[IxDA Discuss] How are you changing the (design) process?
Hey IxDA'ers, This quote was influential and inspiring when I first encountered HCI in school: Usability is not only about improving the quality of the products, but also improving the quality of the process by which products are made. - Rough quote from _A Practical Guide to Usability Testing_ by Ginny Redish Joseph Dumas, 1999 What have you all done to improve the quality of the process? Were you successful? How do you gauge that success? How did you get into making that improvement? With whom did you partner? Personally, I've taken on a few demons of corporate culture to make such improvements. They were at times torturous, at times primally exhilarating. I've done enterprise personas, built a digital (Morae-based) usability lab in corporate HQ, launched a design pattern library for an enterprise and their external agency partners. Not chest-pounding, but sharing my experience because I know - and still am haunted by? - the mistakes, mis-steps, and compromises made along the way. Success? ... I know most of those tools and others I've done far undershoot my expectations for success. Some of this because no one took them on as life-long causes (myself included), and because in many ways the host wasn't ready for the transplant, so to speak. How? What partners? ... In almost all cases, I picked up the ball and started running with it to start the game. In each case, I had to abide by, bend, break, or disregard rules, norms, limits, constraints and other bureaucratic barriers. In each case, I had to partner with or work with many other players and win the favor of an executive. I think I'll always pursue big projects like this - whether for my employer or our clients - and I'm looking for other stories. Many thanks, Jay -- Jay A. Morgan Director, UX at Gage twitter.com/jayamorgan linkedin.com/in/jayamorgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Are carousels effective?
This begs the question that people will care about the _content inside_ the carousel! You could base your interaction design on existing design patterns documenting carousels, but the usability of it does not cause people to care about what the client is promoting nor compel them to click through. Make sure you're asking the right questions, soving the right problems. In this case, it sounds like the primary challenge is validating that the content is important, meaningful, and valuable to the people visiting that site. Hope this helps, Jay On Sun, 13 Sep 2009 12:29:26, elizabeth esp.par...@gmail.com wrote: Hello, I'm working on a website where the client is considering putting an animated carousel on the home page which would have a big image and a small description and a link to read more or take some other kind of action. I was wondering whether people have seen any usability studies or know of any eye tracking reports which show whether these carousels are effective in getting the user愀 attention and click throughs? - I wonder if they might not be victims of banner blindness? Also, do the ones with tabs or arrows get people interacting and navigating them? This one is an example of one which I think is quite effective: http://www.amnesty.org.au/ (though you can't pause it). Obviously, good usabiliity here is a mixture of getting the timing right between image changes, using eye-catching images, getting the spatial relationship right to group images, buttons and descriptions, keeping the rest of the page free of competing images and ads etc. But is that enough?! Regards, Elizabeth -- Sent from my mobile device Jay A. Morgan Director, UX at Gage twitter.com/jayamorgan linkedin.com/in/jayamorgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Best practise for adding items to comparison tool
Hi Allison, RE: Overall Comparison Considerations The comparison system has to work in the specific ecommerce environment and it's constraints. So, you'll want to consider: - how does site performance change as the number of items increases? - how many facets are you displaying in the comparison? And, what are the display options? - will it result in a static matrix? Or, will it provide further interaction, say, sorting by a facet? - can the selection of items span several pages - I.e., you can select items while paginating through 5 search result/gallery pages? You'll want to 'carry over' some reminder of what's been selected so far. - in the space provided for the matrix, there is an information design challenge for displaying diverse values. For instance, Consumer Reports has their grading system constant across all product types. Or, Edmunds.com accommodates some values that are numeric, some yes/no, some paragraph-length. - Does the matrix include all product attributes? If not, say so and let people view details. - do they have to make detailed selections before comparing (Edmunds)? Or, can they select all from a gallery page (Best Buy)? My ecommerce experience has been that there is a performance threshold to weigh against maximizing the number of items. That was typically the independent variable in how many items could be compared. (I've noticed that 4 is a common number to compare, but it's not as if those sites tell us why they chose 4.) Also, assuming people are on a path-to-purchase, what are the next steps and how obvious are they? Edmunds let's you add and remove cars to continue the comparison ad nauseam, but they're not selling. - Can they print/export the results? - can they go back to the original category/results? - can they add-to-cart/purchase from there? - Can they view more details on all/one item(s)? Finally, while most comparison selectors are on gallery pages, some product pages offer related items for comparison from there. This preselects items, but it accommodates scenarios where people land on a product page from a referrer or search engine deep link. Hope this helps. -Jay On Tue, 8 Sep 2009 10:32:43, alison austin amausti...@yahoo.co.uk wrote: What's the general view: is it best to limit the number of items you can add using compare functionality or better to allow an unlimited number? And, if allowing large numbers of items to be added, is pagination or horizontal scolling preferable? Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Sent from my mobile device Jay A. Morgan Director, UX at Gage twitter.com/jayamorgan linkedin.com/in/jayamorgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] UCD vs Design Again? Really?!? [was: We don't blah blah blah]
Yes, really. After all these discussions this dichotomy still lingers. It lingers on this list, it permeates the places I've worked, it keeps invisible barriers between me and people who sit just feet from me and my (UX) team. It will be something we will face for years. How? Because it _does_ take enlightenment to see through dichotomies. Knowledge of design, usability, technique or technology does not guarantee enlightenment. It takes humility, introspection, patience, discipline. Most people simply don't reach that. After all, most people in our society don't see the value in saving for tomorrow instead of spending it all today. How does something as subtle as seeing that design and usability are on a continuum rather than opposing poles or forces surprise us? Some people do reach a higher level, and are willing to make a community that supports everyone for the betterment of the entire practice. We often walk away from client or team meetings with disgust or mocking them because they 'don't get it'. We expect those clients or coworkers - who might come from marketing, engineering, whatever - to attain immediate enlightenment and understand that people have to 'interact' with their business, they can't just be customers who are sold to anymore. Interaction Design seems like an awfully complicated way to just put something on the web, you know. And, Usability seems like a further investment - a Cadillac plan - above design that is surely too time-consuming and 'sciencey' to be right for our 'first-to-market' project. Many days, I feel like an insurance salesman who could justify and rationalize every universal life plan s/he offered (requires evaluating abstract, future circumstances), but knew that most people would walk away with term life simply because it's cheaper (a concrete, binary choice). It takes a heavy dose of perspective to understand that the more advanced plan is better for you, and to differentiate the circumstances in your future that necessitate one or the other. Primitive thinking in our own backyard?: Reading this list at first frustrated me because so many in this field could not see through these dichotomies. And, here I thought we were brothers-in-arms, if you will. But, it's just like any other population with a rough bell-curve distribution of understanding. Only a few have achieved - or care to achieve - a point at which they no longer fight or argue, but a point where they can simply see the right direction to go. The distractions fall away for them. (You know, Use the Force, Luke, and all that.) I appreciate the list's activity for exposing me to the primitive and the enlightened, and reminding me that they are not separate things - they are parts of the field in which I work. I, too, am driven react with primitive anger to situations I find myself in, and I definitely want to learn to not act it out, but to find the right direction to go. I sometimes find myself operating just as I'd wish by realizing the thoroughly positive impact it has. This list lets me learn vicariously. (The longer a discussion, the higher the likelihood of both primitive and enlightened arguments.) Waxing philosophical: (read on at your own risk for annoyance) Someone on the UTest list once asked which books were most valuable to our usability careers. The top of my list was Siddartha by Herman Hesse, Before the Court/Auf dem Gesetz by Franz Kafka, and A Practical Guide to Usability Testing by Dumas Redish. Siddartha for the lesson on rarity and delicacy of enlightenment. Before the Court for the lesson on the facade that is bureaucracy. Practical Guide for the lesson on continually improving product and process. Siddartha teaches you that life is always challenging, even after attaining englightenment you live in the cycle of Samsara. Or, in our terms, no matter how good your work is, no matter how smart you are, you will find yourself in utterly disgusting situations of being frustrated by dealing with other people and these mundane problems of life. And, that those moments, too, pass. To remember your skills and talents, and they will keep you going and give you something to focus on beyond the frustration. Kafka's 1.5-page essay on bureaucracy shows you that the corporation and it's representatives might look like fearsome opponents, but that it's mostly just a bluff and you've gotta take your shot. A great way to maintain confidence when working inside or for the F100. Dumas Redish had an excellent statement that usability is not just about improving the quality of the product, but it is also about improving the process by which those products are made. There is the art - the daily, relentless practice to make things better no matter the opposition or disinterest. So, you don't just do one good project and ascend to the throne. You will have to work harder at each level if you want to progress. If don't want to work harder, you can stay at the level you're at, but expect to be there
