Re: [tdf-discuss] LibreOffice Forums Categories Proposal

2012-09-27 Thread Andrew Douglas Pitonyak


I do not totally agree Christian details inline...

That said, your summary was easier for me to read than the list...

On 09/27/2012 08:11 AM, Christian Lohmaier wrote:

Where's the difference between General Discussion  Lounge (or
whatever name will be chosen) - it is not clear to me.


I assume that it is an off topic forum where you can ask anything 
about anything (well, mostly anyway). Just guessing.



###
I don't think there is a need for an installation  configuration
category, let alone individual forums for each OS.

Installation is best covered using Tutorials/The existing
installation documentation.
so I'd remove the Installation category  forums and instead cover it
in Tutorials and in a catchall/general questions section in
libreoffice apps category. After all installing is not black magic...


I partially disagree. One might argue for a specialty forum in general 
related to a specific operating system, but I don't think it need be 
specific to installation. I also don't think that installation questions 
should be handled in tutorials, it is certainly not the first place I 
would jump to if I could not install some software.


One nice thing about a separate installation section, is that it will 
probably primarily attract the new users that have difficulty in this 
area. It will likely not see heavy use, which is probably good because 
it means that a new problem will be close to the top where a new person 
is most likely to see it and maybe have their question answered immediately.



###
In LibreOffice Applications, I wouldn't split them out as much, but
rather shrink them to:
* Writer  Math
* Calc
* Impress  Draw
* Base
* Catch-all/General (also the place to ask installation/configuration
problems if not covered by the tutorials) - might even consider to put
Base into this forum as well.


I disagree with this as well, but I will admit that Draw and Impress 
share much in common. Math people may be working in Write, and I expect 
much more traffic in Write than in Math, but again, categorizing in this 
way is generally useful, even if there are only a few posts a month in 
this category. The real purpose is that the Math questions are generally 
very specific, and it makes it much easier later to browse what has been 
discussed in that area. If you can have math be a sub-category of Write, 
however, that might be a good thing.


I certainly would not put Base into General, because the questions are 
so specific.




For installation related questions, people can be asked in a sticky to
prefix their topics with [win] [lin] [mac] (, [sol], [and] [ios],...)


New people in general are not likely to do this. If they are asked as 
part of the registration process, however, that might help in this regard.



###
The SiteFeedback  Website contributor forums seem to overlap


I assume that site feedback is for a general user that wants to say 
something like this forum is horrible because (or similar). I assume 
that the later is for people actively developing the LO web site (ie, 
not the forum).



###
And I assume that the Admin-Category will be hidden for Anonymous 
regular Users, right?


:-)

One can hope!


So I'd rather start with fewer forums, and if real-life usage proves
me wrong, create the additional, specialized forums.


It is certainly easier to add new categories than it is to remove them.


But especially
Math and Draw don't get so many questions that are specifc. Base might
deserve its own section because the nature of the questions is
redically different, and most of the time require database knowledge,
but probably not from a volume perspective. Then again, I don't
read/monitor the english user's list, so it might be different from
e.g. the german project.

So in short:
* remove Installation Category (cover it in tutorial and app-questions)
* combine Apps forums (and create a general forum for non-app specific
question like for installation)
* explain difference between General Discussion and Lounge
* check overlap betwen Site Feedback and Website

ciao
Christian



--
Andrew Pitonyak
My Macro Document: http://www.pitonyak.org/AndrewMacro.odt
Info:  http://www.pitonyak.org/oo.php


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Re: [tdf-discuss] LibreOffice Forums Categories Proposal

2012-09-27 Thread Jonathan Aquilina
As Christian suggested I think the main sections of the forum to start out
with are sections for writer, calc, etc. What do you guys think would those
be good things to initially start with?

On Thu, Sep 27, 2012 at 3:00 PM, Andrew Douglas Pitonyak 
and...@pitonyak.org wrote:


 I do not totally agree Christian details inline...

 That said, your summary was easier for me to read than the list...


 On 09/27/2012 08:11 AM, Christian Lohmaier wrote:

 Where's the difference between General Discussion  Lounge (or
 whatever name will be chosen) - it is not clear to me.


 I assume that it is an off topic forum where you can ask anything about
 anything (well, mostly anyway). Just guessing.


