[Bug 293832]

2019-10-04 Thread Johnruth652
Thanks for sharing such a informative blog. It is really helpful for us.
Keep sharing such informative blogs again.

Office Com Setup - https://www.office-com-setup.com/

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Re: [Bug 293832] Re: printer prints page at wrong position, page cut

2019-01-15 Thread draco
You should be able to change the default settings with lpoptions command :
https://www.cups.org/doc/man-lpoptions.html?TOPIC=Man+Pages

Take care of the default page format first, and check also the page
dimension, it could be wrong for this format.

Le mer. 9 janv. 2019 à 20:50, unfa  a écrit :

> Oh wait - I spoke too soon.
>
> It fixes the problem in Manjaro 18.0.2, but not in Linux Mint 18.3.
>
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[Bug 293832] Re: printer prints page at wrong position, page cut

2019-01-09 Thread unfa
If I select "Force Ratestization" in "PDF Options" in Okular, the print
is fine.

Unfortunately this setting is reset with every print.

Now if I could force this system-wide - it'd fix the problem.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2019-01-09 Thread unfa
Oh wait - I spoke too soon.

It fixes the problem in Manjaro 18.0.2, but not in Linux Mint 18.3.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2019-01-09 Thread unfa
I have the same problem with a HP DeskJet 3700 printer.

I've tried Linux Mint 18.3 and Manjaro 18.0.2.

I had no success, until I tried one thing:

In LibreOffice 6.1 I forced printer to use PostScript instead of PDF
output - and the print was finally good!

Now my question is - how can I fore this system-wide? I haven't seen
such an option in any printer configuration tools or on the CUPS web UI.

The problem is clearly with the PDF output. PostScript seems to work
fine.

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[Bug 293832]

2018-11-07 Thread elaniean
In many incidents, the printer configuration tool has a wrong driver
(like DCP-7025 BR-Script) is loaded. then you must have to identify
which driver tools are unnecessary. So to manually or ask to Brother
Printer Support for solving the problem simply choose the correct driver
in the tool. Know more by visiting the website
https://www.printererrorrepair.com/brother-printer-support-phone-number

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[Bug 293832]

2018-11-07 Thread Orzel
Spam alert ...

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[Bug 293832] Re: printer prints page at wrong position, page cut

2018-08-21 Thread Bug Watch Updater
** Changed in: poppler
   Status: Confirmed => Unknown

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[Bug 293832]

2018-08-21 Thread Gitlab-migration
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has
been closed from further activity.

You can subscribe and participate further through the new bug through
this link to our GitLab instance:
https://gitlab.freedesktop.org/poppler/poppler/issues/439.

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[Bug 293832]

2018-08-21 Thread Impulze
The patch applied to Ubuntu Lucid and proposed in:
https://bugs.launchpad.net/ubuntu/+source/poppler/+bug/293832/comments/107
fixed the very same issue for me with a Brother MFC 7820N.
Any comments on the validity and correctness of the patch so we might get it 
fixed in poppler if it's really not a driver issue?

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[Bug 293832] Re: printer prints page at wrong position, page cut

2014-06-04 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/utopic-proposed/cups-filters

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[Bug 293832] Re: printer prints page at wrong position, page cut

2014-06-01 Thread Mathew Hodson
** Tags removed: verification-needed

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[Bug 293832] Re: printer prints page at wrong position, page cut

2013-11-27 Thread Launchpad Bug Tracker
** Branch linked: lp:debian/cups-filters

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[Bug 293832] Re: printer prints page at wrong position, page cut

2013-10-10 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/saucy-proposed/cups-filters

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[Bug 293832] Re: printer prints page at wrong position, page cut

2013-01-16 Thread Fiorenzo De Santis
I'm experiencing a problem like that with my Brother HL-2270DW in Ubuntu
12.10. Top and left margins are affected. A workaround is to print to a
.ps file then print from that file. However a better solution is to use
a Generic PCL6 Driver.

This problem is also discussed on
http://ubuntuforums.org/showthread.php?p=12381534

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[Bug 293832] Re: printer prints page at wrong position, page cut

2012-03-23 Thread Till Kamppeter
Laurent, can you tell us which printer you have, which driver you are
using, and follow the instructions of the sections CUPS error_log and
Capturing print job data on
https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2012-03-22 Thread Laurent Dinclaux
Still happens in 12.04, there is a hudge top margin.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2012-03-15 Thread Ludovic GIAMBIASI
Hi,

I use the 11.04 ubuntu version and I have this same bug.

