[Bug 1769695] Re: Freeze of Surface for 2 Minutes
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769695 Title: Freeze of Surface for 2 Minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1769695/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1769695] Re: Freeze of Surface for 2 Minutes
Does this problem still happen in 20.04 ? ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769695 Title: Freeze of Surface for 2 Minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1769695/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1769695] Re: Freeze of Surface for 2 Minutes
** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769695 Title: Freeze of Surface for 2 Minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1769695/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1769695] Re: Freeze of Surface for 2 Minutes
apport information ** Tags added: apport-collected bionic ** Description changed: I am using a fresh installed Ubuntu 18.04 on an RX 480 and an i5 7600. 3.28.0-0ubuntu1 is running. Normaly, everything runs fine, but lately when I had some windows open (eclipse, Texmaker, Terminal, Firefox with Youtube and other windows) the system suddenly was nearly frozen, I could move the mouse and change active windows by ctrl+tab but not use the keyboard e.g. for typing into windows or make any actions with the mouse (e.g. open menues, click on menues, ..). When I changed the session by Ctrl+Alt+F3 and then killed firefox, everything worked again. I do not know whether this is a Firefox, a gdm or a graphics driver issue. Since a program should not be able to make the desktop crash at all, I suppose its not Firefox and so I post it here. /var/log/syslog around the time contains the following (even if it contains some device removed code, I did not do anything with the cables and am sure that there isn't a hardware defect with mouse and keyboard): May 7 17:27:40 reichelt-desktop nautilus[3278]: Called "net usershare info" but it failed: Kindprozess »net« konnte nicht ausgeführt werden (No such file or directory) May 7 17:27:53 reichelt-desktop java[11096]: gtk_widget_size_allocate(): attempt to allocate widget with width 12 and height -12 May 7 17:27:53 reichelt-desktop java[11096]: gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkScrollbar May 7 17:27:53 reichelt-desktop java[11096]: gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkRadioButton May 7 17:27:53 reichelt-desktop java[11096]: gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkRadioButton May 7 17:27:53 reichelt-desktop org.gnome.Shell.desktop[2203]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4402269 (Run Config) May 7 17:27:54 reichelt-desktop java[11096]: gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkRadioButton May 7 17:28:15 reichelt-desktop java[11096]: message repeated 2 times: [ gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkRadioButton] May 7 17:28:18 reichelt-desktop org.gnome.Shell.desktop[2203]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x44002d3 (dissworksp) May 7 17:28:18 reichelt-desktop org.gnome.Shell.desktop[2203]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4403e58 (Open Resou) May 7 17:28:20 reichelt-desktop org.gnome.Shell.desktop[2203]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x44002d3 (dissworksp) May 7 17:28:22 reichelt-desktop java[11096]: gtk_widget_size_allocate(): attempt to allocate widget with width 12 and height -12 May 7 17:28:22 reichelt-desktop java[11096]: gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkScrollbar May 7 17:28:22 reichelt-desktop java[11096]: gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkRadioButton May 7 17:28:22 reichelt-desktop java[11096]: gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkRadioButton May 7 17:28:22 reichelt-desktop org.gnome.Shell.desktop[2203]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4404745 (Run Config) May 7 17:28:23 reichelt-desktop java[11096]: gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkRadioButton May 7 17:28:25 reichelt-desktop java[11096]: message repeated 2 times: [ gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkRadioButton] May 7 17:28:26 reichelt-desktop org.gnome.Shell.desktop[2203]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4405147 (Confirm La) May 7 17:28:27 reichelt-desktop org.gnome.Shell.desktop[2203]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4404745 (Run Config) May 7 17:28:27 reichelt-desktop java[11096]: gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkRadioButton May 7 17:29:31 reichelt-desktop java[11096]: message repeated 5 times: [ gtk_box_gadget_distribute: assertion 'size >= 0' failed in GtkRadioButton] May 7 17:29:34 reichelt-desktop org.gnome.Shell.desktop[2203]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x44002d3 (dissworksp) May 7 17:29:35 reichelt-desktop org.gnome.Shell.desktop[2203]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x4406400 (Open Type ) May 7 17:29:38 reichelt-desktop org.gnome.Shell.desktop[2203]: Window manager warning: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x44002d3 (dissworksp) May 7 17:29:40
