Same problem - can not unlock admin functions such as users/groups, date
time etc. Error - could not authenticate. An unexpected error has
occurred.
Also, strangely both Add / Remove Synaptic Package Manager apps
disappeared from my application and system menus.
Cause - created a system
I have the same problem. After upgrading from Dapper to Hardy, I can't
use any admin tools even after checking /etc/hosts and adding my
username to the admin and polkituser groups in /etc/group and
/etc/gshadow. I always get Could not authenticate. An unexpected error
has occurred. when using
Note: All hardy updates are installed, so if this is Fix released it
certainly hasn't helped me.
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug notification because you are a member of Ubuntu
No dice - installed xubuntu desltop through apititude. Still no admin
permissions.
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[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug notification because you are a member of Ubuntu
Desktop Bugs,
Gah! I followed Simon Lewis's intructions - it purged policykit AND
network manager along with it, which means NO NETWORK i.e. NO network
installs. I.e. NM is dead and I can't re=install it.
Having a bugger of a time getting a USB key to mount with a new NM
package (xubuntu bug), and then I
So after discovering I had no compiler on my system and not wanting to
learn how to install one without a compiler or network access (!!) I
went another route - search the interwebs to find out how to get on the
web WITHOUT network manager -
1. Startup Ubuntu - my desktop is dead so I have to
I have the same problem and i discovered that ubuntu-desktop was not
apearing to be installed on synaptic. I installed and the problem is
gone.
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[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug
I have the same problem and am dumbfounded that I've now rendered a Dell
pre-installed with Hardy unusable via a few seemingly straightforward
commands, and without any hint of a warning.
After creating an 'admin' account and adding it into the Administrators
role (as well as manually adding it
I had this same problem and found the issue to be with PolicyKit group
settings. Common thread here seems to be -
1. Ensure /etc/hosts file is correct
2. Ensure appropriate users are added to the polkituser group in /etc/group
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[users-admin] Unlock - Could not authenticate. An unexpected
I had the same problem after I installed Hardy via debootstrap.
I solved the problem by reinstalling the policy package and purging the
old config:
# aptitude purge policykit
# apt-get install ubuntu-desktop
HTH,
Simon
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[users-admin] Unlock - Could not authenticate. An unexpected error has
I've got the same problem (ubuntu 8.04) when adding user admin (which
of course should not be able, but it is)
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug notification because you are a member
Exactly the same problem here. Fresh 8.04 Ubuntu install - fully updated
as of today, 02 June. The only actions taken were:
1. Full update via Synaptic
2. Set static IP via Network Manager
3. Add machine to Active Directory domain using Likewise Open
4. Reboot
Attempting to unlock Network
Ran network-admin from the command line. Error output was:
CRITICAL **: did not receive a reply. Possible causes include: the
remote application did not send a reply, the message bus security policy
blocked the reply, the reply timeout expired, or the network connection
was broken.
Error output
Rinsed and repeated steps on a clean machine to verify - same problem.
Likewise Open must change something that prevents local authentication.
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[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug
Used Likewise Open from their site, rather the the Ubuntu Hardy
repository, and the bug is not present. Version installed was 4.1.0_2921
(rather than 4.0.5).
Sorry for any inconvenience.
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[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
Have finally managed to solve that for myself.
Have you checked /etc/hosts. With hardy, the initial entry was something
like:
127.0.0.1 localhost
127.0.1.1 aaa.bbb.com
when it should be
127.0.0.1 localhost
127.0.1.1 aaa.bbb.com name of machine, e.g. ubuntu
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[users-admin] Unlock - Could not
On 05/17/2008 12:14 AM, Jean-Noel Rey wrote:
Have finally managed to solve that for myself.
Have you checked /etc/hosts. With hardy, the initial entry was something
like:
127.0.0.1 localhost
127.0.1.1 aaa.bbb.com
when it should be
127.0.0.1 localhost
127.0.1.1 aaa.bbb.com name of
Thank you for this NoOp, so this hosts config works as well.
Did it solve this Bug ?
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[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
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You received this bug notification because you are a member of Ubuntu
Desktop Bugs,
On 05/17/2008 11:21 AM, Jean-Noel Rey wrote:
Thank you for this NoOp, so this hosts config works as well.
Did it solve this Bug ?