I find a solution very simple.

my pdf are opened with Okular.

I have just to 
cocher la case Forcer la rastérisation (conversion en image) 
(sorry it's in french, I don't know in english)
in the options settings after file/print... in options PDF

and it's work !

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[Bug 293832] Re: printer prints page at wrong position, page cut

2011-02-03 Thread Bug Watch Updater
** Changed in: poppler
   Importance: Unknown = High

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[Bug 293832] Re: printer prints page at wrong position, page cut

2011-01-25 Thread Bug Watch Updater
** Changed in: poppler
   Importance: High = Unknown

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-08-09 Thread Martin Pitt
Removed from karmic-proposed due to lack of testing for half a year.

** Changed in: poppler (Ubuntu Karmic)
   Status: Fix Committed = Won't Fix

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-07-28 Thread Martin Pitt
Anyone who can test the karmic-proposed package? I'll remove it soon if
there is no testing feedback. Thank you!

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-07-16 Thread Till Kamppeter
Note: This bug report is only about Brother's PostScript (BR-Script)
printers used in PostScript (BR-Script) mode. If you are using Brother's
LPD drivers and CUPS wrappers your problem is another bug, most probably
bug 550764.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-07-12 Thread Andrea Ratto
Confirming with a Brother MFC-5460CN on Lucid. Please re-open this.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-04-26 Thread Raid996
I have the same problem, mine is a Brother MFC-5460CN.
I've had the problem since transitioning with a clean install form 8.10 to 
9.04, the bug persisted in 9.10 (clean install).
I've been using Lucid since Alpha2 and have had the same problem, in the past 
week however another problem came up: other than the format problem now if I 
tell my printer to print in low resolution and grayscale it will print in color 
and full resolution.

I have now a fully updated Lucid install, and the problem is still
there.

Renato Campus

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-03-28 Thread Olivier Berten
If it's been fixed on 2010-03-16, is it normal that a clean Lucid
install on 2010-03-26 still shows the problem?

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-03-28 Thread Olivier Berten
That install being from a Beta1 CD, followed by on-line update from all
possible official repositories, including 'proposed'.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-03-16 Thread Martin Pitt
Accepted poppler into karmic-proposed, the package will build now and be
available in a few hours. Please test and give feedback here. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed. Thank you in advance!

** Tags added: verification-needed

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-03-16 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/karmic-proposed/poppler

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-03-10 Thread Till Kamppeter
** Changed in: poppler (Ubuntu Karmic)
Milestone: None = karmic-updates

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-03-08 Thread Till Kamppeter
** Also affects: brother-cups-wrapper-extra (Ubuntu Karmic)
   Importance: Undecided
   Status: New

** Also affects: brother-lpr-drivers-extra (Ubuntu Karmic)
   Importance: Undecided
   Status: New

** Also affects: cups (Ubuntu Karmic)
   Importance: Undecided
   Status: New

** Also affects: poppler (Ubuntu Karmic)
   Importance: Undecided
   Status: New

** Changed in: cups (Ubuntu Karmic)
   Status: New = Invalid

** Changed in: brother-lpr-drivers-extra (Ubuntu Karmic)
   Status: New = Invalid

** Changed in: brother-cups-wrapper-extra (Ubuntu Karmic)
   Status: New = Invalid

** Changed in: poppler (Ubuntu Karmic)
   Status: New = Fix Committed

** Changed in: poppler (Ubuntu Karmic)
   Importance: Undecided = Medium

** Changed in: poppler (Ubuntu Karmic)
   Importance: Medium = High

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-03-08 Thread Till Kamppeter
Attached is a debdiff to fix this problem in Karmic which I propose as
an SRU. It is a one-line patch which did not cause any regression in
Lucid, so I think it will be very helpful for Karmic users. This bug
affects 8 persons and has one duplicate, so there are several users with
a PostScript printer from Brother.

