Consider completing an open source software IdeaScale:
http://libraryideaforum.ideascale.com/
A few friends and I are doing some investigations regarding open source
software and libraries. Through the process we have made a number of
assertions, such as but not limited to:
* Libraries
Eric --
Can you describe a little bit more about this project? I got the invitation,
but ignored it because the home page didn't really have much information about
who was behind it and for what reason.
Peter
On Feb 11, 2010, at 7:48 AM, Eric Lease Morgan wrote:
Consider completing an
There is a lot of similarity between these tools and Dave's original
post. At VCU, our central technology unit created their own (and I'm
lobbying to have the library be part of it). This is specifically for
tracking changes to production systems. It includes approval as well as
notification.
I'm inclined to say that any sort of tracking software could be used
for this - it's mostly an issue of creating sticking with policy
decisions about what the various workflow states are, how things
become triaged, etc. I believe if you define that up front, you could
find Trac or any other
Hi David --
We've recently started using Mantis (http://www.mantisbt.org/) amd have
integrated this with dotProject (http://www.dotproject.net/). The nice
thing about this is that you can use it to open up a new ticket and then
promote it eventually to be its own new project.
Mantis is
To follow-up Pascal's note. I look at the combination of dotproject and Mantis
as the ability to cover wider spectrum of work in one interface. We were
looking to have a user dashboard that covers most of their tasks. We were able
to get this by integrating dotproject and mantis. Now we
It suppose it is important to note the distinction between bug and
feature tracking (software dev) and change management tracking
(incident, problem, change) for production systems. I think of those as
pretty different activities.
Bug and feature tracking is closely tied to development work.
Is this to do with crowdsourcing funding for projects.
David.
On 11 February 2010 12:48, Eric Lease Morgan emor...@nd.edu wrote:
Consider completing an open source software IdeaScale:
http://libraryideaforum.ideascale.com/
A few friends and I are doing some investigations regarding open
Thanks to everyone who responded. The comments have been very helpful!
Is anyone using RT? [1]
Also, I'm curious how many academic libraries are following a formal change
management process?
By that, I mean: Do you maintain a strict separation between developers and
operations staff (the
On 2/11/10 10:55 AM, Walker, David wrote:
Thanks to everyone who responded. The comments have been very helpful!
Is anyone using RT? [1]
We do. The person implementing the change starts by adding [Change] in
their subject header...
Also, I'm curious how many academic libraries are
Hey Dave! We need to go grab lunch sometime...
We use JIRA for our bug tracking and tracking feature requests (to some
extent).
UCSD Libraries IT has a strict Development/Operations split, with a weak
Test phase in the middle - weak because I don't have a QA or config
manager, and I'm teaching
On Thu, Feb 11, 2010 at 11:55 AM, Walker, David dwal...@calstate.edu wrote:
Thanks to everyone who responded. The comments have been very helpful!
Is anyone using RT? [1]
We (ibiblio.org) do, but we use it for incident response--it's a help
queue. Our change management system is a collection
Hey Declan,
Does that process only apply to applications you develop yourselves? How about
the Innovative system, or open source applications developed elsewhere?
--Dave
==
David Walker
Library Web Services Manager
California State University
http://xerxes.calstate.edu
Code4Lib conference attendees:
Since the price of taxi service from the airport is pretty steep (I've heard
$40 taxi ride one way), the WCU and ASU libraries are looking at ways to help.
We are planning to provide a limited van shuttle service for the Code4Lib
conference coming and going to
I've been there a number of times...it's laid out a little oddly (big area in
the back, some tables around the all the front, you order from the counter and
they bring it to you) but can accommodate a number of folks...good food too
(love the cornbread). Be prepared to wall up stairs.
Jill
Do we also need to fill out any info on the Rideshare page?
--
Tania Fersenheim
Manager of Library Systems
Brandeis University
Library and Technology Services
415 South Street, (MS 017/P.O. Box 549110)
Waltham, MA 02454-9110
Phone: 781.736.4698
Fax: 781.736.4577
email:
I think that's a good idea...as a double check to make sure we have your info
if you are just adding to a van load that has space.
But it is ESSENTIAL if we don't have a space in a current van load or we don't
have a van load for your time. Please add your info to the end of the
rideshare list
Hi - it's primarily designed for things we develop.
We have a Change Management ticketing system following ITIL principles
that tracks change requests for anything in production, from working
apps we've developed, to III, to the public infestations, and even
account adds/moves/changes.
Tickets
What are you using for that ticketing system?
--Dave
==
David Walker
Library Web Services Manager
California State University
http://xerxes.calstate.edu
From: Code for Libraries [code4...@listserv.nd.edu] On Behalf Of Fleming,
Declan
Hi Dave,
We do not have a formal change management process yet. It is certainly on
our list to try and implement though. A component of that is definitely not
having staff to be strictly operational. We are also using Hudson
(http://hudson-ci.org/) as a continuous integration server for
I got an email about this and almost marked it as spam. I definitely wasn't
going to click through the link. Email to a list such as this is way more
effective--as well as preferable--to unsolicited email sent directly to me
as an individual.
-Jodi
On Thu, Feb 11, 2010 at 2:52 PM, David Kane
Harvard University Library does separate OPS and DEV.
Only OPS have write permissions on production boxes, and we have a change
control procedure that is implemented through a series of scripts.
In addition to Development and QA instances of applications, we have
implemented a Staging server
Hi - Service Desk Express (SDE) from BMC. Not cheap, but I bet an OSS
could do similar stuff.
D
-Original Message-
From: Code for Libraries [mailto:code4...@listserv.nd.edu] On Behalf Of
Walker, David
Sent: Thursday, February 11, 2010 11:57 AM
To: CODE4LIB@LISTSERV.ND.EDU
Subject: Re:
On Feb 11, 2010, at 3:41 PM, Jodi Schneider wrote:
http://libraryideaforum.ideascale.com/
I got an email about this and almost marked it as spam. I definitely wasn't
going to click through the link. Email to a list such as this is way more
effective--as well as preferable--to unsolicited
On Feb 11, 2010, at 9:52 AM, David Kane wrote:
http://libraryideaforum.ideascale.com/
Is this to do with crowdsourcing funding for projects.
Well, no, not really. If I understand the question, I don't think so. It has
more to do with the validation of some ideas some of friends mine and I
I'm guessing that you are, but I'm wondering if you plan on compiling
some of the comments and votes and writing more about them. I'd hate
to see some of these comments go the way of a survey.
eby
On Thu, Feb 11, 2010 at 7:01 PM, Eric Lease Morgan emor...@nd.edu wrote:
On Feb 11, 2010, at 9:52
We have chosen to use FogBugz. A great product. Very easy to use.
Integrates well with version control systems, can also be used as agile
project management system and can create wiki's to write documentation.
It is great to be able to search documentation and all case history with
one search
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