Re: [cisco-voip] 500 Series Headsets Saying Disabled

[Lelio Fulgenzi]

Thanks!

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Dec 3, 2018, at 2:59 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:

Phone load

Get Outlook for iOS<https://aka.ms/o0ukef>

Matthew Loraditch​
Sr. Network Engineer

p: 443.541.1518


w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>



<https://facebook.com/heliontech>


<https://twitter.com/heliontech>

<https://www.linkedin.com/company/helion-technologies>







From: Lelio Fulgenzi mailto:le...@uoguelph.ca>>
Sent: Monday, December 3, 2018 2:49:04 PM
To: Matthew Loraditch
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] 500 Series Headsets Saying Disabled


CUCM or firmware 12.5?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Dec 3, 2018, at 2:22 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:

And I figured it out. I have the new 56X and they don’t work via USB until 12.5 
is out.


Matthew Loraditch​
Sr. Network Engineer

p: 443.541.1518


w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>



<https://facebook.com/heliontech>


<https://twitter.com/heliontech>

<https://www.linkedin.com/company/helion-technologies>






From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Monday, December 3, 2018 2:13 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] 500 Series Headsets Saying Disabled

Got a set of the new Cisco 500 headsets, says it’s been disabled by admin.
USB is enabled on the phone and all USB classes are enabled in enterprise phone 
config.
Previously had a Bluetooth based plantronics connected. Phone is 8865 on 
12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>





<https://facebook.com/heliontech>



<https://twitter.com/heliontech>


<https://www.linkedin.com/company/helion-technologies>








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Re: [cisco-voip] 500 Series Headsets Saying Disabled

[Matthew Loraditch]

Phone load

Get Outlook for iOS<https://aka.ms/o0ukef>


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: Lelio Fulgenzi 
Sent: Monday, December 3, 2018 2:49:04 PM
To: Matthew Loraditch
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] 500 Series Headsets Saying Disabled


CUCM or firmware 12.5?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Dec 3, 2018, at 2:22 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:

And I figured it out. I have the new 56X and they don’t work via USB until 12.5 
is out.


Matthew Loraditch​
Sr. Network Engineer

p: 443.541.1518


w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>



<https://facebook.com/heliontech>


<https://twitter.com/heliontech>

<https://www.linkedin.com/company/helion-technologies>






From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Monday, December 3, 2018 2:13 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] 500 Series Headsets Saying Disabled

Got a set of the new Cisco 500 headsets, says it’s been disabled by admin.
USB is enabled on the phone and all USB classes are enabled in enterprise phone 
config.
Previously had a Bluetooth based plantronics connected. Phone is 8865 on 
12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>





<https://facebook.com/heliontech>



<https://twitter.com/heliontech>


<https://www.linkedin.com/company/helion-technologies>








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Re: [cisco-voip] 500 Series Headsets Saying Disabled

[Lelio Fulgenzi]

CUCM or firmware 12.5?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Dec 3, 2018, at 2:22 PM, Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:

And I figured it out. I have the new 56X and they don’t work via USB until 12.5 
is out.


Matthew Loraditch​
Sr. Network Engineer

p: 443.541.1518


w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>



<https://facebook.com/heliontech>


<https://twitter.com/heliontech>

<https://www.linkedin.com/company/helion-technologies>






From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Matthew Loraditch
Sent: Monday, December 3, 2018 2:13 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] 500 Series Headsets Saying Disabled

Got a set of the new Cisco 500 headsets, says it’s been disabled by admin.
USB is enabled on the phone and all USB classes are enabled in enterprise phone 
config.
Previously had a Bluetooth based plantronics connected. Phone is 8865 on 
12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>





<https://facebook.com/heliontech>



<https://twitter.com/heliontech>


<https://www.linkedin.com/company/helion-technologies>








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Re: [cisco-voip] 500 Series Headsets Saying Disabled

[Matthew Loraditch]

