Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-09 Thread Martin Langhoff
On Sun, Aug 8, 2010 at 5:09 PM, Christoph Derndorfer christoph.derndor...@gmail.com wrote: I know I'm repeating myself here but I find the attitude expressed in these instructions and particularly point 3 troublesome and a continued source of frustration for me as well as other people I've

Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Christoph Derndorfer
On Sun, Aug 8, 2010 at 3:56 PM, Ed McNierney e...@laptop.org wrote: Instructions: 1. Report bugs at http://dev.laptop.org/newticket - if necessary, register first at http://dev.laptop.org/register (as mavrothal kindly points out) 2. If you have interesting experiences or user information to

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Walter Bender
On Sun, Aug 8, 2010 at 5:09 PM, Christoph Derndorfer christoph.derndor...@gmail.com wrote: On Sun, Aug 8, 2010 at 3:56 PM, Ed McNierney e...@laptop.org wrote: Instructions: 1. Report bugs at http://dev.laptop.org/newticket - if necessary, register first at http://dev.laptop.org/register (as

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Tim McNamara
On 9 August 2010 09:09, Christoph Derndorfer christoph.derndor...@gmail.com wrote: On Sun, Aug 8, 2010 at 3:56 PM, Ed McNierney e...@laptop.org wrote: Instructions: 1. Report bugs at http://dev.laptop.org/newticket - if necessary, register first at http://dev.laptop.org/register (as

Re: Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Ed McNierney
Christoph - (you're talking about OLPC and SugarLabs, of course, but I'm only responding from an OLPC perspective) There's a difference between approachable and findable. Every member of the OLPC technical staff is on the de...@laptop.org mailing list, and we all see bugs filed in trac. I

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Brenda Wallace
On Mon, Aug 9, 2010 at 9:36 AM, Walter Bender walter.ben...@gmail.com wrote: On Sun, Aug 8, 2010 at 5:09 PM, Christoph Derndorfer christoph.derndor...@gmail.com wrote: On Sun, Aug 8, 2010 at 3:56 PM, Ed McNierney e...@laptop.org wrote: 1. Report bugs at http://dev.laptop.org/newticket - if

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Ed McNierney
Brenda - I'm assuming your teachers and education ministry decision makers don't normally interact with OLPC by asking questions on OLPCNews forums, which was the context and the specific question I was answering. The topic of, what are all the ways all interested parties worldwide

Re: [Sugar-devel] Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Brenda Wallace
On Mon, Aug 9, 2010 at 10:07 AM, Ed McNierney e...@laptop.org wrote: But it is absolutely true that anyone who is volunteering (or getting paid) to test OLPC software and hardware should know how to submit a trac ticket.   That is the mechanism we use to track reported problems, so using trac

Re: Making OLPC / Sugar Labs more approachable (was: Re: OLPC 10.1.2 Release Candidate 1)

2010-08-08 Thread Ed McNierney
Every member of the OLPC technical staff is on the de...@laptop.org mailing list, and we all see bugs filed in trac. Sorry - that's not correct. I forgot that Mitch Bradley unsubscribed from de...@laptop.org last December, as he found the noise level has gotten out of control. He does,