Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-29 Thread Chris Borokowski
Like statistics, it's a useful form of proof to show others.

I am not convinced of its universal applicability, but it depends on
the project. In some cases, personas may be useful. In others, the
users follow similar paths at different speeds or with different
amounts of data, but otherwise, their needs are the same.

--- Todd Zaki Warfel [EMAIL PROTECTED] wrote:

 I think this is the part that ant-persona people miss. It's a tool  
 that helps get all the different stakeholders on the same page. And  
 for that, we've found them to be a very, very useful communication  
 artifact.


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Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-20 Thread Chris Borokowski
I agree it's a huge shift, and can be dangerous in the wrong hands.
Then again, I've seen personas run amok and make products that fit no
one, so I can't say anything is 100% safe if applied by people who are
foolish, have poor judgment, are evil or inexperienced.

What I like about it is that it gets back to the core of the task-based
analysis. It's not who the user is; it's what do they do? In all cases,
making something work so it can be done faster, with fewer extraneous
complexities, yet with power user features available where needed, is
desired. I think a lot of use casing exists to try to prove these
needs to those who are inexperienced.

Aggregate data, like statistical data, only means what it means, I
guess. Good points.

--- Mark Schraad [EMAIL PROTECTED] wrote:

 This is a huge shift. A persona is a deep sample with very specific
 goals, behaviors and therfore perspective. If you switch to utilizing
 an architype - (they tend to be more of an agregate character similar
 to stereotypes) you are looking at a shallow sample with a lot less
 specificity. The dynamics of this shift are really important to
 consider. I find that there is certainly a time for aggregate or
 average data - segmenting, feature importance, use load, etc - but it
 often muddies the picture of who I am designing for.

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Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-19 Thread Chris Borokowski
This is what sticks in my mind, as well.

While I'm not about to abandon personas entirely, I've skipped instead
to an idealized user, which is an interpretation of the average
person under the following stressors:

1. Limited time
2. Background distraction
3. Partial knowledge

With the following human (or simian) traits:

1. Likes to forage
2. Needs affirmation
3. Learns best by example

Often, many extended use cases and personae can be replaced by this
user archetype.

--- Robert Barlow-Busch [EMAIL PROTECTED] wrote:

 There's a real tension between the value of character, created by
 the
 format of a persona -- and the cuteness of that very format. 

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Re: [IxDA Discuss] The Millenials are coming

2007-11-19 Thread Chris Borokowski
It seems to me the millenials, who grew up in a time when the country
became even more dysfunctional, have zero expectations of positive
response from society at large or the company. They're used to
bypassing complete dysfunction in order to find the one option that
works. I think their intolerance of bad interface, and slavish
workplaces, reflects that and is probably a positive development for a
society that can drive itself too hard toward consumer and
work-oriented goals.

--- Benjamin Bennett [EMAIL PROTECTED] wrote:

 However the newer generation can very quickly judge
 the interface; they either get it or it sucks. 



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Re: [IxDA Discuss] The Millenials are coming

2007-11-16 Thread Chris Borokowski
I like that definition. I'm not sure you can divorce politics from any
human endeavor.

--- tripodell [EMAIL PROTECTED] wrote:

 Anyway - not sure if you can divorce politics from design.  (OLPC is
 a great example) Design is an essentially human endevor - an
 iterative process of optimizing an experience for a fundamentally
 flawed user. 

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Re: [IxDA Discuss] The Millenials are coming

2007-11-15 Thread Chris Borokowski
I agree. Thank you for some sanity on this topic.

The good things about millenials are the computer literacy, the desire
to do something right even if it's not rewarded, and the want for more
time off and better working conditions.

The bad: the selfishness, lack of understanding of the technology
beneath the visuals, and they take Twitter seriously.

--- Jeffrey D. Gimzek [EMAIL PROTECTED] wrote:

 They're not any different from us genX-ers.


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[IxDA Discuss] Diagnosing IX in your operating system

2007-11-14 Thread Chris Borokowski
From /.:

My three pet gripes about GUI software are 1) focus stealers -- you
are typing away in one app and some other app pops up and then you are
typing into some other window that has grabbed focus, 2) Files Save
that makes you start over from the beginning with each program launch
or even each Files Save instead of remembering where you last saved a
file, and 3) programs that lock up the GUI at the least provocation
(yeah you, Adobe -- I dread Web surfing into PDF files, even from a
broadband connection).

