[Desktop-packages] [Bug 1990030] Re: Webpage in Firefox crashes computer
There are only chromium files in /var/crash dated today, but this Firefox crash happened a few weeks ago, so no, nothing relevant in /var/crash. It could be a lot of things to do with recent upgrades, and the fact that I have a WiFi 6 router, but not a WiFi 6 wireless card or adaptor in my laptop. It hasn't happened again, but if it does, I will try to remember to post a comment in this bug. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1990030 Title: Webpage in Firefox crashes computer Status in firefox package in Ubuntu: Incomplete Bug description: I could not reproduce this today, but the web page at https://celebratingsweets.com/big-chewy-ginger-molasses-cookies/ crashed my computer. This website has every advertisement, popup, and video known to man on it. I had a monitor connected to my laptop by an HDMI cable, and I had the Firefox browser (I have the latest version 104.0.2, 64-bit) open in the laptop screen to this web page. This was the only window I had open (the only other [user] program running was wallch, which rotates the desktop background image), when the screen went blank after a period of inactivity, and the screen wouldn't redraw when I moved my finger on the laptop touchpad or pressed the space bar to wake it up. It just stayed black, ctl-alt-del was not recognized, nor were any keys, and the only thing I could figure out to get it back was to press the power button until the computer shut off. Then reboot. This happened twice. The touchpad was hot, like something was overheating inside the laptop. This laptop was built by System76 and is some sort of generic Lenovo under the hood. No web site has ever crashed my computer before. I have Ubuntu, upgraded from version 20 to 22.04.1 LTS three weeks ago, and upgraded from DSL to fiber Internet two weeks ago. Maybe one of these is causing the problem. I'll try to also report it to the other components' producers. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1990030/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1916364] [NEW] gnome-control-center won't install in Ubuntu 20.04.2 LTS
Public bug reported: I wanted to possibly change my sleep and suspend settings, but I could find no Settings, or Control Panel, or any type of basic system settings. I saw Tweaks and suggestions to install new apps about Power & Battery, etc, but isn't there supposed to be some sort of main system settings? Every other computer, other Linux flavors, and previous incarnations of Ubuntu had a settings console. Also, in the top right if I click on the drop down arrow, then the right arrow beside "Fully Charged", then "Power Settings", nothing happens. Similarly, if I click on the right arrow beside "On", then "Bluetooth Settings", nothing happens. prompt> sudo apt install gnome-control-center Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: gnome-control-center : Depends: gnome-control-center-data (< 1:3.37) but 1:3.38.2-1ubuntu1pop1~1609361000~20.04~f56ab3c is to be installed Recommends: rygel but it is not going to be installed or rygel-tracker but it is not going to be installed E: Unable to correct problems, you have held broken packages. ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1916364 Title: gnome-control-center won't install in Ubuntu 20.04.2 LTS Status in gnome-control-center package in Ubuntu: New Bug description: I wanted to possibly change my sleep and suspend settings, but I could find no Settings, or Control Panel, or any type of basic system settings. I saw Tweaks and suggestions to install new apps about Power & Battery, etc, but isn't there supposed to be some sort of main system settings? Every other computer, other Linux flavors, and previous incarnations of Ubuntu had a settings console. Also, in the top right if I click on the drop down arrow, then the right arrow beside "Fully Charged", then "Power Settings", nothing happens. Similarly, if I click on the right arrow beside "On", then "Bluetooth Settings", nothing happens. prompt> sudo apt install gnome-control-center Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: gnome-control-center : Depends: gnome-control-center-data (< 1:3.37) but 1:3.38.2-1ubuntu1pop1~1609361000~20.04~f56ab3c is to be installed Recommends: rygel but it is not going to be installed or rygel-tracker but it is not going to be installed E: Unable to correct problems, you have held broken packages. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1916364/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1871456] Re: Files on desktop don't use custom icon
Sorry, to be more precise, "When I right-clicked and opened its "Properties", it showed the custom icon, and if I clicked on the custom icon, navigated to the custom icon file, and clicked "open", nothing changed. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell-extension-desktop-icons in Ubuntu. https://bugs.launchpad.net/bugs/1871456 Title: Files on desktop don't use custom icon Status in gnome-shell-extension-desktop-icons package in Ubuntu: Triaged Bug description: Steps to reproduce: 1. Create a new file in the folder "~/Desktop". 2. Right-click -> Properties -> change the icon to some other icon from /usr/share/icons/Yaru/48x48. 3. Close the "Properties" dialogue. When viewing the Desktop folder in Nautilus directly, the icon is displayed correctly. However on the desktop itself, the file still uses the default icon. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: nautilus 1:3.36.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu22 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Apr 7 19:33:47 2020 GsettingsChanges: b'org.gnome.nautilus.list-view' b'default-column-order' b"['name', 'size', 'type', 'owner', 'group', 'permissions', 'where', 'date_modified', 'date_modified_with_time', 'date_accessed', 'recency', 'starred', 'detailed_type']" InstallationDate: Installed on 2020-04-06 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: nautilus UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_nautilus: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell-extension-desktop-icons/+bug/1871456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1871456] Re: Files on desktop don't use custom icon
When I upgraded from Ubuntu 18.04 to 20.04, this happened. Before upgrading I had one file on the desktop with a custom icon. After upgrading, the custom icon was no longer showing, and it showed a general-looking text file icon. When I right-clicked and opened its "Properties", it showed the icon, and if I clicked on the icon, navigated to the icon file, and clicked "open", nothing changed. I went to Dash -> Tweaks (gnome-tweaks) and toggled the Extensions -> Desktop Icons to on, and I rebooted. The custom icon still does not show on the desktop. After the reboot, I again right-clicked on the file, went to "Properties", and reassociated the file with its custom icon. But still, it doesn't show the icon on the desktop. As the original poster of this bug mentioned, it's possible to get the icon to show in the file browser. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell-extension-desktop-icons in Ubuntu. https://bugs.launchpad.net/bugs/1871456 Title: Files on desktop don't use custom icon Status in gnome-shell-extension-desktop-icons package in Ubuntu: Triaged Bug description: Steps to reproduce: 1. Create a new file in the folder "~/Desktop". 2. Right-click -> Properties -> change the icon to some other icon from /usr/share/icons/Yaru/48x48. 3. Close the "Properties" dialogue. When viewing the Desktop folder in Nautilus directly, the icon is displayed correctly. However on the desktop itself, the file still uses the default icon. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: nautilus 1:3.36.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu22 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Apr 7 19:33:47 2020 GsettingsChanges: b'org.gnome.nautilus.list-view' b'default-column-order' b"['name', 'size', 'type', 'owner', 'group', 'permissions', 'where', 'date_modified', 'date_modified_with_time', 'date_accessed', 'recency', 'starred', 'detailed_type']" InstallationDate: Installed on 2020-04-06 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: nautilus UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_nautilus: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell-extension-desktop-icons/+bug/1871456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1840725] Re: Microphone not working in Ubuntu 18.04.3 LTS on new hp-spectre-x360-convertible-15 laptop
