Further investigation showed that I had old libhpip.la, libhpip.so,
libhpip.so.0, libhpip.so.0.0.1, libhpmud.la, libhpmud.so, libhpmud.so.0,
libhpmud.so.0.0.6 in /usr/lib/x86_64-linux-gnu. The culprit was libhpmud that
depends on libnetsnmp.
Removing old files fixed the issue completely
--
In my case I fixed the issue by copying hpmudext.so and hpmudext.la from
~/Downloads/hplip/hplip-3.13.11/.lib folder to /usr/lib/python2.7/dist-
packages
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Solved: After removing all hplip-related files from /usr/local/bin/ and
/usr/local/lib/ everything works fine again. As in the first case, these
were probably files remaining from prior installations.
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Yes! Thanks a lot for your efforts. Removing the two symbolic links and
the file /usr/lib64/libhpmud.so.0.6 made HPLIP Toolbox and Simple scan
work.
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Not a bug in the Ubuntu package. The problem was cause by files
remaining from an old installation directly from upstream, closing
Ubuntu package task ...
** Changed in: hplip (Ubuntu)
Status: Incomplete = Invalid
** Also affects: hplip
Importance: Undecided
Status: New
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You
To the HPLIP developers at HP, please do not install libraries in
/usr/lib64/ on a 32-bit system. Thanks.
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https://bugs.launchpad.net/bugs/1245010
Title:
HPLIP crashes
Jan, please follow the instructions of comment #19.
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Title:
HPLIP crashes missing libnetsnmp.so.15
Status in HP Linux Imaging and
xxx@xxx:~$ ldd /usr/lib/libhpmud.so.0
linux-vdso.so.1 = (0x7fffceef9000)
libpthread.so.0 = /lib/x86_64-linux-gnu/libpthread.so.0
(0x7fed0b42)
libdl.so.2 = /lib/x86_64-linux-gnu/libdl.so.2 (0x7fed0b21c000)
libnetsnmp.so.30 =
As my architecture is AMD 64: Till, would you mind having a look at my
case as well?
xxx@xxx:~$ locate hpmudext.so
/usr/lib/pyshared/python2.7/hpmudext.so
/usr/lib/python2.7/dist-packages/hpmudext.so
xxx@xxx:~$ dpkg -S /usr/lib/pyshared/python2.7/hpmudext.so
hplip:
Do you still get the error ImportError in
/usr/share/hplip/base/status.py:libnetsnmp.so.15: cannot open shared
object file: No such file or directory?
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Can you run the command
ldd /usr/lib/libhpmud.so.0
and post the output here? Thanks.
Can you also run
locate libhpmud.so
and for every file listed by it run
dpkg -S file
ldd file | grep smtp
Please posty the output of this here, too.
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When I get any output I still get the ImportError (starting HPLIP fax -
sendfax.py misses libnetsnmp).
tpollak@tpollak-XPS:~$ ld /usr/lib/libhpmud.so.0
ld: warning: cannot find entry symbol _start; not setting start address
tpollak@tpollak-XPS:~$
tpollak@tpollak-XPS:~$ locate libhpmud.so
Can you run
ldd /usr/lib/libhpmud.so.0
Thanks.
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Title:
HPLIP crashes missing libnetsnmp.so.15
Status in “hplip” package in
tpollak@tpollak-XPS:~$ ldd /usr/lib/libhpmudso.0
ldd: /usr/lib/libhpmudso.0: No such file or directory
tpollak@tpollak-XPS:~$
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As usual I am scrambling up all the stuff, lets start over:
Can you run the command
ldd /usr/lib/libhpmud.so.0
and post the output here? Thanks.
Can you also run
locate libhpmud.so
and for every file listed by it run
dpkg -S file
ldd file | grep snmp
Please post the output of this here,
pollak@tpollak-XPS:~$ locate libhpmud.so
/home/tpollak/.local/share/Trash/files/hplip-3.13.5/.libs/libhpmud.so
/home/tpollak/.local/share/Trash/files/hplip-3.13.5/.libs/libhpmud.so.0
/home/tpollak/.local/share/Trash/files/hplip-3.13.5/.libs/libhpmud.so.0.0.6
The answer should be simple:
sudo rm /usr/lib64/libhpmud.so*
After that all should return to working state again for you. Please try.
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Can anyone of you run the following command in a terminal window and
post the output here:
locate hpmudext.so
After that run for each entry resulting from this command
dpkg -S file
ldd file | grep netsnmp
replacing file by the lines of the output of the locate hpmudext.so
command. Post also
Here comes the additional info asked for by Till:
tpollak@tpollak-XPS:~$ locate hpmudext.so
/home/tpollak/.local/share/Trash/files/hplip-3.13.5/.libs/hpmudext.so
/home/tpollak/.local/share/Trash/files/hplip-3.13.5/.libs/hpmudext.soT
Sorry, forgot the following:
tpollak@tpollak-XPS:~$ dpkg -S /usr/lib/pyshared/python2.7/hpmudext.so
hplip: /usr/lib/pyshared/python2.7/hpmudext.so
tpollak@tpollak-XPS:~$ ldd /usr/lib/pyshared/python2.7/hpmudext.so | grep
netsnmp
libnetsnmp.so.15 = not found
tpollak@tpollak-XPS:~$ dpkg
Which architecture is your system? i386 or amd64?
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Title:
HPLIP crashes missing libnetsnmp.so.15
Status in “hplip” package in
Can you also post the output of
dpkg -l | grep hplip
dpkg -l | grep netsnmp
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Title:
HPLIP crashes missing libnetsnmp.so.15
You make me glad with your fast turn-around, thanks!
i386 (Dell XPS 15 with Core i5)
Output:
~$ dpkg -l | grep hplip
ii hplip 3.13.9-1
i386 HP Linux Printing and Imaging System (HPLIP)
ii hplip-data
Can you also post the output of
dpkg -l | grep snmp
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Title:
HPLIP crashes missing libnetsnmp.so.15
Status in “hplip” package in
Here it comes:
pollak@tpollak-XPS:~$ dpkg -l | grep snmp
ii libsnmp-base 5.7.2~dfsg-8ubuntu1
all SNMP configuration script, MIBs and documentation
ii libsnmp-dev:i386 5.7.2~dfsg-8ubuntu1
Can you run the following command:
sudo apt-get install hplip-gui
sudo apt-get install --reinstall hplip hplip-data hplip-doc hplip-gui libhpmud0
Does this fix your problem?
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Kubuntu 13.10, AMD64:
I am affected by a similar problem since upgrade from raring. All command line
programs provided by hplip do not start, e.g. hp-setup:
Traceback (most recent call last):
File /usr/bin/hp-setup, line 45, in module
from base import device, utils, tui, models, module,
This is my first try. Could also be hplip as such.
** Package changed: ubuntu = hplip (Ubuntu)
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Title:
HPLIP crashes missing
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