Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-26 Thread Ibrahim-hammad
Hello Christopher, Thank you for your email. The link you gave me goes to a huge text document that I don't understand. What shall I do with it please. I need to report the bug since the Calc is crashing every time I use it and affecting my work please. Regards, Ibrahim Hammad On Tue, Dec 25,

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-26 Thread Christopher M. Penalver
Ibrahim Hammad, as this is a bug report, and not a support forum, if you need further support you are welcome to seek it at http://www.ubuntu.com/support . -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu.

Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-26 Thread Ibrahim-hammad
Hello Christopher, Thank you for your professional help. Regards, Ibrahim Hammad On Wed, Dec 26, 2012 at 6:38 PM, Christopher M. Penalver christopher.m.penal...@gmail.com wrote: Ibrahim Hammad, as this is a bug report, and not a support forum, if you need further support you are welcome to

Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-25 Thread Ibrahim-hammad
Hello Christopher, I hope this email finds you well. Things are getting really tough and boring for me. I tried the same instruction and receive a message the no such file or directory exists. When I open the crash folder it is empty. The system is not stable and the libreoffice is still

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-25 Thread Christopher M. Penalver
Ibrahim Hammad, you are welcome to file a new bug report against the attached crash file via a terminal: wget https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+attachment/3411971/+files/_usr_lib_libreoffice_program_soffice.bin.1000.crash ubuntu-bug

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-23 Thread Christopher M. Penalver
Ibrahim-hammad, regarding your comments https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/16 : Hello Christopher, Thank you for usual professional support. As far as I can remember, that I followed your instruction regarding the libreofice crash. Your question means

Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-18 Thread Ibrahim-hammad
Hello Christopher, Thank you for usual professional support. As far as I can remember, that I followed your instruction regarding the libreofice crash. Your question means that I failed to do it as it should be, then, shall I do it again? Last weak I reported 2 issues for the spreadsheet but

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-16 Thread Christopher M. Penalver
Ibrahim-hammad, regarding your screenshots, they advise you to file a new report against update-manager. One may do this via a terminal: ubuntu-bug update-manager As well, have you had a chance to file a libreoffice crash report follow

Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-15 Thread Ibrahim-hammad
Dear Christopher, Further to my previous email, I'd like to inform you that I had processed sudo apt-get update on the terminal. it went fine except for the end, however, the warning sign disappeared, but the end of the terminal text shows some defects. Moreover, the sudo apt-get upgrade

Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-14 Thread Ibrahim-hammad
HI Christopher, I hope this email finds you well. I've been encountering some problems and crashes lately, while when I try to generate a report or report a bug I couldn't do it successfully , so it is not done. Now, I received a warning sign this morning with a message and when I try to check

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-02 Thread Christopher M. Penalver
Ibrahim-hammad, one would want to edit the file with sudo via a terminal: gksudo gedit /etc/apport/crashdb.conf -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title:

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-01 Thread Christopher M. Penalver
ibrahim-hammad, thank you for reporting this and helping make Ubuntu better. However, your crash report is manually attached. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, open the file:

Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-12-01 Thread Ibrahim-hammad
Dear Christopher, I hope this email finds you well. Thank you for your professional help, and I hope I can be of more help to this project. I could locate the file crashdb.conf and made the instructed change, however, the file refused to save the changes. To overcome this before asking your

Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-10-29 Thread Ibrahim-hammad
Dear Bryan, Thank you. I've just tried the same operation and all went well. I didn't face any problem, noting that after the crash took place once I need to open any Libreoffice document , even New document it will open a recovery window then will open the new document. But this also had gone

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-10-28 Thread Christopher M. Penalver
** Changed in: libreoffice (Ubuntu) Status: Incomplete = New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes at save command

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-10-28 Thread Bryan Quigley
Can you reproduce this? If you create a new document and save it does it still crash? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1070939 Title: Libreoffice- writer crashes

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-10-27 Thread Christopher M. Penalver
Ibrahim-hammad, thank you for reporting this bug and helping make Ubuntu better. Could you please advise if the following PPA works around your problem https://launchpad.net/~libreoffice/+archive/ppa?field.series_filter=precise ? ** Changed in: libreoffice (Ubuntu) Status: New = Incomplete

Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-10-27 Thread Ibrahim-hammad
Thank you Christopher, I looked into the link you provided but didn't know what to do. Please advise. Thank you again, Ibrahim Hammad On Sat, Oct 27, 2012 at 2:22 PM, Christopher M. Penalver christopher.m.penal...@gmail.com wrote: Ibrahim-hammad, thank you for reporting this bug and helping

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-10-27 Thread Christopher M. Penalver
Ibrahim Hammad, regarding your comments https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/5 : I looked into the link you provided but didn't know what to do. Please advise. The link https://launchpad.net/~libreoffice/+archive/ppa?field.series_filter=precise is a PPA

Re: [Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-10-27 Thread Ibrahim-hammad
Thank you Christopher. I went to the link but unfortunately still can't deal with it or know what to do. Regards, Ibrahim Hammad On Sat, Oct 27, 2012 at 5:19 PM, Christopher M. Penalver christopher.m.penal...@gmail.com wrote: Ibrahim Hammad, regarding your comments

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-10-24 Thread Christopher M. Penalver
Ibrahim-hammad, thank you for reporting this and helping make Ubuntu better. However, your crash report is attached instead of processed by Apport Retracing Service. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic

[Desktop-packages] [Bug 1070939] Re: Libreoffice- writer crashes at save command

2012-10-24 Thread Christopher M. Penalver
Reopening due to: + A bug in apport is prevent at least myself, original reporter, and another from reporting against LO crash files - https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092 . + How crash report is attached. + Crash is reproducible for original reporter. ** Changed in: