Hi all,
Can anyone point me to a resource on best practices for password
reset/retrieval? Does anyone have any good information to share?
Thanks!
Susan Patrick
User Interface Designer III
The Midland Company
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CONFIDENTIALITY STATEMENT:
This e-mail
At the Information Architecture conference in Miami last week, Jared Spool
imparted that eye tracking is just fluff to get the executives excited
about UCD he doesn't value it as a science beyond the obvious. We
already know that people don't look at advertisements and avoid certain
areas of
I yell OUT OF SCOPE and run away.
:-) Seriously though, the process changes based on the importance (cost) of
the project. For low-cost projects, I will gather everyone in a room for a
few hours, brainstorm, write on the whiteboard until we have our first
design - very collaborative, very little
Here's a good article from The Consumerist... it states that consumers
often return electronic gadgets under the assumption that they don't work,
when in fact, they just can't figure out how they work to the tune of
$14 billion per year. It just gets easier and easier to find work ;)