** Attachment added: debdiff to fix this problem in Karmic
   
http://launchpadlibrarian.net/40503603/poppler_0.12.0-0ubuntu2.1_0.12.0-0ubuntu2.2.debdiff

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-03-08 Thread Till Kamppeter
Kasper Peeters, the already released fix is only for Lucid, the Ubuntu
version under development, to be released end of April. As the patch is
small I have now proposed an update for Karmic. There will be a call for
testing it soon. Please test it then.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-02-18 Thread Kasper Peeters
This still is a problem on Karmic. A default installation, with a
Brother DCP7025 connected, activates the Brother DCP7025
driver. That one prints with the notorious offset. Installing
brother-cups-wrapper-laser by hand and then selecting Brother
DCP7025 for CUPS resolves the issue.

Let me know if there's anything I can do to help debug this.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2010-01-07 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/poppler

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-12-18 Thread Till Kamppeter
Marked the tasks on CUPS and on the Brother non-PostScript driver
packages invalid as we have localized the problem in Poppler now.


** Changed in: cups (Ubuntu)
   Status: Incomplete = Invalid

** Changed in: brother-lpr-drivers-extra (Ubuntu)
   Status: Incomplete = Invalid

** Changed in: brother-cups-wrapper-extra (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-12-18 Thread Launchpad Bug Tracker
This bug was fixed in the package poppler - 0.12.2-2.1ubuntu3

---
poppler (0.12.2-2.1ubuntu3) lucid; urgency=low

  * debian/patches/10_fix-a4-page-shift-on-brother-ps-printers.patch:
Fixed page shifts when printing on A4 paper with Brother PostScript
printers, by applying the changes suggested in Poppler upstream bug
18711, comment #30 (LP: #293832).
 -- Till Kamppeter till.kamppe...@gmail.com   Thu, 17 Dec 2009 23:39:23 +0100

** Changed in: poppler (Ubuntu)
   Status: Fix Committed = Fix Released

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-12-17 Thread Till Kamppeter
I can suggest a possible fix for this problem. See comment #30 of
Poppler upstream bug #18711:

http://bugs.freedesktop.org/show_bug.cgi?id=18711#c30

I patched Poppler to follow the suggestion there and at least I cannot
see a regression: My HP printers still print and Ghostscript displays
the files correctly on the screen.

A debdiff for Lucid's Poppler is attached. Please upload the new Poppler
package (we can remove the ptach later if it shows regressions).

To the reporters of the bug: Please try as soon as the new Poppler gets
available (use a Lucid live CD) and report whether it fixes your
problems.

** Attachment added: Patch to fix the pdftops conversion of Poppler to avoid 
the page shift
   
http://launchpadlibrarian.net/36918735/poppler_0.12.2-2.1ubuntu2_0.12.2-2.1ubuntu3.debdiff

** Changed in: poppler (Ubuntu)
   Status: Incomplete = Fix Committed

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-12-05 Thread Sam Liddicott
This has just started happening for me again, today, the top of all
pages on my brother MFC260C is cut off.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-11-21 Thread Mike
Xerox Phaser 3122 here with the same problem.
I tried to print from OpenOffice Writer, and the test page. Got cut top of the 
pages.
9.10, 64 bit.
Xerox Phaser 3122, SpliX V. 2.0.0

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-11-18 Thread Marcin Gryszko
Serge, you have to follow Brother instructions for Ubuntu 64 bits. You
have to install C/C++ libs for 32 bits and then install everything with
dkpg --force-all option.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-10-30 Thread Serge van Ginderachter
OK, this bug regressed for me after upgrading to Karmic.
I still had the script (pdftops)  mentioned earlier in this bug report, using 
dpkg-divert
I removed the divert and restored the pdftops.real, but no difference.

I checked the tools on
http://solutions.brother.com/linux/en_us/download_prn.html as to find
the brprintconf util, but those packages are all i386 and I'm running
amd64...

Am I missing yet another solution?

On a side note, I fail to understand the Real Underlying Problem -
getting a little annoyed about a bug that comes, goes and regresses over
the last 3 releases - what can I do to get this sorted out definitively?

