Hi all,
So it seems after f
Hi all,
So it seems after finally completing a long awaited system upgrade, we’ve hit a
bug (CSCvq11478 and CSCvx73795) with Finesse that no known workaround is
helping.
Currently we are running 12.5 cucm and ccx 12.5 su1 running HA over WAN and
have had agents experience session crash
Don’t think so, but not sure. I’m using 12-8-1-0001-455
On Jul 5, 2021, at 8:11 AM, Abbas Wali wrote:
could it be the phone firmware, i am using 12-5-1sr2-2
On Fri, 2 Jul 2021 at 19:28, Myron Young
mailto:mdavid_yo...@hotmail.com>> wrote:
I have it working with an 8841 and we hav
We had the same discovery as well. It’s no longer a separate page but functions
are within Finesse webpage as an advanced capability to your supervisors, but
the supervisors need to have appropriate permissions from CCX admin. Search
under supervisor capability view and thats where the access
I have it working with an 8841 and we have both the SIP dial rule as well as
the blank translation pattern.
Also there shouldn’t be any CSS on the phone, only on the line which has the
Plar destination
On Jul 2, 2021, at 2:10 PM, Anthony Holloway
wrote:
It's been a while for me, but I
Hello all,
Just found out that BLF is not a configurable option for an end user in the
CUCM my phone portal.
Has anyone found a workaround for this scenario?
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cisco-voip@puck.nether.net
/29X7324
-Original Message-
From: cisco-voip On Behalf Of Myron Young
Sent: Wednesday, February 24, 2021 12:22 PM
To: Cisco VoIP Group
Subject: [cisco-voip] Roomkit plus ceiling mics
CAUTION: This email originated from outside of the University of Guelph. Do not
click links or open
Hello,
Has anyone had any experience or ideas on how we could use the roomkit plus
ceiling mics to connect them to a PC?
Scenario is that we use MS Teams in our environment and people join the meeting
from conference rooms with those endpoints, but joining MS teams meetings
without knowing
priced separately for UCCx?
From: Myron Young
Sent: Tuesday, May 12, 2020 8:18 AM
To: Lelio Fulgenzi
Cc: Matthew Loraditch ; Cisco VoIP Group
Subject: Re: [cisco-voip] UCCX Flex Licensing
CAUTION: This email originated from outside of the University of Guelph. Do not
click links or open
Yes, I’m going through the analysis right now to present benefit of going EA
instead of yearly Smartnet for our Call Manager and UCCX licensing and the cost
difference makes it really hard to say no when you look at the numbers over 3
or 5 year period
On May 11, 2020, at 8:20 PM, Lelio
We did something similar as well with SIP trunk from Mitel controller to CUCM.
I remember there needing to be a trunk to each node on the Mitel side if a call
would traverse multiple controllers in the Mitel cluster. And sip paths were
limited to the Mitel sip licenses you owned on that system.
Hello,
Anyone know where i can get a free or temporary version of the Ribbon SBC 1000
or something similar? I’m trying to see about deploying Microsoft Direct
routing with Office 365 Teams and CUCM for our organization.
___
cisco-voip mailing list
You should’ve gotten 600 IVR ports I believe but check with the licensing team.
May need to open a TAC case at this point for assistance
On Mar 10, 2020, at 7:46 PM, Fares Alsaafani wrote:
Hello everyone,
I’m in the middle of Uccx deployment. We bought 300 premium agent licenses but
only
d to refer
> to our systems by name, and not IP address.
>
> It's likely your viewmail settings are via IP too then.
>
> Do you know how to switch over to using FQDN for CUC in your UC Service?
>
> On Tue, Dec 17, 2019 at 9:56 AM Myron Young
> mailto:mdavid_yo...@hotmail.co
Hello,
Does anyone know which certificates are used with Unity and need to be signed
for Outlook Viewmail and Jabber?
