RE: [Declude.Virus] Force AVG update
Well, most scanners will require much more expensive licenses, e.g., a license per mailbox, etc. The Declude anti-virus license is a good deal - if they would just get the technology working right! -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David Dodell Sent: Saturday, December 27, 2008 2:15 PM To: declude.virus@declude.com Subject: Re: [Declude.Virus] Force AVG update On Dec 27, 2008, at 9:59 AM, Andy Schmidt wrote: > Hi, > > The general experience has been (as reported by several individuals > in two > different lists over the past 3 months), that the Declude AVG > updates are > frequently 48 hours behind - which means they are only effective for > "old" > viruses. I even posted the stats for several days where it showed > that every > few days new viruses were being caught by my secondary scanner > (McAfee), > which truly does have hourly updates - and would have been passed > through to > my desktops if I had relied on Decludes AVG scanner. Then I guess, is it worth for me to renew my Declude support ... things run pretty much very smoothly now, the spam tests are all external engines, and was only keeping Declude update to get the AVG updates ... with budget cuts, maybe I should be investing into a secondary scanner versus a Declude contract? What can I get for the same pricing $395 or less since this is all we have budgeted. David --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Force AVG update
The updates are currently 4 days behind... I believe that fetching and approving the updates from AVG, then publishing them on the Declude server is a manual process that Declude support staff must perform, and that it's not a reliable process. I think it best that we consider the AVG scanner to be "ok at best" and if we want "very good" we need to invest the money and CPU time in at least one other scanner engine. Andrew. -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy Schmidt Sent: Saturday, December 27, 2008 9:00 AM To: declude.virus@declude.com Subject: RE: [Declude.Virus] Force AVG update Hi, The general experience has been (as reported by several individuals in two different lists over the past 3 months), that the Declude AVG updates are frequently 48 hours behind - which means they are only effective for "old" viruses. I even posted the stats for several days where it showed that every few days new viruses were being caught by my secondary scanner (McAfee), which truly does have hourly updates - and would have been passed through to my desktops if I had relied on Decludes AVG scanner. I have the feeling that changing your poll time from 4 hours to 2 will only mean that you'll be finding out twice as often that they have a 2-day old update. I'm curious what the answer is - but somewhere in the back of my head I think I had previously read that Declude will occasionally get updates from AVG which in turn you get from them. If my recollection/understanding is accurate, then the "real" frequency is controlled by Declude's server, not yours. Best Regards, Andy -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David Dodell Sent: Saturday, December 27, 2008 10:00 AM To: declude.virus@declude.com Subject: [Declude.Virus] Force AVG update Anyway to force declude to update the AVG files ... my dates run from 12/17 to 12/23 ... are these really current dates? David (I have my update frequency set at every 2 hrs) --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
Re: [Declude.Virus] Force AVG update
On Dec 27, 2008, at 9:59 AM, Andy Schmidt wrote: Hi, The general experience has been (as reported by several individuals in two different lists over the past 3 months), that the Declude AVG updates are frequently 48 hours behind - which means they are only effective for "old" viruses. I even posted the stats for several days where it showed that every few days new viruses were being caught by my secondary scanner (McAfee), which truly does have hourly updates - and would have been passed through to my desktops if I had relied on Decludes AVG scanner. Then I guess, is it worth for me to renew my Declude support ... things run pretty much very smoothly now, the spam tests are all external engines, and was only keeping Declude update to get the AVG updates ... with budget cuts, maybe I should be investing into a secondary scanner versus a Declude contract? What can I get for the same pricing $395 or less since this is all we have budgeted. David --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Force AVG update
Hi, The general experience has been (as reported by several individuals in two different lists over the past 3 months), that the Declude AVG updates are frequently 48 hours behind - which means they are only effective for "old" viruses. I even posted the stats for several days where it showed that every few days new viruses were being caught by my secondary scanner (McAfee), which truly does have hourly updates - and would have been passed through to my desktops if I had relied on Decludes AVG scanner. I have the feeling that changing your poll time from 4 hours to 2 will only mean that you'll be finding out twice as often that they have a 2-day old update. I'm curious what the answer is - but somewhere in the back of my head I think I had previously read that Declude will occasionally get updates from AVG which in turn you get from them. If my recollection/understanding is accurate, then the "real" frequency is controlled by Declude's server, not yours. Best Regards, Andy -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David Dodell Sent: Saturday, December 27, 2008 10:00 AM To: declude.virus@declude.com Subject: [Declude.Virus] Force AVG update Anyway to force declude to update the AVG files ... my dates run from 12/17 to 12/23 ... are these really current dates? David (I have my update frequency set at every 2 hrs) --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
[Declude.Virus] Out of the Office
I will be out of the office on Monday, December 29th through Friday, January 2nd, returning on Monday, January 5th. If you require immediate assistance with Declude, please send an email to supp...@declude.com or contact David Barker at 1-866-332-5833 Ext.1. You can also reach David Barker via email at dbar...@declude.com. If you are a customer of Eaton and Kirk Advertising and you need assistance, please contact John Kirkpatrick at j...@eatonkirk.com or by phone at 760-775-3626. Thank you. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
[Declude.Virus] Force AVG update
Anyway to force declude to update the AVG files ... my dates run from 12/17 to 12/23 ... are these really current dates? David (I have my update frequency set at every 2 hrs) --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.Virus".The archives can be found at http://www.mail-archive.com.
