** Changed in: evolution-data-server (Ubuntu)
Status: Incomplete = Fix Released
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Title:
Evolution hangs with Formatting Message after
** Changed in: evolution-data-server (Ubuntu)
Status: Triaged = Incomplete
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Title:
Evolution hangs with Formatting Message after several
** Changed in: evolution
Status: Confirmed = Fix Released
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Title:
Evolution hangs with Formatting Message after several hours
To manage
Can anybody please delete this SPAM in comment #121 ?
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Title:
Evolution hangs with Formatting Message after several hours
To manage
@Asperatus: Please use the latest version of Ubuntu which is 11.10. And
then report again if still existent.
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Title:
Evolution hangs with
Same problem with Evolution 2.30.3 and Ubuntu 10.10. I recently
completed my first appointment send on evolution, and the problem
started after that.
I disabled the Edit-Preferences-Headers and unselected the face option
and it seems to be working again.
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Same here with Evolution 2.30.3 on Ubuntu 10.04. The offending message
is a sent mail that was a forward of a received mail without any
attachments. The forwarded mail ends up as an attachment in the sent
mail. All other messages with attachments work fine.
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Same problem on 11.04 32-bit. It only occurs when I receive a message
with a meeting request and it must be checking my google calendar which
hangs sometimes due to my connection. Is it possible to add
asynchronicity to the display of messages and contact/calendar/etc
lookups? Or possibly just
Evolution hangs immediately with status Formatting message, as soon as I click
on an e-mail with an attachment, stored in my Sent items folder
I use Ubuntu 10.10 64-bit
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On a whole bunch of identical Ubuntu desktops with identical
configurations, this problem is only affecting one user. Even when this
user logs into a different desktop, the problem seems to follow them.
The evolution process gets stuck in futex_wait and after killing
evolution and restarting, it
#113
Finally, the configuration that was giving me problems was not the
Photo, but the synchronization with IM clients (I enabled the two
simultaneously, but forgot to disable that one).
Disabling the IM sync made the problem dissappear.
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The bug started to show on my installation when I enabled the Photo, but
it didn't disappear disabling that again. I can't find a configuration
that would avoid this problem.
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Workaround of disabling photo doesn't work for me. Perhaps it is
affecting the timing to where it isn't as likely? In my case, it seems
certain HTML messages do this, and do them with 100% reproduction.
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I confirm the workaround presented by Seb: I disabled photographs in the
message preview and had no more 'Formatting message' deadlocks (Edit -
Preferences - Mail Preferences - Headers - Show the photograph of
sender in the message preview).
There is a related bug filed in Bugzilla: Bug #578577 -
** Branch linked: lp:ubuntu/evolution
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Hi,
i've been experiencing the same issues this a week or two.
I'm using Ub 10.04 since May 2010.
Evolution 2.28.3
3 imap accounts, and 2 pop.
Disabling default sources didn't solved the problem.
I though about the large amount of emails i had, so did some clean up.
Unsuccessful.
Then disabled
One more data point:
I've been using Evolution since Ubuntu 9.10 or 10.04, but I've only started to
see this problem now, with 10.10. All distribution updates were actual updates,
not reinstalls, so the configuration and data directories should have stayed
unchanged.
Curious.
--
Evolution
It seems like this problem has become a lot more frequent (happens many
times per day) with the upgrade to Ubuntu 10.10. On 10.04 the problem
also existed, but only happened once every week or so. No changes have
been made to the e-mail setup other than the Ubuntu upgrade.
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Evolution hangs
Regarding the evolution-exchange angle, I should say that ever since
I've stopped using the Exchange connector(*) I've never had a single
incident of hanging with Formatting Message problem, on either Lucid
or Maverick.
(*) I've started using a personal Zimbra installation that is synced
with the
I have been having this issue for quite some time. Until now though, it
has been random and somewhat tolerable. The last few days, however, it
has become persistent to the point that no matter what I do (kill the
program, restart, etc..) it will hang on the first or second message and
make it
Always when I start evolution after I start the computer, it hangs with
formatting Then after I kill and restart it - it never hangs
again (until I restart my computer). I'm running Ubuntu 10.04.1,
evolution 2.28.3
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** Changed in: evolution
Importance: Unknown = High
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I think the bug is related to the Default Sources plugin. I disabled
it and never experienced the bug afterwards.
The only other plugin that I disabled is GroupWise Features.
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I had this problem, and, after a few suggestions from elsewhere, I
turned off display of images (it was previously set to show images from
people in my contacts). Perhaps it's an addressbook issue? I never had
it before 10.04; I wonder if my issue had something to do with the
sluggishness of
Finally, the problem still occurs when the spam filters are disabled
(post #101 can be ignored). It seems that disabling plugins only
decreases the occurence probability.
