[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes [JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'inte
Fix released... in some package. ** Package changed: gnome-shell (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes [JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32)] Status in Ubuntu: Fix Released Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes [JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'inte
Hi, Ubuntu update solved the problem for me. Today runs my weekly Ubuntu update. After the update I recognized that the problem was gone. To verify it, I reboot (was not required by the todays update) and tried to recreate the problem. No chance after one hour of mouse and keyboard inactivity. Still no mouse and keyboard freeze!!! To show what changed I do cat /var/log/dpkg.log > aadpkglog.txt and attach it. Interpreting the error message I think this bug is still in Gnome-shell. The signal value was changed by the ubuntu update and not in the gnome-shell code. Gnome-shell can document an invalid value, but never should freeze mouse and keyboard in those case That means the error can occur in future again if, who are ever, deliver an unexpected value to gnome-shell. ** Attachment added: "dpkg log" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+attachment/5341465/+files/aadkpglog.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes [JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32)] Status in gnome-shell package in Ubuntu: New Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes [JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'inte
** Summary changed: - gnome mouse (trackpad &trackpoint) and keyboard freezes + gnome mouse (trackpad &trackpoint) and keyboard freezes [JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32)] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes [JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32)] Status in gnome-shell package in Ubuntu: New Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
to #12 right this seems to be the error, but what is the error??? to #13 I had only bugs from Friday in /var/crash. Because of this I cleared /var/crash before I reproduced the error. After the Error was theare no files. Now I have one openoffice crash report in /var/crash, and in deep in the meantime openoffice had been crashed. This is not our problem. to #14 & #15 here are there Errorreports call ttps://errors.ubuntu.com/user/68f87173ba9ec943cc05026d43296fa4d2a45446770fd8b6bf5dcc264b5ba3be7a51ab0cc64df5adf06b176bffa1aa3a4e94b44ce8979e205de7365cef7774de In this error report the newest entry is from 2020-03-03 program nautilus and the newset entry with gnome ist from 2019-12-27. Remember this error occurs first time in march 2020. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
It looks like that error is still happening: Mär 23 18:55:12 BN591 gnome-shell[3270]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 timeout_add@resource:///org/gnome/gjs/modules/mainloop.js:81:12 _onStatusChanged@resource:///org/gnome/shell/ui/screenShield.js:851:35 wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22 _init/<@resource:///org/gnome/shell/ui/screenShield.js:511:13 _emit@resource:///org/gnome/gjs/modules/signals.js:128:27 _convertToNativeSignal@resource:///org/gnome/gjs/modules/overrides/Gio.js:117:5 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
Have you tried following ALL the steps in https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment yet? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
In particular, look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
And your system is producing some crash files, though maybe not related to this bug: Mär 23 18:52:51 BN591 whoopsie-upload-all[2045]: /var/crash/_usr_bin_gksu.1000.crash already marked for upload, skipping Mär 23 18:52:51 BN591 whoopsie-upload-all[2045]: /var/crash/_usr_bin_gnome-shell.140.crash already marked for upload, skipping Mär 23 18:52:51 BN591 whoopsie-upload-all[2045]: /var/crash/_usr_bin_Xwayland.140.crash already marked for upload, skipping Mär 23 18:52:51 BN591 whoopsie-upload-all[2045]: All reports processed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
No files in /var/crash reproduced: keyboard and Mouse in Gnome freezed; Ubuntu top bar and Super Key still works. superKey+L Password journalctl -b >currentboot.txt # because I don't need boot to bypass the error. If wanted I can reboot Regards Rainer ** Attachment added: "journalctl" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+attachment/5340808/+files/currentboot.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
Thanks. Next please try this again: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment If that provides nothing new then please: 1. Reproduce the issue again. 2. Reboot and then immediately run: journalctl -b-1 > prevboot.txt 3. Attach the file 'prevboot.txt' here. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
I have done: sudo apt remove gnome-shell-extension-* apt-cache policy gnome* reboot Problem still exists. ** Attachment added: "apt-cache policy gnome* after apt remove ..." https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+attachment/5340400/+files/aagnome.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