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-10-30 Thread Serge van Ginderachter
OK, installing the

  brother-cups-wrapper-laser package

and reconfiguring my printer solved this for now. (I hav a Brother MFC-
7420N)

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-10-25 Thread Nicolas Piguet
I was also having the same problem with an MFC-260C on Jaunty.
Fortunately I stumbled on this bug report.

sudo brprintconf_mfc260c -pt A4

also did it for me. I can finally see the top 2 or 3 cm of the PDF's I
print.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-10-19 Thread ferrouswheel
I was also having this problem with a brother MFC885CW on a current
Jaunty.

sudo brprintconf_mfc885cw -pt A4

seems to have fixed it.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-08-07 Thread Henning Eggers
I am having the same regression on a Brother MFC-7820N on a current
Jaunty.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-08-06 Thread Vince Callaway
I came across this problem a few days ago.  I have an application that
generates PDF's and was able to do quite a bit of testing.

First off this is not an Ubuntu specific bug.  So far SuSe, Centos and
Ubuntu systems tested all have it.  So it is a cups specific bug.

The problem appears to be with any printer that does full bleed
printing.  All of the inkjet photo printers and color lasers I tested
failed.  Those were Brother MFC-5840CN, MFC-465CN and Samsung CLP315W.
The BW Lasers that I tested on were HP 1200, HP 1320, Brother MFC-7345N
and Brother MFC-8670DN.  All of those printed fine.

All the pdf files I generated where opened with Acrobat or evince and
then printed came out ok.   On my system those use gnome-print libraries
which I believe convert everything to postscript.  Not sure so someone
smarter than me needs to add to that.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-07-13 Thread Kasper Peeters
Assuming you mean 'Scale to Fit', turning that one on does not resolve
the problem.

The problem occurs e.g. when printing PDF files from evince. Will try a
few more things before sending test documents.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-07-07 Thread Kasper Peeters
I am reproducing this bug on jaunty, with cups-1.3.9-17ubuntu3.2.
Downgrading to cups-1.3.9-17ubuntu3.1 resolves the problem. It does not
seem to be brother-only, as the same problem occurred on a Samsung
ML-1710 (with the Splix driver). Cups has paper size set to A4 and
/etc/papersize contains A4 as well.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-07-07 Thread Till Kamppeter
Can you call system-config-printer via System - Administration -
Printing, then right-click your printer's icon, choose Properties
and in the window which pops up then choose Job Options. There set the
Fit to Page option. Does this solve the problem?

Can you also attach the document with which you have the problem and
tell how you printed it?

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-06-12 Thread Till Kamppeter
Can anyone check on the current Karmic whether this is still an issue?

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-06-03 Thread Pavel Rojtberg
you probably need to execute:
brprintconf_your_model -pt A4 # brprintconf_dcp135c in my case

description:
http://solutions.brother.com/linux/sol/printer/linux/printsetlpr.html

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-04-24 Thread Michael Gefen
after updating to jaunty, the issue remained.

on my previous tests (
https://bugs.launchpad.net/ubuntu/+source/poppler/+bug/293832/comments/50
) i only downgraded the cups package, leaving other related packages up
to date. thus i conclude that it is a regression in cups.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-04-24 Thread Till Kamppeter
Please try the update for Jaunty following the instructions in bug
#357732.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-04-24 Thread Michael Gefen
sending a pdf to printer using acrobat:
this is the command generated by acroread:

lpr -P HL-2030-series -o PrintoutMode=Normal -o InputSlot=Default -o
PageSize=A4 -o PageRegion=A4 -o Duplex=None -o Quality=FromPrintoutMode

resulted with a printout having correct margins

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-04-24 Thread Michael Gefen
the solution that appear there did not help me

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-04-15 Thread Arnaud Atoch
Printing on the same system with the old xpdf application does not show
the issue : that is top margin is exactly what is defined in the
document.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-04-14 Thread Arnaud Atoch
Printing with an Epson R320 with Ubuntu R320 on Intel x32 arch, whatever
the software used to print : Open Office or Document Viewer , top margin
is almost null and does not react to printer properties. Left and rigth
margins are ok.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-04-06 Thread Sam Liddicott
I take that back.

The official brother debs cause the test-print page to print properly, 
printing from firefox seems to come out fine

but printing from gedit still cuts off the first 2 text lines, although
the left columns are all there.