Then it stopped working again, but this time libcanberra is not shown by "pacmd list-clients", so maybe that has nothing to do with it. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1840725 Title: Microphone not working in Ubuntu 18.04.3 LTS on new hp- spectre-x360-convertible-15 laptop Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal Microphone does not work in Ubuntu 18.04.3 LTS in a new hp- spectre-x360-convertible-15 laptop. The microphone works perfectly on Windows 10 (present in Dual boot mode). Initially, Internal Microphone was not even detected but installing alsa-tools-gui and overriding pin 0x12 to the Internal Microphone fixed that issue. [Pin 0x13 does not work and causes static in a headphone if it is plugged in.] Microphone is not able to pick up any sound. I changed levels/settings in alsamixer, pavucontrol without any success: In alsamixer: Experimented with levels ranging from very low to very high for Internal Mic, Capture, etc. In pavucontrol: Set the Internal Mic as a fallback device, unlocked the channels for the mic, experimented with reducing the level for one of the channels (reduced right mic level to Silence while keeping the left mic level normal/high and vice versa). alsa-info: http://alsa-project.org/db/?f=cf6d3ccc6372f955da7d99df07afbcb31d5a6c7f arecord -l List of CAPTURE Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC285 Analog [ALC285 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1840725] Re: Microphone not working in Ubuntu 18.04.3 LTS on new hp-spectre-x360-convertible-15 laptop
A thing noticeable about the diff of the working and broken internal microphone is that the one that's not working shows the processes that are accessing the sound card (pacmd list-clients) includes libcanberra. > application.name = "libcanberra" > native-protocol.peer = "UNIX socket client" > native-protocol.version = "32" > application.version = "0.30" > application.id = "org.freedesktop.libcanberra" > application.process.id = "1550" > application.process.user = "linda" > application.process.host = "gazelle" > application.process.binary = "gsd-media-keys" > application.language = "en_US.UTF-8" > window.x11.display = ":0" > application.process.machine_id = > "df4e0d95e2e6bc9d6b63c5a35372e1c3" > application.process.session_id = "1" > index: 2 > driver: > owner module: 12 > properties: The other thing I wondered about is that in the broken one, the IRQ pin numbers reported by "cat /proc/asound/cards" and "lspci -vvv | grep -A9 Audio" are different. cat /proc/asound/cards 0 [HDMI ]: HDA-Intel - HDA Intel HDMI HDA Intel HDMI at 0xf7e14000 irq 34 1 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xf7e1 irq 33 lspci -vvv | grep -A9 Audio 00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06) Subsystem: CLEVO/KAPOK Computer Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel -- 00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05) Subsystem: CLEVO/KAPOK Computer 8 Series/C220 Series Chipset High Definition Audio Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel I don't know if this has anything to do with why this internal mic stops working. I wonder what is calling libcanberra. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1840725 Title: Microphone not working in Ubuntu 18.04.3 LTS on new hp- spectre-x360-convertible-15 laptop Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal Microphone does not work in Ubuntu 18.04.3 LTS in a new hp- spectre-x360-convertible-15 laptop. The microphone works perfectly on Windows 10 (present in Dual boot mode). Initially, Internal Microphone was not even detected but installing alsa-tools-gui and overriding pin 0x12 to the Internal Microphone fixed that issue. [Pin 0x13 does not work and causes static in a headphone if it is plugged in.] Microphone is not able to pick up any sound. I changed levels/settings in alsamixer, pavucontrol without any success: In alsamixer: Experimented with levels ranging from very low to very high for Internal Mic, Capture, etc. In pavucontrol: Set the Internal Mic as a fallback device, unlocked the channels for the mic, experimented with reducing the level for one of the channels (reduced right mic level to Silence while keeping the left mic level normal/high and vice versa). alsa-info: http://alsa-project.org/db/?f=cf6d3ccc6372f955da7d99df07afbcb31d5a6c7f arecord -l List of CAPTURE Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC285 Analog [ALC285 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1840725] Re: Microphone not working in Ubuntu 18.04.3 LTS on new hp-spectre-x360-convertible-15 laptop
Here's the attachment of the script when the internal microphone was working. ** Attachment added: "internal-mic-working.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+attachment/5357005/+files/internal-mic-working.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1840725 Title: Microphone not working in Ubuntu 18.04.3 LTS on new hp- spectre-x360-convertible-15 laptop Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal Microphone does not work in Ubuntu 18.04.3 LTS in a new hp- spectre-x360-convertible-15 laptop. The microphone works perfectly on Windows 10 (present in Dual boot mode). Initially, Internal Microphone was not even detected but installing alsa-tools-gui and overriding pin 0x12 to the Internal Microphone fixed that issue. [Pin 0x13 does not work and causes static in a headphone if it is plugged in.] Microphone is not able to pick up any sound. I changed levels/settings in alsamixer, pavucontrol without any success: In alsamixer: Experimented with levels ranging from very low to very high for Internal Mic, Capture, etc. In pavucontrol: Set the Internal Mic as a fallback device, unlocked the channels for the mic, experimented with reducing the level for one of the channels (reduced right mic level to Silence while keeping the left mic level normal/high and vice versa). alsa-info: http://alsa-project.org/db/?f=cf6d3ccc6372f955da7d99df07afbcb31d5a6c7f arecord -l List of CAPTURE Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC285 Analog [ALC285 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1840725] Re: Microphone not working in Ubuntu 18.04.3 LTS on new hp-spectre-x360-convertible-15 laptop
It stopped working again, and rebooting fixed it. I also ran some scripts when it was working and not working, attached here. ** Attachment added: "internal-mic-broken.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+attachment/5357004/+files/internal-mic-broken.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1840725 Title: Microphone not working in Ubuntu 18.04.3 LTS on new hp- spectre-x360-convertible-15 laptop Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal Microphone does not work in Ubuntu 18.04.3 LTS in a new hp- spectre-x360-convertible-15 laptop. The microphone works perfectly on Windows 10 (present in Dual boot mode). Initially, Internal Microphone was not even detected but installing alsa-tools-gui and overriding pin 0x12 to the Internal Microphone fixed that issue. [Pin 0x13 does not work and causes static in a headphone if it is plugged in.] Microphone is not able to pick up any sound. I changed levels/settings in alsamixer, pavucontrol without any success: In alsamixer: Experimented with levels ranging from very low to very high for Internal Mic, Capture, etc. In pavucontrol: Set the Internal Mic as a fallback device, unlocked the channels for the mic, experimented with reducing the level for one of the channels (reduced right mic level to Silence while keeping the left mic level normal/high and vice versa). alsa-info: http://alsa-project.org/db/?f=cf6d3ccc6372f955da7d99df07afbcb31d5a6c7f arecord -l List of CAPTURE Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC285 Analog [ALC285 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1840725] Re: Microphone not working in Ubuntu 18.04.3 LTS on new hp-spectre-x360-convertible-15 laptop