And I figured it out. I have the new 56X and they don’t work via USB until 12.5 
is out.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Matthew 
Loraditch
Sent: Monday, December 3, 2018 2:13 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] 500 Series Headsets Saying Disabled

Got a set of the new Cisco 500 headsets, says it’s been disabled by admin.
USB is enabled on the phone and all USB classes are enabled in enterprise phone 
config.
Previously had a Bluetooth based plantronics connected. Phone is 8865 on 
12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>


[cid:image001.png@01D48B13.5D65A910]


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[Twitter]<https://twitter.com/heliontech>


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[cisco-voip] 500 Series Headsets Saying Disabled

[Matthew Loraditch]

Got a set of the new Cisco 500 headsets, says it's been disabled by admin.
USB is enabled on the phone and all USB classes are enabled in enterprise phone 
config.
Previously had a Bluetooth based plantronics connected. Phone is 8865 on 
12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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Re: [cisco-voip] 500 series headsets

[Ryan Ratliff (rratliff)]

With respect to comparisons on that post to other vendors, on my DX it 
displaced a Jabra Evolve 80 (which I loved) and I immediately got feedback on 
the audio quality improvement.

My calls are primarily to Spark and WebEx meetings with video so these aren’t 
just g.711 calls so I’m probably not exactly in the target audience for this 
first line of headsets.

Most people in TAC won’t adopt until a wireless model is available.

-Ryan

On Apr 13, 2018, at 11:14 AM, Ryan Ratliff (rratliff) 
mailto:rratl...@cisco.com>> wrote:

With the DX it’s just a headset, no special ringtone. I have to update my lab 
to connect to an 88xx phone.

-Ryan

On Apr 13, 2018, at 10:28 AM, Brian Meade 
mailto:bmead...@vt.edu>> wrote:

I didn't test that out.  Sounds like Ryan may be able to answer that.

On Fri, Apr 13, 2018 at 10:21 AM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Do you know if it plays the ringtone from the phone, or if it plays its own 
ringing audio sound?

On Fri, Apr 13, 2018 at 8:57 AM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
I played around with them at Enterprise Connect.  They seemed pretty nice 
especially with the phone menu integration to adjust settings and test audio.  
I wasn't a fan of how small the in-call indicator is.  I think they should have 
made that a full ring.

Having the deep integration into Jabber and the phones will be really nice, but 
I've heard they are going to open this up to other headset vendors as well in 
the future most likely.

For softphones, I always have customers complaining of different software 
taking control of the headset and breaking audio for CIPC/Jabber.  If this can 
address those issues, it's definitely worth the premium price point and will 
help me to start pushing customers more towards softphones.

On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

For those of you with collab user group memberships... an interesting thread on 
the new headsets


Cisco Series 500 Headsets

Collaboration Customer Connection (members only) - View the full 
discussion


Sent from my iPhone

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Re: [cisco-voip] 500 series headsets

[Ryan Ratliff (rratliff)]

With the DX it’s just a headset, no special ringtone. I have to update my lab 
to connect to an 88xx phone.

-Ryan

On Apr 13, 2018, at 10:28 AM, Brian Meade 
mailto:bmead...@vt.edu>> wrote:

I didn't test that out.  Sounds like Ryan may be able to answer that.

On Fri, Apr 13, 2018 at 10:21 AM, Anthony Holloway 
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Do you know if it plays the ringtone from the phone, or if it plays its own 
ringing audio sound?

On Fri, Apr 13, 2018 at 8:57 AM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
I played around with them at Enterprise Connect.  They seemed pretty nice 
especially with the phone menu integration to adjust settings and test audio.  
I wasn't a fan of how small the in-call indicator is.  I think they should have 
made that a full ring.

Having the deep integration into Jabber and the phones will be really nice, but 
I've heard they are going to open this up to other headset vendors as well in 
the future most likely.

For softphones, I always have customers complaining of different software 
taking control of the headset and breaking audio for CIPC/Jabber.  If this can 
address those issues, it's definitely worth the premium price point and will 
help me to start pushing customers more towards softphones.

On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

For those of you with collab user group memberships... an interesting thread on 
the new headsets


Cisco Series 500 Headsets

Collaboration Customer Connection (members only) - View the full 
discussion


Sent from my iPhone

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Re: [cisco-voip] 500 series headsets

[Ed Leatherman]

Ahhh the Internet..

If it can provide some manageability features and possibly help out with
audio switching (like Brian said), we'll at least check them out.

On Fri, Apr 13, 2018 at 10:50 AM, Lelio Fulgenzi  wrote:

> I like the part about the guy who thought 51% was a monster discount, only
> to be followed up by someone saying, 51% is not a monster discount. lol
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
> Of *Anthony Holloway
> *Sent:* Friday, April 13, 2018 10:34 AM
> *To:* Ryan Ratliff (rratliff) 
> *Cc:* cisco-voip list 
> *Subject:* Re: [cisco-voip] 500 series headsets
>
>
>
> Seems like most of the complaints so far are on features for the price, as
> compared to established headset vendors out there.  When has Cisco ever
> been the cheaper option?  Seriously, when?  I've always thought of Cisco as
> the higher cost option, but maybe that's a perception that is incorrect.
>
>
>
> On Fri, Apr 13, 2018 at 9:29 AM Ryan Ratliff (rratliff) <
> rratl...@cisco.com> wrote:
>
> I’m using a 532 with a DX80 and have been pretty happy with it.  I’ve
> gotten good feedback on audio quality and background noise as well.
>
>
>
> For those not on CUG these are the headsets.
>
> https://www.cisco.com/c/en/us/products/collaboration-
> endpoints/headset-500-series/index.html
>
>
>
>
>
> -Ryan
>
>
>
> On Apr 13, 2018, at 9:56 AM, Brian Meade  wrote:
>
>
>
> I played around with them at Enterprise Connect.  They seemed pretty nice
> especially with the phone menu integration to adjust settings and test
> audio.  I wasn't a fan of how small the in-call indicator is.  I think they
> should have made that a full ring.
>
>
>
> Having the deep integration into Jabber and the phones will be really
> nice, but I've heard they are going to open this up to other headset
> vendors as well in the future most likely.
>
>
>
> For softphones, I always have customers complaining of different software
> taking control of the headset and breaking audio for CIPC/Jabber.  If this
> can address those issues, it's definitely worth the premium price point and
> will help me to start pushing customers more towards softphones.
>
>
>
> On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi  wrote:
>
>
>
> For those of you with collab user group memberships... an interesting
> thread on the new headsets
>
>
>
>
> Cisco Series 500 Headsets
>
> *Collaboration Customer Connection (members only)* - View the full
> discussion <https://communities.cisco.com/message/287567#287567>
>
>
>
> Sent from my iPhone
>
>
> ___
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>
>
>
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>
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>


-- 
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Re: [cisco-voip] 500 series headsets

[Lelio Fulgenzi]

I like the part about the guy who thought 51% was a monster discount, only to 
be followed up by someone saying, 51% is not a monster discount. lol

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Anthony Holloway
Sent: Friday, April 13, 2018 10:34 AM
To: Ryan Ratliff (rratliff) 
Cc: cisco-voip list 
Subject: Re: [cisco-voip] 500 series headsets

Seems like most of the complaints so far are on features for the price, as 
compared to established headset vendors out there.  When has Cisco ever been 
the cheaper option?  Seriously, when?  I've always thought of Cisco as the 
higher cost option, but maybe that's a perception that is incorrect.

On Fri, Apr 13, 2018 at 9:29 AM Ryan Ratliff (rratliff) 
mailto:rratl...@cisco.com>> wrote:
I’m using a 532 with a DX80 and have been pretty happy with it.  I’ve gotten 
good feedback on audio quality and background noise as well.

