[Desktop-packages] [Bug 1964091] Re: long touch/press a directory won't trigger the context menu like file on empty space. on touch monitor

2022-05-04 Thread Alex Tu
** Changed in: oem-priority Importance: Undecided => Wishlist -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1964091 Title: long touch/press a directory won't trigger the context

[Desktop-packages] [Bug 1902464] Re: The rear panel of Lenovo P620 doesn't support more than one audio device at the same time

2022-03-17 Thread Alex Tu
** Changed in: oem-priority Importance: Undecided => Critical -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1902464 Title: The rear panel of Lenovo P620 doesn't support more

[Desktop-packages] [Bug 1942791] Re: _has_integrated_gpu() needs to consider the desktop case

2022-02-15 Thread Alex Tu
the solution is included in the SRU from LP#1957094 and LP#1942789 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nvidia-prime in Ubuntu. https://bugs.launchpad.net/bugs/1942791 Title: _has_integrated_gpu() needs to consider the

[Desktop-packages] [Bug 1942791] Re: _has_integrated_gpu() needs to consider the desktop case

2022-02-15 Thread Alex Tu
** Changed in: oem-priority Importance: High => Critical -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nvidia-prime in Ubuntu. https://bugs.launchpad.net/bugs/1942791 Title: _has_integrated_gpu() needs to consider the desktop

[Desktop-packages] [Bug 1806334] Re: Thunderbolt 2 storage not auto mounted and show in file manager

2022-01-10 Thread Alex Tu
** Changed in: oem-priority/focal Assignee: (unassigned) => Yao Wei (medicalwei) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to udisks2 in Ubuntu. https://bugs.launchpad.net/bugs/1806334 Title: Thunderbolt 2 storage not auto

[Desktop-packages] [Bug 1952083] Re: Add support for Beige Goby

2021-11-26 Thread Alex Tu
** Tags added: oem-priority originate-from-1947372 somerville ** Tags added: originate-from-1948411 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1952083 Title: Add support for Beige

[Desktop-packages] [Bug 1952083] Re: Add support for Beige Goby

2021-11-26 Thread Alex Tu
** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Assignee: (unassigned) => Yuan-Chen Cheng (ycheng-twn) -- You received this bug notification because you are a member of

[Desktop-packages] [Bug 1943816] Re: "ubuntu-drivers install" needs to be used when installing nvidia-driver if enabling "third-party packages"

2021-10-18 Thread Alex Tu
** Also affects: subiquity Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-drivers-common in Ubuntu. https://bugs.launchpad.net/bugs/1943816 Title: "ubuntu-drivers install" needs to

[Desktop-packages] [Bug 1918855] Re: Xorg xserver got signal 6 to abort

2021-06-22 Thread Alex Tu
** Changed in: oem-priority Assignee: Andy Chi (andch) => jeremyszu (os369510) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1918855 Title: Xorg xserver got signal 6 to abort

[Desktop-packages] [Bug 1931514] Re: The NVIDIA X server Settings is blank when under Intel mode

2021-06-15 Thread Alex Tu
** Changed in: oem-priority Assignee: (unassigned) => Bin Li (binli) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-drivers-common in Ubuntu. https://bugs.launchpad.net/bugs/1931514 Title: The NVIDIA X server Settings is

[Desktop-packages] [Bug 1931514] Re: The NVIDIA X server Settings is blank when under Intel mode

2021-06-09 Thread Alex Tu
** Changed in: oem-priority Importance: Undecided => Critical -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-drivers-common in Ubuntu. https://bugs.launchpad.net/bugs/1931514 Title: The NVIDIA X server Settings is blank

[Desktop-packages] [Bug 1865838] Re: no error displayed on failed fingerprint authentication

2021-05-05 Thread Alex Tu
** Changed in: oem-priority Assignee: Alex Tu (alextu) => Andy Chi (andch) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1865838 Title: no error displayed on fai

[Desktop-packages] [Bug 1915003] Re: SRU: Always update the initramfs when changing power profile

2021-02-21 Thread Alex Tu
# suggestion: On nvidia settings UI, there's no message saying it's building initrd after user select on-demand mode. So, the nvidia settings looks like just hangs up when it's building initrd. If user have multiple kernel before selecting on-demand, user might be confused and treat it as

[Desktop-packages] [Bug 1915003] Re: SRU: Always update the initramfs when changing power profile