Sorry to post so much - I wish I could consolidate or edit all these posts. The next day I came back and it didn't work in Zoom. I tried a bunch of things listed on the following web page, starting with simplest first, from https://support.system76.com/articles/audio/ until finally I did sudo apt install --reinstall alsa-base alsa-utils pulseaudio linux- sound-base libasound2 then I rebooted and sudo alsa force-reload and it worked. Which is weird, I think, because I just did this reinstall of these modules 3 days ago. I don't think the versions of these modules changed. I don't know what's going on. My guess is that it breaks because something changes a configuration file. And then I guess it's fixed when the configuration file is re-initialized by re- installing these modules. I wish I could pinpoint it. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1840725 Title: Microphone not working in Ubuntu 18.04.3 LTS on new hp- spectre-x360-convertible-15 laptop Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal Microphone does not work in Ubuntu 18.04.3 LTS in a new hp- spectre-x360-convertible-15 laptop. The microphone works perfectly on Windows 10 (present in Dual boot mode). Initially, Internal Microphone was not even detected but installing alsa-tools-gui and overriding pin 0x12 to the Internal Microphone fixed that issue. [Pin 0x13 does not work and causes static in a headphone if it is plugged in.] Microphone is not able to pick up any sound. I changed levels/settings in alsamixer, pavucontrol without any success: In alsamixer: Experimented with levels ranging from very low to very high for Internal Mic, Capture, etc. In pavucontrol: Set the Internal Mic as a fallback device, unlocked the channels for the mic, experimented with reducing the level for one of the channels (reduced right mic level to Silence while keeping the left mic level normal/high and vice versa). alsa-info: http://alsa-project.org/db/?f=cf6d3ccc6372f955da7d99df07afbcb31d5a6c7f arecord -l List of CAPTURE Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC285 Analog [ALC285 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1840725] Re: Microphone not working in Ubuntu 18.04.3 LTS on new hp-spectre-x360-convertible-15 laptop
The scratchiness was fixed in alsamixer, by setting mic boost to 100, and internal mic boost to 0. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1840725 Title: Microphone not working in Ubuntu 18.04.3 LTS on new hp- spectre-x360-convertible-15 laptop Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal Microphone does not work in Ubuntu 18.04.3 LTS in a new hp- spectre-x360-convertible-15 laptop. The microphone works perfectly on Windows 10 (present in Dual boot mode). Initially, Internal Microphone was not even detected but installing alsa-tools-gui and overriding pin 0x12 to the Internal Microphone fixed that issue. [Pin 0x13 does not work and causes static in a headphone if it is plugged in.] Microphone is not able to pick up any sound. I changed levels/settings in alsamixer, pavucontrol without any success: In alsamixer: Experimented with levels ranging from very low to very high for Internal Mic, Capture, etc. In pavucontrol: Set the Internal Mic as a fallback device, unlocked the channels for the mic, experimented with reducing the level for one of the channels (reduced right mic level to Silence while keeping the left mic level normal/high and vice versa). alsa-info: http://alsa-project.org/db/?f=cf6d3ccc6372f955da7d99df07afbcb31d5a6c7f arecord -l List of CAPTURE Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC285 Analog [ALC285 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1840725] Re: Microphone not working in Ubuntu 18.04.3 LTS on new hp-spectre-x360-convertible-15 laptop
Sorry - mine is working now, you can delete the above message. With help from System76b tech support, I had to install pavucontrol and turn the microphone (input device) way up. Then I tried recording my voice in audacity and it's horribly scratchy. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1840725 Title: Microphone not working in Ubuntu 18.04.3 LTS on new hp- spectre-x360-convertible-15 laptop Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal Microphone does not work in Ubuntu 18.04.3 LTS in a new hp- spectre-x360-convertible-15 laptop. The microphone works perfectly on Windows 10 (present in Dual boot mode). Initially, Internal Microphone was not even detected but installing alsa-tools-gui and overriding pin 0x12 to the Internal Microphone fixed that issue. [Pin 0x13 does not work and causes static in a headphone if it is plugged in.] Microphone is not able to pick up any sound. I changed levels/settings in alsamixer, pavucontrol without any success: In alsamixer: Experimented with levels ranging from very low to very high for Internal Mic, Capture, etc. In pavucontrol: Set the Internal Mic as a fallback device, unlocked the channels for the mic, experimented with reducing the level for one of the channels (reduced right mic level to Silence while keeping the left mic level normal/high and vice versa). alsa-info: http://alsa-project.org/db/?f=cf6d3ccc6372f955da7d99df07afbcb31d5a6c7f arecord -l List of CAPTURE Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC285 Analog [ALC285 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1840725] Re: Microphone not working in Ubuntu 18.04.3 LTS on new hp-spectre-x360-convertible-15 laptop
The internal microphone is not working for System76 Gazelle gazp9 which is a Clevo laptop under the hood. Ubuntu 18.04.4 LTS bionic I think I did a Zoom interview a few years ago, and it worked, but the microphone hasn't worked for the last few months. This is an old laptop with two input jacks, one for microphone, and one for head phones. My headphones have a combo mike in the cord. Maybe if I had a separate microphone, it would work. Or if I had a splitter. But when nothing is plugged into the mike jack, the internal microphone does not work. The input settings have an orange bar that is supposed to oscillate if it picks up sound, but nothing is shown on that when I speak. If I put my combo cable in that jack, it briefly oscillates, but that's like a fluke. Something is live there - maybe the device is recognized - but it's not working. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1840725 Title: Microphone not working in Ubuntu 18.04.3 LTS on new hp- spectre-x360-convertible-15 laptop Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal Microphone does not work in Ubuntu 18.04.3 LTS in a new hp- spectre-x360-convertible-15 laptop. The microphone works perfectly on Windows 10 (present in Dual boot mode). Initially, Internal Microphone was not even detected but installing alsa-tools-gui and overriding pin 0x12 to the Internal Microphone fixed that issue. [Pin 0x13 does not work and causes static in a headphone if it is plugged in.] Microphone is not able to pick up any sound. I changed levels/settings in alsamixer, pavucontrol without any success: In alsamixer: Experimented with levels ranging from very low to very high for Internal Mic, Capture, etc. In pavucontrol: Set the Internal Mic as a fallback device, unlocked the channels for the mic, experimented with reducing the level for one of the channels (reduced right mic level to Silence while keeping the left mic level normal/high and vice versa). alsa-info: http://alsa-project.org/db/?f=cf6d3ccc6372f955da7d99df07afbcb31d5a6c7f arecord -l List of CAPTURE Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC285 Analog [ALC285 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1777070] Re: firefox plugin libwidevinecdm.so crashes due to apparmor denial
Yes, this fixed it for me, too, but I couldn't get it to work, just on
the explanation above. Here's a little more detail. Follow the
instructions at:
https://forums.linuxmint.com/viewtopic.php?t=295649#p1644426
Worked on Firefox Quantum 69.0 (64-bit) on Ubuntu 18.04.3 LTS bionic.
Now I can watch the Great Courses and other movies on Kanopy for free
through my local library account. Yay! Only 6 hours after my first
attempt, LOL.
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https://bugs.launchpad.net/bugs/1777070
Title:
firefox plugin libwidevinecdm.so crashes due to apparmor denial
Status in apparmor package in Ubuntu:
Confirmed
Status in firefox package in Ubuntu:
Confirmed
Bug description:
Ubuntu 18.04, Firefox 60.0.1+build2-0ubuntu0.18.04.1
Running firefix, then going to netflix.com and attempting to play a
movie. The widevinecdm plugin crashes, the following is found in
syslog:
Jun 15 19:13:22 xplt kernel: [301351.553043] audit: type=1400
audit(1529046802.585:246): apparmor="DENIED" operation="file_mmap"
profile="/usr/lib/firefox/firefox{,*[^s][^h]}"
name="/home/xav/.mozilla/firefox/wiavokxk.default-1510977878171/gmp-widevinecdm/1.4.8.1008/libwidevinecdm.so"
pid=16118 comm="plugin-containe" requested_mask="m" denied_mask="m" fsuid=1000
ouid=1000
Jun 15 19:13:22 xplt kernel: [301351.553236] audit: type=1400
audit(1529046802.585:247): apparmor="DENIED" operation="ptrace"
profile="/usr/lib/firefox/firefox{,*[^s][^h]}" pid=24714 comm="firefox"
requested_mask="trace" denied_mask="trace"
peer="/usr/lib/firefox/firefox{,*[^s][^h]}"
Jun 15 19:13:22 xplt kernel: [301351.553259] plugin-containe[16118]: segfault
at 0 ip 7fcdfdaa76af sp 7ffc1ff03e28 error 6 in
libxul.so[7fcdfb77a000+6111000]
Jun 15 19:13:22 xplt snmpd[2334]: error on subcontainer 'ia_addr' insert (-1)
Jun 15 19:13:22 xplt /usr/lib/gdm3/gdm-x-session[6549]: ###!!!
