Re: [slim] Logitech servers down in the UK again?

2011-08-31 Thread alirenn

Nick_G;654211 Wrote: 
 ...and because it's the most convenient solution for people like me who
 use it to listen to streaming services. It should be a given that you
 can connect to a remote server directly; it's a feature of all internet
 streaming devices. Otherwise, why have it in the first place?
 
 Regards,
 Nick

I bought the box to listen to streaming sevices as well and I am not
breally happy with it, since the SBserver is not working reliably.
Serveral houirs a day (e.g. yesterday) I cannot listen to the radio
because it is messed up. And I did not buy the box to study information
technology but to use it as an radio etc.
Guess i would not buy it again...


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

I've come back from work after leaving the Touch unplugged all day,
switched it on and found it very slow at connecting. In fact the second
time I tried to connect via MySB I just got the spinning cursor. Third
time I get 'Bad Gateway' and sure enough, on the Mac when I try to
refresh MySB Favourites I get a '504 Gateway Time-out' error.

There's definitely something up with the Logitech servers I think...


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

OK - now I can connect on the Mac - time to try on the Touch...

...'We could not connect to MySqueezebox.com'!

This really needs to be sorted out!


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

Nope - it's lost the connection to MySB again, on the Touch and the
Mac

It's like a constant battle of wills between myself and this damn
Squeezebox.


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

Nick_G;654118 Wrote: 
 Nope - it's lost the connection to MySB again, on the Touch and the
 Mac
 
 It's like a constant battle of wills between myself and this damn
 Squeezebox.

Given the intermittent problems, I still think you have a network
issue. Have you tried to give the TOUCH a static (fixed) IP address
(not a reserved DHCP address).  

1. Temporarily turn off your DHCP server in router. (may need to then
reboot router)
2. unplug then replug TOUCH. It will try to find an IP address then
fail.
3. Then Touch should offer up on its menu the option to manually enter
IP address. Use something like the following:

IP Address:  192.168.1.25   (I use the 25 as it is below the range of
.100 where the DHCP server starts assigning addresses)
GATEWAY 255.255.255.0
DNS:  192.168.1.1  (this is my router's address).

Once done, your TOUCH will have a fixed IP address. May not help, but
can't hurt. All my SB players (and my controllers) are fixed IP
addresses. Actually, everything in my house that doesn't move I've set
up with fixed. So only laptops and iphones/ipads are DHCP IP addresses.


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System 1: Vortexbox Appliance (1.5)  SbS 7.5.4  Transporter, Touch,
Boom, Radio w/Battery (all ethernet except Radio)
System 2: Win7(64) laptop  SbS 7.6.1  Touch, Boom, Radio w/Battery
(all ethernet except Radio and laptop)
Retired: SB3, Duet Receiver
Controlled at both locations with: iPhone (iPeng), iPad (iPeng 
SqueezePad), CONTROLLER, or SqueezePlay 7.6 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Additional Tagging - mp3tag

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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

garym;654125 Wrote: 
 Given the intermittent problems, I still think you have a network issue.
 Have you tried to give the TOUCH a static (fixed) IP address (not a
 reserved DHCP address).  
 
 1. Temporarily turn off your DHCP server in router. (may need to then
 reboot router)
 2. unplug then replug TOUCH. It will try to find an IP address then
 fail.
 3. Then Touch should offer up on its menu the option to manually enter
 IP address. Use something like the following:
 
 IP Address:  192.168.1.25   (I use the 25 as it is below the range of
 .100 where the DHCP server starts assigning addresses)
 GATEWAY 255.255.255.0
 DNS:  192.168.1.1  (this is my router's address).
 
 4. turn DHCP back to ON in router.
 
 
 Once done, your TOUCH will have a fixed IP address. May not help, but
 can't hurt. All my SB players (and my controllers) are fixed IP
 addresses. Actually, everything in my house that doesn't leave the
 house I've set up with fixed. So only laptops and iphones/ipads are
 DHCP IP addresses.

Thanks Gary.

Are you saying that if the last number in the IP address is less than
100 then it is fixed? If so then mine is fixed. I have the same IP
address appearing in the Squeezebox Server Status page as I do in the
Networking pane in System Preferences on the Mac, and as far as I know
it doesn't change.

Regards,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

Nick_G;654162 Wrote: 
 Thanks Gary.
 
 Are you saying that if the last number in the IP address is less than
 100 then it is fixed? If so then mine is fixed. I have the same IP
 address appearing in the Squeezebox Server Status page as I do in the
 Networking pane in System Preferences on the Mac, and as far as I know
 it doesn't change.
 