2021-02-21 Thread Alex Tu
# verified pass on focal: ## package version as expected. ubuntu@dell-bto-focal-fossa-nvstaging-202005-27873:~$ apt list ubuntu-drivers-common nvidia-prime Listing... Done nvidia-prime/focal-proposed,focal-proposed,now 0.8.16~0.20.04.1 all [installed,automatic]

[Desktop-packages] [Bug 1915003] Re: Always update the initramfs when changing power profile

2021-02-08 Thread Alex Tu
** Also affects: nvidia-drivers-ubuntu Importance: Undecided Status: New ** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: oem-priority Assignee: (unassigned) => Alex Tu (alextu) ** Changed in: oem-priority Importance: Undeci

[Desktop-packages] [Bug 1904583] Re: SRU: Backport the latest developments on drivers detection and hybrid graphics

2021-01-25 Thread Alex Tu
I just verified on focal on a machine with BIOS ID:097E (202005-27873): - kernel : 5.6.0-1042-oem $ apt list nvidia-prime ubuntu-drivers-common Listing... Done nvidia-prime/focal,focal,now 0.8.14 all [installed,automatic] ubuntu-drivers-common/now 1:0.8.6.3~0.20.04.2 amd64 [installed,local] $

[Desktop-packages] [Bug 1904583] Re: SRU: Backport the latest developments on drivers detection and hybrid graphics

2020-12-15 Thread Alex Tu
** Tags added: originate-from-1905818 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nvidia-prime in Ubuntu. https://bugs.launchpad.net/bugs/1904583 Title: SRU: Backport the latest developments on drivers detection and hybrid

[Desktop-packages] [Bug 1904583] Re: SRU: Backport the latest developments on drivers detection and hybrid graphics

2020-12-12 Thread Alex Tu
** Tags added: originate-from-1896445 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nvidia-prime in Ubuntu. https://bugs.launchpad.net/bugs/1904583 Title: SRU: Backport the latest developments on drivers detection and hybrid

[Desktop-packages] [Bug 1904583] Re: Backport the latest developments on drivers detection and hybrid graphics

2020-11-26 Thread Alex Tu
** Tags added: oem-priority originate-from-1840753 somerville ** Changed in: oem-priority Assignee: (unassigned) => Alex Tu (alextu) ** Changed in: oem-priority Importance: Undecided => Critical -- You received this bug notification because you are a member of Desktop Packages,

[Desktop-packages] [Bug 1900137] Re: PRIME on demand mode uses the wrong GPU

2020-10-18 Thread Alex Tu
A verification result on a laptop with Nvidia GPU that supports runtime pm. It looks good. 01:00.0 3D controller [0302]: NVIDIA Corporation TU117GLM [Quadro T2000 Mobile / Max-Q] [10de:1fb8] (rev a1) the ubuntu-drivers-common was from: -

[Desktop-packages] [Bug 1895855] Re: FFE: support for NVIDIA runtimepm (hybrid gfx)

2020-09-20 Thread Alex Tu
** Tags added: originate-from-1840753 somerville -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nvidia-prime in Ubuntu. https://bugs.launchpad.net/bugs/1895855 Title: FFE: support for NVIDIA runtimepm (hybrid gfx) Status in OEM

[Desktop-packages] [Bug 1895855] Re: FFE: support for NVIDIA runtimepm (hybrid gfx)

2020-09-17 Thread Alex Tu
** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Assignee: (unassigned) => Alex Tu (alextu) -- You received this bug notification because you are a member of D

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-09-02 Thread Alex Tu
** Changed in: oem-priority Importance: High => Critical -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1890772 Title: No signal on 4K 60Hz DisplayPort monitor by default, until

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-08-27 Thread Alex Tu
** Also affects: hwe-next Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1890772 Title: No signal on 4K 60Hz DisplayPort monitor by

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-08-27 Thread Alex Tu
reply to #39, yes it's a trade off that we don't either want user get darkscreen when then randomly plug display port for case like #38 or user get lower bpc on their working display port. So far, there seems no solid way to make sure both requirement. -- You received this bug

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-08-27 Thread Alex Tu
according to #40 and conversation on mattermost with Kai-Heng. HWE is planning to add quirk for the faulty dongles so that the dark screen during boot time[1] can be fixed. [1] https://gitlab.freedesktop.org/drm/intel/-/issues/1890 -- You received this bug notification because you are a

