Hi Abe
I am not sure if you are happy with RT but there is another product
called perldesk, that I have been using for the last few months!
(www.perldesk.com)
I find it to be really slick and easy!
They also have a commercial product called perlbill (www.perlbill.com)
I have a howto from Plac
I'm looking for some testers.
I just got RT (Request Tracker) installed on a test SME server (v5.1.2).
RT is a ticket tracking system (http://www.bestpractical.com/rt/). I
believe it is the system that hosts MITEL's [EMAIL PROTECTED] tracking
system.
You can play with a system that I have up a