[Parent][MessageChannel::Call] Error: Channel error: cannot send/recv
Jun 15 19:13:24 xplt kernel: [301353.960182] audit: type=1400
audit(1529046804.994:248): apparmor="DENIED" operation="file_mmap"
profile="/usr/lib/firefox/firefox{,*[^s][^h]}"
name="/home/xav/.mozilla/firefox/wiavokxk.default-1510977878171/gmp-widevinecdm/1.4.8.1008/libwidevinecdm.so"
pid=16135 comm="plugin-containe" requested_mask="m" denied_mask="m" fsuid=1000
ouid=1000
Jun 15 19:13:24 xplt kernel: [301353.960373] audit: type=1400
audit(1529046804.994:249): apparmor="DENIED" operation="ptrace"
profile="/usr/lib/firefox/firefox{,*[^s][^h]}" pid=24714 comm="firefox"
requested_mask="trace" denied_mask="trace"
peer="/usr/lib/firefox/firefox{,*[^s][^h]}"
Jun 15 19:13:24 xplt kernel: [301353.960398] plugin-containe[16135]: segfault
at 0 ip 7fe3b57f46af sp 7ffe6dc0b488 error 6 in
libxul.so[7fe3b34c7000+6111000]
Jun 15 19:13:28 xplt kernel: [301357.859177] audit: type=1400
audit(1529046808.895:250): apparmor="DENIED" operation="file_mmap"
profile="/usr/lib/firefox/firefox{,*[^s][^h]}"
name="/home/xav/.mozilla/firefox/wiavokxk.default-1510977878171/gmp-widevinecdm/1.4.8.1008/libwidevinecdm.so"
pid=16139 comm="plugin-containe" requested_mask="m" denied_mask="m" fsuid=1000
ouid=1000
Jun 15 19:13:28 xplt kernel: [301357.859328] audit: type=1400
audit(1529046808.895:251): apparmor="DENIED" operation="ptrace"
profile="/usr/lib/firefox/firefox{,*[^s][^h]}" pid=24714 comm="firefox"
requested_mask="trace" denied_mask="trace"
peer="/usr/lib/firefox/firefox{,*[^s][^h]}"
Jun 15 19:13:28 xplt kernel: [301357.859349] plugin-containe[16139]: segfault
at 0 ip 7fcf32ae06af sp 7ffeb8a136c8 error 6 in
libxul.so[7fcf307b3000+6111000]
Jun 15 19:13:25 xplt /usr/lib/gdm3/gdm-x-session[6549]: ###!!!
[Parent][MessageChannel::Call] Error: Channel error: cannot send/recv
Jun 15 19:13:29 xplt /usr/lib/gdm3/gdm-x-session[6549]: ERROR block_reap:328:
[hamster] bad exit code 1
Jun 15 19:13:29 xplt /usr/lib/gdm3/gdm-x-session[6549]: ###!!!
[Parent][MessageChannel::Call] Error: Channel error: cannot send/recv
Jun 15 19:13:29 xplt kernel: [301358.227635] audit: type=1400
audit(1529046809.263:252): apparmor="DENIED" operation="file_mmap"
profile="/usr/lib/firefox/firefox{,*[^s][^h]}"
name="/home/xav/.mozilla/firefox/wiavokxk.default-1510977878171/gmp-widevinecdm/1.4.8.1008/libwidevinecdm.so"
pid=16188 comm="plugin-containe" requested_mask="m" denied_mask="m" fsuid=1000
ouid=1000
Jun 15 19:13:29 xplt kernel: [301358.227811] audit: type=1400
audit(1529046809.263:253): apparmor="DENIED" operation="ptrace"
profile="/usr/lib/firefox/firefox{,*[^s][^h]}" pid=24714 comm="firefox"
requested_mask="trace" denied_mask="trace"
peer="/usr/lib/firefox/firefox{,*[^s][^h]}"
Jun 15 19:13:29 xplt kernel: [301358.227844] plugin-containe[16188]: segfault
at 0 ip 7fe5667c66af sp 7fffe8cc0da8 error 6 in
libxul.so[7fe564499000+6111000]
Jun 15 19:13:31 xplt
[Desktop-packages] [Bug 1798999] Re: firefox windows are black in Ubuntu 18.10
Similar thing happened to me in Ubuntu 18.04. Today is the first day of my installation of 18.04. At first Firefox worked fine. Then I was tweaking a few things after the system upgrade to 18.04, and added the date to the top menu bar / task bar by typing "sudo gsettings set org.gnome.desktop.interface clock-show-date true" in the terminal window at the bash prompt. It didn't show the date, so I rebooted, and then it showed the date. Then I clicked on Firefox. And it was not a black screen, not a white screen, but a clear screen. That is, a transparent screen. "sudo apparmor_parser -R /etc/apparmor.d/usr.bin.firefox" fixed it for me. Thank you Olivier Tilloy (osomon) ! I have edited /etc/apparmor.d/usr.bin.firefox in the past when Firefox gave a black screen, after updating to Firefox version 51.0.1 two years ago. What fixed it the black screen then is described here: https://bugzilla.mozilla.org/show_bug.cgi?id=1334748#c7 but now my copy of usr.bin.firefox is the same as usr.bin.firefox.dpkg- dist which I think means it's the same as the current distribution file, although I'm not sure, so I don't know what's going on or why this happened. ** Bug watch added: Mozilla Bugzilla #1334748 https://bugzilla.mozilla.org/show_bug.cgi?id=1334748 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1798999 Title: firefox windows are black in Ubuntu 18.10 Status in firefox package in Ubuntu: Fix Released Bug description: 1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu Description:Ubuntu 18.10 Release:18.10 2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center firefox: Installed: 63.0+build1-0ubuntu1 Candidate: 63.0+build1-0ubuntu1 Version table: *** 63.0+build1-0ubuntu1 500 500 http://ubuntu.osuosl.org/ubuntu cosmic/main amd64 Packages 100 /var/lib/dpkg/status 3) What you expected to happen Normal web browsing experience 4) What happened instead Graphical elements are black. After upgrading to 18.10, firefox graphical elements (window contents, context menus) are black. The only exception is a small rectangle in the upper left corner. Right-clicking within the window creates a context menu, which I am able to verify by observing a new black rectangle of the correct width that can be made to occlude the task bar by initiating it at a suitable starting position. If I launch firefox from a terminal then I get messages like the following: code [GFX1-]: Failed to lock new back buffer. [Parent 25238, Main Thread] WARNING: failed to open shm: Permission denied: file /build/firefox-MtV3KQ/firefox-63.0+build1/ipc/chromium/src/base/shared_memory_posix.cc, line 129 /code This occurs regardless of which desktop environment I use. Other browsers are working fine. I'm guessing the problem is related to the reported problem accessing shm. However, for the sake of completeness, I am using an AMD gpu with standard driver: 01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Curacao XT / Trinidad XT [Radeon R7 370 / R9 270X/370X] [1002:6810] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1798999/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1312594] Re: 04e8:3441 14.04 won't scan via Samsung SCX-3200 Multi-Function Printer
I notice that some people claim it works if they switch
from an USB3 to an USB2 port. As mentioned in the
first post, I did try that and it didn't change anything,
so I doubt this is the root cause.
Same here. I have both USB3 and USB2 on my computer, and connecting the
scanner to the USB2 port didn't fix it.
On Tue, Nov 11, 2014 at 5:57 AM, Theor 1312...@bugs.launchpad.net
wrote:
Christopher,
Theor, did this problem not occur for you personally (not someone else on
another report of forum) in a release prior to Trusty?
The previous releases were not LTS and I wouldn't use them natively, so I
can't tell. It used to work with 12.04LTS though.
I notice that some people claim it works if they switch from an USB3 to
an USB2 port. As mentionned in the first post, I did try that and it
didn't change anything, so I doubt this is the root cause.
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Title:
04e8:3441 14.04 won't scan via Samsung SCX-3200 Multi-Function Printer
Status in “sane-backends” package in Ubuntu:
Incomplete
Bug description:
My multifunction Samsung SCX3200 printer is not detected by sane, but
printing is fine. This scanner is faily generic and supported out of
the box by the Xerox MFP driver (sane default).