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-08-25 Thread Alex Tu
I afraid we can not just trust (EDID_version >= 1.4 && EDID_supports_10bit). Because this issue caused by any problematic component in the middle of pipeline. To ensure the compatibility, better to just defautly set bpc=8. Think of one scenario, a speaker get his Ubuntu machine onto stage, plug

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-08-25 Thread Alex Tu
** Bug watch added: gitlab.freedesktop.org/xorg/xserver/-/issues #1066 https://gitlab.freedesktop.org/xorg/xserver/-/issues/1066 ** Also affects: xorg-server via https://gitlab.freedesktop.org/xorg/xserver/-/issues/1066 Importance: Unknown Status: Unknown -- You received this

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-08-25 Thread Alex Tu
** Bug watch added: gitlab.gnome.org/GNOME/gnome-control-center/-/issues #1108 https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/1108 ** Also affects: xorg-server via https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/1108 Importance: Unknown Status: Unknown

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-08-24 Thread Alex Tu
Thanks for understanding. There's an upstream bug discussing this similar issue, we can follow their effort there. https://gitlab.freedesktop.org/drm/intel/-/issues/1890 ** Bug watch added: gitlab.freedesktop.org/drm/intel/-/issues #1890 https://gitlab.freedesktop.org/drm/intel/-/issues/1890

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-08-24 Thread Alex Tu
I think different from #32. To adding a GUI configure bpc is a long-term plan. Before that,the default behavior should be designed to get the best user experience. As we all know, there're lot of hardware components on the pipline of display path(e.g. socket, converter, dongle, cable, monitor)

[Desktop-packages] [Bug 1806334] Re: Thunderbolt 2 storage not auto mounted and show in file manager

2020-08-11 Thread Alex Tu
** Description changed: - OS 18.04 + OS 18.04 & 20.04 Plug thunderbolt 2 storage device, can see the device in lsblk as /dev/sda (and /dev/sda1 is a ext4 partition) however I can't see it in file manager (check attachment, it say TBT3 in the picture, however I use TBT2 and I can

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-08-11 Thread Alex Tu
** Tags added: originate-from-1887915 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1890772 Title: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered

[Desktop-packages] [Bug 1890772] Re: No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8

2020-08-11 Thread Alex Tu
** Tags added: oem-priority originate-from-1886778 somerville -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1890772 Title: No signal on 4K 60Hz DisplayPort monitor by default, until

[Desktop-packages] [Bug 1806334] Re: Thunderbolt 2 storage not auto mounted and show in file manager

2020-08-03 Thread Alex Tu
** Summary changed: - Thunderbolt 2 storage won't show in file manager + Thunderbolt 2 storage not auto mounted and show in file manager ** Also affects: udisks2 (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop

[Desktop-packages] [Bug 1889378] Re: dbus method 'Sleep' not work

2020-07-29 Thread Alex Tu
ced on the latest version of network- + manager source : https://git.launchpad.net/network- + manager/commit/?id=6e17a2e7ad9453c0afe34dab0e6768ad8ee447c2 ** Changed in: oem-priority Assignee: (unassigned) => Alex Tu (alextu) ** Changed in: oem-priority Importance: Undecided => High

[Desktop-packages] [Bug 1889378] [NEW] dbus method 'Sleep' not work

2020-07-29 Thread Alex Tu
Public bug reported: refer to https://salsa.debian.org/utopia-team/network-manager/-/blob/debian/master/introspection/org.freedesktop.NetworkManager.xml#L157 But the network not be deactivated after the Sleep method be called. ** Affects: oem-priority Importance:

[Desktop-packages] [Bug 1887910] [NEW] [bionic]blutoothd segfault when you cancel the keyboard pairing during the dialog for pairing code

2020-07-17 Thread Alex Tu
bluetoothd[1569]: segfault at 0 ip 55564abe0a06 sp 7ffe4bec6410 error 4 in bluetoothd[55564ab77000+f3000] ** Affects: oem-priority Importance: Critical Assignee: Alex Tu (alextu) Status: In Progress ** Affects: bluez (Ubuntu) Importance: Undecided S

[Desktop-packages] [Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-13 Thread Alex Tu
also attached the logs from oem-getlogs from apport package. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1882885 Title: FP Auth enroll for Multi user Scenario

[Desktop-packages] [Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-13 Thread Alex Tu
also attached the logs from oem-getlogs from apport package. ** Attachment added: "oemlogs-u-XPS-13-9300-20200713183746+0800.apport.gz" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1882885/+attachment/5392305/+files/oemlogs-u-XPS-13-9300-20200713183746+0800.apport.gz

