Re: [cisco-voip] CUWL 10.x licenses
I’m going on 4 weeks average, never right the first time. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian Meade Sent: Tuesday, September 23, 2014 3:12 PM To: Steve Rubin Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] CUWL 10.x licenses Yea, I've heard they've been really swamped lately since licensing has to get a PM involved for every single one. Lead times are 2-3 weeks on average right now. On Tue, Sep 23, 2014 at 1:24 PM, Steve Rubin s...@layer42.netmailto:s...@layer42.net wrote: From: Eric Pedersen peders...@bennettjones.commailto:peders...@bennettjones.com Date: Monday, September 22, 2014 at 2:12 PM To: Matthew Loraditch mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com, cisco-voip cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUWL 10.x licenses Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact The Product Manager whatever that means. Good thing I get 60 days to sort this out ☺ Start early. My 9.x-10.x license case was 3 weeks old before it was dealt with. Also double check your license counts when you get it back, mine was short. -- Steve Rubin s...@layer42.netmailto:s...@layer42.net Layer42 Networks http://www.layer42.net/ ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUWL 10.x licenses
From: Eric Pedersen peders...@bennettjones.commailto:peders...@bennettjones.com Date: Monday, September 22, 2014 at 2:12 PM To: Matthew Loraditch mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com, cisco-voip cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUWL 10.x licenses Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact The Product Manager whatever that means. Good thing I get 60 days to sort this out :) Start early. My 9.x-10.x license case was 3 weeks old before it was dealt with. Also double check your license counts when you get it back, mine was short. -- Steve Rubin s...@layer42.net Layer42 Networks http://www.layer42.net/ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUWL 10.x licenses
Yea, I've heard they've been really swamped lately since licensing has to get a PM involved for every single one. Lead times are 2-3 weeks on average right now. On Tue, Sep 23, 2014 at 1:24 PM, Steve Rubin s...@layer42.net wrote: From: Eric Pedersen peders...@bennettjones.com Date: Monday, September 22, 2014 at 2:12 PM To: Matthew Loraditch mloradi...@heliontechnologies.com, cisco-voip cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUWL 10.x licenses Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact The Product Manager whatever that means. Good thing I get 60 days to sort this out J Start early. My 9.x-10.x license case was 3 weeks old before it was dealt with. Also double check your license counts when you get it back, mine was short. -- Steve Rubin s...@layer42.net Layer42 Networks http://www.layer42.net/ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUWL 10.x licenses
We had the same issues as Steve. Took forever to get the licenses and had to tweak the license counts. We moved from 8.6 to 10.5 Regards, Edgardo (Ed) Perez Assistant Director Network Services Southwest Research Institute, Information Technology Center, 6220 Culebra Rd., P.O. Drawer 28510, San Antonio, TX 78228-0510 voice: (210) 522-2880, fax: (210) 522-3424 e-mail: edgardo.pe...@swri.orgmailto:edgardo.pe...@swri.org From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Steve Rubin Sent: Tuesday, September 23, 2014 12:24 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] CUWL 10.x licenses From: Eric Pedersen peders...@bennettjones.commailto:peders...@bennettjones.com Date: Monday, September 22, 2014 at 2:12 PM To: Matthew Loraditch mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com, cisco-voip cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUWL 10.x licenses Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact The Product Manager whatever that means. Good thing I get 60 days to sort this out :) Start early. My 9.x-10.x license case was 3 weeks old before it was dealt with. Also double check your license counts when you get it back, mine was short. -- Steve Rubin s...@layer42.netmailto:s...@layer42.net Layer42 Networks http://www.layer42.net/ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUWL 10.x licenses
You submit a manual case for all major upgrades now. Just like for 8 to 9. Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech | Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296 | Websitehttp://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request Support Phone. 410.252.8830 From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Eric Pedersen Sent: Monday, September 22, 2014 3:48 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: [cisco-voip] CUWL 10.x licenses We upgraded to CUCX 10.5 from 9.1 on the weekend and the 9.x licenses installed on PLM need to be upgraded. Does anyone know how to get a PAK for this? I didn't receive any licenses in the upgrade e-delivery for CUCM and CUCX. Thanks, Eric The contents of this message may contain confidential and/or privileged subject matter. If this message has been received in error, please contact the sender and delete all copies. Like other forms of communication, e-mail communications may be vulnerable to interception by unauthorized parties. If you do not wish us to communicate with you by e-mail, please notify us at your earliest convenience. In the absence of such notification, your consent is assumed. Should you choose to allow us to communicate by e-mail, we will not take any additional security measures (such as encryption) unless specifically requested. If you no longer wish to receive commercial messages, you can unsubscribe by accessing this link: http://www.bennettjones.com/unsubscribe ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUWL 10.x licenses
Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact The Product Manager whatever that means. Good thing I get 60 days to sort this out :) From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: 22 September 2014 1:56 PM To: Eric Pedersen; cisco-voip (cisco-voip@puck.nether.net) Subject: RE: CUWL 10.x licenses You submit a manual case for all major upgrades now. Just like for 8 to 9. Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech | Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296 | Websitehttp://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request Support Phone. 410.252.8830 From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Eric Pedersen Sent: Monday, September 22, 2014 3:48 PM To: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: [cisco-voip] CUWL 10.x licenses We upgraded to CUCX 10.5 from 9.1 on the weekend and the 9.x licenses installed on PLM need to be upgraded. Does anyone know how to get a PAK for this? I didn't receive any licenses in the upgrade e-delivery for CUCM and CUCX. Thanks, Eric The contents of this message may contain confidential and/or privileged subject matter. If this message has been received in error, please contact the sender and delete all copies. Like other forms of communication, e-mail communications may be vulnerable to interception by unauthorized parties. If you do not wish us to communicate with you by e-mail, please notify us at your earliest convenience. In the absence of such notification, your consent is assumed. Should you choose to allow us to communicate by e-mail, we will not take any additional security measures (such as encryption) unless specifically requested. If you no longer wish to receive commercial messages, you can unsubscribe by accessing this link: http://www.bennettjones.com/unsubscribe The contents of this message may contain confidential and/or privileged subject matter. If this message has been received in error, please contact the sender and delete all copies. Like other forms of communication, e-mail communications may be vulnerable to interception by unauthorized parties. If you do not wish us to communicate with you by e-mail, please notify us at your earliest convenience. In the absence of such notification, your consent is assumed. Should you choose to allow us to communicate by e-mail, we will not take any additional security measures (such as encryption) unless specifically requested. If you no longer wish to receive commercial messages, you can unsubscribe by accessing this link: http://www.bennettjones.com/unsubscribe ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUWL 10.x licenses
If you're talking about CUCM and CUC; in the 9.x branch Cisco introduced the ELM (Enterprise License Manager). When you move into the 10.x's you have to use the PLM (Prime License Manager). If your licensing is on the ELM and you want to goto the PLM (for 10.x) then you have to get fancy with TAC. They can deduct the amount of licensing that you need from the ELM and re-host it for the PLM (but you have to provide them with the license request from the PLM). So lets say you have 200 CUWL Pro licenses on an ELM for UCOS 9.1.x and you want 100 of them to goto a PLM for UCOS 10.x. TAC can take your license from the ELM and re-host it minus 100 (leaving you with 100 CUWL Pro in the ELM), then TAC can take the extra 100 and re-host them into the PLM as CUWL Pro for UCOS 10.X. If you used the PLM with 9.1.X and have upgraded UCOS to 10.X from 9.1.X then the licenses need to be re-hosted. Prove your upgrade entitlement to TAC and ask them to re-host the licenses. Ryan Huff CCNA R/S, CCNA Wireless, CCNA Voice, CCNP Voice, UC on UCSOS, UCCX Specialist, CCIE Collaboration (written) From: peders...@bennettjones.com To: mloradi...@heliontechnologies.com; cisco-voip@puck.nether.net Date: Mon, 22 Sep 2014 21:12:34 + Subject: Re: [cisco-voip] CUWL 10.x licenses Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact The Product Manager whatever that means. Good thing I get 60 days to sort this out J From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: 22 September 2014 1:56 PM To: Eric Pedersen; cisco-voip (cisco-voip@puck.nether.net) Subject: RE: CUWL 10.x licenses You submit a manual case for all major upgrades now. Just like for 8 to 9. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitter | Facebook | Website | Email Support Support Phone. 410.252.8830 From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Eric Pedersen Sent: Monday, September 22, 2014 3:48 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: [cisco-voip] CUWL 10.x licenses We upgraded to CUCX 10.5 from 9.1 on the weekend and the 9.x licenses installed on PLM need to be upgraded. Does anyone know how to get a PAK for this? I didn't receive any licenses in the upgrade e-delivery for CUCM and CUCX. Thanks, Eric The contents of this message may contain confidential and/or privileged subject matter. If this message has been received in error, please contact the sender and delete all copies. Like other forms of communication, e-mail communications may be vulnerable to interception by unauthorized parties. If you do not wish us to communicate with you by e-mail, please notify us at your earliest convenience. In the absence of such notification, your consent is assumed. Should you choose to allow us to communicate by e-mail, we will not take any additional security measures (such as encryption) unless specifically requested. If you no longer wish to receive commercial messages, you can unsubscribe by accessing this link: http://www.bennettjones.com/unsubscribe The contents of this message may contain confidential and/or privileged subject matter. If this message has been received in error, please contact the sender and delete all copies. Like other forms of communication, e-mail communications may be vulnerable to interception by unauthorized parties. If you do not wish us to communicate with you by e-mail, please notify us at your earliest convenience. In the absence of such notification, your consent is assumed. Should you choose to allow us to communicate by e-mail, we will not take any additional security measures (such as encryption) unless specifically requested. If you no longer wish to receive commercial messages, you can unsubscribe by accessing this link: http://www.bennettjones.com/unsubscribe ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