 Regards,
 Nick

I'm not on a mac, so not sure, but I'm thinking the SbS status page is
showing the IP address of the computer running SbS (your MAC). This is
different from the IP address of the SB Touch itself.

most routers I know of have an address of something like 192.168.1.1 or
192.168.0.1.   Then most are set to assign DHCP addresses of something
like 192.168.1.100 to 192.168.1.254.  So to set a fixed IP address it
should be outside the DHCP range.  Above .1 (which is the router) and
below .100 or above .254.

What sort of router do you have. Do you know how to access it from your
web browser? Could be something like this address in your webbrowers:

http://192.168.1.1/


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System 1: Vortexbox Appliance (1.5)  SbS 7.5.4  Transporter, Touch,
Boom, Radio w/Battery (all ethernet except Radio)
System 2: Win7(64) laptop  SbS 7.6.1  Touch, Boom, Radio w/Battery
(all ethernet except Radio and laptop)
Retired: SB3, Duet Receiver
Controlled at both locations with: iPhone (iPeng), iPad (iPeng 
SqueezePad), CONTROLLER, or SqueezePlay 7.6 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Additional Tagging - mp3tag

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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread alfista

garym;654125 Wrote: 
 Given the intermittent problems, I still think you have a network issue.
 Have you tried to give the TOUCH a static (fixed) IP address (not a
 reserved DHCP address). 
Then again, you haven't been treated to the european MSB experience.
It's the definition of intermittent. From a computer on ethernet I can
sometimes access the web page, my SB3 is freqently disconnected for
longer or shorter periods, if I use the diagnostic feature of SBS it
reports communication failure with MSB (currently only on port 9000).
It's just the way the server available to us over here works, it can be
rock solid for a long time and then without warning (and most notably
without any explanation from Logitech) it starts going up and down like
a yoyo for months on end. Often it's only one protocol at a time that's
unreliable, thus only one class of equipment is affected (slim or fat
clients). And as you could see in the thread on the official forum,
Logitech isn't likely to open a support ticket on this issue.

Oh BTW, it's my estimation that messing about with fixed IP addresses
has caused more problems for SB users in total than it has solved.
Unless you know very well why you absolutely need fixed IP, stay with
dynamic.
I may be wrong, but either way, it won't help one bit with MSB in
europe when it's having a bad month or three.


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

garym;654164 Wrote: 
 I'm not on a mac, so not sure, but I'm thinking the SbS status page is
 showing the IP address of the computer running SbS (your MAC). This is
 different from the IP address of the SB Touch itself.
 
 most routers I know of have an address of something like 192.168.1.1 or
 192.168.0.1.   Then most are set to assign DHCP addresses of something
 like 192.168.1.100 to 192.168.1.254.  So to set a fixed IP address it
 should be outside the DHCP range.  Above .1 (which is the router) and
 below .100 or above .254.
 
 What sort of router do you have. Do you know how to access it from your
 web browser? Could be something like this address in your webbrowers:
 
 http://192.168.1.1/

The router is an Orange Livebox. My IP address fits those criteria that
you mention above: above .1, and below .100, and therefore outside the
DHCP range. So I'm concluding that I already do have a fixed IP
address.

And yes, that url above does access my router.

Regards,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

alfista;654166 Wrote: 
 Then again, you haven't been treated to the european MSB experience.
 It's the definition of intermittent. From a computer on ethernet I can
 sometimes access the web page, my SB3 is freqently disconnected for
 longer or shorter periods, if I use the diagnostic feature of SBS it
 reports communication failure with MSB (currently only on port 9000).
 It's just the way the server available to us over here works, it can be
 rock solid for a long time and then without warning (and most notably
 without any explanation from Logitech) it starts going up and down like
 a yoyo for months on end. Often it's only one protocol at a time that's
 unreliable, thus only one class of equipment is affected (slim or fat
 clients). And as you could see in the thread on the official forum,
 Logitech isn't likely to open a support ticket on this issue.
 
 Oh BTW, it's my estimation that messing about with fixed IP addresses
 has caused more problems for SB users in total than it has solved.
 Unless you know very well why you absolutely need fixed IP, stay with
 dynamic.
 I may be wrong, but either way, it won't help one bit with MSB in
 europe when it's having a bad month or three.

agree that I'm ignorant of dealing with non-US mysb.com servers and
they do seem to cause lots of problems. Seems odd that the US servers
are more stable given that Logitech is a Swiss company!