[Desktop-packages] [Bug 1882885] Re: FP Auth enroll for Multi user Scenario

2020-07-13 Thread Alex Tu
I just follow your instructions on XPS 9300 with goodix fingerprint driver. `apt-get update; apt-get dist-upgrade -y; apt-get install -y  libfprint-2-tod1-goodix` (there's an online update is on-going, after that, libfprint-2-tod1-goodix will be installed automatically) But I can not reproduce

[Desktop-packages] [Bug 1885673] [NEW] won't auto-select input when headset is plugged and selected in pop-up window

2020-06-30 Thread Alex Tu
Public bug reported: Step to reproduce: 1. plug-in headset 2. select headset in pop-up window. 3. check g-c-c Expected result: correct input is selected so that mic on the headset just works Actual result: The correct input is not selected. a patch is there waiting for upstream review :

[Desktop-packages] [Bug 1882161] Re: module-switch-on-port-avaiable: switch the port on ucm devices based on the priority

2020-06-23 Thread Alex Tu
** Tags added: oem-priority originate-from-1880192 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1882161 Title: module-switch-on-port-avaiable: switch the port on ucm devices

[Desktop-packages] [Bug 1882896] Re: cheese not recognize resolution in MJPG format

2020-06-10 Thread Alex Tu
** Attachment added: "2020-06-10_16-57.png" https://bugs.launchpad.net/ubuntu/+source/cheese/+bug/1882896/+attachment/5382362/+files/2020-06-10_16-57.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cheese in Ubuntu.

[Desktop-packages] [Bug 1865845] Re: No UI indication for more than 10 fingerprint enrolling progress

2020-06-10 Thread Alex Tu
** Changed in: oem-priority Status: New => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1865845 Title: No UI indication for more than 10

[Desktop-packages] [Bug 1881094] Re: Support kernel 5.4 Intel sound driver

2020-05-28 Thread Alex Tu
** Changed in: pulseaudio (Ubuntu) Assignee: Kai-Chuan Hsieh (kchsieh) => (unassigned) ** Changed in: oem-priority Assignee: (unassigned) => Kai-Chuan Hsieh (kchsieh) ** Description changed: [Impact] - * Some Intel platform bionic user audio function will be broken after +  *

[Desktop-packages] [Bug 1881094] Re: Support kernel 5.4 Intel sound driver

2020-05-28 Thread Alex Tu
** Also affects: oem-priority Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1881094 Title: Support kernel 5.4 Intel sound driver

[Desktop-packages] [Bug 1879247] [NEW] not yet support goodix fingerprint [27C6:538D]

2020-05-18 Thread Alex Tu
Public bug reported: it's waiting IHV driver ready. both proprietary driver and open-sourced driver not support this device yet. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: libfprint-2-tod1 1:1.90.1+tod1-0ubuntu4 ProcVersionSignature: Ubuntu 5.6.0-1010.10+lp1876707-oem 5.6.10 Uname:

[Desktop-packages] [Bug 1869571] Re: Vertical dual monitor setup with main monitor on bottom causes overview to only use one eighth of screen

2020-04-14 Thread Alex Tu
** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: oem-priority Importance: Undecided => High -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu.

[Desktop-packages] [Bug 1872788] Re: super key searching show incomplete icon

2020-04-14 Thread Alex Tu
** Attachment added: "2020-04-15_01-41.png" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1872788/+attachment/5354040/+files/2020-04-15_01-41.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu.

[Desktop-packages] [Bug 1872788] [NEW] super key searching show incomplete icon

2020-04-14 Thread Alex Tu
Public bug reported: compare to bionic, bionic will show complete icon when I press super key and type prefix of application. But in Focal, the icon is incomplete as attache screenshot. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu

[Desktop-packages] [Bug 1868915] Re: [focal] nm-online -s --timeout=10 timeout every time

2020-04-08 Thread Alex Tu
No, there's no desktop MaaS Focal image yet. For auto sanity of device team and SRU verification of certification team, we convert OEM iso to MaaS compatible image by script. It works well on bionic but failed on Focal by LP: #1868915 and LP: #1869181. For this issue, it looks upstream accepted

[Desktop-packages] [Bug 1868915] Re: [focal] nm-online -s --timeout=10 timeout every time