Re: [IxDA Discuss] Biz models and design Shaun Inman's Fever
A project team has to represent, to communicate - explicitly and implicitly - the services and value(s) constituting a business model to potential customers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=42957 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Dead polar bears (was: UX Challenge organizers must be insane)
Perhaps we could ask our clients or employers: I'm sure this product is great, and I trust there's a market for it. But, why the need to make it a bad experience? Or, we could ask our bosses: Why the division into silos? It sure seems tribal. While most of the (human) world's ills can be traced to humanity's knee-jerk reactions, much of it's pleasures and splendor can be traced to spontaneous responses to pressures from the outside world. There's pressure to compete at work. And, in looking at new UX practitioners joining the field, many of them are well-read, but few of them have experience applying their academic or book-based training in a realistic environment. It is common to have the very presence of UX questioned by people you work with on a daily basis, who are happy to march into design and development without any UX work. It is common to have UX activities seen as distracting from the work and superfluous, so much so that it's trimmed from the budget early on. It is common that we must alter the theoretical methods we read about into an applied version that works in our immediate context. A lecture-based conference with alcohol-based social activities is not a realistic preparation for our working environments. A competition is. As for moving the practice beyond the polar bear paradigm, you've ushered in the elephant. It's an interesting development that an author of the polar bear book might have already done more to educate us beyond the polar bear than an un-polar-bear conference would. You've brought mental models, comics, storytelling - each a significant step forward from the original organization, navigation, search, and labeling. If we're counting buzzwords, you've helped the paradigm shift beyond the earlier paradigm you helped construct. I appreciate the discussion and the books, Jay On Wed, Feb 11, 2009 at 11:22 AM, Louis Rosenfeld l...@louisrosenfeld.comwrote: Dead polar bears... Sure, it's a provocative subject line. And I'm sure it's all in good fun. But why the need to kill? Instead of killing the polar bear, why not evolve a new species? Or build on it? Or anything that's at least constructive in some way. I think this is a poorly-chosen metaphor, as cute as it may seem, and could get your event off on the wrong track. Instead of tilting at ancestors, why not fight new battles? Even if I wasn't the co-author of the book, and even if I wasn't a proud information architect, I'd still be skeptical of what your philisophical bent, simply because it smacks of tribalism. Most of the world's ills can be traced toward humanity's knee-jerk instinctual us-and-them-edness. And yet here we go again, repeating this nonsense within our own family when we ought to know better. Your event sounds interesting, and I personally enjoy far northern extremes, having visited continental Europe's northern tip, Nordkapp. But man, seems like if I had the bread to make it Svalbard, I guess I'd expect a pretty, er, cold reception. Too bad. Happy hunting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38517 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Dead polar bears (was: UX Challenge organizers must be insane)
So, Robert, you won't be joining us? With the time and analysis you've devoted to it, you're a good candidate for Official Conference Reporter. It's a competition, so a critical voice is welcome. And, maybe there's a discount for the Press. On Wed, Feb 11, 2009 at 12:02 PM, Robert Hoekman Jr rob...@rhjr.net wrote: 1. If you meet the polar bear, kill the polar bear... 2. Conferences are nice, but it's time for a challenge. That's sad, actually. The site frames the event around a noble cause — promoting peace ‚ but your post here makes it sound like it's just another plea for innovation for innovation's sake. Besides that, do you really believe that IA can be reinvented, or even evolved, in two days? How do you see that happening? -r- -- Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] The UX Challenge organizers might be insane
Robert asked:Who do these people think they are? I believe the perspective of the Arctic Challenge is: Who do you think you are?...Given that you enter and must be selected. And, Are you good enough to compete?...Given that it's an arctic competition, and the judges must be persuaded to select you. After all, there will be polar bears. Which, in the event of outdoor competition, is a moderate increase in risk even for those who regularly negotiate bureaucratic ills or political warfare. Enjoy. On Tue, Feb 10, 2009 at 2:12 PM, Robert Hoekman Jr rob...@rhjr.net wrote: Looks like the UX Challenge organizers changed a few details along the way. From the site http://www.uxchallenge.com/pricing.html: - There's a conference fee of $2,000 per person - The hotel is not included — it's $450 per person for four nights - Contrary to what is implied on another pagehttp://www.uxchallenge.com/concept.html, flights from Oslo to Svalbard are not included either In short, assuming $1,000 for airfare to Oslo (from the USA), it would cost close to $20,000 to send a team of five people to the UX Challenge. And this is for an event you have to qualify for to even attend in the first place. Who do these people think they are? -r- Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Director, UX at Gage in Minneapolis twitter.com/jayamorgan google talk: jayamorgan skype: jaytheia Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Dead polar bears (was: UX Challenge organizers must be insane)
A few years ago, at a lunch table at the 2006 IA Summit, a few of us hatched the idea of the Arctic Challenge. While it seems decadent in today's market, allow me to share some of the philosophical undercurrents. 1. If you meet the polar bear, kill the polar bear... The seminal work for many IAs is the polar bear book. Around the table that day, we talked about leaving behind the old, and charging forcefully into the battle to bring in the new, the next. What is IA beyond the polar bear? Borrowing from the Zen koan if you meet the Buddha, kill the Buddha, we thought it was time to crash through. Going to the Arctic is a way to immerse ourselves in a polar bear-laden environment. Perhaps, some wandering IA/IxD would, in a fit of hallucination and frostbite, would indeed slay a polar bear during an outdoor event. (And, since we're on the IxDA list now, imagine the bragging rights if someone who self-identifies as an IxD and _not_ an IA were to slay the first polar bear.) Some of us, might take this on as a jaunt through the wilderness, where the Challenge is completely out-of-doors and the need to kill our professional Buddha will find its destiny in Svalbard. 2. Conferences are nice, but it's time for a challenge. The Challenge. We were all having fun at the IA Summit, as many of you likely have had fun at Interaction|09. We new that ahead was the return to the professional world where things are not fun, but constantly and sometimes uncomfortably challenging. So, why go into a softer environment to develop our skills? We figured it's time to have a place to go that is more challenging than work. A place where you go and are so challenged in the company of your peers that returning to work to deal with non-UX folks would be easy. I, for instance, knew that I would return to bureaucracy and politics that presented vigilant opponents to advancing User Experience practice. I, then and now, want a place where I am challenged by my peers and those who are peerless to gain so much confidence and experience that taking on those VPs of Resistance to Change would be a minor challenge. We figured other people would be ready for a challenge too. Perhaps the 'save the world and make a difference' is a new flavor the Scandinavian planners have added. I can tell you, I don't remember it in the first conversations. But, if you need to make the business case, shine the veneer of your proposal with that. See you there, Jay -- Jay A. Morgan Director, UX at Gage in Minneapolis twitter.com/jayamorgan google talk: jayamorgan skype: jaytheia Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] The UX Challenge organizers might be insane
Todd wrote: Part of the challenge is getting there. I left that out of my other message, but this was another part of it. There are barriers to getting there. There are barriers to entering. There are barriers to participating. It is a challenge on multiple levels. I think it's even been a challenge to plan. Enjoy. On Wed, Feb 11, 2009 at 10:54 AM, Todd Zaki Warfel li...@toddwarfel.comwrote: On Feb 11, 2009, at 11:13 AM, Scott McDaniel wrote: (Of course, the standard answers are valid: time, money, will, etc.) Sponsorship. Sponsorship. Sponsorship. Part of the challenge is getting there. Cheers! Todd Zaki Warfel President, Design Researcher Messagefirst | Designing Information. Beautifully. -- Contact Info Voice: (215) 825-7423 Email: t...@messagefirst.com AIM:twar...@mac.com Blog: http://toddwarfel.com Twitter:zakiwarfel -- In theory, theory and practice are the same. In practice, they are not. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Director, UX at Gage in Minneapolis twitter.com/jayamorgan google talk: jayamorgan skype: jaytheia Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] What to do in an environment run by engineers??