Printer/scanner as seen by the kernel, device 007 : ID 04e8:3441
$ lsusb
Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure
Applications Processor
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 003 Device 007: ID 04e8:3441 Samsung Electronics Co., Ltd
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
The IDs are properly set in udev and sane.d configuration:
$ cat /lib/udev/rules.d/40-libsane.rules | grep 3441
ATTRS{idVendor}==04e8, ATTRS{idProduct}==3441,
ENV{libsane_matched}=yes
$ cat /etc/sane.d/xerox_mfp.conf | grep 3441
usb 0x04e8 0x3441
Problem: sane-find-scanner can't find the scanner:
$ sudo sane-find-scanner -q
$ (no output)
$ sudo scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
$
The kernel module is properly loaded when the printer is connected, no
blacklisting :
$ sudo lsmod | grep usblp
usblp 22891 0
$ modinfo usblp
filename:
/lib/modules/3.13.0-24-generic/kernel/drivers/usb/class/usblp.ko
license: GPL
description: USB Printer Device Class driver
author: Michael Gee, Pavel Machek, Vojtech Pavlik, Randy Dunlap, Pete
Zaitcev, David Paschal
srcversion: BD8A318D5C286F1E78768B9
alias: usb:v04B8p0202d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip03in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip02in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip01in*
alias: usb:v*p*d*dc07dsc01dp03ic*isc*ip*in*
alias: usb:v*p*d*dc07dsc01dp02ic*isc*ip*in*
alias: usb:v*p*d*dc07dsc01dp01ic*isc*ip*in*
depends:
intree: Y
vermagic: 3.13.0-24-generic SMP mod_unload modversions
signer: Magrathea: Glacier signing key
sig_key: 00:A5:A6:57:59:DE:47:4B:C5:C4:31:20:88:0C:1B:94:A5:39:F4:31
sig_hashalgo: sha512
parm: proto_bias:Favourite protocol number (int)
Simple-scan will just show a Unable to start scan error.
Also tried:
- Running simple-scan and xscan as root
- Adding myself to lp, saned and scanner groups, then log off + log on
- Power cyling the printer, disconnected and plugged back in
- Switching USB port (USB2 - USB3)
- Restarting the udev service
This scanner is faily generic and is supposed to be working OOTB since
12.04:
[Desktop-packages] [Bug 1380414] Re: sane_start: Invalid argument on Brother DCP-8155DN scanner
could you please test for this in Precise?
How? Are you asking if I will install an earlier version of Ubuntu on a
USB flash drive?
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Title:
sane_start: Invalid argument on Brother DCP-8155DN scanner
Status in “sane-backends” package in Ubuntu:
Incomplete
Bug description:
The scanner works with an older Debian laptop, but not the newer
Ubuntu 14.04 64-bit laptop.
Output of scanimage -L:
device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner
Output of scanimage -T:
scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument
gscan2pdf doesn't work either, gives invalid argument.
The scanner is connected in the USB 2.0 port.
I added the following line to /lib/udev/rules.d/40-libsane.rules :
ATTRS{idVendor}==04f9, ATTRS{idProduct}==0293, ENV{libsane_matched}=yes
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libsane 1.0.23-3ubuntu3.1 [modified:
lib/udev/rules.d/40-libsane.rules]
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Oct 12 14:33:59 2014
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174
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[Desktop-packages] [Bug 1312594] Re: 04e8:3441 14.04 won't scan via Samsung SCX-3200 Multi-Function Printer
Christopher, are you sure you want this reported as a cups bug? I have
a multifunction printer/scanner, and the printer functions are fine, as
far as I can tell -- my only problem is scanning.
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Title:
04e8:3441 14.04 won't scan via Samsung SCX-3200 Multi-Function Printer
Status in “sane-backends” package in Ubuntu:
Incomplete
Bug description:
My multifunction Samsung SCX3200 printer is not detected by sane, but
printing is fine. This scanner is faily generic and supported out of
the box by the Xerox MFP driver (sane default).
Printer/scanner as seen by the kernel, device 007 : ID 04e8:3441
$ lsusb
Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications
Processor
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 003 Device 007: ID 04e8:3441 Samsung Electronics Co., Ltd
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
The IDs are properly set in udev and sane.d configuration:
$ cat /lib/udev/rules.d/40-libsane.rules | grep 3441
ATTRS{idVendor}==04e8, ATTRS{idProduct}==3441, ENV{libsane_matched}=yes
$ cat /etc/sane.d/xerox_mfp.conf | grep 3441
usb 0x04e8 0x3441
Problem: sane-find-scanner can't find the scanner:
$ sudo sane-find-scanner -q
$ (no output)
$ sudo scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
$
The kernel module is properly loaded when the printer is connected, no
blacklisting :
$ sudo lsmod | grep usblp
usblp 22891 0
$ modinfo usblp
filename: /lib/modules/3.13.0-24-generic/kernel/drivers/usb/class/usblp.ko
license: GPL
description: USB Printer Device Class driver
author: Michael Gee, Pavel Machek, Vojtech Pavlik, Randy Dunlap, Pete
Zaitcev, David Paschal
srcversion: BD8A318D5C286F1E78768B9
alias: usb:v04B8p0202d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip03in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip02in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip01in*
alias: usb:v*p*d*dc07dsc01dp03ic*isc*ip*in*
alias: usb:v*p*d*dc07dsc01dp02ic*isc*ip*in*
alias: usb:v*p*d*dc07dsc01dp01ic*isc*ip*in*
depends:
intree: Y
vermagic: 3.13.0-24-generic SMP mod_unload modversions
signer: Magrathea: Glacier signing key
sig_key: 00:A5:A6:57:59:DE:47:4B:C5:C4:31:20:88:0C:1B:94:A5:39:F4:31
sig_hashalgo: sha512
parm: proto_bias:Favourite protocol number (int)
Simple-scan will just show a Unable to start scan error.
Also tried:
- Running simple-scan and xscan as root
- Adding myself to lp, saned and scanner groups, then log off + log on
- Power cyling the printer, disconnected and plugged back in
- Switching USB port (USB2 - USB3)
- Restarting the udev service
This scanner is faily generic and is supposed to be working OOTB since 12.04:
http://askubuntu.com/questions/88700/how-do-i-get-a-samsung-scx3200-multifunction-printer-scanner-working
http://ubuntuforums.org/showthread.php?t=1857478
I think this may be a bug with libsane.
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[Desktop-packages] [Bug 1380388] [NEW] scanner doesn't work
Public bug reported: see bug 1312594 for my initial report, then one of the maintainers (?), Christopher M. Penalver, https://launchpad.net/~penalvch, told me to report my bug anew using ubuntu-bug cups, which brought me here. This was in the sane-backends package, also referred to as libsane. Actually, I don't think my problem is cups, because -- I don't know, but if cups just refers to printing problems -- my printing is working fine, just not the scanning. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1.2 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CupsErrorLog: E [12/Oct/2014:09:36:22 -0700] /etc/cups/ssl/server.crt is a bad symlink - No such file or directory E [12/Oct/2014:09:36:22 -0700] /etc/cups/ssl/server.key is a bad symlink - No such file or directory CurrentDesktop: Unity Date: Sun Oct 12 13:15:29 2014 KernLog: Lpstat: device for DCP-8155DN: usb://Brother/DCP-8155DN?serial=U63086F2N152812 MachineType: System76, Inc. Gazelle Professional PpdFiles: DCP-8155DN: Brother DCP-8155DN for CUPS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=eb366d21-fb9d-421d-b8a9-72b2bd880b82 ro i915.disable_power_well=0 quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/29/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.03.05RS76b dmi.board.asset.tag: Tag 12345 dmi.board.name: Gazelle Professional dmi.board.vendor: System76, Inc. dmi.board.version: gazp9b dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc. dmi.chassis.version: gazp9b dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.05RS76b:bd04/29/2014:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp9b:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp9b:cvnSystem76,Inc.:ct9:cvrgazp9b: dmi.product.name: Gazelle Professional dmi.product.version: gazp9b dmi.sys.vendor: System76, Inc. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1380388 Title: scanner doesn't work Status in “cups” package in Ubuntu: New Bug description: see bug 1312594 for my initial report, then one of the maintainers (?), Christopher M. Penalver, https://launchpad.net/~penalvch, told me to report my bug anew using ubuntu-bug cups, which brought me here. This was in the sane-backends package, also referred to as libsane. Actually, I don't think my problem is cups, because -- I don't know, but if cups just refers to printing problems -- my printing is working fine, just not the scanning. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1.2 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CupsErrorLog: E [12/Oct/2014:09:36:22 -0700] /etc/cups/ssl/server.crt is a bad symlink - No such file or directory E [12/Oct/2014:09:36:22 -0700] /etc/cups/ssl/server.key is a bad symlink - No such file or directory CurrentDesktop: Unity Date: Sun Oct 12 13:15:29 2014 KernLog: Lpstat: device for DCP-8155DN: usb://Brother/DCP-8155DN?serial=U63086F2N152812 MachineType: System76, Inc. Gazelle Professional PpdFiles: DCP-8155DN: Brother DCP-8155DN for CUPS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=eb366d21-fb9d-421d-b8a9-72b2bd880b82 ro i915.disable_power_well=0 quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/29/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.03.05RS76b dmi.board.asset.tag: Tag 12345 dmi.board.name: Gazelle Professional dmi.board.vendor: System76, Inc. dmi.board.version: gazp9b dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc. dmi.chassis.version: gazp9b dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.05RS76b:bd04/29/2014:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp9b:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp9b:cvnSystem76,Inc.:ct9:cvrgazp9b: dmi.product.name: Gazelle Professional dmi.product.version: gazp9b dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1380388/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1312594] Re: 04e8:3441 14.04 won't scan via Samsung SCX-3200 Multi-Function Printer
I would be happy to help debug this bug:
Can someone tell me how and where I can get and build the scanner
software (in a development folder on my computer - a folder other than
the regular system location) so I can run it and step through it on both
my Ubuntu (where the scanner is not working) and Debian (where the
scanner is working) machines, to compare the output?