2020-03-26 Thread Alex Tu
sure, it's there https://gitlab.freedesktop.org/NetworkManager/NetworkManager/issues/398 ** Bug watch added: gitlab.freedesktop.org/NetworkManager/NetworkManager/issues #398 https://gitlab.freedesktop.org/NetworkManager/NetworkManager/issues/398 ** Description changed: + Also created bug on

[Desktop-packages] [Bug 1868915] Re: [focal] nm-online -s --timeout=10 timeout every time

2020-03-26 Thread Alex Tu
** Attachment added: "dmesg.log" https://bugs.launchpad.net/oem-priority/+bug/1868915/+attachment/5341768/+files/dmesg.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager in Ubuntu.

[Desktop-packages] [Bug 1868915] Re: [focal] nm-online -s --timeout=10 timeout every time

2020-03-26 Thread Alex Tu
It seems this issue only happens to machine which eth port be renamed as eno1. It can not be reproduced on another machine which eth port be renamed to enp2s0. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager in Ubuntu.

[Desktop-packages] [Bug 1868915] Re: [focal] nm-online -s --timeout=10 timeout every time

2020-03-24 Thread Alex Tu
** Also affects: maas Importance: Undecided Status: New ** Changed in: oem-priority Assignee: (unassigned) => Alex Tu (alextu) ** Changed in: oem-priority Importance: Undecided => Critical -- You received this bug notification because you are a member of Desktop Pa

[Desktop-packages] [Bug 1868915] [NEW] [focal] nm-online -s --timeout=10 timeout every time

2020-03-24 Thread Alex Tu
Public bug reported: This issue will cause "NetworkManager-wait-online.service: Failed with result 'exit-code'." And cloud-init.service is counting on this service for network status. So this issue will finally cause MaaS deploying failed. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package:

[Desktop-packages] [Bug 1865845] Re: No UI indication for fingerprint enrolling progress

2020-03-12 Thread Alex Tu
after IHV changed the driver, the UI indication shows during enrollment. It caused by the driver holding signals untile enrollment done. But there's still an issue that will confuse the user that IHV driver asks for 12 enrollments but the MAX_ENROLL_STAGES is 10. This means the UI indication of

[Desktop-packages] [Bug 1865845] Re: No UI indication for fingerprint enrolling progress

2020-03-10 Thread Alex Tu
** Attachment added: "journalctl.log" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1865845/+attachment/5335240/+files/journalctl.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in

[Desktop-packages] [Bug 1865845] Re: No UI indication for fingerprint enrolling progress

2020-03-10 Thread Alex Tu
from the latest IHV driver, it seems the requested enroll stage (12) exceeds MAX_ENROLL_STAGES (10). I'm trying to extend MAX_ENROLL_STAGES but it seems still failed. It's puzzle to me for now that who provided the 12 times requesting and why it failed to exceed MAX_ENROLL_STAGES. ** Attachment

[Desktop-packages] [Bug 1865845] Re: No UI indication for fingerprint enrolling progress

2020-03-04 Thread Alex Tu
I just also verified on Lenovo X230 with fingerprint device 147e:2020 the UI indication for fingerprint enrolling progress looks good. So, I'm wondering if the issue is caused by private built IHV proprietary driver + libfprintd pkgs. I will check it again while get the latest IHV driver which

[Desktop-packages] [Bug 1865845] Re: no fingerprint enrolling progress information

2020-03-03 Thread Alex Tu
after user click 'Next', there is no message remind user the progress of fingerprint enrollment. And also no reminder for the necessary of 12 times finger pressing. ** Attachment added: "Screenshot from 2020-03-03 11-13-25.png"

[Desktop-packages] [Bug 1865845] Re: no fingerprint enrolling progress information

2020-03-03 Thread Alex Tu
user page in setting failed forever after fingerprint enrolling time out. ** Attachment added: "Screenshot from 2020-03-03 16-49-54.png" https://bugs.launchpad.net/oem-priority/+bug/1865845/+attachment/5332968/+files/Screenshot%20from%202020-03-03%2016-49-54.png -- You received this bug

[Desktop-packages] [Bug 1865845] [NEW] no fingerprint enrolling progress information

2020-03-03 Thread Alex Tu
LTS "Focal Fossa" - Alpha amd64 (20200301) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: oem-priority Importance: Undecided Assignee: Alex Tu (alextu) Status: New ** Affects: gnome-control-cent