(http://slashdot.org/comments.pl?sid=359507cid=21344881)

This guy nailed the big two (number 3 is a code stability issue), but
I'd like to add that there are others, on Windows, Macintosh, and
various DEs for Linux/BSD. What are your worst peeves, and what's a
better way these operating systems could work?

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Re: [IxDA Discuss] Paper is not a prototyping tool

2007-11-14 Thread Chris Borokowski
Actually, I like paper as a prototyping tool, but I do more than one
type of prototype, so flexibility is more essential than visual specificity.

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[IxDA Discuss] Project management control structures ( was Re: Do Engineers Understand...)

2007-11-01 Thread Chris Borokowski
Hierarchy to me is a liberator from that question of who owns what, and
as a result what parts need to match up with others. If done properly,
a hierarchy can free us from confusion and let us focus on our
specialties without becoming isolated.

--- Parth Upadhye [EMAIL PROTECTED] wrote:

 hierarchy get work done, but politics makes it mediocre.


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[IxDA Discuss] Understanding Search Usability

2007-11-01 Thread Chris Borokowski
Web site usability is task oriented, meaning that usability testing
measures the efficiency of how users (who fit a specific persona or
profile) complete a desired task. Testing is done one person at a time,
not as a group, and each participant's behavior and actions are
carefully observed and recorded. I have personally witnessed, countless
times, many participants say how beautiful they think a web site is and
subsequently never complete the desired task. I have observed many
participants say they will take one action and then do something else.
You can have the most beautiful, award-winning web site with top search
engine positions...and little or no conversions because the site just
is not user friendly.

http://searchengineland.com/071101-090126.php

Flagrantly excellent article on why web site design is more usability
and information architecture than it is photoshop/flash and HTML.

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Re: [IxDA Discuss] why is flash so awesome? [user focused flash]

2007-10-23 Thread Chris Borokowski
Flash apps that emulate web functionality are a welcome change from the
norm. At some point, whether it's Flash or Silverlight or Ajax, we're
going to see these new systems take over even more of navigation. It's
important to remember that URL-based bookmarking is in part what made
the web great, that I can get back here easily sense one needs in
vast systems of interconnected data.

--- Will Parker [EMAIL PROTECTED] wrote:

 The techniques I've seen offer standard bookmarkable URLs, displayed 
 in the browser address bar, which when used in a browser take one to 
 the current 'page' in the Flash app. Obviously, navigating to these  
 URLS via browser back, forward and history buttons also work. 

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Re: [IxDA Discuss] why is flash so awesome? [user focused flash]

2007-10-23 Thread Chris Borokowski
After having developed a couple CD-ROMs in Lingo, I have to say that if
they were ever King, I remain a revolutionary.

--- Ari Feldman [EMAIL PROTECTED] wrote:

 It's a holdover from the days when Director and
 Lingo were king.

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Re: [IxDA Discuss] Types of design values

2007-10-19 Thread Chris Borokowski
As a designer or any other employee, you're a mercenary. Your job is to
adopt the values of your audience and create for them.

--- Alan Wexelblat [EMAIL PROTECTED] wrote:

 As to underlying values this is where I see (potential) contention
 in that the designer's and user's values may not even have an
 overlap,
 let alone be the same.  I wonder if the original author is being too
 casual or speaking broadly in an attempt to make a point.


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Re: [IxDA Discuss] Types of design values

2007-10-19 Thread Chris Borokowski
What I pointed out was that when you are paid to do a task, you are
paid to adopt the values and intents of your employers.

I did not say you did not have the choice of employers.

I am merely stating one facet of business reality. If this reality is
offensive, I suggest you take it up with those responsible.

--- Christopher Fahey [EMAIL PROTECTED] wrote:

 Chris Borokowski wrote:
  As a designer or any other employee, you're a mercenary. Your job  
  is to
  adopt the values of your audience and create for them.
 
 Speak for yourself. :-) Being a mercenary is not the same as being a 
 
 professional.
 
 I, for one, will not adopt my audience's, boss's, or client's values 
 
 if they conflict with my own personal values. I try to work with  
 clients who are classy enough to be in synch with my values so I  
 don't have to face such a dilemma. My company has even (twice)  
 declined to talk to potential clients whose values were opposed to  
 our own. We are human beings, after all, who have to sleep at night  
 and tell our friends and family about what we do.
 