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I too experienced this as in post #95, however the post above (#98)
referencing disabling plugins one at a time, seems to have hit the nail
right on the head. I narrowed that down to just disabling the two
spamfilters, then re-enabling just spamassassin. It has since not hung
once *Knock knock*
Oops, forgot to mention it was bogofilter as the other spam filter I
disabled. Sorry
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I can confirm that disabling both spam filters solves the problem for
me.
Same configuration as TheOctagon911 (see #99).
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I have never enabled those anti-spam plugins, yet I have the bug.
I guess that it is possible that this bug occurs more often when certain
plugins are enabled, though.
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I am also affected by this bug. I'm running ubuntu lucid lynx 32 bit.
After I upgraded from karmic I started experiencing the bug. It seemed
to happen while opening mail in local search folders, to fix it I found
that switching to a regular account folder disabling my yahoo pop mail
account and
I should have had included the following with my previous comment, #95:
I was able to eliminate my Evolution's Formatting Message hang and need to
kill after having disabled all the Evolution Plugins. I then re-enabled each
Plugin individually, i.e. one-by-one, and then a few at a time. My
Hello All,
Does anyone experiencing the Formatting Message endless hang have the
Plugins Bogofilter Junk Filter and/or SpamAssassin Junk Filter enabled?
Since having disabled both the Plugins Bogofilter Junk Filter and
SpamAssassin Junk Filter, which are all my available junk filters, so
far, I
Disabling HEader -- Show Photos worked well for me, too
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this bugs affects me when I want to read message with photo. But
sometimes it is crashes or hungs on messages without any photo but with
attachment.
So I think bug activates while Evolution is processing attachments
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When I start evolution, it sometimes stops responding and the status bar
shows the message Formatting message . I have to end evolution process
from system monitor to get rid of this. It happens both with my POP
Yahoo account and IMAP gmail account. Please note that this happens only
once in 2-3
I turned off the option show the photographs of sender, but the error
continues to appear, though less frequently.
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I confirm it is as Herbert says, in Lucid
The bug increased in frequency until it happened every time I started evolution
and viewed the first message. I confirm that the work-around is to disable
Show the photograph in Preferences... Mail Preference... Headers.
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I deactivated the photographs as well - formatting message
dissapeared so far.
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There is a plugin named Select one source by JP Rosevear
j...@novell.com: Select a single calendar or task source for viewing.
Mariano, who is the author of your plugin? Is it the the plugin that you
refer to?
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Martin, that is not the plugin I refer. The author of which I refer is
Sivaiah Nallagatla From Novell.
According to Oded, the correct name of the plugin is Default Sources.
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I have traced the origin of the problem to an evolution plugin: Fuentes
predeterminadas.
I can tell you that if you disable the plugin Fuentes predeterminadas,
the problem disappears.
The name of the plugin I put it in Spanish, as well on my system and I
can not find which is the correct
I think this plugin is the Default Sources plugin, which is supposed
to only affect calendar and address books. I don't see how that relates
to the Formatting Message bug.
Mariano - can you please check if the plugin that causes this problem
for you is the one written by Sivaiah Nallagatla From
Oded, in fact, the author of the plugin is Sivaiah Nallagatla From
Novell. Default Sources is the literal English translation of Fuentes
predeterminadas, but could not confirm it, because I had no evolution
in English to see.
I fully agree that it is curious that this happens, because the plugin
I cannot confirm that this bug its affecting lucid (I nominated this for
lucid before), because its not happening anymore. I don't know why it
started, neither why it stoped...
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This very same bug its affecting me on two of my lucid systems. Only
two. I still don't know whats might be related with this bug. Evolution
version its 2.28.3. And hangs several times while formatting most
messages.
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Evolution hangs with Formatting Message after several hours
This bug is very serious. I cannot deploy Ubuntu to anyone else unless it is
fixed. The usual user cannot be told to use xkill Evolution and give it a
second try. Evolution runs into formatting message on every first start on my
machines (3). It's impossible to close Evolution without killing
** Package changed: evolution (Ubuntu) = evolution-data-server (Ubuntu)
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Also affects me on Lucid x64
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#75: evolution installed 2.30 and the problem still persists. Also
unlike others, happens to me when you start the program, not after
several hours. It is a problem that I consider serious. Not everyone use
webmail to manage our mail.
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Yep, exactly the same for me: happens to me with Lucid 64-bit and
Evolution 2.28.3 and I have no any IMAP account, just 3 pop accounts.
Now it has happened almost every time I launch Evolution lately. Need to
end process. I tried to change preview settings, and now I have
*five* Formatting
Working round this with Lucid by using the Evolution 2.30 PPA at
https://launchpad.net/~jacob/+archive/evo230 - Jacob has done a great
job - it seems quite stable!
