[Desktop-packages] [Bug 1965699] Re: Whole desktop crashes after closing laptop lid about every 2 times. Gives error "failed to enable link training"
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1965699 Title: Whole desktop crashes after closing laptop lid about every 2 times. Gives error "failed to enable link training" Status in gnome-shell package in Ubuntu: Expired Bug description: I have an Asus Zenbook Duo, with an Intel Core i5-10210U with a mix of both integrated and dedicated graphics. My dedicated graphics is an Nvidia Geforce MX250. About every two times I shut the lid of my laptop, I get no desktop with the error on the screen and no ability to do anything. I am forced to reboot. Please help! Worth mentioning that I am new to linux :) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1965699/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1965699] Re: Whole desktop crashes after closing laptop lid about every 2 times. Gives error "failed to enable link training"
Thanks for the bug report. "failed to enable link training" would probably be a kernel error logged by the graphics driver. So that may be a kernel/driver bug, or if you use an external monitor then maybe a cable problem. Next time the problem happens please reboot as usual and then: 1. Run: journalctl -b-1 > prevboot.txt 2. Attach the resulting text file here. 3. Run: apport-collect 1965699 4. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 5. If step 4 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1965699 Title: Whole desktop crashes after closing laptop lid about every 2 times. Gives error "failed to enable link training" Status in gnome-shell package in Ubuntu: Incomplete Bug description: I have an Asus Zenbook Duo, with an Intel Core i5-10210U with a mix of both integrated and dedicated graphics. My dedicated graphics is an Nvidia Geforce MX250. About every two times I shut the lid of my laptop, I get no desktop with the error on the screen and no ability to do anything. I am forced to reboot. Please help! Worth mentioning that I am new to linux :) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1965699/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1965699] Re: Whole desktop crashes after closing laptop lid about every 2 times. Gives error "failed to enable link training"
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1965699 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug. I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1965699 Title: Whole desktop crashes after closing laptop lid about every 2 times. Gives error "failed to enable link training" Status in gnome-shell package in Ubuntu: Incomplete Bug description: I have an Asus Zenbook Duo, with an Intel Core i5-10210U with a mix of both integrated and dedicated graphics. My dedicated graphics is an Nvidia Geforce MX250. About every two times I shut the lid of my laptop, I get no desktop with the error on the screen and no ability to do anything. I am forced to reboot. Please help! Worth mentioning that I am new to linux :) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1965699/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1965699] Re: Whole desktop crashes after closing laptop lid about every 2 times. Gives error "failed to enable link training"
I also have an issue where my touchscreen stops working after closing the lid the first time. I am not sure however if this is related. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1965699 Title: Whole desktop crashes after closing laptop lid about every 2 times. Gives error "failed to enable link training" Status in gnome-shell package in Ubuntu: New Bug description: I have an Asus Zenbook Duo, with an Intel Core i5-10210U with a mix of both integrated and dedicated graphics. My dedicated graphics is an Nvidia Geforce MX250. About every two times I shut the lid of my laptop, I get no desktop with the error on the screen and no ability to do anything. I am forced to reboot. Please help! Worth mentioning that I am new to linux :) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1965699/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