Time to work on your persuasion skills, patience, and what Peter Merholtz refers to IA (in this case, IxD) Judo. And, use Stephen Anderson's Eye-Candy is a Critical Business Requirement to build your case, http://www.slideshare.net/stephenpa/eye-candy-is-a-critical-business-requirement.http://www.slideshare.net/stephenpa/eye-candy-is-a-critical-business-requirement It's not they're engineers that makes them this way - feeling unswayed by arguments beyond their own opinion. This tends to be the case when one group dominates. They're not accustomed to being challenged or questioned, and they probably don't realize that you're trying to make an impact. In the early days, you're likely more a pest to them than one who is bringing valid arguments for product improvement. I've had similar experience is creative-dominated organizations and merchant-dominated organizations. Those groups matured long before the front-end was a substantial part of the work, so they were settled and stubborn. To me, it seemed like they didn't care at all. In fact, they just cared about things that were at first not visible to me. In order to become part of the team, I had to first get a glimpse of what was important to them. In some ways it's like going to a new high school and having to infiltrate a new clique. I've just joined a new, creative-dominated group and am experiencing the same challenge all over again. First, show them that you can work with them, on their terms. Your goals would be keeping up and still adding value while swallowing your pride. You've learned a lot in school, so you feel like you know how to fix their problems. But, they've been doing their stuff for a while too, and no one likes to have a newcomer who thinks they have all the answers. You have to pay your dues, earn your chops. Next, find partners, whether they're inside or outside the engineering group. Make a connection with those people, learn from their mistakes and successes so you can move faster and smarter. Sometimes friends can vouch for you when you're not there, but would want someone to support you. For instance, when project teams are being formed, or when there's a new problem to be solved. Then, work on something of your own that is a strong statement of your UX/IxD skills and is *not* a challenge to their way of doing things. For instance, maybe a ux-oriented process improvement for a problem that's been bothering the engineering team. In the merchant-oriented business, going from static wireframes to interactive prototypes showed them results faster so they could make decisions faster and with less ambiguity. That made me look valuable in a way that helped them. I hope this helps. The culture is significant determinant of the quality of the product. I consider it a major component of my job to to improve the culture I work in, just as much as I improve the quality of the products. Roughly quoting Hackos and Redish, usability is about improving the quality of the product...and improving the quality of the process by which products are made. -Jay On Sun, Jan 25, 2009 at 4:12 PM, Ali Amrohvi a...@amroha.dk wrote: As a User Centered Design graduate I find it quite irritating to be working in an environment where engineers run everything. My position does not allow me to say much yet as a Tech Writer/Project Manager assisting the engineers on usability issues I have had it! They all believe that designing for the end users only involve usability issues... Should I send them a copy of Allan Cooper's The Inmates are running the asylum? :) Few of them have taken some HCI courses and THATS IT! There is NO qualitative research and both hardware-/software engineers think that their own opinion about the products matter. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Director, UX at Gage in Minneapolis twitter.com/jayamorgan google talk: jayamorgan skype: jaytheia Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece
I think it's 0 seconds. Seriously, we had this conversation in-house today and I am surprised that (1) we are still building Flash intros; (2) that we'd build something (on the web) that needs an intro, a (required) tutorial; and (3) that the we slice the pie such that we look to solve the problem in this tutorial rather than in the whole interface. Our in-house designer responded well, it's not an intro, it's a tutorial. Maybe it's not the designer's problem to solve. Maybe the director can help you out with some negotiating skills. I pitch something like www.southwest.com's clear starting points for the primary tasks or what blogger has done with their 'what is it?' and 'easy as 1-2-3' overviews. That's a homepage component. It reinforces the value, the main actions/tasks, and explicitly communicates the navigation and interaction. Arguing to the example of smilebooks.com: Compare the value of that woman with her hands up in the air to a '1-2-3' diagram. I see a task to replace the stock photos with informative graphics. If you have to give instructions or directions to a task, I think of the hover invitation pattern in the YUI library as the concept to follow. It combines help on demand with error prevention to show people as they need it. Taking over a UI to show people how and/or why to use it is just wrong. Think of the physical analogy: What if someone got up in your grill when you walked into a store and explained to you how to shop in their store. That's not help, it's Woolworth's gone wild. /soapbox /ahem I hope this helps. Sincerely. -Jay On Tue, Oct 28, 2008 at 1:05 PM, Anthony Zeoli [EMAIL PROTECTED] wrote: What¹s the recommended time to run a Flash movie introducing a site, its content and available tools to a new user on arrival. Example, see http://www.smilebooks.com/ I think this one runs for 8-9 seconds end to end. Thanks! -- Anthony Zeoli | ZAAH.COM VP Product Business Development e: [EMAIL PROTECTED] +1 631.873.2007 | Direct +1 631.873.2007 | Main +1 917.705.4700 | Mobile +1 631.873.2050 | Fax AIM: djtonyz | Yahoo: anthonyzeoli | MSN: djtonyz | Skype: tonyzeoli | Twitter: djtonyz 6 Dubon Court Farmingdale, NY 11735 This document contains proprietary and confidential information, which are the exclusive property of Zaah Technologies, Inc. Unauthorized use of this or any document, marked confidential is strictly prohibited. Copyright(c) 2008 Zaah Technologies, Inc. All Rights Reserved. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Terms and Conditions with a twist