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same here with 2.28.3-0ubuntu9 on lucid/x86_64
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I'm seeing this now on latest Lucid. The 'work around' in #71 does work
but really isn't ideal.
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Happens to me on latest lucid.
To avoid the problem I have to click on the local in box On This Computer as
soon as evolution starts, and let it render the default welcome message.
Then I wait until my mapi folders have been detected and listed and can
then click on my MAPI inbox, and it will
This happens whenever the IMAP server is down. If the server is
responding, then Evolution will work properly, but if the server is down
it will hang forever.
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It still happens to me with Lucid and Evolution 2.28.3 and I have not
any IMAP account. Just 3 pop accounts
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Same here - It still happens to me with Lucid 64 bits and Evolution
2.28.3
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It still happens to me with Lucid and Evolution 2.28.3
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I get this problem a lot, so much that each time I launch Evolution I
get anxious about whether it will hang with the Formatting message
(...) or not. Currently running version 2.28.3. Contrary to what Markus
Birth reported above, mine hang without a message being sent, often
immediately after
I've upgraded to Ubuntu Lucid (10.04) Beta. This problem no longer
occurs for me.
On Mon, 2010-03-29 at 12:17 +, Raymond Hill wrote:
I get this problem a lot, so much that each time I launch Evolution I
get anxious about whether it will hang with the Formatting message
(...) or not.
Fixed for me as well, current Lucid.
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Any fix to this problem yet? This happens to frequently to me (running
Jaunty) and it's kinda driving me nuts, and the irony is I have been
trying to promote more use of Ubuntu and its apps to my clients and one
of the most basic function/app is not working consistently. Anything
that I can help
I have the same bug with Lucid, with pop3 messages. If I click to answer
the message, it appears in the answer windows.
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I put it in bugzilla too:
https://bugzilla.gnome.org/attachment.cgi
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@Oded: Strange behaviour indeed! Your experience seems to suggest that
the error occurs both when you have the OWA account enabled and also
when it's not, which is different from what I'm seeing.
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Not really - what it suggests is that (a) the error cannot occur if the
OWA account is disabled, and (b) if you are in an error state then
disabling the OWA account fixes the error immediately without needing to
restart.
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Regarding my previous comment - here is an interesting behavior:
1. I have an OWA account configured and enabled.
2. I get the formatting message problem on an IMAP account: I select a
message and the message preview stays blank with a Formatting message
progress notification that can't be
How can we escalate this issue? This issue makes using Evolution 2.28
(Ubuntu 9.10) with Exchange 2003 unusable!
I get the formatting message all the time during the course of the day.
What I did notice is that this is affecting the preview window only
since I can double click on the message and
I experience the same hang on Karmic, using an IMAP account. It seems
this bug has not been reviewed since 2007-12-10.
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I have this problem too (I can confirm that the problem only seems to
appear when you use an Exchange account), and agree with Matthias.
Having to force-close the exchange plugin several times a day is simply
not a good way to work, though it's an effective way to work *around*
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My Evolution version is 2.28.1, running on 2.6.31-17-generic #54-Ubuntu
SMP x86_64.
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I noticed that this mostly occurs after having sent a mail. It rarely
happens when just browsing my mails but after sending one, it appears
almost for sure.
I have 3 IMAP accounts in Evo: Kerio Mailserver, Courier IMAP and Google
Mail.
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@maheshjagadeesan : I get this problem a lot on a workstation where I
have the exchange account set up but I never use it to read e-mail. All
the formatting message problems I get on IMAP account - does that make
sense?
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I propose bumping up the severity to a higher importance. This bug
renders evolution basically useless for productive use.
(Evolution 2.28.1, Ubuntu 9.10, only 1 IMAP account)
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@Oded Arbel, I have exactly the same problem (on Karmic too), if I open
a new window, close the original and then try to cancel the formatting
message progress, evolution crashes !
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I'm getting the same behavior of Evolution getting stuck on formatting
message with Karmic fully updated. Its has been happening for as long
as I remember using Evolution, but in the last year it became
problematic to the point that I have to deal with this multiple times
each day.
I found that
Attached is the core that I generated for the use case in my previous
comment. Please let me know if you need any more information.
Sorry about the bug spam a minute ago - I tried to use apport-collect to
submit the core dump.
** Attachment added: Core dump of evolution crashing
I force-shutdown evolution and noticed something else that was strange:
when I restarted evolution through Empathy, nothing would happen for
about five to ten minutes, and then my inbox would open up. Has anybody
else noticed this odd behaviour?
Regards.
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Can confirm this on Karmic 32bit with latest updates.
Distributor ID: Ubuntu
Description:Ubuntu 9.10
Release:9.10
Codename: karmic
evolution:
Installed: 2.28.1-0ubuntu1
Candidate: 2.28.1-0ubuntu1
Version table:
*** 2.28.1-0ubuntu1 0
500
I have this same problem since jaunty, not on karmic.