  ###
 I don't think there is a need for an installation  configuration
 category, let alone individual forums for each OS.

 Installation is best covered using Tutorials/The existing
 installation documentation.
 so I'd remove the Installation category  forums and instead cover it
 in Tutorials and in a catchall/general questions section in
 libreoffice apps category. After all installing is not black magic...


 I partially disagree. One might argue for a specialty forum in general
 related to a specific operating system, but I don't think it need be
 specific to installation. I also don't think that installation questions
 should be handled in tutorials, it is certainly not the first place I would
 jump to if I could not install some software.

 One nice thing about a separate installation section, is that it will
 probably primarily attract the new users that have difficulty in this area.
 It will likely not see heavy use, which is probably good because it means
 that a new problem will be close to the top where a new person is most
 likely to see it and maybe have their question answered immediately.


  ###
 In LibreOffice Applications, I wouldn't split them out as much, but
 rather shrink them to:
 * Writer  Math
 * Calc
 * Impress  Draw
 * Base
 * Catch-all/General (also the place to ask installation/configuration
 problems if not covered by the tutorials) - might even consider to put
 Base into this forum as well.


 I disagree with this as well, but I will admit that Draw and Impress share
 much in common. Math people may be working in Write, and I expect much more
 traffic in Write than in Math, but again, categorizing in this way is
 generally useful, even if there are only a few posts a month in this
 category. The real purpose is that the Math questions are generally very
 specific, and it makes it much easier later to browse what has been
 discussed in that area. If you can have math be a sub-category of Write,
 however, that might be a good thing.

 I certainly would not put Base into General, because the questions are so
 specific.



 For installation related questions, people can be asked in a sticky to
 prefix their topics with [win] [lin] [mac] (, [sol], [and] [ios],...)


 New people in general are not likely to do this. If they are asked as part
 of the registration process, however, that might help in this regard.


  ###
 The SiteFeedback  Website contributor forums seem to overlap


 I assume that site feedback is for a general user that wants to say
 something like this forum is horrible because (or similar). I assume that
 the later is for people actively developing the LO web site (ie, not the
 forum).


  ###
 And I assume that the Admin-Category will be hidden for Anonymous 
 regular Users, right?


 :-)

 One can hope!


  So I'd rather start with fewer forums, and if real-life usage proves
 me wrong, create the additional, specialized forums.


 It is certainly easier to add new categories than it is to remove them.


  But especially
 Math and Draw don't get so many questions that are specifc. Base might
 deserve its own section because the nature of the questions is
 redically different, and most of the time require database knowledge,
 but probably not from a volume perspective. Then again, I don't
 read/monitor the english user's list, so it might be different from
 e.g. the german project.

 So in short:
 * remove Installation Category (cover it in tutorial and app-questions)
 * combine Apps forums (and create a general forum for non-app specific
 question like for installation)
 * explain difference between General Discussion and Lounge
 * check overlap betwen Site Feedback and Website

 ciao
 Christian


 --
 Andrew Pitonyak
 My Macro Document: 
 http://www.pitonyak.org/**AndrewMacro.odthttp://www.pitonyak.org/AndrewMacro.odt
 Info:  http://www.pitonyak.org/oo.php



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Re: [tdf-discuss] LibreOffice Forums Categories Proposal

2012-09-27 Thread Lucian Oprea

Hi all,

The idea to start with fewer boards is very good. In the future, if 
needed you can create new categories and forums and move there specific 
messages.

Waiting for opinions and then modify the proposal.

Best regards,
Lucian

---
Lucian Oprea
Telefon: 0745 592602

Pe 27.09.2012 16:24, Jonathan Aquilina a scris:

As Christian suggested I think the main sections of the forum to start out
with are sections for writer, calc, etc. What do you guys think would those
be good things to initially start with?

On Thu, Sep 27, 2012 at 3:00 PM, Andrew Douglas Pitonyak 
and...@pitonyak.org wrote:


I do not totally agree Christian details inline...

That said, your summary was easier for me to read than the list...


On 09/27/2012 08:11 AM, Christian Lohmaier wrote:


Where's the difference between General Discussion  Lounge (or
whatever name will be chosen) - it is not clear to me.


I assume that it is an off topic forum where you can ask anything about
anything (well, mostly anyway). Just guessing.