Original question about 'how to force/ensure TC perusal prior to agreement':Years ago (early 2000's) I was branded by this experience where a TC dialogue box broke my expectations: After several attempts to click through, I figured out i *had to* scroll all the way through the TC text box before I could click Accept and succeed. Ever since then, I've been on the watch for others. It seems the original was something like AOL or Napster or MS Money. I've seen three versions of this: - scroll to bottom of text box where you find the call-to-action - scroll to bottom before being able to click - using a rich layer to show the call-to-action when a user tries to do something else Later question about 'why not have plain language terms': Southwest Airlines, www.southwest.com, has the most accessible terms and conditions i've ever seen on their ticket policy. In fact, I think I've seen both Forrester and AdaptivePath cite the example. This is exceptional because ticket policies are akin to the offspring of a perpetual motion machine and a Rube Goldberg machine. I'm guessing SWA's came from their corporate culture, not from the urging of a designer. The bottom line seems to be: The company will communicate clearly with customers when they communicate clearly with each other. I agree that it's our responsibility to help them see the value of and accept the responsibility for that task. I hope this helps. -Jay On Mon, Oct 27, 2008 at 4:17 AM, McLaughlin Designs [EMAIL PROTECTED] wrote: I am looking for sample of Terms and Conditions acceptance with a bit of a twist. Generally when I have set up TC acceptance in the past, there is a scrollable box with all the legal text followed by either a check box to say that you have read/accept the TC or there are radio button for yes and no about accepting them. In either case a person never has to actually read, or even scroll to the bottom of, the TC text. The common stuff... However I have a client that will not accept (no pun intended) this. Their legal team is insisting that the user is forced to at least reach the bottom of the TC before they can accept them. They do understand that this does not mean that anyone had read the text, but they want to be able to say that at least someone has been forced to reach the end of the text before accepting it. While I have some ideas about how to go about this, I was wondering if anyone knew of some sample that are online now that are doing this. BTW – This is not something that is arguable with the legal team about not having this capability. Thanks - Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Twitter
Since i've been called out regarding threesomes, I'll instantiate one here and share the sentiment i expressed in my latest tweet: Ode to the tweethaters: someone must sit behind the wave and declare the idea of tide unproven, their skepticism of fluidity unchanged. That came to mind after reading william brall and tahsin shamma's points that the value isn't there. There's a difference between what you can't see and what isn't there. I don't have to understand tides to derive pleasure from going to the beach and enjoying a swim at my leisure. I'd rather you get in the water yourself than have to explain it to you. Results of using twitter: the laconic art learned under the selection pressure of 140char or less. And, i lost 3 inches from my waist by economizing. Getting back to some -me time... On Wed, Oct 22, 2008 at 3:47 PM, Will Evans [EMAIL PROTECTED]wrote: On Wed, Oct 22, 2008 at 4:38 PM, Tahsin Shamma [EMAIL PROTECTED] wrote: I think it definitely is a personal choice. If I went to a party, I would rather have one night-long deep conversation with 1 person than 50 short conversations with many people. Sure I spend a lot of time on the web, but I also feel that the web has lessened interaction between people on a personal level, to a degree that everyone is just a blurb of their real personality. Agreed - one long conversation in meatspace is definitely better - I still don't buy the notion of a bunch of folks going to a bar, and between sips, tweeting the conversation - but to each his own. If I were to liken Twitter to anything, it would be like setting up your own personal forum/IM chat, a place where only you and your friends and anyone you'd like to share your id with can constantly chat. Yeah - I think @daveIxD likened it to IRC - which seems the closest 'analog' pardon the mixed usage. I agree, the medium is the message, and the medium itself is still too impersonal for me to really communicate with someone. it can be inane and impersonal sometimes - but it can act as a gateway drug to great intimacy with folks, but it's still more group focused, and there is still no I in threesome. (thanks @*jayamorgan http://twitter.com/jayamorgan )* ~ will Where you innovate, how you innovate, and what you innovate are design problems - Will Evans | User Experience Architect tel: +1.617.281.1281 | [EMAIL PROTECTED] aim: semanticwill | gtalk: wkevans4 twitter: semanticwill | skype: semanticwill - Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Twitter
Will, would you please tweet that so i can favorite it? On Wed, Oct 22, 2008 at 5:10 PM, Will Evans [EMAIL PROTECTED]wrote: Add your twitter to your sig - gain more followers, become rockstar, get better job, move to Beverly Hills, get a healthy XXX addiction, check into rehab, recover, go on twitter intervention lecture circuit. On Wed, Oct 22, 2008 at 6:05 PM, Loren Baxter [EMAIL PROTECTED] wrote: I'm still figuring out how Twitter is useful.. it seems like a network that develops pretty slowly. I've gotten to talk to some UX folk that I never might have met otherwise, which is fun. Crowdsourcing is pretty tough when you don't have many followers, but it looks like an awesome power to have. However, one point is clear, that Twitter can connect you painlessly with strangers and / or industry stars. IM never did that, not for me - seems too awkward and personal, like calling someone out of the blue. Random note: I was looking for Mario on twitter and stumbled on his mis-spelling redirect account - totally awesome: https://twitter.com/marioborque Unfortunately I showed up too late to snag laurenbaxter. Loren - http://acleandesign.com On Wed, Oct 22, 2008 at 2:40 PM, Mario Bourque [EMAIL PROTECTED] wrote: Wow, that's a pretty distinguished list (except for me that is). Thanks for including me. I enjoy those conversations too. On Wed, Oct 22, 2008 at 5:03 PM, Steve Baty [EMAIL PROTECTED] wrote: But I thoroughly enjoy the fact that I can chat/banter/debate with fellow practitioners like Russ Unger, Will Evans, Dave Malouf, Dan Brown, Mario Bourque, Livia Labate, Christina Wodtke etc etc at any time throughout the day. -- Mario Bourque Web: www.mariobourque.com Email: [EMAIL PROTECTED] Twitter: www.twitter.com/mariobourque Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- ~ will Where you innovate, how you innovate, and what you innovate are design problems - Will Evans | User Experience Architect tel: +1.617.281.1281 | [EMAIL PROTECTED] aim: semanticwill | gtalk: wkevans4 twitter: semanticwill | skype: semanticwill - Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Twitter
rather, not every need is evenly distributed. On Wed, Oct 22, 2008 at 5:30 PM, Robert Hoekman Jr [EMAIL PROTECTED] wrote: I am also very skeptical of the need for something like this. Not everything is designed to meet a need. -r- Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Good digital voice recorders?