-- 
garym

System 1: Vortexbox Appliance (1.5)  SbS 7.5.4  Transporter, Touch,
Boom, Radio w/Battery (all ethernet except Radio)
System 2: Win7(64) laptop  SbS 7.6.1  Touch, Boom, Radio w/Battery
(all ethernet except Radio and laptop)
Retired: SB3, Duet Receiver
Controlled at both locations with: iPhone (iPeng), iPad (iPeng 
SqueezePad), CONTROLLER, or SqueezePlay 7.6 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Additional Tagging - mp3tag

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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

Nick_G;654167 Wrote: 
 The router is an Orange Livebox. My IP address fits those criteria that
 you mention above: above .1, and below .100, and therefore outside the
 DHCP range. So I'm concluding that I already do have a fixed IP
 address.
 
 And yes, that url above does access my router.
 
 Regards,
 Nick

hmmm, odd that the touch would have a fixed IP without you having given
it one. It wouldn't have been automatic.  But in any case, a quick
search of the forum led me to lots of posts that complain about issues
with using the Orange Livebox. And the IP address is not likely your
main issue in any case.  It may very well be that you're suffering from
the European mysb.com server issue that several people are talking about
and the problem is not on your end at all.


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System 1: Vortexbox Appliance (1.5)  SbS 7.5.4  Transporter, Touch,
Boom, Radio w/Battery (all ethernet except Radio)
System 2: Win7(64) laptop  SbS 7.6.1  Touch, Boom, Radio w/Battery
(all ethernet except Radio and laptop)
Retired: SB3, Duet Receiver
Controlled at both locations with: iPhone (iPeng), iPad (iPeng 
SqueezePad), CONTROLLER, or SqueezePlay 7.6 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Additional Tagging - mp3tag

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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Mnyb

Sometimes it can even be country specific or isp specific ?

A lot of people have trouble tonigth, but the website is still up from
where I'm at

I can use shoutcast via mysb.com with SqueezePad in a hotell room with
thier shodddy wifi rigth now ?


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Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: SB3 + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad 64gB wifi +3g with iPengHD  SqueezePad

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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

garym;654171 Wrote: 
 hmmm, odd that the touch would have a fixed IP without you having given
 it one. It wouldn't have been automatic.  But in any case, a quick
 search of the forum led me to lots of posts that complain about issues
 with using the Orange Livebox. And the IP address is not likely your
 main issue in any case.  It may very well be that you're suffering from
 the European mysb.com server issue that several people are talking about
 and the problem is not on your end at all.

That is what I was thinking Gary.

The most reliable way of getting a consistent experience on the Touch
at present is by using my local SBS, but that means having the computer
awake, and also 99.95% of my Favourites are stored on MySB (about 280).

I just wish Logitech would acknowledge that there appears to be a major
problem; whether it's with their servers, or the interaction of the
latest firmware with their servers (as castalla suggested) or a
combination of both, it would be good to know that the problem is being
looked into.

Otherwise, as I mentioned before, I will seriously consider buying my
next network music device from another company.

Regards,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

And would you believe it - just after my PS note above, the Touch has
gone to standby and lost MySB again. I can still access it via the web
though.


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

Nick_G;654177 Wrote: 
 That is what I was thinking Gary.
 
 The most reliable way of getting a consistent experience on the Touch
 at present is by using my local SBS, but that means having the computer
 awake, and also 99.95% of my Favourites are stored on MySB (about 280).
 
 I just wish Logitech would acknowledge that there appears to be a major
 problem; whether it's with their servers, or the interaction of the
 latest firmware with their servers (as castalla suggested) or a
 combination of both, it would be good to know that the problem is being
 looked into.
 
 Otherwise, as I mentioned before, I will seriously consider buying my
 next network music device from another company.
 
 Regards,
 Nick
 
 PS so far for the last hour or so the Touch is behaving itself.

Agree Nick (and just posted that sentiment in the squeebox Radio Down
again thread.  And yes, use of SbS 24/7 solves LOTS of problems I
think.  One thing to consider re: favorites. On the bottom of the
favorites list on mysb.com, you can save the list to an opml file. 
I've done that in the past, and then imported that into SbS.  Bingo,
all my favorites now in SbS as well.

Even better, I've set up my favorites using folders and subfolders
within SbS, then saved the opml file from there. Then I've hosted
this favorites.opml file on a bit of free webspace I have with my
internet provider.  I create a FAVORITE on mysb.com with the URL of the
hosted file, name it Gary's SbS Favorites, then it shows up as a
favorite on mysb.com and when I select it, I have all the favorites,
including folder structure.  I don't really use mysb.com much, if any,
but if I do (and when I did), all my organized favorites from SbS were
there.

p.s. I had no clue I had any webspace for hosting from my internet
provider until I started poking about.


