Re: [cisco-voip] Skipping * on inbound external calls to Unity

I’ve always used a CTI route point to forward those calls to CUC, then used a forward routing rule to the sign in conversation with the criteria being forwarding station is 7000 where 7000 is the 4-digit DN of the route point. Sent from a mobile device with very tiny touchscreen input keys.

Re: [cisco-voip] Skipping * on inbound external calls to Unity

It might be the small difference with the word "Attempt." *Attempt Sign-In*—Sends the call to the user sign in conversation, if the calling number belongs to a user. The calling number is used as the ID. If the call is not from a user, the next rule in the routing table is applied to the call

Re: [cisco-voip] Changing CUC UM Account with API?

Anthony, that's what I experienced too, just an endless loop of not being able to find what I was looking for. Nathan, you have WAY more patience than I do right now. Thank you! On Sun, Oct 1, 2017 at 1:35 PM, Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > Oh man, you just solved

Re: [cisco-voip] Adding custom entries to the Unity directory?

Add the help desk name and phone number to Contacts>Contacts. Refresh the Tools>"Grammar Statistics" On Wed, Sep 27, 2017 at 7:42 AM, Ben Amick wrote: > Hey, running 9.1 here, I was recently asked if we could add our helpdesk > number into the search by name directory in

Re: [cisco-voip] Adding custom entries to the Unity directory?

That’s perfect, Derek. Somehow I’ve never had to use that section before. Thanks. Ben Amick Unified Communications Analyst From: Derek Andrew [mailto:derek.and...@usask.ca] Sent: Tuesday, October 3, 2017 11:22 AM To: Ben Amick Cc: cisco-voip@puck.nether.net Subject: Re:

Re: [cisco-voip] reporting on (not)used phones or desks (ci...@cips.nl)

Variphy has the ability to report on devices that essentially makes 0 calls. Or any threshold too. Variphy would require data dump or Billing Application Server set up in CUCM to send it CDR. A portion of the report builder allows you to search on the phones not logged in or with no CDR data.

Re: [cisco-voip] Skipping * on inbound external calls to Unity

That’s exactly what I have. However, when you dial that DID, you get a prompt asking you to enter the phone number you want to leave a message for instead of asking you to sign-in. However, if you type “*”, it will let you sign in. From google, this appears to be normal issue and the

[cisco-voip] Skipping * on inbound external calls to Unity

If we have an externally available number to access Unity voicemail, is there anyway of changing it so that it doesn't prompt asking for phone number to dial? You can hit * to enter your extension and passcode, but only if you remember to hit *. Matthew Huff | 1

Re: [cisco-voip] Skipping * on inbound external calls to Unity

IIRC, you should be able to setup a direct routing rule with the DID and have it send to Conversation > Attempt Sign-In. On CUCM, just setup a CTI-RP to send the number over to CUC. On Tue, Oct 3, 2017 at 10:52 AM, Matthew Huff wrote: > If we have an externally available number