Hi Jenn, Apropos post to read, as I spent this afternoon looking at digital voice recorders. I have to conduct phone and in-person interviews, so I'm looking for a hardware solution to record from the phone. I want digital to archive it on a Vista system. So far, I've found Sony and Olympus models, but am having a hard time finding the critical features or a clear deciding point. Most recommendations led to Olympus, and this model DS-40 http://www.amazon.com/Olympus-Digital-Recorder-ACCESSORY-BUNDLE/dp/B001259XDW/ref=pd_rhf_p_t_2. I even called Olympus to ask about all their models, since i didn't find online tools to help pick. The rep made the impression that some of the VN- models don't work well with Vista. But, for that DS-40 you have to upgrade the firmware for Vista integration. Anyone have a recommendation for phone conversation recording (I won't ask how you use it), and/or success with Vista? Thanks. On Tue, Sep 9, 2008 at 6:46 PM, Jenn Anderson [EMAIL PROTECTED]wrote: Hi all: I'm planning some in-person interviews and am looking for a reliable digital voice recorder. Any advice on models and why you like it is greatly appreciated! Thanks. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Jazzy point for a UX pitch to a bank
Secret sauce revealed. And, the recipe shows to be too potent in its simplicity for the many others - especially those with account teams - to pull off. Thanks for sharing, Jared. On Wed, Sep 3, 2008 at 8:39 AM, Jared Spool [EMAIL PROTECTED] wrote: On Sep 3, 2008, at 8:33 AM, Trost Ann-Marie wrote: I'm doing a UX project pitch to a bank. It includes going mobile. Right now, our ppt. is a little flat and wondered if you all might have a jazzy, shazam point or two that has been effective. Our case studies are solid but just no pop on huge ROI of why they need to sign up now (at least at my read of it). Here's my suggestion (based on virtually no information about your project): Rewrite your ppt to make *no* mention of User Experience, Design, or Usability. Also, nuke your case studies. Instead, focus it entirely on things that your client has identified are the critical challenges in their business. Talk about their issues in their language. The largest usability testing project we've ever done ($750,000 for 72 users with a user remuneration budget of $95,000) we won with a 7 page proposal that never mentioned the word usability once. It talked completely about the client's current problems and how, if we knew more about the customers, we could get them to spend more money. (There were no case studies and the About UIE section was 2 sentences long.) If you really want to be radical, nuke the ppt entirely and don't talk for more than 30 seconds in the first 10 minutes of your time with the client. Instead, just keep asking questions and let them explain their issues to you. If you want to be truly as radical as we are, make your 30 seconds of talking be, You guys seem really smart and with-it. You've got a good team and you've done some amazing stuff. I don't see why you think you need us. What could we possibly do for you that you can't do yourselves? Then sit back as they work really hard to pitch to you why they should be your client. That's how we roll. :) Hope that helps, Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] how to present UX to the whole agency
I just took the role of Director UX at a small interactive marketing agency, and i need to show/tell/present to them what UX is and is not. It's a team of one now that is growing to meet demand. (Our first addition joins next week.) The need: The whole company - from graphic designers who are moving from print to web to account execs to project managers - need to learn a little and a lot about what UX is and does. This is to answer questions like When do we bring you into a project and why? to Why do you make a sitemap instead of the technology team? to Why do you suddenly get to tell me what to design if I'm a designer and you're not? What should I include? Skill sets. Deliverable types. What's worked for you? What lessons did you learn? What do you wish they knew about you when you started? Can you point me to good examples or maybe share one with me directly? I want to steer clear of the What is IxD versus IA type of inside baseball. My first was to set a vision of differentiate and connect along the lines of typical dichotomies design-vs-engineering, art-plus-business, exploration-vs-analyis. I'd like to set up a design problem from a fake project, show a without UX solution, and then show a with UX solution. The with-UX version being improved by diverse problem-solving skills rather than trying the we just design better than you line. My goals: Get involved in more projects. Get involved earlier. Shift from hand-off or check-in with designers and technology teams to a collaborative relationship. I appreciate your thoughts and suggestions. I apologize to those of you who got this on a cross-posting. -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Silverlight pattern library
This post is to request that M$ make a (public) pattern library for Silverlight. And, to ask that if someone knows of one they can share it with me. The problem so far: I'm researching Silverlight and the substantial part of it seems to be buried in *applications that require install*. I do not have admin rights in M$ Vista, so I cannot see the work, thus I cannot evaluate it, thus I cannot share it, and it is not easy for my team to make the case for working with it. I remember years ago when I could simply go to the MSDN section for Common Controls and share those proto-design patterns. I'm looking for the WPF version of that. And, it's ok if I have to use a Silverlight plug-in to view it. It just seems like a significant use case UC0.2: Users discover Silverlight by exploring web, which has condition User does not have - and will not get - Vista admin rights to support installing Silverlight applications needs to be met. This http://msdn.microsoft.com/en-us/library/bb404716(VS.95).aspxhttp://msdn.microsoft.com/en-us/library/bb404716%28VS.95%29.aspxjust doesn't really get me where the old Common Controls would. Maybe someone can point me to an existing one? Thank you for letting me post this request. -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Designing vs. Architecting
if it's well architected, it shouldn't take that long to find them... On Fri, Aug 8, 2008 at 11:50 AM, Jeff Howard [EMAIL PROTECTED] wrote: Dave wrote: Jeff, is there any way for us to get those early conversations BACK into the database. Sure. It'd probably take a little elbow grease but it's possible. I wasn't on the list back then so I'm not sure how many messages we're talking about, but if you're willing to forward the messages to an ixda address we can get them back onto the website. // jeff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=31882 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan UX Director at Gage Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Browser tabs as application navigation
Do you mean that the application will open a (web) browser for each task? Or, do you mean that the application will have tabs for navigating, but all navigation will reside in the application and you were just citing browser tabs as a familiar example? Navigation tabs are fairly well established: http://developer.yahoo.com/ypatterns/pattern.php?pattern=navigationtabs; and http://welie.com/patterns/showPattern.php?patternID=tabbing. To walk through the scenario you described, it sounds like you're mixing up navigating with task completion. Navigation accepts that a person will browse in a manner they decide, allowing them the ability to move up down and side to side in the site structure. Task completion is typically a focused, if not restricted, sequence of actions. If someone has to complete a task in this application, then don't mix it up with tabs meant to navigate. More specifically, you mention that they might complete a task in Tab-*n*, and in order to kick off a new task, they would have to return to Tab-1. The design should be well-architected so that the task hierarchy is clear. That is, the person understands the sequence of actions and how to move through that sequence. For example, clearly labeling, ordering, and presenting the steps in a task sequence like this http://ui-patterns.com/pattern/StepsLeft. Whether you choose to organize the tasks in tabs or to put them each in a separate 'page', it should be obvious to people (outside your project team) what it takes to complete the task, and how to move from one action to the next. If you drop them off at the end and they don't see how to start the next step, then you can expect low success rates. I hope this helps. On Fri, Aug 8, 2008 at 11:22 AM, Jennifer Cummings [EMAIL PROTECTED] wrote: Sorry, I should have noted: yes, we have a captive audience. This is for internal employees to whom we provide the browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=31904 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Silverlight pattern library
re: Public pattern library for Silverlight: The problem in short: I want to see Silverlight's portfolio. Building a pattern library is a suggested solution for showcasing Silverlight work. The specific PL execution means that it's in the parlance of interaction design, which is a major portion of the Expression target audience. re: Silverlight plug-in: Two parts to this problem: 1) Plug-in issues hide SL work in web. 2) SL work in desktop apps is invisible b/c i can't install and run those apps. Part one story: Keyword: should. Yes, SL should just go, but it does not. I can't install v2b2 because i don't have admin rights, so i have to wait to get that in order to view most examples. This is a typical reinforcer of pain w/ MS products. SL and Expression thus look less attractive. What if I build something in v2b2 and then v3 makes it obolete/inaccessible? I wouldn't pass that risk to my clients. Part two story: More of a marketing problem than technology. If there's really good SL work on desktop apps, I'd like to see some of the capabilities. (Of course, not asking to see proprietary stuff, just what it can do.) The core stands: I want to see SL's portfolio to see if it's worth using (SL/Expression). If I can't see it, I can't evaluate that. Or, worse, the evaluation ends with a bad score - sort of an uncontested match. What makes me think I could see this portfolio? Surface marketing campaign. Thanks for the reply. On Fri, Aug 8, 2008 at 1:40 PM, J. Ambrose Little [EMAIL PROTECTED]wrote: Jay, I might be able to help you out, but it is not clear to me exactly what you want. What do you mean by public pattern library for Silverlight? The rest of your post seemed generally about discovering Silverlight, so I'm not sure what exactly you're looking for. As for requiring installation, what are you seeing that requires installation for Silverlight? Once you get the Silverlight plug-in installed, Silverlight apps should just go. It may be that you have the public v1 and are looking at Beta 2 samples? In that case, you do need to get the Beta 2 installed as it is a brand new beast--1.0 was essentially a media player that could be automated via JavaScript. 2.0 has 1.0 + a new scaled down .NET CLR and all the goodies that come along with that. --Ambrose -- Jay A. Morgan Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Silverlight pattern library
