Hi Anthony,
The issue is due to CSCul99618 - when the CVD is not initialised completely and
the DRF restore is started, the license package is taken to be IPIVR and
therefore the CAD component is skipped during the restore. You will see this in
the UCCXCOMPONENT.log which Ryan mentioned:
So Ryan, when you say you had a lot of issues around 8.5(1)SU4 backing up
the CAD LDAP and restoring, are you literally talking about DRS, or would
this also affect upgrades to 9x/10x?
On Mon Jan 12 2015 at 9:18:12 AM Ryan LaFountain (rlafount)
rlafo...@cisco.com wrote:
This may be because the
I had a similar issue, UCCX 8.5Su4 to 10.5.1SU1 failed to migrate the LDAP
database (this stores CAD data etc) . TAC said sorry :)
I'd recommend logging into Cisco Desktop Administrator and taking Screen Shots.
None of the data got migrated, and this seems to be a common thread. Had to
power
Hi Michele,
This is a known defect, I filed it about a year ago. Don't have the defect
handy, on the road now :)
TAC will help you out.
Regards,
Abhiram Kramadhati
CCIE Voice # 40065
On Jan 10, 2015 8:54 PM, Michele Russo (AM) michele.ru...@dimensiondata.com
wrote:
Hi all,
I am working on a