For those not on CUG these are the headsets.
https://www.cisco.com/c/en/us/products/collaboration-endpoints/headset-500-series/index.html


-Ryan

On Apr 13, 2018, at 9:56 AM, Brian Meade 
mailto:bmead...@vt.edu>> wrote:

I played around with them at Enterprise Connect.  They seemed pretty nice 
especially with the phone menu integration to adjust settings and test audio.  
I wasn't a fan of how small the in-call indicator is.  I think they should have 
made that a full ring.

Having the deep integration into Jabber and the phones will be really nice, but 
I've heard they are going to open this up to other headset vendors as well in 
the future most likely.

For softphones, I always have customers complaining of different software 
taking control of the headset and breaking audio for CIPC/Jabber.  If this can 
address those issues, it's definitely worth the premium price point and will 
help me to start pushing customers more towards softphones.

On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

For those of you with collab user group memberships... an interesting thread on 
the new headsets


Cisco Series 500 Headsets

Collaboration Customer Connection (members only) - View the full 
discussion<https://communities.cisco.com/message/287567#287567>


Sent from my iPhone

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Re: [cisco-voip] 500 series headsets

[Anthony Holloway]

Seems like most of the complaints so far are on features for the price, as
compared to established headset vendors out there.  When has Cisco ever
been the cheaper option?  Seriously, when?  I've always thought of Cisco as
the higher cost option, but maybe that's a perception that is incorrect.

On Fri, Apr 13, 2018 at 9:29 AM Ryan Ratliff (rratliff) 
wrote:

> I’m using a 532 with a DX80 and have been pretty happy with it.  I’ve
> gotten good feedback on audio quality and background noise as well.
>
> For those not on CUG these are the headsets.
>
> https://www.cisco.com/c/en/us/products/collaboration-endpoints/headset-500-series/index.html
>
>
> -Ryan
>
> On Apr 13, 2018, at 9:56 AM, Brian Meade  wrote:
>
> I played around with them at Enterprise Connect.  They seemed pretty nice
> especially with the phone menu integration to adjust settings and test
> audio.  I wasn't a fan of how small the in-call indicator is.  I think they
> should have made that a full ring.
>
> Having the deep integration into Jabber and the phones will be really
> nice, but I've heard they are going to open this up to other headset
> vendors as well in the future most likely.
>
> For softphones, I always have customers complaining of different software
> taking control of the headset and breaking audio for CIPC/Jabber.  If this
> can address those issues, it's definitely worth the premium price point and
> will help me to start pushing customers more towards softphones.
>
> On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi  wrote:
>
>>
>> For those of you with collab user group memberships... an interesting
>> thread on the new headsets
>>
>>
>> Cisco Series 500 Headsets
>>
>> *Collaboration Customer Connection (members only)* - View the full
>> discussion 
>>
>> Sent from my iPhone
>>
>> ___
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>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
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Re: [cisco-voip] 500 series headsets

[Brian Meade]

I didn't test that out.  Sounds like Ryan may be able to answer that.

On Fri, Apr 13, 2018 at 10:21 AM, Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:

> Do you know if it plays the ringtone from the phone, or if it plays its
> own ringing audio sound?
>
> On Fri, Apr 13, 2018 at 8:57 AM Brian Meade  wrote:
>
>> I played around with them at Enterprise Connect.  They seemed pretty nice
>> especially with the phone menu integration to adjust settings and test
>> audio.  I wasn't a fan of how small the in-call indicator is.  I think they
>> should have made that a full ring.
>>
>> Having the deep integration into Jabber and the phones will be really
>> nice, but I've heard they are going to open this up to other headset
>> vendors as well in the future most likely.
>>
>> For softphones, I always have customers complaining of different software
>> taking control of the headset and breaking audio for CIPC/Jabber.  If this
>> can address those issues, it's definitely worth the premium price point and
>> will help me to start pushing customers more towards softphones.
>>
>> On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi 
>> wrote:
>>
>>>
>>> For those of you with collab user group memberships... an interesting
>>> thread on the new headsets
>>>
>>>
>>> Cisco Series 500 Headsets
>>>
>>> *Collaboration Customer Connection (members only)* - View the full
>>> discussion 
>>>
>>> Sent from my iPhone
>>>
>>> ___
>>> cisco-voip mailing list
>>> cisco-voip@puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
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>>
>
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Re: [cisco-voip] 500 series headsets

[Ryan Ratliff (rratliff)]

I’m using a 532 with a DX80 and have been pretty happy with it.  I’ve gotten 
good feedback on audio quality and background noise as well.