Thank you.
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https://bugs.launchpad.net/bugs/1312594
Title:
04e8:3441 14.04 won't scan via Samsung SCX-3200 Multi-Function Printer
Status in “sane-backends” package in Ubuntu:
Incomplete
Bug description:
My multifunction Samsung SCX3200 printer is not detected by sane, but
printing is fine. This scanner is faily generic and supported out of
the box by the Xerox MFP driver (sane default).
Printer/scanner as seen by the kernel, device 007 : ID 04e8:3441
$ lsusb
Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications
Processor
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 003 Device 007: ID 04e8:3441 Samsung Electronics Co., Ltd
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
The IDs are properly set in udev and sane.d configuration:
$ cat /lib/udev/rules.d/40-libsane.rules | grep 3441
ATTRS{idVendor}==04e8, ATTRS{idProduct}==3441, ENV{libsane_matched}=yes
$ cat /etc/sane.d/xerox_mfp.conf | grep 3441
usb 0x04e8 0x3441
Problem: sane-find-scanner can't find the scanner:
$ sudo sane-find-scanner -q
$ (no output)
$ sudo scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
$
The kernel module is properly loaded when the printer is connected, no
blacklisting :
$ sudo lsmod | grep usblp
usblp 22891 0
$ modinfo usblp
filename: /lib/modules/3.13.0-24-generic/kernel/drivers/usb/class/usblp.ko
license: GPL
description: USB Printer Device Class driver
author: Michael Gee, Pavel Machek, Vojtech Pavlik, Randy Dunlap, Pete
Zaitcev, David Paschal
srcversion: BD8A318D5C286F1E78768B9
alias: usb:v04B8p0202d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip03in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip02in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip01in*
alias: usb:v*p*d*dc07dsc01dp03ic*isc*ip*in*
alias: usb:v*p*d*dc07dsc01dp02ic*isc*ip*in*
alias: usb:v*p*d*dc07dsc01dp01ic*isc*ip*in*
depends:
intree: Y
vermagic: 3.13.0-24-generic SMP mod_unload modversions
signer: Magrathea: Glacier signing key
sig_key: 00:A5:A6:57:59:DE:47:4B:C5:C4:31:20:88:0C:1B:94:A5:39:F4:31
sig_hashalgo: sha512
parm: proto_bias:Favourite protocol number (int)
Simple-scan will just show a Unable to start scan error.
Also tried:
- Running simple-scan and xscan as root
- Adding myself to lp, saned and scanner groups, then log off + log on
- Power cyling the printer, disconnected and plugged back in
- Switching USB port (USB2 - USB3)
- Restarting the udev service
This scanner is faily generic and is supposed to be working OOTB since 12.04:
http://askubuntu.com/questions/88700/how-do-i-get-a-samsung-scx3200-multifunction-printer-scanner-working
http://ubuntuforums.org/showthread.php?t=1857478
I think this may be a bug with libsane.
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[Desktop-packages] [Bug 1380414] [NEW] sane_start: Invalid argument on Brother DCP-8155DN scanner
Public bug reported:
Not sure which package this is in.
Originally described in my (elindarie) comments at
https://bugs.launchpad.net/bugs/1312594 (sane-backends).
But when I tried reporting it as ubuntu-bug sane-backends it said
something like that package isn't installed.
So I'm trying to find what package the bug is in.
The scanner works with an older Debian laptop, but not the newer Ubuntu
14.04 64-bit laptop.
Output of scanimage -L:
device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner
Output of scanimage -T:
scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument
gscan2pdf doesn't work either, gives invalid argument.
The scanner is connected in the USB 2.0 port.
I added the following line to /lib/udev/rules.d/40-libsane.rules
ATTRS{idVendor}==04f9, ATTRS{idProduct}==0293,
ENV{libsane_matched}=yes
Is there some way I can print out more debugging?
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libsane 1.0.23-3ubuntu3.1 [modified: lib/udev/rules.d/40-libsane.rules]
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Oct 12 14:33:59 2014
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174
** Affects: sane-backends (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
** Attachment added: gscan2pdf log
https://bugs.launchpad.net/bugs/1380414/+attachment/4233423/+files/log
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https://bugs.launchpad.net/bugs/1380414
Title:
sane_start: Invalid argument on Brother DCP-8155DN scanner
Status in “sane-backends” package in Ubuntu:
New
Bug description:
Not sure which package this is in.
Originally described in my (elindarie) comments at
https://bugs.launchpad.net/bugs/1312594 (sane-backends).
But when I tried reporting it as ubuntu-bug sane-backends it said
something like that package isn't installed.
So I'm trying to find what package the bug is in.
The scanner works with an older Debian laptop, but not the newer
Ubuntu 14.04 64-bit laptop.
Output of scanimage -L:
device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner
Output of scanimage -T:
scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument
gscan2pdf doesn't work either, gives invalid argument.
The scanner is connected in the USB 2.0 port.
I added the following line to /lib/udev/rules.d/40-libsane.rules
ATTRS{idVendor}==04f9, ATTRS{idProduct}==0293,
ENV{libsane_matched}=yes
Is there some way I can print out more debugging?
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libsane 1.0.23-3ubuntu3.1 [modified:
lib/udev/rules.d/40-libsane.rules]
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Oct 12 14:33:59 2014
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174
To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1380414] Re: sane_start: Invalid argument on Brother DCP-8155DN scanner
this file is generated by gscan2pdf as /home/user/.gscan2pdf
(I renamed it because the file uploaded in this bug webpage couldn't see
it)
** Attachment added: configuration file generated by gscan2pdf
https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1380414/+attachment/4233427/+files/gscan2pdf-conf.txt
** Description changed:
Not sure which package this is in.
Originally described in my (elindarie) comments at
https://bugs.launchpad.net/bugs/1312594 (sane-backends).
But when I tried reporting it as ubuntu-bug sane-backends it said
- something that package isn't installed.
+ something like that package isn't installed.
So I'm trying to find what package the bug is in.
The scanner works with an older Debian laptop, but not the newer Ubuntu
14.04 64-bit laptop.
Output of scanimage -L:
device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner
Output of scanimage -T:
scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument
gscan2pdf doesn't work either, gives invalid argument.
The scanner is connected in the USB 2.0 port.
I added the following line to /lib/udev/rules.d/40-libsane.rules
ATTRS{idVendor}==04f9, ATTRS{idProduct}==0293,
ENV{libsane_matched}=yes
Is there some way I can print out more debugging?
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libsane 1.0.23-3ubuntu3.1 [modified:
lib/udev/rules.d/40-libsane.rules]
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Oct 12 14:33:59 2014
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to sane-backends in Ubuntu.
https://bugs.launchpad.net/bugs/1380414
Title:
sane_start: Invalid argument on Brother DCP-8155DN scanner
Status in “sane-backends” package in Ubuntu:
New
Bug description:
Not sure which package this is in.
