[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-10-04 Thread Daniel van Vugt
** Changed in: pulseaudio (Ubuntu) Status: Expired => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-10-01 Thread Launchpad Bug Tracker
[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.] ** Changed in: pulseaudio (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu.

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-08-02 Thread David
Thank you for replying. I tried that live image of 17.10, tested its sha256sum matched - all OK (also tested the USB disc for defects on boot: "no errors found"). No luck. I could not pair the Bluetooth speaker (Sony SRS-X1), but it was recognised. -- You received this bug notification

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-08-01 Thread Daniel van Vugt
David, we have done a lot of work improving Bluetooth audio support recently. But most of the work only exists in Ubuntu 17.10 right now. Please also try booting up a live image of 17.10 (no need to install it) and see if that solves your problem: http://cdimage.ubuntu.com/daily-live/current/

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-08-01 Thread David
I have already tried that. When I go into the sound GUI options (by clicking on the speaker icon in the top-right, then "Sound Settings..."), the option for "Hi fidelity" is there, but often times it does not let me choose it. Sometimes it will let me choose it then instantly jump back to "mono".

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-31 Thread Daniel van Vugt
David, have you tried setting the speaker mode to A2DP in sound settings? If it defaulted to headset mode then it might indeed be in low quality mono mode. Make sure the correct mode is set in your sound settings. It's meant to choose high quality by default but that doesn't always work. Once you

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-31 Thread David
I need to report a SIMILAR bug, which affects the same GUI for the audio. Bear with me. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-31 Thread David
I have reported a similar bug that affects the same audio GUI: bug number 1707611 Hoping that will help get to the root of the problem. Anything I can do to help, please let me know. I have all the time you need. -- You received this bug notification because you are a member of Desktop

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-31 Thread Daniel van Vugt
** Changed in: pulseaudio (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono Status in

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-31 Thread David
Now the Ubuntu updater is doing a "partial upgrade". I hope I don't break anything?!! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-31 Thread David
apport information ** Tags added: apport-collected xenial ** Description changed: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-31 Thread David
Thanks. I tried it, got this: Quote "You need to run 'sudo apt-get install python-apport' for apport- collect to work." I guess I need to run "sudo apt-get install python-apport" first? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-31 Thread Daniel van Vugt
Open a terminal window (Ctrl+Alt+T) and then run: sudo apt install -y apport apport-collect 1707487 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-31 Thread David
Who do I run "apport-collect 1707487"? Please tell me how to do this. Many thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-30 Thread Daniel van Vugt
Also, please run this to give us more information automatically: apport-collect 1707487 ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu.

[Desktop-packages] [Bug 1707487] Re: Bluetooth speaker only plays as mono

2017-07-30 Thread Daniel van Vugt
Bluetooth profile selection and generally all bluetooth audio issues are actually the domain of PulseAudio. Which is surprising at first... ** Package changed: bluez (Ubuntu) => pulseaudio (Ubuntu) ** Tags added: a2dp -- You received this bug notification because you are a member of Desktop