  ###

I don't think there is a need for an installation  configuration
category, let alone individual forums for each OS.

Installation is best covered using Tutorials/The existing
installation documentation.
so I'd remove the Installation category  forums and instead cover it
in Tutorials and in a catchall/general questions section in
libreoffice apps category. After all installing is not black magic...


I partially disagree. One might argue for a specialty forum in general
related to a specific operating system, but I don't think it need be
specific to installation. I also don't think that installation questions
should be handled in tutorials, it is certainly not the first place I would
jump to if I could not install some software.

One nice thing about a separate installation section, is that it will
probably primarily attract the new users that have difficulty in this area.
It will likely not see heavy use, which is probably good because it means
that a new problem will be close to the top where a new person is most
likely to see it and maybe have their question answered immediately.


  ###

In LibreOffice Applications, I wouldn't split them out as much, but
rather shrink them to:
* Writer  Math
* Calc
* Impress  Draw
* Base
* Catch-all/General (also the place to ask installation/configuration
problems if not covered by the tutorials) - might even consider to put
Base into this forum as well.


I disagree with this as well, but I will admit that Draw and Impress share
much in common. Math people may be working in Write, and I expect much more
traffic in Write than in Math, but again, categorizing in this way is
generally useful, even if there are only a few posts a month in this
category. The real purpose is that the Math questions are generally very
specific, and it makes it much easier later to browse what has been
discussed in that area. If you can have math be a sub-category of Write,
however, that might be a good thing.

I certainly would not put Base into General, because the questions are so
specific.




For installation related questions, people can be asked in a sticky to
prefix their topics with [win] [lin] [mac] (, [sol], [and] [ios],...)


New people in general are not likely to do this. If they are asked as part
of the registration process, however, that might help in this regard.


  ###

The SiteFeedback  Website contributor forums seem to overlap


I assume that site feedback is for a general user that wants to say
something like this forum is horrible because (or similar). I assume that
the later is for people actively developing the LO web site (ie, not the
forum).


  ###

And I assume that the Admin-Category will be hidden for Anonymous 
regular Users, right?


:-)

One can hope!


  So I'd rather start with fewer forums, and if real-life usage proves

me wrong, create the additional, specialized forums.


It is certainly easier to add new categories than it is to remove them.


  But especially

Math and Draw don't get so many questions that are specifc. Base might
deserve its own section because the nature of the questions is
redically different, and most of the time require database knowledge,
but probably not from a volume perspective. Then again, I don't
read/monitor the english user's list, so it might be different from
e.g. the german project.

So in short:
* remove Installation Category (cover it in tutorial and app-questions)
* combine Apps forums (and create a general forum for non-app specific
question like for installation)
* explain difference between General Discussion and Lounge
* check overlap betwen Site Feedback and Website

ciao
Christian



--
Andrew Pitonyak
My Macro Document: 
http://www.pitonyak.org/**AndrewMacro.odthttp://www.pitonyak.org/AndrewMacro.odt
Info:  http://www.pitonyak.org/oo.php



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Re: [tdf-discuss] LibreOffice Forums Categories Proposal

2012-09-27 Thread Christian Lohmaier
Hi Joel, *,

On Thu, Sep 27, 2012 at 4:32 PM, Joel Madero jmadero@gmail.com wrote:
 On 09/27/2012 05:11 AM, Christian Lohmaier wrote:
 On Thu, Sep 27, 2012 at 7:33 AM, Marc Paré m...@marcpare.com wrote:
 [...]
Not sure wether I like the creation of an off-topic area right from the start...

 [...]
 For installation related questions, people can be asked in a sticky to
 prefix their topics with [win] [lin] [mac] (, [sol], [and] [ios],...)

 The reality is that most users don't read sticked stuff so asking for them
 to do certain things in those notes might just be ignored.

Well - it is a forum, there will be moderators, so topics can be
adjusted if people don't follow the rules by themselves.