The printer job options margins were all set to 0 points. I set them all
to 24pt which moved the text about 1.5 em's to the right, but about six
lines down suddenly making room for the gedit page header as well as the
missing 2 lines.

Most weird, maybe 0 as a margin value has a magic meaning?

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-04-06 Thread Sam Liddicott
Now I put the margins back to 0 and I still get the gedit header.

Consider these the ravings of a loony unless someone else reproduces it;
I'm back to saying that the brother's own packages do work and the
ubuntu brother ones don't

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-04-05 Thread Till Kamppeter
** Also affects: brother-cups-wrapper-extra (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: brother-lpr-drivers-extra (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: brother-lpr-drivers-extra (Ubuntu)
   Importance: Undecided = High

** Changed in: brother-lpr-drivers-extra (Ubuntu)
   Status: New = Incomplete

** Changed in: brother-cups-wrapper-extra (Ubuntu)
   Importance: Undecided = High

** Changed in: brother-cups-wrapper-extra (Ubuntu)
   Status: New = Incomplete

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-04-04 Thread Sam Liddicott
I de-installed:
sudo dpkg -r brother-cups-wrapper-extra brother-lpr-drivers-extra

and installed from the brother website
sudo dpkg -i Desktop/mfc260ccupswrapper-1.0.1-1.i386.deb 
Desktop/mfc260clpr-1.0.1-1.i386.deb

and it all works fine for me.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-03-22 Thread Achim
I have an Canon-Pixma-IP5200R and I am also affected by that problem.
I have tested it with the Gutenprint driver and the proprietary Turboprint 
driver for testing purpose. http://www.turboprint.info/

The problem exists with both drivers. So my conclusion is that the problem is 
driver independent.
I hope that Information is somehow helpful.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-03-14 Thread Michael Gefen
i tested this issue against the latest purposed (in 8.10) :
cups-1.3.9-2ubuntu8

the page is still printed off margins.

using the est page from cups (the one with rulers) give the following
information it Imageable area:

using cups 1.3.9-2

page size: 7.76x11.3in
 192.2x286.9mm
lower-left: 0.25x0.2in
 6.4x5.1mm
upper-right: 8.01x11.5in
 203.5x292.0mm
resolution: 600x600dpi
 23562x23562dpm


using cups 1.3.9-2ubuntu8

page size: 2.26x11.7in
 209.9x297.1mm
lower-left: 0.0x0.0in
 0x0mm
upper-right: 2.26x11.7in
 209.9x297.1mm
resolution: 600x600dpi
 23562x23562dpm

in both tests, the same PPD was used (Brother HL-2060 Foomatic/hpijs
(recommended)) with HL-2030 printer

it seems that the newer cups ignore the margin settings in the ppd.
a photo of both printouts attached.

** Attachment added: photo of faulty (on the left) and correct (on the right) 
printouts
   http://launchpadlibrarian.net/23849524/DSCN0445.JPG

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-03-04 Thread Eric Donkersloot
Seems I have the same issue, using Jaunty and a HP Photosmart C4380:

ii  cups  1.3.9-14ubuntu2
ii  hpijs 2.8.12-3ubuntu2
ii  hplip 2.8.12-3ubuntu2

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=9.04
DISTRIB_CODENAME=jaunty
DISTRIB_DESCRIPTION=Ubuntu jaunty (development branch)

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-03-04 Thread Sam Liddicott
Seems I have the same problem with Brother MFC-260C on Jaunty

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-02-22 Thread Michael Gefen
i have a similar issue with Brother HL-2030
the lower left corner stays always at 0x0

i tested with the latest cups: 1.3.9-2ubuntu7
the issue was till there.

when i downgraded to: 1.3.9-2ubuntu6.1
the issue was till there.

when i downgraded to: 1.3.9-2 (the version that come with the install CD)
the issue was resolved.

i'm using the HPIJS driver.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-02-22 Thread Michael Gefen
future testing showed that downgrading fixed the margins issue with
other drivers (such as those provided with the brother-cups-wrapper-
laser)

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[Bug 293832] Re: printer prints page at wrong position, page cut

2009-01-03 Thread Sam Liddicott
I also has the problem, using a Brother MFC-260C but updating just now
with intrepid-proposed has fixed it.