[Desktop-packages] [Bug 1865838] [NEW] no error popup while exceed maximal fingerprint retry during login

2020-03-03 Thread Alex Tu
Importance: Undecided Status: New ** Affects: gdm3 (Ubuntu) Importance: Undecided Assignee: Alex Tu (alextu) Status: New ** Tags: amd64 apport-bug focal third-party-packages ** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: gd

[Desktop-packages] [Bug 1844650] Re: No authentication window pops up if thunderbolt device be plugged before booting

2019-10-15 Thread Alex Tu
t.log" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1844650/+attachment/5297329/+files/journalctl-boot-with-tbt.log ** Changed in: oem-priority Assignee: Alex Tu (alextu) => Che Cheng (cktenn) -- You received this bug notification because you are a member of Desktop Pa

[Desktop-packages] [Bug 1844650] Re: No authentication window pops up if thunderbolt device be plugged before booting

2019-10-15 Thread Alex Tu
this is the correct behavior that plugs an unauthenticated TBT device after user logout (before login) The message I feel useful is: 十 15 18:07:55 u-Precision-7530 boltd[1198]: [00547989-414f-Thunderbolt Dock ] device added

[Desktop-packages] [Bug 1844934] Re: screen jitter after long idle

2019-09-22 Thread Alex Tu
btw, as record. After reboot of this issue. I also updated BIOS by fwupd to make sure every thing is updated to date for following debugging. $ fwupdmgr get-updates No upgrades for XPS 13 9380 System Firmware, current is 0.1.7.0: 0.1.7.0=same, 0.1.6.0=older, 0.1.5.0=older, 0.1.4.0=older,

[Desktop-packages] [Bug 1844934] Re: screen jitter after long idle

2019-09-22 Thread Alex Tu
** Attachment added: "snap.list" https://bugs.launchpad.net/oem-priority/+bug/1844934/+attachment/5290476/+files/snap.list -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1844934

[Desktop-packages] [Bug 1844934] Re: screen jitter after long idle

2019-09-22 Thread Alex Tu
from the apt history log, it looks not something fishy as well. BTW, the only package I installed these 2 days is multipass snap package. I use it to run a bionc VM to test TLP behavior. ** Attachment added: "history.log"

[Desktop-packages] [Bug 1844934] Re: screen jitter after long idle

2019-09-22 Thread Alex Tu
** Changed in: oem-priority Assignee: (unassigned) => Alex Tu (alextu) ** Changed in: oem-priority Importance: Undecided => High ** Changed in: oem-priority Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is

[Desktop-packages] [Bug 1844934] Re: screen jitter after long idle

2019-09-22 Thread Alex Tu
from journalctl , it keep print error message ** Tags added: ubuntu-certified ** Tags added: ce-qa-concern -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1844934 Title: screen jitter

[Desktop-packages] [Bug 1844934] Re: screen jitter after long idle

2019-09-22 Thread Alex Tu
the video when issue happens ** Attachment added: "t_video6068977879478174032.mp4" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1844934/+attachment/5290451/+files/t_video6068977879478174032.mp4 -- You received this bug notification because you are a member of Desktop Packages, which

[Desktop-packages] [Bug 1844934] [NEW] screen jitter after long idle

2019-09-22 Thread Alex Tu
Public bug reported: It's 1st time happens on my xps13 9380 with bionic + oem kernel 4.15.0-1056-oem. I have updated to 1056 from 1050 for several days, this issue not happens for these days and not experienced it on 1050 as well. So, looks it's just randomly happens or I can not find a static

[Desktop-packages] [Bug 1844932] [NEW] screen jitter after long idle

2019-09-22 Thread Alex Tu
Public bug reported: It's 1st time happens on my xps13 9380 with bionic + oem kernel 4.15.0-1056-oem. I have updated to 1056 from 1050 for several days, this issue not happens for these days and not experienced it on 1050 as well. So, looks it's just randomly happens or I can not find a static

[Desktop-packages] [Bug 1844933] [NEW] screen jitter after long idle

2019-09-22 Thread Alex Tu
Public bug reported: It's 1st time happens on my xps13 9380 with bionic + oem kernel 4.15.0-1056-oem. I have updated to 1056 from 1050 for several days, this issue not happens for these days and not experienced it on 1050 as well. So, looks it's just randomly happens or I can not find a static