In another post Leif suggested a bugs and errors section.
I'm strongly opposed to this. Bugzilla is the one and only way to file
bug/error reports.
Everything else is just creating a wrong impression, while in fact
those reports will not be looked at.

ciao
Christian

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Re: [tdf-discuss] LibreOffice Forums Categories Proposal

2012-09-27 Thread Joel Madero
On Thu, Sep 27, 2012 at 9:12 AM, Christian Lohmaier 
lohmaier+ooofut...@googlemail.com wrote:

 Hi Joel, *,

 On Thu, Sep 27, 2012 at 4:32 PM, Joel Madero jmadero@gmail.com
 wrote:
  On 09/27/2012 05:11 AM, Christian Lohmaier wrote:
  On Thu, Sep 27, 2012 at 7:33 AM, Marc Paré m...@marcpare.com wrote:
  [...]
 Not sure wether I like the creation of an off-topic area right from the
 start...


I'm willing to discuss but ultimately my stance is I am in favor of
off-topic immediately. It helps give a sense of just a place to come and
meet other FOSS people, also no reason to be strictly business right from
the start.


  [...]
  For installation related questions, people can be asked in a sticky to
  prefix their topics with [win] [lin] [mac] (, [sol], [and] [ios],...)
 
  The reality is that most users don't read sticked stuff so asking for
 them
  to do certain things in those notes might just be ignored.

 Well - it is a forum, there will be moderators, so topics can be
 adjusted if people don't follow the rules by themselves.


More work for limited moderators seems like a bad idea to me if it can be
easily solved by separating them. I'm not opposed to having one
installation section in theory, but I think the idea of having users put
brackets in is just not realistic and having moderators constantly having
to change subjects of point out this problem to users is also not
realistic.


 In another post Leif suggested a bugs and errors section.
 I'm strongly opposed to this. Bugzilla is the one and only way to file
 bug/error reports.
 Everything else is just creating a wrong impression, while in fact
 those reports will not be looked at.


Agreed. We had briefly discussed a bugs and errors section and ultimately
we decided this wasn't a good idea. If we notice someone posting a thread
that is a bug, we'll point them to the bug reporting section of our webpage
and let them file a bug.

Regards,
Joel
-- 
*Joel Madero*
LibO QA Volunteer
jmadero@gmail.com

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Re: [tdf-discuss] LibreOffice Forums Categories Proposal

2012-09-27 Thread Cor Nouws

Hi all,

Thanks for working on this!

Lucian Oprea wrote (27-09-12 15:29)


The idea to start with fewer boards is very good. In the future, if
needed you can create new categories and forums and move there specific
messages.


One could also think that a special category makes it more attractive to 
post /  search on that topic. E.g. configuration and api/macro's might 
be interesting ones. So that would be more likely to gather advanced 
users too.

Or do I underestimate the tools available  skills needed for searching ;-)

Cheers,


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 - http://nl.libreoffice.org
 - www.librelex.org


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Re: [tdf-discuss] LibreOffice Forums Categories Proposal

2012-09-27 Thread Jonathan Aquilina
+1

On Thu, Sep 27, 2012 at 3:29 PM, Lucian Oprea oprea.l...@gmail.com wrote:

 Hi all,

 The idea to start with fewer boards is very good. In the future, if needed
 you can create new categories and forums and move there specific messages.
 Waiting for opinions and then modify the proposal.

 Best regards,
 Lucian

 ---
 Lucian Oprea
 Telefon: 0745 592602

 Pe 27.09.2012 16:24, Jonathan Aquilina a scris:

 As Christian suggested I think the main sections of the forum to start out
 with are sections for writer, calc, etc. What do you guys think would
 those
 be good things to initially start with?

 On Thu, Sep 27, 2012 at 3:00 PM, Andrew Douglas Pitonyak 
 and...@pitonyak.org wrote:

  I do not totally agree Christian details inline...

 That said, your summary was easier for me to read than the list...


 On 09/27/2012 08:11 AM, Christian Lohmaier wrote:

  Where's the difference between General Discussion  Lounge (or
 whatever name will be chosen) - it is not clear to me.

  I assume that it is an off topic forum where you can ask anything
 about
 anything (well, mostly anyway). Just guessing.


   ###

 I don't think there is a need for an installation  configuration
 category, let alone individual forums for each OS.

 Installation is best covered using Tutorials/The existing
 installation documentation.
 so I'd remove the Installation category  forums and instead cover it
 in Tutorials and in a catchall/general questions section in
 libreoffice apps category. After all installing is not black magic...