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System 1: Vortexbox Appliance (1.5)  SbS 7.5.4  Transporter, Touch,
Boom, Radio w/Battery (all ethernet except Radio)
System 2: Win7(64) laptop  SbS 7.6.1  Touch, Boom, Radio w/Battery
(all ethernet except Radio and laptop)
Retired: SB3, Duet Receiver
Controlled at both locations with: iPhone (iPeng), iPad (iPeng 
SqueezePad), CONTROLLER, or SqueezePlay 7.6 on Win7(64) laptop
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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

And then even the Mac stopped accessing MySB Favourites for a minute or
so. Definitely still very flaky.


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread castalla

Given this seems a Europe issue - would this work  do a factory
reset (painful, I know) then in the setup choose the US servers.  I
guess because we are in EU we just choose Europe.

Anybody tried that - what happens?


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Mnyb


The most reliable way of getting a consistent experience on the Touch
at present is by using my local SBS, but that means having the computer
awake, and also 99.95% of my Favourites are stored on MySB 


If you have mysqueezebox.com integration on and your login set in your
local server ( mysqueezebox.com tab ).
look in yor favorites it should have an  on mysqueezebox.com entry
,here you can acess these favorites.
For reasons unknown to me mysb.com can be a resoanable stable
background service for the local server at the same time it's knackered
on direct contact ?

Still, server load, if enough users disconects, the server may recover
, to die again when enough users are back online ?


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Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: SB3 + powered Fostex PM0.4
Misc use: Radio (with battery)
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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

Nick_G;654188 Wrote: 
 And then even the Mac stopped accessing MySB Favourites for a minute or
 so. Definitely still very flaky.

hate to say it, but a vortexbox appliance (or equivalent headless unit
stuck in a back closet somewhere) is a very nice investment. On 24/7.
About $20 electric cost to run per year 24/7, and very stable unit for
running SbS (and serving up video, being a network storage unit, etc.).
And vortexbox ISO can be installed on just about any old PC, doesn't
have to be that powerful if it is only doing this duty


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System 1: Vortexbox Appliance (1.5)  SbS 7.5.4  Transporter, Touch,
Boom, Radio w/Battery (all ethernet except Radio)
System 2: Win7(64) laptop  SbS 7.6.1  Touch, Boom, Radio w/Battery
(all ethernet except Radio and laptop)
Retired: SB3, Duet Receiver
Controlled at both locations with: iPhone (iPeng), iPad (iPeng 
SqueezePad), CONTROLLER, or SqueezePlay 7.6 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Additional Tagging - mp3tag

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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

Mnyb;654191 Wrote: 
 
 For reasons unknown to me mysb.com can be a resoanable stable
 background service for the local server at the same time it's knackered
 on direct contact ?

Yes, very good point. The only time I remember mysb.com being down in
the states for me (maybe a couple of decembers ago), I switched to SbS
and everything worked fine (even the services that needed the mysb.com
backend to work). So using mysb.com directly and having SbS, logged in
to mysb.com in the background, are definitely two different things.


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System 1: Vortexbox Appliance (1.5)  SbS 7.5.4  Transporter, Touch,
Boom, Radio w/Battery (all ethernet except Radio)
System 2: Win7(64) laptop  SbS 7.6.1  Touch, Boom, Radio w/Battery
(all ethernet except Radio and laptop)
Retired: SB3, Duet Receiver
Controlled at both locations with: iPhone (iPeng), iPad (iPeng 
SqueezePad), CONTROLLER, or SqueezePlay 7.6 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Additional Tagging - mp3tag

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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread castalla

Well, I've got triple redundancy then - two win7 servers, and one linux
arm tablet.

Still, I just hate it when there's a significant feature which just
doesn't work!


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

Mnyb;654191 Wrote: 
 
 The most reliable way of getting a consistent experience on the Touch
 at present is by using my local SBS, but that means having the computer
 awake, and also 99.95% of my Favourites are stored on MySB 
 
 
 If you have mysqueezebox.com integration on and your login set in your
 local server ( mysqueezebox.com tab ).
 look in yor favorites it should have an  on mysqueezebox.com entry
 ,here you can acess these favorites.
 For reasons unknown to me mysb.com can be a resoanable stable
 background service for the local server at the same time it's knackered
 on direct contact ?
 
 Still, server load, if enough users disconects, the server may recover
 , to die again when enough users are back online ?

Thanks, yes I can access the MySB Favourites using this method but I
prefer going through MySB if I can as I can use the Touch independently
of the computer that way.

At the moment if I try to switch to MySB on the Touch then nothing
happens, which suggests that the Touch can't see it.