I appreciate your judicious if verbose response. Sincerely. However, I just wanted to see what Silverlight can do and whether it's worth working in now. And, I wanted to have it done before lunch today. I might come back to the resources on another Friday when I have time to evaluate new directions. Thanks. On Fri, Aug 8, 2008 at 3:12 PM, J. Ambrose Little [EMAIL PROTECTED]wrote: On Fri, Aug 8, 2008 at 3:23 PM, Jay Morgan [EMAIL PROTECTED] wrote: re: Public pattern library for Silverlight: The problem in short: I want to see Silverlight's portfolio. Building a pattern library is a suggested solution for showcasing Silverlight work. The specific PL execution means that it's in the parlance of interaction design, which is a major portion of the Expression target audience. I think recent discussions here have shown that there is confusion even within the IxD community about the term pattern; hence the desire for clarification--safer not to assume we're on the same page there. I still don't see the value in a Silverlight-specific pattern library--Silverlight would be just one technology in which UI patterns could/would be implemented. Unless you mean, e.g., a control library? If you're looking for the actual widgets that are implementations, then I suggest searching on Silverlight controls. There are a number (~30) of the most common controls (textbox, itemscontrol, datepicker, grid, etc.) available in the beta right now. Microsoft has said they plan on ultimately shipping over 100 controls out of band that folks can use in their apps. I can't speak to whether or not MS has targeted IxD's specifically with Blend. Maybe they meant to, but I tend to agree with Dave Malouf's assessment on that point. Anyhoo, here are some resources for ya: http://silverlight.net/ - The Official Silverlight Community Site http://www.silverlightshow.net/ - Quality Independent Silverlight Community Site http://silverlight.net/Showcase/ - Showcasing SL work on the Web http://www.wynapse.com/ - Silverlight Articles, Blogs, Examples, and More http://msdn.microsoft.com/en-us/library/bb188743.aspx - MSDN Library for Silverlight http://weblogs.asp.net/scottgu/archive/2008/06/06/silverlight-2-beta2-released.aspx - Scott Guthrie is a VP over this stuff, and this is a good (albeit dev-oriented) intro to SL B2. [Plug] I am co-authoring a Silverlight 2 bookhttp://www.amazon.com/Silverlight-Programmers-Reference-Ambrose-Little/dp/0470385405/, so that's another resource, and we have an early access wikihttp://silverlight2.wrox.com/wikifor anyone interested in getting at it before it is published. Of course, the target audience for that is definitely devs. re: Silverlight plug-in: Two parts to this problem: 1) Plug-in issues hide SL work in web. Eh? Flash? Shockwave? Applets? Needing a plugin to further enrich the Web experience is not new, nor are issues with plug-ins (like installs and upgrades) specific to SL. 2) SL work in desktop apps is invisible b/c i can't install and run those apps. Right now, if I'm understanding your issue correctly, there is no offline activation story for SL. There is no AIR-like equivalent to let SL run outside of the browser (or a browser control inside some other app). Part one story: Keyword: should. Yes, SL should just go, but it does not. It does if you have it installed. Same story for Flash and any other plug-in based tech. I can't install v2b2 because i don't have admin rights, so i have to wait to get that in order to view most examples. Last time I checked, you need admin to install Flash and Flex/AIR, too, no? This is a typical reinforcer of pain w/ MS products. Seriously, this is not an MS-only issue. I think there is a double-standard being applied here. SL and Expression thus look less attractive. What if I build something in v2b2 and then v3 makes it obolete/inaccessible? I wouldn't pass that risk to my clients. Think of it this way: Silverlight 1.0 = roughly equivalent to plain Flash in terms of target functionality Silverlight 2+ = more like Flex--there's a lot more to it, so it requires a bigger/different runtime In other words, the difference between v2 and v3 will not be equivalent to that between v1 and v2. What that means in terms of installation updates, I can't say for sure, but I do know that some level of updates will be opt-in automatic for clients once v2 is released. Part two story: More of a marketing problem than technology. If there's really good SL work on desktop apps, I'd like to see some of the capabilities. (Of course, not asking to see proprietary stuff, just what it can do.) The core stands: I want to see SL's portfolio to see if it's worth using (SL/Expression). If I can't see it, I can't evaluate that. Or, worse, the evaluation ends with a bad score - sort of an uncontested match. I'd check out the resources above. SL 2 is still
Re: [IxDA Discuss] Silverlight/rich image galleries
Thanks Captain. I was hoping you'd respond since my obvious-dar is seriously debilitated in the summer heat which enfeebles my web researching. Yours Truly, Captain Morgan On Wed, Aug 6, 2008 at 8:40 AM, Bryan J Busch [EMAIL PROTECTED] wrote: Captain Obvious says: Like on Flickr? http://www.flickr.com/photos/friends/show/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=31832 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan UX Director at Gage Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Silverlight/rich image galleries
I'm looking for examples of image galleries based on rich technology, especially Silverlight. Can anyone share examples? Thanks. -- Jay A. Morgan Information Architecture Scenario-based design. Design Patterns Mental Models. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] filters for a profile search
@ Azmir: The Pump Audio Soundtrack tool was exactly the kind of inspiration I was looking for. A designer and I started sketching out concepts together last week, and it's similar to that tool. It has a good mix of browse-filtering, and I was in the search-then-filter mental set. @ Santiago: Great challenges. To you point, though, people would start with field of practice, since students would be happy to relocate for a new job. Think of it this way: Student studies environmental law in a Florida law school. A firm in Houston, TX, would see him/her as a perfect candidate, since they're looking for someone in the Gulf (of Mexico) region. Applying a field of practice filter and then something for geography would help them narrow to a mid-sized list that they can further winnow. @ Michael: I notice this proficiency w/ Boolean, too. Our challenge is that attorney's might 'destroy' their results if they enter a fields we don't index, and our search engine won't be that strong across all fields in the pilot. We will probably work in keywords for specific fields, and that's part of the overall challenge. Azmir's suggested Pump Audio has a distinct selection for keywords, which suggests a good signal to users that the two methods are not necessarily equivalent. Thanks for the contributions. I'd love to hear more ideas or see more examples. This challenge becomes more frequent, not less. -Jay On Mon, Aug 4, 2008 at 10:18 AM, Michael Moore [EMAIL PROTECTED]wrote: For what it's worth, in my experience lawyers are much better than average users at forming boolean searches - they do it often in eDiscovery and literature searches. (I've done a couple of eDiscovery applications and in testing, the level of sophistication around searching was very high.) The way these types of searches are usually run is to create a group of result sets, and then manipulate the sets. So, for example: - licensed in state = California - Set A - type of law degree - JD - Set B - In A and B - Set C Now, for folks not experienced in searching, I still think Kayak does an amazing job with its checkboxes and sliders. Michael Moore Pure InfoDesign Mill Valley, CA On Thu, Jul 31, 2008 at 7:02 AM, Santiago Bustelo [EMAIL PROTECTED]wrote: In the employment website bumeran.com, we let the user start the search with as little as possible, and filter the results progressively. That takes a lot of guesswork out of the problem (making decisions about results you're going to get, if any, before getting them). And there is no difference if you start the search with keywords, or clicking in a category or suggestion. From the 5 fields you mention, the better suited to be the search starter are state licensed in OR state (showing both will be confusing). Makes no sense to start a search by field of practice, and getting mostly candidates thousands of miles away. Data is never distributed in an uniform fashion across categories, etc, and in many ocassions applying just one filter yields manageable results. With a well thought search engine, that is. If the search engine needs too much input from the user to mask out bad results, then the search engine is asking the user to do the walk. -- Santiago Bustelo // icograma Buenos Aires, Argentina . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=31744 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Michael B. Moore • Pure InfoDesign • 415.246.6690 M • www.pureinfodesign.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Information Architecture Scenario-based design. Design Patterns Mental Models. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Web interactions and the old brain