Originally described in my (elindarie) comments at
https://bugs.launchpad.net/bugs/1312594 (sane-backends).
But when I tried reporting it as ubuntu-bug sane-backends it said
something like that package isn't installed.
So I'm trying to find what package the bug is in.
The scanner works with an older Debian laptop, but not the newer
Ubuntu 14.04 64-bit laptop.
Output of scanimage -L:
device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner
Output of scanimage -T:
scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument
gscan2pdf doesn't work either, gives invalid argument.
The scanner is connected in the USB 2.0 port.
I added the following line to /lib/udev/rules.d/40-libsane.rules
ATTRS{idVendor}==04f9, ATTRS{idProduct}==0293,
ENV{libsane_matched}=yes
Is there some way I can print out more debugging?
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libsane 1.0.23-3ubuntu3.1 [modified:
lib/udev/rules.d/40-libsane.rules]
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Oct 12 14:33:59 2014
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1380414/+subscriptions
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Re: [Desktop-packages] [Bug 1380388] Re: scanner doesn't work
Thanks, Till. Someone told me to report it there, but I guess it is just further confusion. -Linda On Sun, Oct 12, 2014 at 2:32 PM, Till Kamppeter 1380...@bugs.launchpad.net wrote: Linda, you say in bug 1312594, comment #17 that you do not have any printing problem. So you do not need to report a bug in CUPS. It is all OK for you with CUPS. Closing ... ** Changed in: cups (Ubuntu) Status: New = Invalid -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1380388 Title: scanner doesn't work Status in “cups” package in Ubuntu: Invalid Bug description: see bug 1312594 for my initial report, then one of the maintainers (?), Christopher M. Penalver, https://launchpad.net/~penalvch, told me to report my bug anew using ubuntu-bug cups, which brought me here. This was in the sane-backends package, also referred to as libsane. Actually, I don't think my problem is cups, because -- I don't know, but if cups just refers to printing problems -- my printing is working fine, just not the scanning. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1.2 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CupsErrorLog: E [12/Oct/2014:09:36:22 -0700] /etc/cups/ssl/server.crt is a bad symlink - No such file or directory E [12/Oct/2014:09:36:22 -0700] /etc/cups/ssl/server.key is a bad symlink - No such file or directory CurrentDesktop: Unity Date: Sun Oct 12 13:15:29 2014 KernLog: Lpstat: device for DCP-8155DN: usb://Brother/DCP-8155DN?serial=U63086F2N152812 MachineType: System76, Inc. Gazelle Professional PpdFiles: DCP-8155DN: Brother DCP-8155DN for CUPS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=eb366d21-fb9d-421d-b8a9-72b2bd880b82 ro i915.disable_power_well=0 quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/29/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.03.05RS76b dmi.board.asset.tag: Tag 12345 dmi.board.name: Gazelle Professional dmi.board.vendor: System76, Inc. dmi.board.version: gazp9b dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc. dmi.chassis.version: gazp9b dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.05RS76b:bd04/29/2014:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp9b:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp9b:cvnSystem76,Inc.:ct9:cvrgazp9b: dmi.product.name: Gazelle Professional dmi.product.version: gazp9b dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1380388/+subscriptions -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1380388 Title: scanner doesn't work Status in “cups” package in Ubuntu: Invalid Bug description: see bug 1312594 for my initial report, then one of the maintainers (?), Christopher M. Penalver, https://launchpad.net/~penalvch, told me to report my bug anew using ubuntu-bug cups, which brought me here. This was in the sane-backends package, also referred to as libsane. Actually, I don't think my problem is cups, because -- I don't know, but if cups just refers to printing problems -- my printing is working fine, just not the scanning. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: cups 1.7.2-0ubuntu1.2 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 CupsErrorLog: E [12/Oct/2014:09:36:22 -0700] /etc/cups/ssl/server.crt is a bad symlink - No such file or directory E [12/Oct/2014:09:36:22 -0700] /etc/cups/ssl/server.key is a bad symlink - No such file or directory CurrentDesktop: Unity Date: Sun Oct 12 13:15:29 2014 KernLog: Lpstat: device for DCP-8155DN: usb://Brother/DCP-8155DN?serial=U63086F2N152812 MachineType: System76, Inc. Gazelle Professional PpdFiles: DCP-8155DN: Brother DCP-8155DN for CUPS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=eb366d21-fb9d-421d-b8a9-72b2bd880b82 ro i915.disable_power_well=0 quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/29/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.03.05RS76b dmi.board.asset.tag: Tag 12345 dmi.board.name: Gazelle Professional dmi.board.vendor: System76, Inc. dmi.board.version: gazp9b dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc. dmi.chassis.version
Re: [Desktop-packages] [Bug 1380414] Re: sane_start: Invalid argument on Brother DCP-8155DN scanner
Hi Christopher,
Thank you for your email. I'm sorry, I'm afraid of messing up my
computer, which I use for work. My regrets.
If there is some way to put debug statements into some code for Ubuntu
14.04, and print the results, I would be glad to do that.
Linda
On Sun, Oct 12, 2014 at 4:46 PM, Christopher M. Penalver
christopher.m.penal...@gmail.com wrote:
Linda, thank you for reporting this and helping make Ubuntu better. For
regression testing purposes, could you please test for this in Precise
via http://releases.ubuntu.com/precise/ and advise to the results?
--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1380414
Title:
sane_start: Invalid argument on Brother DCP-8155DN scanner
Status in “sane-backends” package in Ubuntu:
Incomplete
Bug description:
The scanner works with an older Debian laptop, but not the newer
Ubuntu 14.04 64-bit laptop.
Output of scanimage -L:
device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner
Output of scanimage -T:
scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument
gscan2pdf doesn't work either, gives invalid argument.
The scanner is connected in the USB 2.0 port.
I added the following line to /lib/udev/rules.d/40-libsane.rules :
ATTRS{idVendor}==04f9, ATTRS{idProduct}==0293,
ENV{libsane_matched}=yes
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libsane 1.0.23-3ubuntu3.1 [modified:
lib/udev/rules.d/40-libsane.rules]
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Oct 12 14:33:59 2014
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1380414/+subscriptions
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https://bugs.launchpad.net/bugs/1380414
Title:
sane_start: Invalid argument on Brother DCP-8155DN scanner
Status in “sane-backends” package in Ubuntu:
Incomplete
Bug description:
The scanner works with an older Debian laptop, but not the newer
Ubuntu 14.04 64-bit laptop.
Output of scanimage -L:
device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner
Output of scanimage -T:
scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument
gscan2pdf doesn't work either, gives invalid argument.
The scanner is connected in the USB 2.0 port.
I added the following line to /lib/udev/rules.d/40-libsane.rules :
ATTRS{idVendor}==04f9, ATTRS{idProduct}==0293, ENV{libsane_matched}=yes
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libsane 1.0.23-3ubuntu3.1 [modified:
lib/udev/rules.d/40-libsane.rules]
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Oct 12 14:33:59 2014
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174
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[Desktop-packages] [Bug 1312594] Re: 14.04 won't detect common USB scanner
I'm confused about what is the sane frontend or backend, or whether I
should download/install another frontend or backend, if there is one.
I'm not sure, but from the following, it seems like, on Ubuntu, that
sane is the frontend, and sane-utils is the backend (???) .
dpkg -l | grep -i sane
ii libcommon-sense-perl3.72-2build1amd64 module that implements
some sane defaults for Perl programs
ii libsane:amd64 1.0.23-3ubuntu3.1 amd64 API library for scanners
ii libsane-common 1.0.23-3ubuntu3.1 amd64 API library for
scanners -- documentation and support files
ii libsane-hpaio 3.14.3-0ubuntu3.2 amd64 HP SANE backend for
multi-function peripherals
ii libsane-perl0.05-2build1amd64 Perl bindings for the
SANE (Scanner Access Now Easy) Project
ii sane1.0.14-9amd64 scanner graphical
frontends
ii sane-utils 1.0.23-3ubuntu3.1 amd64 API library for
scanners -- utilities
Also, the SANE website, http://www.sane-project.org, says the latest
backend is 1.0.24, as of Sept. 30, 2013. The Ubuntu Software Center
seems to have version 1.0.23 for sane-utils . If that is the same as
the sane backend, maybe upgrading to 1.0.24 would fix this. Their web
site says the changes from 1.0.23 to 1.0.24 have some bug fixes and
improved USB support, etc.