 You probably/hopefully meant values as less of a moral/ethical  
 issue and more of an empathy issue, but all the same it's troubling  
 to be urged to be a mercenary.


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Re: [IxDA Discuss] functional designer?

2007-10-18 Thread Chris Borokowski
I have heard the terms information architect, development architect and
function engineer.

I prefer the term function designer and function design, as
otherwise it sounds like a description of design that contrasts
dysfunctional design, or ineptitude.

--- Russell Wilson [EMAIL PROTECTED] wrote:

 Has anyone come across functional design as a term? I thought it
 made
 sense
 for back-end design.


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Re: [IxDA Discuss] Gmail archiving - was: straw poll: best messaging user experience

2007-10-11 Thread Chris Borokowski
This is why the Microsofties wanted to transition to a database-driven
OS with Vista. In such an operating system, all data is under version
control as you imply (and I agree) would be desirable.

--- Phillip Hunter [EMAIL PROTECTED] wrote:

 The 'paper problem (beyond when it's used unnecessarily) is the same
 as
 Windows.  Multiple copies really means multiple distinct items that
 happen
 to have the same name.  A change to one means the others are out of
 date or
 must be remembered, found, and replaced.  And the item, unless
 commented
 internally, does not remind you.  Also, deleting one does not delete
 all.


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Re: [IxDA Discuss] JOB UX Designer, Fulltime/Permanent Role, Recruiter, Redmond, WA

2007-10-11 Thread Chris Borokowski
Many people are upset that this position is basically a 2-for-1, where
someone brought in as a UX specialist will be used 90% of the time as a
developer. I understand their pain, but ask them to consider the
project. If UX is going to be done early on, the team member needs to
be able to do something else so they're not dead weight.

--- Will Tschumy [EMAIL PROTECTED] wrote:

 It's probably worth it to remember that until very recently, Google
 required it's UX leads to be capable of producing production ready
 HTML, Javascript, etc.  Is Google not serious about UX?  Let's be
 serious here...


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Re: [IxDA Discuss] Moving and copying items

2007-10-11 Thread Chris Borokowski
No AJAX? 

Each file on the left has three icons by it: move, copy, edit. Select
first item, click move, and it opens a completely directory listing in
an IFRAME to the right. Clicking any directory places the document.

--- beril guvendik [EMAIL PROTECTED] wrote:

 I am trying to figure out if there's a good way to tackle this
 without 
 going into the whole drag and drop AJAX interfaces (nothing wrong
 with 
 that except that engineers will probably say not enough time) :)


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Re: [IxDA Discuss] Examples of excellent interaction design on the web

2007-10-11 Thread Chris Borokowski
Here's one I found a few months ago.

http://www.tinyapps.org/

--- Mike Scarpiello [EMAIL PROTECTED] wrote:

 I think Netflix and Linkedin are great.  Usable, tight, and
 intuitive.


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Re: [IxDA Discuss] JOB UX Designer, Fulltime/Permanent Role, Recruiter, Redmond, WA

2007-10-11 Thread Chris Borokowski
Depends on the project, doesn't it?

--- Jeff White [EMAIL PROTECTED] wrote:

 If UX is going to be done early on, the team member needs to
 be able to do something else so they're not dead weight.
 
 This is part of the problem. UX doesn't just happen at one stage of
 the
 project.


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Re: [IxDA Discuss] Examples of excellent interaction design on the web

2007-10-11 Thread Chris Borokowski
Easily, and several other categories besides.

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Re: [IxDA Discuss] Examples of excellent interaction design on the web

2007-10-11 Thread Chris Borokowski
That's a nicely designed site. Still, I prefer the interface of a pad
and pen.

--- Joe Lanman [EMAIL PROTECTED] wrote:

 I think Ta-da List is pretty great. So simple and useful I generally
 use it
 instead of a pen and paper.
 
   http://www.tadalist.com/


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Re: [IxDA Discuss] d schools

2007-10-10 Thread Chris Borokowski
Most people hire by degree now anyway, so view it as a business
decision and go for it. You'll add a fifth of your salary again and get
first place in the cheese line at company parties.

--- Dan Saffer [EMAIL PROTECTED] wrote:

 
 On Oct 8, 2007, at 1:01 PM, Wesley Hall wrote:
 
  If you're an old guard designer with 10 years experience but no
  formal design training, is it worth it to attend d.school?
 
  I'm confident in my design thinking at this point.
 
  But I'd like to:
  A. Brush up on core design visual design skills
  B. Play with technologies I don't have to design for in my job
  C. Interact collaboratively with lots of bright folks who don't
 work
  for my company
  D. Get a graduate degree so that I stay competitive in my field
 
  Is that a match of d.school or not?
 
 These are nearly the exact reasons I went back to graduate school  
 after working in the field for ~8 years. Look at the core curriculum 
 
 at any graduate design school and see if it matches what you want to 
 
 get out of it. Ask where their graduates go to work after school.  
 Talk to not just professors there but also to current students and  
 alumni. Students and alumni will likely give you the straight dope on
  
 what the school actually trains you to do.
 
 That in mind, a school with design thinking and a business/strategy
  
 focus is probably going to give you lots of C and D. Probably less of
  
 A and B.
 
 Good luck!
 
 Dan
 
 
 
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Re: [IxDA Discuss] Gmail archiving - was: straw poll: best messaging user experience

2007-10-10 Thread Chris Borokowski
I would like to see a dual axis method of organization that enables
general category (folders) and descriptive notations (tagging,
labeling). Gmail is relatively good at this, since it's blog-inspired
webmail software.

--- Phillip Hunter [EMAIL PROTECTED] wrote:

 The real-life use of folders is just as broken for me and many other
 paper-averse geeks.  So it doesn't work as a metaphor for me either.


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Re: [IxDA Discuss] JOB UX Designer, Fulltime/Permanent Role, Recruiter, Redmond, WA

2007-10-09 Thread Chris Borokowski
Something useful for us all to remember.

A human being should be able to change a diaper, plan an invasion,
butcher a hog, conn a ship, design a building, write a sonnet, balance
accounts, build a wall, set a bone, comfort the dying, take orders,
give orders, cooperate, act alone, solve equations, analyze a new
problem, pitch manure, program a computer, cook a tasty meal, fight
efficiently, die gallantly. Specialization is for insects.
-Robert A. Heinlein

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Re: [IxDA Discuss] JOB UX Designer, Fulltime/Permanent Role, Recruiter, Redmond, WA

2007-10-09 Thread Chris Borokowski
Actually, all AJAX does is make a stateless protocol have state between
interactions. It's a technique that uses JavaScript to pull data from
the server with XMLHttpRequest. Most people use it for desktop-style
interaction, but you can do a lot more with it.

--- Josh Seiden [EMAIL PROTECTED] wrote:

 But all AJAX does is bring a subset of existing 
 desktop-style interactions to the browser. 


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Re: [IxDA Discuss] JOB UX Designer, Fulltime/Permanent Role, Recruiter, Redmond, WA

2007-10-09 Thread Chris Borokowski
Speak to some developers who are competent. Making things work outside
the comfortable limits of do-ability is what they live for, because
almost everything else is tepid.

--- Mark Schraad [EMAIL PROTECTED] wrote:

 I think that designing outside of the 'do-ability' is a difficult  
 thing for most. 

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Re: [IxDA Discuss] JOB UX Designer, Fulltime/Permanent Role, Recruiter, Redmond, WA

2007-10-09 Thread Chris Borokowski
This isn't my recollection of it at all.

HTML allowed the layman to code, but many people with liberal arts
degrees have taught themselves to code. It isn't work that requires
genius or inspiration, or anything other than a good memory and a
modicum of hard work to learn it.

There's a bit of a tension now, since people have seen that in the
post-boom economy, programmers are glorified blue collar labor in all
but a few elite posts. I think it's important to remember a programmer
is just someone who learned to write code.

--- Katie Albers [EMAIL PROTECTED] wrote:

 Let me see...how do I put this politely...If we'd been adhering to 
 this logic in 1993, you'd be out of a job. 

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Re: [IxDA Discuss] Texas IxDers

2007-10-05 Thread Chris Borokowski
I'd be equally curious to see if there are any in Houston.

--- David Shaw [EMAIL PROTECTED] wrote:

 I was wondering if there were any Texas IxD people on list...
 specifically Austin or San Antonio.  If so, do you have any IxD type
 meetups?


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