  I partially disagree. One might argue for a specialty forum in general
 related to a specific operating system, but I don't think it need be
 specific to installation. I also don't think that installation questions
 should be handled in tutorials, it is certainly not the first place I
 would
 jump to if I could not install some software.

 One nice thing about a separate installation section, is that it will
 probably primarily attract the new users that have difficulty in this
 area.
 It will likely not see heavy use, which is probably good because it means
 that a new problem will be close to the top where a new person is most
 likely to see it and maybe have their question answered immediately.


   ###

 In LibreOffice Applications, I wouldn't split them out as much, but
 rather shrink them to:
 * Writer  Math
 * Calc
 * Impress  Draw
 * Base
 * Catch-all/General (also the place to ask installation/configuration
 problems if not covered by the tutorials) - might even consider to put
 Base into this forum as well.

  I disagree with this as well, but I will admit that Draw and Impress
 share
 much in common. Math people may be working in Write, and I expect much
 more
 traffic in Write than in Math, but again, categorizing in this way is
 generally useful, even if there are only a few posts a month in this
 category. The real purpose is that the Math questions are generally very
 specific, and it makes it much easier later to browse what has been
 discussed in that area. If you can have math be a sub-category of Write,
 however, that might be a good thing.

 I certainly would not put Base into General, because the questions are so
 specific.



  For installation related questions, people can be asked in a sticky to
 prefix their topics with [win] [lin] [mac] (, [sol], [and] [ios],...)

  New people in general are not likely to do this. If they are asked as
 part
 of the registration process, however, that might help in this regard.


   ###

 The SiteFeedback  Website contributor forums seem to overlap

  I assume that site feedback is for a general user that wants to say
 something like this forum is horrible because (or similar). I assume
 that
 the later is for people actively developing the LO web site (ie, not the
 forum).


   ###

 And I assume that the Admin-Category will be hidden for Anonymous 
 regular Users, right?

  :-)

 One can hope!


   So I'd rather start with fewer forums, and if real-life usage proves

 me wrong, create the additional, specialized forums.

  It is certainly easier to add new categories than it is to remove them.


   But especially

 Math and Draw don't get so many questions that are specifc. Base might
 deserve its own section because the nature of the questions is
 redically different, and most of the time require database knowledge,
 but probably not from a volume perspective. Then again, I don't
 read/monitor the english user's list, so it might be different from
 e.g. the german project.

 So in short:
 * remove Installation Category (cover it in tutorial and app-questions)
 * combine Apps forums (and create a general forum for non-app specific
 question like for installation)
 * explain difference between General Discussion and Lounge
 * check overlap betwen Site Feedback and Website

 ciao
 Christian


  --
 Andrew Pitonyak
 My Macro Document: 
 

[tdf-discuss] LibreOffice Forums Categories Proposal

2012-09-26 Thread Marc Paré
The LibreOffice Forums co-cordinators[1] have been hard at work behind 
the scenes readying a forums solution for the LibreOffice project. We 
have gotten to the point where we need to decide on the 
categories/forums, and, have drawn up a proposal for you to examine and 
to discuss. Please note that the categories and forums shown on the 
page[2], at this point, are only suggestions and may be modified (some 
may be removed or added) after we have discussed this as a group.


As LibreOffice Forums is a communications tool that affects all areas of 
the project, we would like to have the main discussion and decisions of 
the categories/forums done on the discussion list. If this proposal 
includes a list where you actively participate, please have a discussion 
there and report back to the discussion list of the outcome of your 
discussions. You may find more details on the Forum Planning wiki page[1].


The plan for the LibreOffice Forums is that the global EN forums will 
make its appearance first (date is still undetermined), and, the native 
language forums will follow soon after. We will be making arrangements 
for moderators following the agreement on the proposal.


The LibreOffice Forums co-cordinators: Jonathan Aquilina, Lucian Oprea, 
Joel Madero, Marc Paré, Jean Spiteri


[1] http://wiki.documentfoundation.org/Forum-planning#Coordinator.28s.29
[2] 
https://docs.google.com/spreadsheet/ccc?key=0At9lOM8_6gsLdDBmOUJVOURpM0hmNTgySWxCV0VzVWc#gid=0 



--
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m...@marcpare.com
http://www.parEntreprise.com
parEntreprise.com Supports OpenDocument Formats (ODF)
parEntreprise.com Supports http://www.LibreOffice.org


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