Hi Bryan, re: seeing banner ads with your peripheral vision: The human eye has different receptor cell types in the focal area than it does on the places far from the focal area. the focal area is - you guessed it - equipped with cells for precise observation. the parts of the retina far from the focal area have cells that are better at 'blunt' perception. detecting motion is one of those. the outer-retina cells detect motion in the peripheri and the eye orients towards it so that the focal area is on the moving object. You can pick up a neuroscience textbook at HalfPrice books that'll have chapters on the retina, which is considered part of the human brain because it's neurons. Here's the neuroscience text I used: http://www.amazon.com/Principles-Neural-Science-Eric-Kandel/dp/0838577016. Or, you could just get a (probably much smaller) book on cognition that'll tell you what you need to know in a nutshell about visual perception. I used Matlin's textbook Cognition. re: the old brain: I've heard more than I ever wanted to about how under certain conditions 'humans revert to using their lizard brain when emergency strikes. Right, when your child is drowning or your life is threatened you're going to use reflexes and ingrained behaviors, but let's not mistake a flashing content container for an attack by a potential predator. Also, the lizard brain concept is going too far, too, since there is a lot of cortex around the older parts of the brain and the brain distributes processing for the kinds of tasks we use in UIs. In a nutshell, our behavior is driven by implicit and explicit thoughts, but it's not likely to reach the point of someone having a fight-or-flight response to a UI. Of course, the value of usability testing is that you'd be able to record the exact moment when someone flees the scene out of fear. For a reverse perspective, though, it's good to see immersive virtual reality being used to treat PTSD. I hope this helps. On Fri, Aug 1, 2008 at 2:37 PM, Bryan J Busch [EMAIL PROTECTED] wrote: I was at a conference once, (either SxSW or Adaptive Path's UX Week), and someone was speaking about banner ads, and how we only see them in our peripheral vision, which makes us nervous because our old brain knows that shadows moving in the corner might well be a tiger, and we should be on alert. Does any of this sound familiar? I'm very interested in how psychology plays a role in web design, but so far I haven't found any resources on the topic. Is there anything you can recommend? Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Information Architecture Scenario-based design. Design Patterns Mental Models. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] filters for a profile search
Hey IxDAers, I'm designing a site that enables law firms to search law student profiles to find job candidates, and have have to build the interface attorneys will use to search the student profiles. I'm struggling with how to start the search. Most fields have set values (state, law school name, law degree, field of practice, state licensed in), and it seems we'd kick it off with filters. There are about 15 such fields to search by, and we've got the primary filters list down to 5 (those stated above). other filters will be progressively disclosed. Searchers could use all 5 primary filters to yield a focused results set - e.g., school name, practice area, state licensed in, degree. Or, searchers could pick one or two filters to yield a large set they can further winnow - e.g., state only. I'm kinda stuck in the search starts with a keyword entry box, or else it's a trip planner mental set. I want to see examples that aren't keyword or trip planner searches, but don't have any in reach. Well, any that are good examples. Can you point me to - or, share a shot of one you like - that starts with filters? Or, offer me advice to help? Thank you. -- Jay A. Morgan Information Architecture Scenario-based design. Design Patterns Mental Models. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] How do people use applications differently from expected?
Hi Petra, Realizing that users pave their own paths through an application is a significant milestone in maturing towards sound design. Applications/sites are usually designed around an *idealized* path through the application, but the real paths users take often do not match the idealized. You specifically mention the Confluence wiki, and I'd point you to Confluence's own study of behavioral patterns with wikis, http://www.wikipatterns.com/http://www.wikipatterns.com/display/wikipatterns/Wikipatterns. That site reflects that Confluence has a good understanding of a few behavior types: - individual users exploring and consuming content - groups of users interacting through the application - individuals using the application as a tool to gain leverage (political or bureaucratic) - and, how social dynamics play out around the tool and the content it supports I have yet to work in a group who understands the interaction between their product and their users so well that they can define (and reliably document) it. I see the challenge being: How do you get the organization to realize the non-ideal, or real, paths through the application and to design for them? In my last ecommerce role, I went so far as to make a flow diagram of the idealized path to product just to show people on each project what we assumed was happening. That explicit diagram made it easier to talk about less discussed, but highly common, real paths we saw users taking through an experience. After all, it's hard enough for a large team to imagine an abstract path for one scenario, much less for them to imagine several competing paths. Once you name and reveal the ideal path, use metrics to support the fact users pave their own way. I would call you out on the practice of deciding to hide/show navigation in the wiki, though. Rather than a priori hiding the nav, release it and find out how people use it. I have to reflect on the many times I've seen a stakeholder fiat to remove that feature, when there is good evidence that it will add to a better user experience. I'd rather try it out and learn what direction to take by user behavior than to dictate it myself. I hope this helps. -Jay On Fri, Jul 11, 2008 at 6:53 AM, Petra Liverani [EMAIL PROTECTED] wrote: I seem to remember that in an earlier post Robert mentioned that users will not always utililse an application as expected, for example, using a wiki as a project management tool. When our company got a Confluence wiki I initially considered creating a space for a group of users but decided against it because there was no navigation menu. I later discovered there was a left navigation menu plug-in and saw other sites using the left nav with a Search above it. The position of the Search seemed so much friendlier than the remote default top right position so I had the space created with the left nav and friendlier Search. Shortly afterwards I discovered that the faster operators were using the Search to navigate the space and not bothering with the left nav. Indeed, I used the Search myself the same way - in their space though I generally used the left nav in my own space. Ironically, although it was the lack of a left nav that stopped me creating the space in the first place, I seriously thought of the possibility of removing it as perhaps a way to stop users wasting time drilling down looking for things when they could find it much more quickly with the Search. However, I feel sure users wouldn't have used the remote Search for navigation if the more friendly-placed Search wasn't there - partly because of its position and partly because its default is to search the whole wiki rather than the wiki space which makes it more cumbersome. What other ways have you experienced people using applications differently from expected? Regards, Petra Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Information Architecture Scenario-based design. Design Patterns Mental Models. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] [off-topic] work for equity
Hi Gabriel, Use a sliding scale weighted towards pay in the present and towards equity in the future. Get the agreement in writing. A bit more detail: It's a new venture, so you want to realize some short-term value now and as you progress. Getting paid today means that if they have to close the doors on short notice, you've used your time wisely. After all, you could be doing something else with your time that has pay and benefits. If the company, its revenues, and your role develop as time goes on, then your remuneration would shift to some pay plus some equity. Use milestones as clear markers for when and how to shift. Milestones could be revenues, amount of time in operations, or client portfolio, or a combination. For example, you get 100% pay until they reach $1M quarterly revenue, and then it shifts to 75% pay 25% equity. (You should work out the dollar value of that equity so you know it's 25% of your total. This could mean you stay at the same pay amount and add equity on top.) Or, if you bring on new business, then your equity is balanced to how much that new business increases the overall portfolio. This way, at any end point, you'll have been paid and friends can stay friends. In the distant future, your remuneration could shift to something like 10% pay and 90% equity, which should reflect your role maturing to something more like a managing partner than a billable resource. It worries me to see something like, i work for them now for pay, but we're talking about me getting equity. Really? What's your confidence level? Get it in writing. Better, put it in writing and take it to them. When it requires action on their part, you'll start to see their intentions and they will see yours. (it's just like any other client - you only have a deal when the contract is signed.) I hope this helps. -Jay On Tue, Jun 24, 2008 at 8:16 PM, Gabriel Friedman [EMAIL PROTECTED] wrote: Hi - Sorry for the slightly off-topic posting, but the quality of this list makes it my first choice; and I expect some of you have experience with this question. I may have a chance to work for a small (3-person) startup. They have seed capital, a good idea, a wireframe, and are now looking to design a working prototype. My role would be designer/UI/UX guy. I'm impressed with the team and the idea, and would like to negotiate for equity rather than pay (it's a freelance position). I'm not sure where to start, or how to value my contribution. Any thoughts on how to approach this question? Thanks, Gabe Friedman Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Information Architecture Scenario-based design. Design Patterns Mental Models. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Spatial reasoning and spatial memory