For those not on CUG these are the headsets.
https://www.cisco.com/c/en/us/products/collaboration-endpoints/headset-500-series/index.html


-Ryan

On Apr 13, 2018, at 9:56 AM, Brian Meade 
mailto:bmead...@vt.edu>> wrote:

I played around with them at Enterprise Connect.  They seemed pretty nice 
especially with the phone menu integration to adjust settings and test audio.  
I wasn't a fan of how small the in-call indicator is.  I think they should have 
made that a full ring.

Having the deep integration into Jabber and the phones will be really nice, but 
I've heard they are going to open this up to other headset vendors as well in 
the future most likely.

For softphones, I always have customers complaining of different software 
taking control of the headset and breaking audio for CIPC/Jabber.  If this can 
address those issues, it's definitely worth the premium price point and will 
help me to start pushing customers more towards softphones.

On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

For those of you with collab user group memberships... an interesting thread on 
the new headsets


Cisco Series 500 Headsets

Collaboration Customer Connection (members only) - View the full 
discussion


Sent from my iPhone

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Re: [cisco-voip] 500 series headsets

[Anthony Holloway]

Do you know if it plays the ringtone from the phone, or if it plays its own
ringing audio sound?

On Fri, Apr 13, 2018 at 8:57 AM Brian Meade  wrote:

> I played around with them at Enterprise Connect.  They seemed pretty nice
> especially with the phone menu integration to adjust settings and test
> audio.  I wasn't a fan of how small the in-call indicator is.  I think they
> should have made that a full ring.
>
> Having the deep integration into Jabber and the phones will be really
> nice, but I've heard they are going to open this up to other headset
> vendors as well in the future most likely.
>
> For softphones, I always have customers complaining of different software
> taking control of the headset and breaking audio for CIPC/Jabber.  If this
> can address those issues, it's definitely worth the premium price point and
> will help me to start pushing customers more towards softphones.
>
> On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi  wrote:
>
>>
>> For those of you with collab user group memberships... an interesting
>> thread on the new headsets
>>
>>
>> Cisco Series 500 Headsets
>>
>> *Collaboration Customer Connection (members only)* - View the full
>> discussion 
>>
>> Sent from my iPhone
>>
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
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>
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Re: [cisco-voip] 500 series headsets

[Brian Meade]

I played around with them at Enterprise Connect.  They seemed pretty nice
especially with the phone menu integration to adjust settings and test
audio.  I wasn't a fan of how small the in-call indicator is.  I think they
should have made that a full ring.

Having the deep integration into Jabber and the phones will be really nice,
but I've heard they are going to open this up to other headset vendors as
well in the future most likely.

For softphones, I always have customers complaining of different software
taking control of the headset and breaking audio for CIPC/Jabber.  If this
can address those issues, it's definitely worth the premium price point and
will help me to start pushing customers more towards softphones.

On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi  wrote:

>
> For those of you with collab user group memberships... an interesting
> thread on the new headsets
>
>
> Cisco Series 500 Headsets
>
> *Collaboration Customer Connection (members only)* - View the full
> discussion 
>
> Sent from my iPhone
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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[cisco-voip] 500 series headsets

[Lelio Fulgenzi]

For those of you with collab user group memberships... an interesting thread on 
the new headsets


Cisco Series 500 Headsets

Collaboration Customer Connection (members only) - View the full 
discussion


Sent from my iPhone
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