I don't know if it's possible, but maybe it would be simpler if the
names of the sane-related files on ubuntu were the same as those at the
www.sane-project.org.
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https://bugs.launchpad.net/bugs/1312594
Title:
14.04 won't detect common USB scanner
Status in “sane-backends” package in Ubuntu:
Confirmed
Bug description:
My multifunction Samsung SCX3200 printer is not detected by sane, but
printing is fine. This scanner is faily generic and supported out of
the box by the Xerox MFP driver (sane default).
Printer/scanner as seen by the kernel, device 007 : ID 04e8:3441
$ lsusb
Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications
Processor
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 003 Device 007: ID 04e8:3441 Samsung Electronics Co., Ltd
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
The IDs are properly set in udev and sane.d configuration:
$ cat /lib/udev/rules.d/40-libsane.rules | grep 3441
ATTRS{idVendor}==04e8, ATTRS{idProduct}==3441, ENV{libsane_matched}=yes
$ cat /etc/sane.d/xerox_mfp.conf | grep 3441
usb 0x04e8 0x3441
Problem: sane-find-scanner can't find the scanner:
$ sudo sane-find-scanner -q
$ (no output)
$ sudo scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
$
The kernel module is properly loaded when the printer is connected, no
blacklisting :
$ sudo lsmod | grep usblp
usblp 22891 0
$ modinfo usblp
filename: /lib/modules/3.13.0-24-generic/kernel/drivers/usb/class/usblp.ko
license: GPL
description: USB Printer Device Class driver
author: Michael Gee, Pavel Machek, Vojtech Pavlik, Randy Dunlap, Pete
Zaitcev, David Paschal
srcversion: BD8A318D5C286F1E78768B9
alias: usb:v04B8p0202d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip03in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip02in*
alias: usb:v*p*d*dc*dsc*dp*ic07isc01ip01in*
alias: usb:v*p*d*dc07dsc01dp03ic*isc*ip*in*
alias: usb:v*p*d*dc07dsc01dp02ic*isc*ip*in*
alias: usb:v*p*d*dc07dsc01dp01ic*isc*ip*in*
depends:
intree: Y
vermagic: 3.13.0-24-generic SMP mod_unload modversions
signer: Magrathea: Glacier signing key
sig_key:
[Desktop-packages] [Bug 1312594] Re: 14.04 won't detect common USB scanner
I'm having a similar problem. I have an old 32-bit Debian laptop on
which my scanner is working fine, and a new 64-bit Ubuntu 14.04 laptop
on which the scanner is not working. The scanner is connected via USB
cable. It is part of a Brother DCP-8155DN (multifunction black and
white laser printer, copier, and scanner). The copier is working, and
the printer part is working with CUPS just fine as far as I can tell.
The scanner seems to be detected, but then gscan2pdf and Simple Scan
give errors, and sane-find-scanner can not find it. Scanimage sees it
but cannot produce an output image.I tried these as root and not
root.
I have sane 1.0.14-9 and sane-utils 1.0.23-3. The kernel is Linux
version 3.13.0-32-generic.
lsusb:
Bus 003 Device 006: ID 04f9:0293 Brother Industries, Ltd
grep bro /etc/sane.d/dll.conf
brother4
locate libsane | grep rules
/etc/udev/rules.d/40-brother-libsane-type1.rules
/lib/udev/rules.d/40-libsane.rules
grep 0293 /lib/udev/rules.d/40-libsane.rules
ATTRS{idVendor}==04f9, ATTRS{idProduct}==0293,
ENV{libsane_matched}=yes
scanimage -L
device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner
sudo scanimage -T
scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument
sudo sane-find-scanner
# No USB scanners found. If you expected something different, make sure that
# you have loaded a kernel driver for your USB host controller and have setup
# the USB system correctly. See man sane-usb for details.
When I ran gscan2pdf as root from the command line, it gave a command
line error:
ERROR - opening device 'brother4:bus2;dev1': Invalid argument
*
sudo SANE_DEBUG_SANEI_USB=255 sane-find-scanner
[sanei_debug] Setting debug level of sanei_usb to 255.
[sanei_usb] sanei_usb_init: marking existing devices
[sanei_usb] sanei_usb_init: Looking for kernel scanner devices
[sanei_usb] sanei_usb_init: initializing libusb-1.0
[sanei_usb] sanei_usb_init: Looking for libusb-1.0 devices
...
[sanei_usb] sanei_usb_init: device 0x04f9/0x0293, interface 0 doesn't look like
a scan
ner (0/7)
[sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04f9/0x0293) interface 1
at lib
usb:003:006
[sanei_usb] store_device: add dn 0 with libusb:003:006
[sanei_usb] sanei_usb_init: found 1 devices
[sanei_usb] sanei_usb_init: device 00 is libusb:003:006
[sanei_usb] sanei_usb_open: trying to open device `/dev/usb/scanner'
[sanei_usb] sanei_usb_open: can't find device `/dev/usb/scanner' in list
...
[sanei_usb] sanei_usb_open: trying to open device `/dev/usbscanner'
[sanei_usb] sanei_usb_open: can't find device `/dev/usbscanner' in list
...
# No USB scanners found. If you expected something different, make sure that
# you have loaded a kernel driver for your USB host controller and have setup
# the USB system correctly. See man sane-usb for details.
**
sudo SANE_DEBUG_SANEI_USB=255 scanimage -T
[sanei_debug] Setting debug level of sanei_usb to 255.
[sanei_usb] sanei_usb_init: marking existing devices
[sanei_usb] sanei_usb_init: Looking for kernel scanner devices
[sanei_usb] sanei_usb_init: initializing libusb-1.0
[sanei_usb] sanei_usb_init: Looking for libusb-1.0 devices
...
[sanei_usb] sanei_usb_init: device 0x04f9/0x0293, interface 0 doesn't look like
a scanner (0/7)
[sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04f9/0x0293) interface 1
at libusb:003:006
[sanei_usb] store_device: add dn 0 with libusb:003:006 (*** some paragraphs in
the output have this line ***)
[sanei_usb] store_device: not storing device libusb:003:006 (*** alternate
paragraphs in the output have this line ***)
...
[sanei_usb] sanei_usb_init: found 1 devices
[sanei_usb] sanei_usb_init: device 00 is libusb:003:006
...
[sanei_usb] sanei_usb_open: trying to open device `/dev/usbscanner'
[sanei_usb] sanei_usb_open: can't find device `/dev/usbscanner' in list
...
scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument
*
/etc/udev/rules.d/40-brother-libsane-type1.rules:
ACTION!=add, GOTO=brother_mfp_end
SUBSYSTEM==usb, GOTO=brother_mfp_udev_1
SUBSYSTEM!=usb_device, GOTO=brother_mfp_end
LABEL=brother_mfp_udev_1
SYSFS{idVendor}==04f9, GOTO=brother_mfp_udev_2
ATTRS{idVendor}==04f9, GOTO=brother_mfp_udev_2
GOTO=brother_mfp_end
LABEL=brother_mfp_udev_2
ATTRS{bInterfaceClass}!=0ff, GOTO=brother_mfp_end
ATTRS{bInterfaceSubClass}!=0ff, GOTO=brother_mfp_end
ATTRS{bInterfaceProtocol}!=0ff, GOTO=brother_mfp_end
ENV{libsane_matched}=yes
LABEL=brother_mfp_end
Here's a link that has some source code that has to do with this, not