Regards,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

garym;654195 Wrote: 
 Yes, very good point. The only time I remember mysb.com being down in
 the states for me (maybe a couple of decembers ago), I switched to SbS
 and everything worked fine (even the services that needed the mysb.com
 backend to work). So using mysb.com directly and having SbS, logged in
 to mysb.com in the background, are definitely two different things.

Exactly - I can access it via SBS on the Touch but if I try to go
direct it doesn't want to know.

Why is this?


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

Nick_G;654198 Wrote: 
 Exactly - I can access it via SBS on the Touch but if I try to go direct
 it doesn't want to know.
 
 Why is this?

I wish I knew...


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread aubuti

castalla;654196 Wrote: 
 Well, I've got triple redundancy then - two win7 servers, and one linux
 arm tablet.
Then why are you ever connecting directly to mysb.com? In 'another
post'
(http://forums.slimdevices.com/showthread.php?p=653985#post653985) you
said something about doing it for the non-geek members of the family,
but it seems to me the best favor you could do them (and yourself
during mysb.com outages like this) is to leave a local server running,
saving where you can by using power management. The non-geeks will
never know the difference, except that the apparent problems will drop
dramatically because your local server is more reliable than mysb.com.


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread alfista

garym;654183 Wrote: 
 And yes, use of SbS 24/7 solves LOTS of problems I think.
Undoubtedly, it's however not reasonable to expect those who only use
their systems for listening to online content (web radio, Spotify et
al) to install and maintain SBS. And since SBS relies on MSB to provide
access to some of the online music services you may still experience
outages if MSB goes down, although it does seem to be less frequent.
The long and short of it is, unless you're only listening to your own
library you pretty much have to depend on MSB being available, if it's
flaky then all bets are off regardless of what equipment you're able to
set up yourself.


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

aubuti;654201 Wrote: 
 then why are you ever connecting directly to mysb.com? In 'another post'
 (http://forums.slimdevices.com/showthread.php?p=653985#post653985) you
 said something about doing it for the non-geek members of the family,
 but it seems to me the best favor you could do them (and yourself
 during mysb.com outages like this) is to leave a local server running,
 saving where you can by using power management. The non-geeks will
 never know the difference, except that the apparent problems will drop
 dramatically because your local server is more reliable than mysb.com.

+1 +1 +1


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread castalla

aubuti;654201 Wrote: 
 Then why are you ever connecting directly to mysb.com? 

... err, like Everest, because it is there!


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

castalla;654206 Wrote: 
 ... err, like Everest, because it is there!

So you can beat your head against the wall, trying to bust open a hole
to get outside or you can go through the open door nearby. But you keep
trying the wall approach because it must be possible.  Oh well,
everyone needs their hobbies.  ;-)


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread Nick_G

garym;654210 Wrote: 
 So you can beat your head against the wall, trying to bust open a hole
 to get outside or you can go through the open door nearby. But you keep
 trying the wall approach because it must be possible.  Oh well,
 everyone needs their hobbies.  ;-)

...and because it's the most convenient solution for people like me who
use it to listen to streaming services. It should be a given that you
can connect to MySB directly, otherwise, why have it in the first
place?

Regards,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread castalla

Well, this evening's TV schedule is utter tat ... gotta fill in the
abyss somehow!

If the greedy part-time capitalists hadn't scooped all the 99$ HP
Touchpads (and reselling for 250) then I could have been wrangling with
their operating system!  Gr.


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

Nick_G;654211 Wrote: 
 ...and because it's the most convenient solution for people like me who
 use it to listen to streaming services. It should be a given that you
 can connect to MySB directly, otherwise, why have it in the first
 place?
 
 Regards,
 Nick

I don't disagree with you. My comment was to the other poster who seems
to have servers running anyhow but wants to connect to mysb.com because
its there. And I even understand his point. I like my stuff to work,
even the options I never use I want to work.  ;-)

p.s. For those of you who are thinking right now, I'd like a SONOS that
simply worked, you should at least hang out at their forums for a few
weeks first. They have about the same number of complaints as SB. Some
differing issues, but all is not rosy there either. Frankly, networked
streaming devices are not yet at the toaster level (plug it in and it
works).


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread garym

castalla;654233 Wrote: 
 ...now, don't get me started on Toasters!

Actually, toaster is probably a bad example. My wife tells me that she
can't replace our old toaster because all of the new ones she buys
just don't work right  ;-)


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread castalla

garym;654224 Wrote: 
 the toaster level (plug it in and it works).

...now, don't get me started on Toasters!


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Re: [slim] Logitech servers down in the UK again?

2011-08-30 Thread castalla

Never understood what was wrong with the old coal fire and a toasting
fork (plus burnt fingers).

All these new-fangled gadgets, eh?


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Re: [slim] Logitech servers down in the UK again?