That attachment shows a number of packages named 'gnome-shell- extension-*' as still installed. Please uninstall them using: apt remove ... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
I uninstalled all extensions under https://extensions.gnome.org/local/ Check /usr/share/gnome-shell/extensions Empty Check ~/.local/share/gnome-shell/extensions Empty Reboot Error still exists!!! Is more info needed? ** Attachment added: "apt-cache policy gnome* after uninstall extensions" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+attachment/5340388/+files/aagnome.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
To #4 the newest chrash file is 4 day old! So it can't be a crash which cause the problem because yesterday I documented every thing I known about the error. To #3 I start working on it. Came back soon. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
To #4 the newest chrash file is 4 day old! So it can't be a crash which cause the problem because yesterday I documented every thing I known about the error. To #3 I start working on it. Came back soon. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
At the same time, it is possible something crashing is causing freezes so you might also want to follow these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
Please start by uninstalling all of these extensions: 'netmoni...@zdyb.tk', 'oldnetworkmanag...@webgyerek.net', 'battery- remaining-t...@dadexix86.github.com', 'cpupo...@mko-sl.de', 'netsp...@hedayaty.gmail.com', 'extend-panel-menu@julio641742', 'favori...@cvine.org', 'windowiconl...@whise.com', 'windowl...@o2net.cl', 'window-list-...@vagonpop.gmail.com', 'activities-config@nls1729', 'ryanwh...@126.com', 'docker_status@gpouilloux', 'docker-extens...@ristola.fi', 'dock@gnome- shell-extensions.gcampax.github.com', 'dock-settings@lagrangian', 'gmailmessaget...@shuming0207.gmail.com', 'm...@hightao-mg.com', 'mail...@pulb.github.com', 'add-username-toppa...@brendaw.com', 'panel- date-for...@keiii.github.com', 'touchpad-indicator@orangeshirt', 'toggle-touch...@martin.kopta.eu', 'disconnect-w...@kgshank.net', 'topic...@phocean.net', 'gnom...@panacier.gmail.com', 'remove-dropdown- arr...@mpdeimos.com', 'dash-to-d...@micxgx.gmail.com', 'system- moni...@paradoxxx.zero.gmail.com', 'dash-to-pa...@jderose9.github.com', 'native-window-placem...@gnome-shell-extensions.gcampax.github.com', 'alternate-...@gnome-shell-extensions.gcampax.github.com', 'mmod- pa...@mmogp.com', 'hide_activit...@shay.shayel.org', 'workspace- indica...@gnome-shell-extensions.gcampax.github.com', 'apps-menu@gnome- shell-extensions.gcampax.github.com', 'user-id-in-top-panel@fthx', 'workspaces-to-d...@passingthru67.gmail.com', 'drive-menu@gnome-shell- extensions.gcampax.github.com' Since so many bugs are caused by extensions the first thing we look at is whether a bug is due to extensions, so they all need to be removed. Be sure to uninstall them and don't just disable them as a buggy extension can still interfere with the shell. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: Incomplete Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1868480] Re: gnome mouse (trackpad &trackpoint) and keyboard freezes
Hi, forgot to inform for another bypass: pressing the lock key an the laptop lock my screen. Entering the password unfreeze the mouse and keyboard. Regards Rainer -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1868480 Title: gnome mouse (trackpad &trackpoint) and keyboard freezes Status in gnome-shell package in Ubuntu: New Bug description: My Thinkpad ist working since years without this problem. Since last Friday, after a reboot, I got mouse and keyboard freezed. I reboot multiple time to analyse the problem. Google as a friend shows me that some problems are reported and I learned a lot but no solution for me. I find out that the problem occurs after 3 to 10 minutes of mouse and keyboard inactivity the mouse and keyboard freezes. If I always working with the mouse or the keyboard no freeze, still for hours. The problem is still reproducible by mouse and keyboard inactivity. This I figured out: - Strg+Alt+Del helps but all work are lost - klicking application (multiple points) entering some character an klicking application again helps some time - closing the lid and opening it after about 30 seconds helps, but requires password. I changed in /etc/gdm3/custom.conf #Enable=true to Enable=true and reboot. Login and wait till freeze, wait, close lid, and open lid. I run journalctl -b >aalog.txt (I have it attached) and analysed it. I found that every freeze time there is an error: Mär 22 15:19:41 BN591 gnome-shell[2978]: JS ERROR: Exception in callback for signal: StatusChanged: Error: value is out of range for Argument 'interval' (type guint32) timeout_source@resource:///org/gnome/gjs/modules/mainloop.js:65:13 Result of uname -a Linux BN591 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Result of gnome-shell --version GNOME Shell 3.28.4 apt-cache policy gnome* is in the attached file Any thing else I can deliver to solve the problem Thanks and regards Rainer ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.4-0ubuntu18.04.3 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-37-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 22 16:25:39 2020 DisplayManager: gdm3 EcryptfsInUse: Yes SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1868480/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