Is there no workaround? It's really, really annoying.. :
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This is still affecting me in Evolution 2.28.1.
The same system I mentioned before has been updated to Karmic Kuala 9.10.
I tried to go through Help - Report a problem to attach a debug log. The
website, however, loses the debug log when you choose an existing bug.
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Evolution hangs with
@TraceyC - I had a clean install of Karmic on a new partition and then
ported the data from the old installation of evolution. I have to say
that so far so good... the problem seems to have disappeared for me (I
upgraded last week-end, so I tested it only for the past 7 days, but
before the
Distributor ID: Ubuntu
Description:Ubuntu 9.04
Release:9.04
Codename: jaunty
evolution:
Installed: 2.26.1-0ubuntu2
Candidate: 2.26.1-0ubuntu2
Version table:
*** 2.26.1-0ubuntu2 0
500 http://nl.archive.ubuntu.com jaunty-updates/main Packages
100
The behavior Steven Willis described happens to me on 32 bit Jaunty,
fully updated. The preview pane is turned on. The hang on formatting
message happens on an IMAP account every time I try to load a message
with external images where the sender is in my address book. I had
Evolution set to load
This problem seems to be getting worse for me. Sometimes it will hang
within minutes of launching Evolution or may last several hours without
a problem, but I'm now guaranteed a minimum of four lockups a day,
requiring me to kill the evolution-data-server task each time.
I now have a cron job
Ubuntu Jaunty 64 bit, updated to present date.
A couple of additional info:
1. The problem also presents itself with two POP accounts (gmail). So,
it does not seem necessarily related to exchange, IMAP or similar.
2. For me the culprit does not seem to be evolution but evolution-
Same bug on 32 bit Karmic.
Linux ubook 2.6.31-3-generic #19-Ubuntu SMP Tue Jul 14 16:04:41 UTC 2009
i686 GNU/Linux
$ apt-cache policy evolution
evolution:
Installed: 2.27.4.1-0ubuntu1
Candidate: 2.27.5-0ubuntu1
Version table:
2.27.5-0ubuntu1 0
500 http://by.archive.ubuntu.com
This behaviour for me was totally related to an MS Exchange mail account
being active, Once disabled never happened again.
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This is also affecting me in Karmic 64 bit. It affects me after less
then an hour. It's really annoying, why hasn't this been fixed in the
last two years?
Linux unknown-device 2.6.31-3-generic #19-Ubuntu SMP Tue Jul 14 16:07:02
UTC 2009 x86_64 GNU/Linux
apt-cache policy evolution
evolution:
I can also confirm this behaviour in 64bit Jaunty, I have turned off the
loading of images and the Exchange connector.
I'll try a few combinations and see what (if anything) causes a repeat
of the problem)
Not sure if its related - but when I have a message open and select
Load Images - the
I can also confirm, this is a problem in Jaunty. Is there a way to
packet sniff or log the imap conversation without using a packet
sniffer? I would like to know which message it is hanging on.
$ apt-cache policy evolution
evolution:
Installed: 2.26.1-0ubuntu1
Candidate: 2.26.1-0ubuntu1
I have this issue as well, Ubuntu 9.04 32 bit. My Mail account is a
Gmail imap account. I have evolution set to Never load images from the
web also, yet I still have this issue.
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I have the same problem with the Evolution on Ubuntu 9.04 Jaunty and my
setting 'Never load images from the web' is set on.
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Confirmed as above, on a Fresh Jaunty 9.04 64 Bit Desktop. I have 3
imaps accounts and have enabled 'Load images in messages from contacts'
option. It gets stuck, and works if I do 'killall evolution-data-
server-2.26'
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I'm seeing this behavior although my setting is set on 'Never load
images from the web'.
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Just upgraded (well, fresh install - not upgrade from Intrepid) to
Jaunty RC a week ago myself (and updated to Final today) and I'm
experiencing this issue as well with my POP3 mailbox. When Evolution has
been running for at least an hour, when I click on any new message, it
comes up with
I've been seeing this bug since I updated to Jaunty.
hh is right with his notice that killing the evolution-data-server
(2.26.1) causes evolution to continue (it restarts the data server
itself then).
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can confirm. Bug still exists and is really annoying during work.
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i just realized, that it is not necessary to kill evolution but the
messages get formatted after killing the evolution-data-server(-2.24).
by the way this bug still persists in ubuntu 9.04 alpha 5.
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I just changed the command line of the starter in my panel:
sh -c 'evolution --force-shutdown; evolution 21 | ts
/tmp/evolution.debug'
(ts adds timestamps to the output and is found in package moreutils)
I have to click that one about 8-10 times a day.
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