Yes. Modifying the hosts file was necessary on all my hardy systems
(either upgraded or fresh install) due to failing to find localhost. So
it may resolve _this_
Clean install of Ubuntu 8.04 - fully updated as of May 16, 2008. I can
reproduce the problem by the following:
Boot reset the bios clock to 00:00:00 12/31/1987, bring up Ubuntu without a
network connection, Ubuntu login comes up with the bios time setting (31 Dec
1987), as expected. Enter
I've got the same problem on an system upgraded from 7.10 to release
version of 8.04.
I cannot unlock the network settings, I get the could not authenticate.
An unexpected error has occurred.
I also cannot enter my WPA passphrase in the network manager. It just
keeps asking for the passphrase
ok, thanks for the feedback.
** Changed in: gnome-system-tools (Ubuntu)
Status: New = Fix Released
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug notification because you are a member of
I think I've my problem solved.
The 'Unlock' button worked if I just type 'users-admin' in the terminal,
(without sudo or gksu in front of the command)
Then I checked my 'users-admin' launcher setting in the alacarte menu
editor, the command was 'gksu users-admin', so I simply delete the
'gksu',
This problem seems to be fixed for me in the released version of Hardy.
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is a
Same problem here, The users-admin's 'Unlock' button is grayed out
It's a newly installed 8.04, last package update was 10 hrs ago.
Reinstalling the policykit-gnome doesn't make any difference...
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
Further more, I can't use time-admin neither, The 'Unlock' button also grayed
out.
I've tried add my user's name to the polkituser group, but still can't get it
right.
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
One more thing, when I'm installing 8.04, I've left my previous 7.10's
/home partition without re-format, and I created exactly the same user's
account name as I've used in Gusty, I wonder could this problem caused
by the previous Gusty's config file under /home/user's folder?
My friend's clean
I'm having the same problem. Installed 8.04 today. Clean install.
Previous version was 7.10.
That was 5 hours ago. Now I can't start anything as root and I'm stuck
in a system withou an admin. I have two users, both without admin
rights.
How can I solve this problem? I surely don't want to
This bug seems works fine to me now. (Installing from Xubuntu daily
build)
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is a
It would be nice if I could only install policykit-gnome. When I sudo
apt-get I get E: invalid operation. So I am stuck with the unlock thing.
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug
Found a way to reinstall policykit-gnome on Hardy Beta. Unfortunately it
didn't help. Stuck.
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug notification because you are a member of Ubuntu
Desktop
** Changed in: xubuntu-meta (Ubuntu)
Assignee: Lionel Le Folgoc (mrpouit) = (unassigned)
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug notification because you are a member of Ubuntu
Desktop
Hello,
I tried to add Synpatic Package Manager from the Main menu after it disapeared
from ( system- Adminstration), but when I check Synpatic Package Manager, it
uncheck by itself, same for other item in (Main Menu-Administration)
My computer crashed yesterday after using hardware test, after
I have also experienced this error on my thinkpad t60 using xubuntu
hardy. details provided below.
** Changed in: gnome-system-tools (Ubuntu)
Status: Incomplete = Confirmed
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[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
This appears to be very similar to Bug #185589 (at least the title and
initial portions of the report).
For the record, I have experienced this same issue using Xubuntu hardy.
Selecting Applications System Users and Groups, and then Selecting
Unlock produces the cannot unlock usergroups: could
** Changed in: policykit-gnome (Ubuntu)
Sourcepackagename: gnome-system-tools = policykit-gnome
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug notification because you are a member of Ubuntu
Ok, after doing further research, policykit-gnome was not installed on
my xubuntu system. Installing policykit-gnome fixed this problem.
I will report back up through to the Xubuntu team to make sure that
policykit-gnome is included in the xubuntu seeds, as it does not
currently appear to be
Lionel, is policykit-gnome included as part of Xubuntu-desktop? It
doesn't appear to be, and without it, items like users groups,
network, time date, system services, etc (the primary gnome-utils
under applications system) do not work.
installing policykit-gnome fixes this problem.
**
Downloaded most recent ISO of xubuntu live cd (03/03/08) and this
problem is fixed on the default installation. Thanks. Sorry for any
confusion on this report, it just took some additional research to
verify the current status.
** Changed in: xubuntu-meta (Ubuntu)
Status: Confirmed = Fix
Hi there
is this reproducible at all?
Thanks
** Changed in: gnome-system-tools (Ubuntu)
Importance: Undecided = Low
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
You received this bug notification because you are
Thanks for your report, can you test the same with a new user created on
your system? thanks.
** Changed in: gnome-system-tools (Ubuntu)
Status: New = Incomplete
--
[users-admin] Unlock - Could not authenticate. An unexpected error has
occurred.
https://bugs.launchpad.net/bugs/194496
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