2011-08-29 Thread Nick_G

simonjedrake;653718 Wrote: 
 Nick.
 All my prevoius SB issues in the early days were all related to local
 wifi issues, as soon as I changed to using powerplugs on those SB
 devices in low signal parts of my house all the connectivity issues
 went away - and for many years I have have had a rock solid
 connectivity setup.

OK thanks for the advice. I just checked the Wi-Fi signal strength just
now and it was showing between 83-90% which seems pretty good to me.
Next time it loses the network I'll have another look.

Regards,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-29 Thread Nick_G

Actually thinking about this, I seem to recall that when this problem
occurs the Touch will often work OK when I switch to the Mac LAN,
although sometimes it still refused to connect to MySB Favourites. But
I think I could still access Favourites stored on the LAN. So I'm not
sure it's as simple as Wi-Fi issues as it uses the wireless router to
connect to the internet.

I'll test the Wi-Fi signal and also the LAN next time it happens
though.

Regards,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-29 Thread garym

Nick_G;653819 Wrote: 
 OK thanks for the advice. I just checked the Wi-Fi signal strength just
 now and it was showing between 83-90% which seems pretty good to me.
 Next time it loses the network I'll have another look.
 
 Regards,
 Nick

did you also use some program like netstumbler (or equivalent for Mac)
to see what other local WIFI networks you see and what channels they
are on? Even with a strong signal, if you're on the same channel with
another strong signal you can have problems. Heck, some around here
solved their problem when they discovered a near neighbor using a baby
monitor. Mirowaves can be a problem. I know I kept loosing my WIFI
connection just because of picking up my 2.4gh wireless phone. DECT 6.0
phones solved that problem.

Also, make sure that broadcasting SSID is turned to ON (off is not any
security anyhow, it just causes problems).


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Re: [slim] Logitech servers down in the UK again?

2011-08-29 Thread Nick_G

OK - just woke up the Touch after being on standby for several hours.
Back at the top-level menu again with 'Favourites' missing. Checked
wireless signal - showed 68% which then jumped to 80%. I can access
streams using Tunein, but not MysB Favourites. Also, it had lost the
name of the Touch and reverted to 'nil', which seems to happen every
time this glitch shows up. This is all with the Mac asleep so I'm not
using the LAN. I've unplugged the Touch again and will plug it in 
boot it up shortly. I'm betting it'll be back to normal again.

So, surely if this was a wireless issue then I wouldn't be able to
access streams at all? I don't think it's as simple as some seem to
think.

Regards,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-29 Thread Nick_G

Further to my last post it sounds very similar to the problem being
posted on the official Logitech forum in this thread:

http://forums.logitech.com/t5/MySqueezebox-com-Squeezebox/Mysqueezebox-com-as-reliable-as-a-dodgy-used-car-dealer/td-p/676664


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Re: [slim] Logitech servers down in the UK again?

2011-08-29 Thread castalla

As far as I can tell, it's an interaction between the msb.com route and
the latest firmware ... I never saw these issues with earlier firmware.


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Re: [slim] Logitech servers down in the UK again?

2011-08-29 Thread Nick_G

Thanks castalla. Your problem sounds very similar to mine, especially
the Touch reverting to 'nil'. I also don't think it's as simple as
wireless problems. If so, when nothing works via MySB, then why does
the Touch work when I connect to my LAN?

And, quelle surprise, everything back to normal after a reboot. I'm
going to see what happens when I unplug the Touch when not in use. My
guess is that it will reduce the chances of this happening again. It
seems to encourage the problem if left on standby for long periods. A
bit of a pain, but it's less of a pain than losing my Favourites or
MysB!

Regards,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-29 Thread castalla

Well, as Logitech Support Specialists suggest you could always 'phone
tech support and explain your problem!  May as well tie up even more
telecomms lines going round in ever-decreasing circles 


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Re: [slim] Logitech servers down in the UK again?

2011-08-29 Thread Nick_G

castalla;653935 Wrote: 
 Well, as Logitech Support Specialists suggest you could always 'phone
 tech support and explain your problem!  May as well tie up even more
 telecomms lines going round in ever-decreasing circles 

Oh dear...

Left it playing a little earlier and just seen that it had gone to
Standby mode. Favourites is in the menu, but when selected: 'We could
not connect to MySqueezebox.com'. Seemed unresponsive even after
switching to my LAN. A quick reboot and it's working fine via my LAN
but it cannot access MySB. Wireless strength showing 78%.

Put computer to sleep. Tried to connect to the iMac; of course it
couldn't. So I went to Networking and told it to connect to MySB, which
it promptly did, and is now working fine again!

Very strange, and, like I said before, I don't think this is a wireless
issue.