I got my tomcat cert signed and uploaded as well as the tomcat-trust and
ipsec-trust for the Unity server. I also uploaded the root and intermediate
certificates of my
t;> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G
>> 2W1
>> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>>
>> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>>
>>
>>
>> -Original Message
ne Rd E | Guelph, ON | N1G
> 2W1
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> -Original Message-
> From: cisco-voip On Behalf Of Myron Young
> Sent: Wednesday, November 13, 2019 4:24 PM
> To
Hello,
Anyone has any good experience in joining non-Webex meetings from the Cisco
roomkit devices? Trying to deploy a standard for conference rooms with roomkit
devices and touch 10 but need to make sure user experience is easy or similar
when joining Webex meetings vs non-webex meetings such
-as-plar-or-ring.html
On Thu, Oct 24, 2019 at 8:38 AM Myron Young
mailto:mdavid_yo...@hotmail.com>> wrote:
Hello,
Has anyone ever gotten the plar to work for SIP 8841 phones? I’m setting it up
now with one 6901 skinny phone and two 8841 sip phones on CUCM 9.1 but the 8841
phones don’
Hello,
Has anyone ever gotten the plar to work for SIP 8841 phones? I’m setting it up
now with one 6901 skinny phone and two 8841 sip phones on CUCM 9.1 but the 8841
phones don’t dial the 6901 phone. I’m able to get it working from skinny 6901
phone to 8841 phone no problem but can’t get it to
Yea Ive used the konftel and those are pretty decent. Can’t say I would
recommend the 8832 wifi option though for a conference room.
On Oct 17, 2019, at 4:21 PM, Brian Meade wrote:
You can also use the 8832 with Wifi and one of those rechargeable power packs
connected via USB-C.
On Thu,
Variphy is a good product for that. It can pull directly from CUCM thru CDR
billing application integration and digest CDR files from backup files and has
a very user friendly reporting interface. You can also include Unity and CCX as
well if you want one reporting tool for all your apps
On
o CTI managers in the list in CCX. When you try
to add the third, you'll get an error telling you it can't be done.
Thanks,
James
On Mon, Sep 30, 2019 at 4:06 PM Myron Young
mailto:mdavid_yo...@hotmail.com>> wrote:
Hello all,
I have just inherited a UCM 9.1 and CCX 9.0 cluster and not sure
e:
Hi Myron,
I believe you can only have two CTI managers in the list in CCX. When you try
to add the third, you'll get an error telling you it can't be done.
Thanks,
James
On Mon, Sep 30, 2019 at 4:06 PM Myron Young
mailto:mdavid_yo...@hotmail.com>> wrote:
Hello all,
I have just inherit
Hello all,
I have just inherited a UCM 9.1 and CCX 9.0 cluster and not sure why but looks
as though only two CTI managers, one subscriber and the publisher, were
selected on the CM configuration page in CCX web admin.
I just verified call manager and CTI manager services are running on all
Maybe this is a silly question, but why would anyone want a no crypto phone?
> On Sep 13, 2019, at 4:09 PM, Lelio Fulgenzi wrote:
>
> AH. Gotcha.
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science &
Hey group,
Does anyone know if there is another place your Jabber chat history is stored
other than AppData in the C drive for Jabber for Windows? I am able to access
the file but it is encrypted and from what I am seeing online, there is no
decryption key available to open and browse the DB
only backs it self up,
you have to schedule the sub to do it's own backup.
On Mon, Aug 12, 2019 at 8:30 AM Myron Young
mailto:mdavid_yo...@hotmail.com>> wrote:
Morning,
Is it just me or shouldn’t both the Unity Pub and Sub servers be shown as
available “components registered with Disa
Morning,
Is it just me or shouldn’t both the Unity Pub and Sub servers be shown as
available “components registered with Disaster Recovery System” when running
either a manual or scheduled backup?
I see all nodes in the cluster for UCM but not seeing it on the Unity cluster;
and confirmed
Is it the same if environment is using O365? Still need TMS or Expressway
connector can connect to O365 since that is also in the cliud
On Aug 7, 2019, at 12:37 PM, Matthew Loraditch
mailto:mloradi...@heliontechnologies.com>>
wrote:
You need TMS. Something has to publish the schedule to the
Facebook
>
>
> -Original Message-
> From: cisco-voip On Behalf Of Myron Young
> Sent: Tuesday, July 30, 2019 10:12 AM
> To: cisco-voip@puck.nether.net
> Subject: [cisco-voip] Finesse login message
>
> Is there any way for a supervisor to deploy a team
Is there any way for a supervisor to deploy a team message or banner message to
their agents on an ad-hoc basis? I know team message is a feature in Finesse
12.0 but looking for something equivalent in UCCX and Finesse 11.6?
___
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Hey James,
Usually when you hear the “sorry” then audio uploaded means it was uploaded to
the recorded name and not actual greeting for the call handler. Make sure you
have uploaded your audio file to the standard or closed greeting as needed for
each call handler.
Sent from my iPhone
On Oct
We just deployed the 8832 model for our company and it seems to work fine but
be careful on the POE adapter because the device can come with out one then you
can’t use it which sucked. The vendor just ordered 8832 phone and forgot to
include any POE adapter.
Nonetheless, it is a pretty good
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