Thanks.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-12-30 Thread reindeer
Hi,

I also experience a similar problems with print outs on a Brother HL-
5051D, using Intrepid Ibex and also before using Hardy Heron. I am note
sure, but believe that with Gutsy Gibbon, there were no problems.

I am using  the attached /etc/cups/ppd/HL-5150D.ppd

** Attachment added: PPD file
   http://launchpadlibrarian.net/20813381/HL-5150D.ppd

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-12-16 Thread Till Kamppeter
This means that any PDF-to-PostScript conversion from pdftops,
independent whether based on Poppler or XPDF is not able to convince a
Brother PostScript printer to switch to A4 paper size and that the
pdfSetup function in the PostScript output is not the culprit.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-12-13 Thread Serge van Ginderachter
Hi Till,

Sorry I didn't respond earlier, been busy.

$ nc -w1 procyon 9100  testpage-a4-pdftops-xpdf.ps 
-- does NOT solve the problem, so didn't test further with xpdf-utils

then removed line 719:
  595 842 false pdfSetup
-- problem still remains!

HTH,

Serge

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-12-05 Thread Till Kamppeter
** Changed in: cups (Ubuntu)
 Assignee: (unassigned) = Till Kamppeter (till-kamppeter)

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-28 Thread Serge van Ginderachter
- generic printer - problem remains
- hardy: print evince or lpr: problem remains the same, same shift
- test pages
   * evince: print ok
   * original: print ok (but low quality)
   * pdftops: print shifted (1.7 cm)
- front panel menu on printer: no paper settings available, so n/a; via 
webinterface: setting is on A4 which is OK

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-28 Thread Till Kamppeter
Serge, somebody74, can you also try what Adrian Johnson is suggesting in
comment #21 of the upstream bug report:

https://bugs.freedesktop.org/show_bug.cgi?id=18711#c21

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-28 Thread Till Kamppeter
Intrepid (and probably Hardy, too) contains /usr/bin/pdftops in two packages: 
poppler-utils and
xpdf-utils. By default the one from poppler-utils is installed. For testing I
have switched to the one from xpdf-utils now and repeated the conversion of
testpage-a4-orig.pdf with this version.

The resulting file (testpage-a4-pdftops-xpdf.ps attached to upstream bug 
report) is only slightly
different, but the page size is applied at one more point in the PostScript 
file:

--- testpage-a4-pdftops.ps  2008-11-27 11:20:22.0 +0100
+++ testpage-a4-pdftops-xpdf.ps 2008-11-28 11:42:28.0 +0100
@@ -1,4 +1,6 @@
 %!PS-Adobe-3.0
+% Produced by xpdf/pdftops 3.02
+%%Title: testpage-a4.ps
 %%LanguageLevel: 3
 %%DocumentSuppliedResources: (atend)
 %%DocumentMedia: plain 595 842 0 () ()
@@ -9,8 +11,8 @@
 %%PageMedia: plain
 %%EndDefaults
 %%BeginProlog
-%%BeginResource: procset xpdf 3.00 0
-%%Copyright: Copyright 1996-2004 Glyph  Cog, LLC
+%%BeginResource: procset xpdf 3.02 0
+%%Copyright: Copyright 1996-2007 Glyph  Cog, LLC
 /xpdf 75 dict def xpdf begin
 % PDF special state
 /pdfDictSize 15 def
@@ -737,6 +739,8 @@
 false op
 false OP
 {} settransfer
+0 0 595 842 re
+W
 q
 q
 [0.12 0 0 0.12 0 0] cm

Perhaps this version is better in convincing the printer to consider the paper
as A4-sized.

pdftops of Poppler is version 3.0, of XPDF is version 3.02 (pdftops
-v).

Serge, somebody74, can you print the last attachment of the upstream bug
report (testpage-a4-pdftops-xpdf.ps) without filtering to see whether
this helps?

If it works, you can make your Intrepid environment working by switching
to the XPDF version. Make sure that the Universe package source is
activated and do

sudo apt-get install xpdf-utils

In the case that this breaks something else youi can always undo it by

sudo apt-get install poppler-utils

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-27 Thread Till Kamppeter
somebody74, Serge, to exclude any problems caused by Brother's PPD file
can you set up a Generic PostScript printer? and try to print through
this queue using the original pdftops filter?