Regards,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-29 Thread castalla

Neither do I 


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Re: [slim] Logitech servers down in the UK again?

2011-08-28 Thread Nick_G

Once again - I wake up the Touch to find it at the top-level menu
instead of the stream I was last listening to, and see that the
Favourites option has disappeared from the menu.

I've just unplugged. I can't be bothered to fiddle around with it.
Totally fed up with these glitches and am thinking that my next
streaming device will not be made by Logitech.


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Re: [slim] Logitech servers down in the UK again?

2011-08-28 Thread Nick_G

Well I unplugged it for about half an hour and rebooted, and everything
seemed fine.

However, an hour later, I'm back to square one with the Favourites gone
from the menu and most items unusable. What the hell is going on?!


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Re: [slim] Logitech servers down in the UK again?

2011-08-28 Thread garym

Don't recall your setup, but could you connect it to your Router via
ethernet (just temporarily as a test).  You'll have to change the setup
from WIFI to ethernet when you do that, it is not automatic from just
plugging in the cable).  This will test whether the issue is your
player, mysb.com, or your WIFI connection (and possible interference
with the WIFI).  If it turns out that WIFI is the issue, then there are
steps to take to improve that (or simply move to ethernet, powerline
ethernet, cableTV ethernet, etc.).


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System 2: Win7(64) laptop  SbS 7.6.1  Touch, Boom, Radio w/Battery
(all ethernet except Radio and laptop)
Retired: SB3, Duet Receiver
Controlled at both locations with: iPhone (iPeng), iPad (iPeng 
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Re: [slim] Logitech servers down in the UK again?

2011-08-28 Thread Nick_G

garym;653664 Wrote: 
 Don't recall your setup, but could you connect it to your Router via
 ethernet (just temporarily as a test).  You'll have to change the setup
 from WIFI to ethernet when you do that, it is not automatic from just
 plugging in the cable).  This will test whether the issue is your
 player, mysb.com, or your WIFI connection (and possible interference
 with the WIFI).  If it turns out that WIFI is the issue, then there are
 steps to take to improve that (or simply move to ethernet, powerline
 ethernet, cableTV ethernet, etc.).

Thanks Gary.

The Touch is hooked up to the hi-fi in the living room, with the router
in the study at the opposite end of the house. 

After another spell unplugged it's working fine at the moment. Even if
I did have it connected to the router via ethernet there's no telling
how long I'd have to wait until the problem starts again; it could be
an hour, a day or a week, although today seems to have been the worst
so far. So I'm reluctant to try this at the moment.

I suppose I could just unplug it every time I'm not using it. I'd bet
money on that curing the problem, but it's not really as convenient. It
shouldn't start losing the connection to MySB just because I leave it on
standby.

I do still wonder if it's connected with the bugs in SBS 7.6.


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Re: [slim] Logitech servers down in the UK again?

2011-08-28 Thread NikolajC

Related or not I just got back home finding 2 Booms and 1 SB3 stuck at
cannot connect screen and had to be powercycled. No response to
button presses or remote. Receiver was fine though. This is getting
worse by the minute I'm afraid.


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Re: [slim] Logitech servers down in the UK again?

2011-08-28 Thread garym

Nick_G;653677 Wrote: 
 
 I do still wonder if it's connected with the bugs in SBS 7.6.

Could be but I'd put my money on something in your local setup that is
hurting the signal. (otherwise there'd be a LOT more complaints...many
people have 7.6.1 working very well).

What WIFI signal strength does the player report?  Also, use something
like NetStumbler or Vistumbler to check for local Wifi NETWORKS and
make sure you're on a different channel (far away as possible). I had
similar problems to yours on an older SB3 when I had intermitant WIFI
problems.  If this is the case, you might want to consider powerplugs
to bring ethernet from the router to your SB Player.


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System 1: Vortexbox Appliance (1.5)  SbS 7.5.4  Transporter, Touch,
Boom, Radio w/Battery (all ethernet except Radio)
System 2: Win7(64) laptop  SbS 7.6.1  Touch, Boom, Radio w/Battery
(all ethernet except Radio and laptop)
Retired: SB3, Duet Receiver
Controlled at both locations with: iPhone (iPeng), iPad (iPeng 
SqueezePad), CONTROLLER, or SqueezePlay 7.6 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Additional Tagging - mp3tag

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Re: [slim] Logitech servers down in the UK again?

2011-08-28 Thread simonjedrake

garym;653700 Wrote: 
 Could be but I'd put my money on something in your local setup that is
 hurting the signal. (otherwise there'd be a LOT more complaints...many
 people have 7.6.1 working very well).
 