Hi Morten, I think spatial cognition will match what you're looking for. It's usually called spatial cognition in the academic literature. So, memory is a part of cognition, as are attention and perception. As you read about spatial cognition in general, you'll find the research will then focus in one area or the other. The most prolific author I remember in this area was Barbara Tversky http://waldron.stanford.edu/faculty/tversky.html, wife of Amos Tversky. (Amos later became one of the only psychologists to win a Nobel Prize. It was the prize for Economics, given for his work on biases in cognitive heuristics http://en.wikipedia.org/wiki/Cognitive_bias.) Barbara has a few chapters in this huge book: http://www.amazon.com/Oxford-Handbook-Memory-Endel-Tulving/dp/0195122658, which is a good place to start since I assume you can find it in a library and be able to get a lot of resources from it. I notice she's got some articles in ACM, too, if you're a member there. A bit about spatial cognition, memory, and perception: Some of BTversky's work deals with how a person sets up a frame of reference. It can be egocentric, based on one's own location, or allocentric, based on another's location. This is important in how you learn, remember, navigate, or judge a space - even if it's an abstract space. So, users might try to learn an abstract space by figuring out a frame of reference to explain how it's structured. (Their mental model now has a spatial component to it.) Of course, their judgment can be messed up by inherent biases or other habits. BTversky writes about one called the landmark fallacy, where people judge space differently based on their proximity to a landmark. I say all of this because you can use this stuff to structure an experience well and to supplement gaps in peoples' judgment. As I said earlier, cognition is the main topic. Attention, memory, and perception are all parts of cognition. I think you'll get better results by looking for spatial cognition and then branching out from there. (I write all this 'cause i studied cognitive science in school and absolutely loved this part of the research and how it informed mental model studies.) I hope this helps. - Jay On Wed, Apr 9, 2008 at 5:47 AM, Morten Hjerde [EMAIL PROTECTED] wrote: I'm currently thinking a lot about spatial reasoning and spatial memory related to small screens. There is a lot of work done on spatial reasoning by the Gestalt psychologists. I'm familiar with the gestalt principles (the little education I have is in typography). But I haven't found much on spatial memory. I found an article by Gabriel White in *Interactions* about the MotoFone with some discussion on spatial and gestural memory. Does anyone know about additional resources or research on spatial memory? -- Morten Hjerde http://sender11.typepad.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Information Architect. Business man. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] UX Design Process
Hi Jonathan, I recommend you make a menu of services, and that you have a simple-medium-advanced version of each service. Your skill and flexibility will guide you in setting the scope for each project. The menu of services: Showcasing your work in a one-page document gives your teammates the predictability they need as they learn the value you provide. I have been the main UX guy in a formal PMI-certified team, and one of many UX people in a more laissez-faire environment. In each case, the problem before me was deciding on, recommending, and justifying specific exercises. I realized over time that presenting a clean, one-page overview of what I offer is a powerful and simple tool. Most importantly, it makes my work more predictable and familiar to my users/teammates. I noticed that after a few meetings when I'd bring the menu that they would start referencing it. They were learning my system with very little effort. Soon, they got good at figuring out what I'd propose for a type of project. The alternative I see is that some people try to *explain* UX methods to their team. That's like trying to explain an interface to the user before they can use it. You notice they don't want your dogma - they want your help, and they want it now. So, giving them something short, predictable, regular menu made it much faster and easier. In case one page seems too simplified, I'll admit there are more pages that unpack from the first one. For example, I have a full checklist for usability testing that includes refresh browser(s), clear history, and restart if necessary to prepare for the next user. The level of detail behind the scenes is up to you. The graduated simple-medium-advanced version of each method in the menu: Each project demands a unique blend of work that you can prepare for. I'll use personas as an example. For instance, if I have to turn around a new site in a couple of weeks and have no time/budget for user interviews, then I'll write ad hoc profiles that are the simple version. If I have a full redesign with big budget and more than a year's time, then I'll do exploratory testing to figure out user goals and mind-sets, which might be the medium version. If we can go out and interview users before anything else and define comprehensive personas for a product/site, then that's the advanced version. In many ways, this gradation of work types is most valuable to me/the UX team. It's like the recipes behind my menu of services. But, it's a great way to show the team how you're tailoring your work from one project to another. When they see that from you, they start to see how flexible you are and it leaves the impression that you're really listening and thinking on your feet. Plus, it's good for the budget to be able to tailor your work. The notepad version of my process: I use scenario-based design. (It's not trademarked, so I can sleep at night after doing it.) Scenario-based design: determine user goals + business goals write scenarios (how users accomplish those goals; success and failure criteria) outline/define features + requirements, prioritized by business and/or user goal iterative design + testing I hope this helps. - Jay On Fri, Apr 4, 2008 at 2:39 PM, Abbett, Jonathan [EMAIL PROTECTED] wrote: I work in a small open-source software development team within a medical informatics research group. Until last year, our development methodologies had been haphazard -- there were only two or three of us working in the same room, and we were devising our software's requirements as needed. Now we have a substantial relationship with a corporate partner, the group is growing rapidly, and we're implementing more formal development workflows, lifecycles, and conventions. As the UI guy, I've taken it upon myself to devise a User Experience Design Process. Ideally, it will identify how the UX team will work together with project management, the engineering team, and external stakeholders, and describe what tools/deliverables will be used (personas, user stories, use cases, mockups, wireframes, etc.). The materials I've found about process have been very heavy, seemingly from corporate environments, so I'm curious if anyone out there, particularly those in small/medium-sized groups or teams using Agile methodology, can share their design lifecycles. Thanks, Jonathan __ Jonathan Abbett [EMAIL PROTECTED] IndivoHealth PCHR Children's Hospital Informatics Program http://www.indivohealth.org/ http://www.chip.org Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Recruiters
While I suffer the same predicament, I find it amusing that ask Why can't recruiters read?. A common assumption is that users do not read when trying to accomplish a task. Whenever they contact me w/ Leonardo job or a J2EE job, I remind myself that these users are motivated by incentives to find candidates. Unfortunately, that mixes with their nearly complete lack of familiarity with terms that we take for granted. You could mine that opportunity and build an app that aggregates jobs and candidates, then maps skills. That might look like a wizard to an uninformed recruiter, and it would be a big relief to people like us. I hope this helps. On Thu, Mar 27, 2008 at 12:55 PM, W Evans [EMAIL PROTECTED] wrote: Hi, is this Will Evans, the unknown voice asked. Yes, it is, who is this? This is Sarah X from CTR, Clueless Technical Resources, and we had an opportunity that we think might be a great fit for you. Really - do tell? We have a great opportunity for a 3 month contract as a J2EE Architect for a Fortune 500 company in Des Moines, Iowa. Excellent - you do realize that I have never coded java before, I am moving to DC on Saturday...and don't travel for short term contract work... Can I ask you what your rate is Um... a three month contract 1000 miles from where I live doing something I have never done for a big evil multinational that destroys labor unions while not offering health care benefits to it's employeescan I get back to you on that? -- Why can't recruiters read? I know I have had a resume posted on Monster since about 2003, and I do update it every 6 months or so even though I have never gotten a job from monster - but what really burns my goat is that I very clearly say: 1. I have done IA and IxD work for a really long time 2. I have no interest in relocating for short term contracts 3. how much I cost Yet they never read that. I want to put together a list of all the Good not evil recruiting firms that actually know the difference between an interaction designer, information architect, and UI engineer - at least knows enough to know we aren't Java or .Net engineers. Post back to me recruiters that are great -on either side of the hiring equation. It might be nice to have a list of places to go that get us -- ~ will Where you innovate, how you innovate, and what you innovate are design problems Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Jay A. Morgan Information Architect. Business man. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