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-27 Thread Till Kamppeter
somebody74, Serge, if you are on Hardy, is the shift of the output the
same independent whether you print a PDF with evince or via lpr PDF
file?

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-27 Thread Till Kamppeter
somebody74, Serge, can you print all the PostScript files which are
attached to the upstream bug report

https://bugs.freedesktop.org/show_bug.cgi?id=18711

without any filtering to your printer, using one of the following
commands:

lpr -P printer -o raw file

nc -w1 printer's IP 9100  file

sudo -s
cat file  /dev/usblp0
exit

It does not matter whether you do this from Hardy or from Intrepid. It
also does not matter which driver you have set up for your print queue.

Please telll which files come out shifted and which ones OK.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-27 Thread Till Kamppeter
I have done some tests what happens when the printer-internal
configuration is wrong. On my HP LaserJet P3005 A4 paper is loaded into
the main input tray (Tray 2). In the front panel manues of the printer I
have entered that Tray 2 contains Letter paper. Then I have printed the
PostScript files attached to the Poppler bug report unfiltered, using
the command line

nc -w1 printer's IP 9100  file

They came all out leaving the last two centimeters of the page blank.
One file was shifted to the top and cut, another file was scaled down to
fit into the remaining space of the page.

So please check the front panel menus of your printer, especially the
paper sizes assigned to the trays. They must be set to what is actually
loaded into the trays.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-26 Thread Till Kamppeter
Reported Poppler problem upstream:

https://bugs.freedesktop.org/show_bug.cgi?id=18711

But please still do the test with my second Ghostscript-based pdftops
filter.


** Changed in: poppler (Ubuntu)
Sourcepackagename: foomatic-db = poppler

** Also affects: cups (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: poppler via
   https://bugs.freedesktop.org/show_bug.cgi?id=18711
   Importance: Unknown
   Status: Unknown

** Changed in: cups (Ubuntu)
   Status: New = Incomplete

** Changed in: cups (Ubuntu)
   Importance: Undecided = High

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[Bug 293832] [NEW] printer prints page at wrong position, page cut

2008-11-26 Thread Launchpad Bug Tracker
You have been subscribed to a public bug:

After updating to intrepid, my Brother DCP-7025 printed every page about
2 cm above the usual position. This leads to pages cut as if printing
with wrong paper configuration though A4 paper is set everywhere (Cups
settings, program settings). For example when printing a test page with
the printer configuration tool I cannot see the upper part of the Ubuntu
logo.

I have used both a hardy and an intrepid live cd to test and found out
that the problem only occurs using intrepid, so I think it's a problem
with the intrepid driver packages.

However I found out, that in the printer configuration tool a wrong
driver DCP-7025 BR-Script is loaded. The correct (and working!) driver
is DCP-7025 for CUPS. So to manually solve the problem simply choose
the correct driver in the tool.

I think that during the installation process of the package brother-
cups-wrapper-laser the correct driver is not set to be used as default
driver and the system continues to use the wrong driver instead.

** Affects: poppler (Ubuntu)
 Importance: High
 Status: Incomplete

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-26 Thread somebody74
Printing still does not work with the new version of pdftops. Same error
message.

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-26 Thread Bug Watch Updater
** Changed in: poppler
   Status: Unknown = Confirmed

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-26 Thread Till Kamppeter
somebody74, can please activate debug logging with

cupsctl LogLevel=debug

print a job and after the job got completely processed (job disappears
or goes into Stopped state) post your /var/log/cups/error_log file
here?

Can you also look for messages containing audit in /var/log/syslog and
post them here? Try also to switch off AppArmor protection with

sudo aa-complain cupsd

After testing reactivate AppArmor with

sudo aa-enforce cupsd

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-26 Thread Till Kamppeter
somebody74, are you sure that you have really replaced
/usr/lib/cups/filter/pdftops by my second file?

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-26 Thread Serge van Ginderachter
I just tested both scripts, and both solve the problem for me.
I kept the second 'in production' for now. Let me know if you need more info.

Thanks for your support!

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[Bug 293832] Re: printer prints page at wrong position, page cut

2008-11-26 Thread Till Kamppeter
Serge, great to hear that it work for you. somebody74 probably hit
another bug. We eill have to see his error_log.

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