[Desktop-packages] [Bug 1844650] [NEW] No authentication window pops up if thunderbolt device be plugged before booting

2019-09-19 Thread Alex Tu
displayed [Actual result] No authentication window pops up after the cold boot [Failure rate] 100% [Additional information] this issue can also be reproduced by 19.10 which has bolt 0.8-2 and kernel 5.2.0-15-generic ** Affects: oem-priority Importance: Critical Assignee: Alex Tu

[Desktop-packages] [Bug 1840416] Re: 2.4g wifi connection failed randomly during wpa re-key

2019-08-16 Thread Alex Tu
compare the failed case and passed case , it seems the clue is 2nd kernel trigging wlp2s0: deauthenticated from 3c:ce:73:48:04:60 # from journalctl.log: 八 16 13:13:38 u-XPS-13-9380 kernel: wlp2s0: deauthenticated from 3c:ce:73:48:0e:40 (Reason: 1=UNSPECIFIED) 八 16 13:13:39 u-XPS-13-9380

[Desktop-packages] [Bug 1840416] Re: 2.4g wifi connection failed randomly during wpa re-key

2019-08-16 Thread Alex Tu
** Attachment added: "sosreport-wi-fi-lost-20190816135009.tar.xz" https://bugs.launchpad.net/oem-priority/+bug/1840416/+attachment/5282828/+files/sosreport-wi-fi-lost-20190816135009.tar.xz -- You received this bug notification because you are a member of Desktop Packages, which is subscribed

[Desktop-packages] [Bug 1840416] [NEW] 2.4g wifi connection failed randomly during wpa re-key

2019-08-16 Thread Alex Tu
Public bug reported: I'm not sure this issue caused by WIFI AP or WIFI module. >From log, it looks the tested machine can not get new key from WIFI AP >randomly. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: network-manager 1.10.6-2ubuntu1.1 ProcVersionSignature: Ubuntu

Re: [Desktop-packages] [Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-24 Thread Alex Tu
The original 8 hour test without external monitor. I removed all wired connection before testing. Kai-Heng Feng 於 2019年7月24日 週三 下午4:00 寫道: > Please test latest mainline kernel: > https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.3-rc1/ > > -- > You received this bug notification because you are

[Desktop-packages] [Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-23 Thread Alex Tu
not see much fishy message in kerne.log, the only message around the time of issue happened is: " Jul 24 01:25:24 u-XPS-13-9380 kernel: [ 2201.963876] [drm] Reducing the compressed framebuffer size. This may lead to less power savings than a non-reduced-size. Try to increase stolen memory size

[Desktop-packages] [Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-23 Thread Alex Tu
collect some public bugs which look similar to this one: - https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1821059 - https://uwot.eu/blog/xorg-present-flip-failed/ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server

[Desktop-packages] [Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-23 Thread Alex Tu
** Attachment added: "syslog.no-screen-after-4k-overnight.tar.gz" https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1837683/+attachment/5278844/+files/syslog.no-screen-after-4k-overnight.tar.gz -- You received this bug notification because you are a member of Desktop Packages, which

Re: [Desktop-packages] [Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-23 Thread Alex Tu
1. When the problem is happening, does the kernel log show any problems? (run: dmesg) When the problem is happening, the screen is black, so no easy to type command. I can try ssh before reproducing, but might not soon, I need to handover this machine to another guy today. Before that, can you

[Desktop-packages] [Bug 1837683] [NEW] Xorg freeze

2019-07-23 Thread Alex Tu
Public bug reported: environment: - XPS-13-938 - connect 5G ac wifi - disabled suspend in power setting - disabled blank screen in power setting steps: - play 4k video by chrome on youtube[1] overnight symptom: - after about 8 hours, the screen is black and keyboard and mouse can not

[Desktop-packages] [Bug 1834138] Re: PA: Don't restore the streams to sinks/sources with only unavailable ports

2019-07-23 Thread Alex Tu
** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: oem-priority Importance: Undecided => High -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu.

[Desktop-packages] [Bug 1821194] Re: [nvidia] Screen frozen after switch to other tty and do login & logout

2019-03-22 Thread Alex Tu
** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: oem-priority Assignee: (unassigned) => Cyrus Lien (cyruslien) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu.

[Desktop-packages] [Bug 1819615] Re: For additional hardware support, modemmanager needs to be upgraded to 1.10 on Bionic

2019-03-20 Thread Alex Tu
** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: oem-priority Assignee: (unassigned) => Yuan-Chen Cheng (ycheng-twn) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libqmi in Ubuntu.

