[Expired for gnome-system-tools (Ubuntu) because there has been no
activity for 60 days.]
** Changed in: gnome-system-tools (Ubuntu)
Status: Incomplete = Expired
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Sorry for the late reply because of busy.
Due to the missing of file /var/log/messages, I edited the file
/etc/rsyslog.d/50-default.conf. Then, I rebooted my computer. After
reboot, the file /var/log/messages appeared.
Then, I reproduced the problem without using the workaround I stated in
#9.
Hmm... Looks like the SelfConfig service does not start correclty. Can
you attach /var/log/messages right after reproducing the problem?
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There's this message:
file_locate_tool_failed::Couldn't find tool [mount.ecryptfs].
Could you try to install ecryptfs-utils?
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As requested, I installed ecryptfs-utils through Synaptic Package
Manager and then rebooted my Xubuntu. Same problem occurred.
Zipped the new log files (stb-users.log and users-admin.log) and re-
attached here.
** Attachment added: log_files.zip
I had found the temporary workaround.
First, follow steps 1 - 6 stated in the bug description, after seeing
the error message, do the following:
7. After seeing the errors, do not close the Users Settings window, but try
to change the account type by clicking the Change... button beside the
Please follow the instructions For Users at
https://wiki.ubuntu.com/DebuggingGnomeSystemTools
and attach the logs here. Thanks!
** Changed in: gnome-system-tools (Ubuntu)
Status: New = Incomplete
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As requested, the log has been uploaded here.
File name: users-admin.log
** Attachment added: users-admin.log
https://bugs.launchpad.net/ubuntu/+source/gnome-system-tools/+bug/992367/+attachment/3122588/+files/users-admin.log
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Can you also attach stb-users.log?
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https://bugs.launchpad.net/bugs/992367
Title:
An error occurred when trying to change the Full Name of my user
account.
** Attachment removed: users-admin.log
https://bugs.launchpad.net/ubuntu/+source/gnome-system-tools/+bug/992367/+attachment/3122588/+files/users-admin.log
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Because of missing the command stated in my previous comment. I re-
uploaded users-admin.log. The previous attached users-admin.log has been
deleted from this bug report. Please use the new one uploaded here.
** Attachment added: users-admin.log
Before, I missed the command sudo killall /usr/bin/perl; sudo
/usr/share/system-tools-backends-2.0/scripts/SystemToolsBackends.pl -m
UsersConfig -v ~/stb-users.log.
So, I re-do the commands stated in
https://wiki.ubuntu.com/DebuggingGnomeSystemTools .
I uploaded stb-users.log here.
**
** Attachment added: user-admin-error.png
https://bugs.launchpad.net/bugs/992367/+attachment/3121898/+files/user-admin-error.png
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