Re: [DDN] Want E-Gov? Pick Up the Phone (fwd)

2005-05-09 Thread Andy Carvin
Hi John, We don't have a budget right now to add new functionalities to the website, so any new tools like this would have to be freely available ac John Hibbs wrote: Speaking of "forgotten" technologies, how about fax-on-demand? And auto-responders? In this regard, a friendly thought sent

Re: [DDN] Want E-Gov? Pick Up the Phone (fwd)

2005-05-09 Thread John Hibbs
Speaking of "forgotten" technologies, how about fax-on-demand? And auto-responders? In this regard, a friendly thought sent with a hug - on this page http://www.digitaldivide.net/about/contact.php Perhaps in each of the categories the viewer could send an email to ??? (media???)@digitaldivide.net

Re: [DDN] Want E-Gov? Pick Up the Phone (fwd)

2005-05-09 Thread Donald Z. Osborn
True that the telephone is accessible, but at least in the US, phoning many government services gets one into a tree (thicket) of recorded menus and canned answers. Sometimes useful but a simple question can take an age to find the answer to, and anything more complex becomes an exercise in frustra

Re: [DDN] Want E-Gov? Pick Up the Phone (fwd)

2005-05-08 Thread Kenan Jarboe
Andy -- thanks for posting this. Sometimes we forget how powerful the "old" technologies (i.e. telephones) can be. I think the thrust of this report is important -- "which electronic channels work best" I would even drop the word "electronic". Our goal is access to government information,

[DDN] Want E-Gov? Pick Up the Phone (fwd)

2005-05-06 Thread Andy Carvin
From GovTech.net, a UK story on achieving E-Government for All... -ac Want E-Gov? Pick Up the Phone In an attempt to find out which electronic channels work best for local governments -- and what local citizens think of the channels available for using e-government services -- the United Kingdom'