[Desktop-packages] [Bug 1772811] Re: different behaviors for switch display mode between xenial and bionic

2019-01-06 Thread Alex Tu
@Daniel, Because this issue is for bionic,do we have schedule to back port it to bionic? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1772811 Title: different behaviors for switch

[Desktop-packages] [Bug 1718824] Re: The analogue audio does not work on the Dell USB Dock

2018-03-19 Thread Alex Tu
** Changed in: oem-priority Status: Triaged => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1718824 Title: The analogue audio does not work on the Dell USB

[Desktop-packages] [Bug 1718824] Re: The analogue audio does not work on the Dell USB Dock

2018-02-21 Thread Alex Tu
verified on Italia (201712-26024) with image X84, it passed with pulseaudio/1:8.0-0ubuntu3.8 ** Tags removed: verification-needed-xenial ** Tags added: verification-done-xenial -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio

[Desktop-packages] [Bug 1728547] Re: SRU: Add support for keeping the dGPU on in power saving mode

2018-02-01 Thread Alex Tu
** Attachment added: "Xorg.0.log" https://bugs.launchpad.net/ubuntu/+source/ubuntu-drivers-common/+bug/1728547/+attachment/5047201/+files/Xorg.0.log ** Tags removed: verification-needed-xenial ** Tags added: verification-done-xenial ** Changed in: oem-priority Status: Triaged => Fix

[Desktop-packages] [Bug 1728547] Re: SRU: Add support for keeping the dGPU on in power saving mode

2018-02-01 Thread Alex Tu
verified on BRM4-DVT1-C2H (201710-25874) ubuntu-drivers-common: 1:0.4.17.6 ** Attachment added: "gpu-manager.log" https://bugs.launchpad.net/ubuntu/+source/ubuntu-drivers-common/+bug/1728547/+attachment/5047200/+files/gpu-manager.log -- You received this bug notification because you are a

[Desktop-packages] [Bug 1728547] Re: SRU: Add support for keeping the dGPU on in power saving mode

2018-01-31 Thread Alex Tu
@sil2100, refer to #26, could someone confirm this version 1:0.4.17.6 could be released and not be blocked by other issues like build failed or another bug which necessarily to be verified, while this launchpad ticket be verified done? I'll verify this ticket while this status could be

[Desktop-packages] [Bug 1725190] Re: Please update modemmanager in xenial to the 1.6 series

2018-01-29 Thread Alex Tu
verified DW5816 DW5811 on BRM2-DVT2-C1R (201709-25745) with image X90 , BIOS 1.0.0, kernel 4.4.0-100 Both wwan cards works well. u@u-Latitude-5290:~$ dpkg -l | grep "modem\|libmbim\|libqmi" ii libmbim-glib4:amd64 1.14.0-1ubuntu0.16.04.1

[Desktop-packages] [Bug 1728547] Re: SRU: Add support for keeping the dGPU on in power saving mode

2018-01-15 Thread Alex Tu
** Attachment added: "Xorg.0.log" https://bugs.launchpad.net/ubuntu/+source/ubuntu-drivers-common/+bug/1728547/+attachment/5037186/+files/Xorg.0.log ** Tags removed: verification-needed-xenial ** Tags added: verification-done-xenial -- You received this bug notification because you are a

[Desktop-packages] [Bug 1728547] Re: SRU: Add support for keeping the dGPU on in power saving mode

2018-01-15 Thread Alex Tu
verified on BRM5-DVT1-C2H (201710-25875) Image: X35 BIOS: 0.3.2 ** Attachment added: "gpu-manager.log" https://bugs.launchpad.net/ubuntu/+source/ubuntu-drivers-common/+bug/1728547/+attachment/5037185/+files/gpu-manager.log -- You received this bug notification because you are a member of

[Desktop-packages] [Bug 1718824] Re: The analogue audio does not work on the Dell USB Dock

2017-12-26 Thread Alex Tu
** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: oem-priority Assignee: (unassigned) => Alex Tu (alextu) ** Changed in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Status: New => Triaged -- You

[Desktop-packages] [Bug 1718824] Re: The analogue audio does not work on the Dell USB Dock

2017-12-26 Thread Alex Tu
** Tags added: lp1732372 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1718824 Title: The analogue audio does not work on the Dell USB Dock Status in HWE Next: In Progress

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