[Bug 1769695] Re: Freeze of Surface for 2 Minutes
I collected the information. The bug does not appear on a certain behaviour, but from time to time. Since this is my working computer (and I expect a LTS release to be usable for a working computer ;) ), unfortunately I can not keep eclipse / Java applications closed for some time. I am not using network filesystem mounts, but an ecryptfs-home directory and an luks / btrfs data mount, resulting in the following mount-output: /home/.ecryptfs/reichelt/.Private on /home/reichelt type ecryptfs (rw,nosuid,nodev,relatime,ecryptfs_fnek_sig=acac39a53194aaed,ecryptfs_sig=bc053eeba3eaac08,ecryptfs_cipher=aes,ecryptfs_key_bytes=16,ecryptfs_unlink_sigs) gvfsd-fuse on /run/user/1000/gvfs type fuse.gvfsd-fuse (rw,nosuid,nodev,relatime,user_id=1000,group_id=1000) /dev/mapper/komp on /home/reichelt/daten type btrfs (rw,relatime,compress=lzo,space_cache,subvolid=5,subvol=/) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769695 Title: Freeze of Surface for 2 Minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1769695/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1769695] Re: Freeze of Surface for 2 Minutes
Sounds like Java is causing a lot of log messages, but that might not be related to the freeze. Please start by keeping Eclipse and any other Java apps closed for a while. You should be able to keep native apps like Firefox and Terminal open. ** Package changed: gdm3 (Ubuntu) => gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1769695 Title: Freeze of Surface for 2 Minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1769695/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1769695] Re: Freeze of Surface for 2 Minutes
Please also run this command to send us more info: apport-collect 1769695 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769695 Title: Freeze of Surface for 2 Minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1769695/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1769695] Re: Freeze of Surface for 2 Minutes
Also these two messages suggest pauses at a low level that could block other things: May 7 17:27:40 reichelt-desktop nautilus[3278]: Called "net usershare info" but it failed: Kindprozess »net« konnte nicht ausgeführt werden (No such file or directory) May 9 17:41:25 reichelt-desktop kernel: [ 1033.469201] perf: interrupt took too long (2501 > 2500), lowering kernel.perf_event_max_sample_rate to 79750 The second one in particular suggests the kernel is getting stuck. Maybe keep an eye on the kernel log (dmesg -w) for more information. Also try avoiding network filesystems/mounts for a while (in case you're using those). Any problem in the network while doing so could cause such pauses. Although admittedly a properly designed UI should ignore such issues, I don't think gnome-shell is there yet. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769695 Title: Freeze of Surface for 2 Minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1769695/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1769695] Re: Freeze of Surface for 2 Minutes
It seems like this happened again, but now syslog just contains: May 9 17:41:17 reichelt-desktop thunderbird.desktop[3186]: [calBackendLoader] Using Thunderbird's builtin libical backend May 9 17:41:24 reichelt-desktop gnome-shell[1833]: Some code accessed the property 'WindowPreviewMenu' on the module 'windowPreview'. That property was defined with 'let' or 'const' inside the module. This was previously supported, but is not correct according to the ES6 standard. Any symbols to be exported from a module must be defined with 'var'. The property access will work as previously for the time being, but please fix your code anyway. May 9 17:41:24 reichelt-desktop gnome-shell[1833]: pushModal: invocation of begin_modal failed May 9 17:41:25 reichelt-desktop kernel: [ 1033.469201] perf: interrupt took too long (2501 > 2500), lowering kernel.perf_event_max_sample_rate to 79750 May 9 17:43:05 reichelt-desktop sudo: pam_ecryptfs: pam_sm_authenticate: /home/reichelt is already mounted -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1769695 Title: Freeze of Surface for 2 Minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1769695/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