 What WIFI signal strength does the player report?  Also, use something
 like NetStumbler or Vistumbler to check for local Wifi NETWORKS and
 make sure you're on a different channel (far away as possible). I had
 similar problems to yours on an older SB3 when I had intermitant WIFI
 problems.  If this is the case, you might want to consider powerplugs
 to bring ethernet from the router to your SB Player.

Nick.
All my prevoius SB issues in the early days were all related to local
wifi issues, as soon as I changed to using powerplugs on those SB
devices in low signal parts of my house all the connectivity issues
went away - and for many years I have have had a rock solid
connectivity setup.


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QNAP TS-239 (v 3.5.0 build 0815). Seagate Barracuda ES 1000GB x 2. 
SSOTS 4.12b  SC 7.6.2-33212
2 x SB3, 1 x SB2, 1 x SB Controller, SB Radio  iPad/iPhone/iTouch with
iPeng/Spotify
QNAP TS-109 Pro (v 3.3.1 build 0823T)  a QNAP TS-101 (v 2.5.0 build
1210T) for secondary backup.
Panasonic BL-C30  Bl-C160 Cameras. Apple Airport Express.
iTunes Playlist Library. Netgear DG834N Router

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Re: [slim] Logitech servers down in the UK again?

2011-08-27 Thread Nick_G

Here we go again... 'Gsteway Time Out' when I try to access my
Favourites on MysB.

I'm getting fed up with this.


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Re: [slim] Logitech servers down in the UK again?

2011-08-27 Thread bpa

Working OK here in Ireland connecting EU West using SB3. It was a bit
slow to connect at first.

Are using Touch/Radio or older player ?


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Re: [slim] Logitech servers down in the UK again?

2011-08-27 Thread Nick_G

bpa;653231 Wrote: 
 Working OK here in Ireland connecting EU West using SB3. It was a bit
 slow to connect at first.
 
 Are using Touch/Radio or older player ?

I'm using a Touch.

What's even more infuriating is I can access my  MySB Favourites page
on the Mac, but the Touch refuses to connect. As a result most of the
menu items don't work.

I still wonder if it's connected with SBS 7.6 as I never used to get
problems this frequently or this bad.


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Re: [slim] Logitech servers down in the UK again?

2011-08-27 Thread Nick_G

OK, it's resolved itself now after leaving the Touch unplugged for a few
minutes and rebooting. 

Initially when the menu started playing up on the Touch I couldn't
connect using the Mac. However, it seemed to be a fleeting glitch, and,
although it worked fine on the computer, for several minutes the Touch
refused to connect to MySB, and as I mentioned, it seemed to need to be
unplugged for a few minutes before it worked properly.

How long until the next time though? This seems to be happening once
every day or 2 days at present.


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Re: [slim] Logitech servers down in the UK again?

2011-08-25 Thread Nick_G

Thanks.

It actually seemed to sort itself out after I'd switched over to the
LAN and then switch back to MySB.

But I've just come home to find that 'Favourites' has disappeared from
the top-level menu again. Just unplugged it and hopefully it'll be back
in the list when I reboot it...


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Re: [slim] Logitech servers down in the UK again?

2011-08-25 Thread Nick_G

Well I *think* that there's a problem with MySB as I was getting 'Bad
Gateway' and 'Gateway Timeout' errors a few minutes ago when trying to
access my Favourites which are on MySB. 

The Squeezebox works when connected to the LAN and at present it can
access the MySB Favourites via the LAN but it won't let me switch to
MySB under the 'Networking' option in the Advanced Settings. So I'm a
bit confused.

Anyone else in the UK having problems?


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Re: [slim] Logitech servers down in the UK again?

2011-08-25 Thread Mnyb

can you goto the homepage ? It's a giveaway if you can not go to
mysqueezebox.com with the browser


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Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: SB3 + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad 64gB wifi +3g with iPengHD  SqueezePad

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Re: [slim] Logitech servers down in the UK again?

2011-08-25 Thread Nick_G

Mnyb;652782 Wrote: 
 can you goto the homepage ? It's a giveaway if you can not go to
 mysqueezebox.com with the browser

Well it sorted itself out again after a second reboot. I'm not liking
the frequency of this erratic behaviour though. It may be an
unfortunate coincidence but it seems to have increased in frequency
since the overhaul to SBS 7.6...


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[slim] Logitech servers down in the UK again?

2011-08-23 Thread Nick_G

I was just listening to a stream on my Squeezebox Touch a few minutes
ago and it suddenly switched itself to standby, showing the clock
display. When I woke it up I found that it couldn't connect to my
Favourites, with the spinning cursor just going nowhere.

I unplugged it and left it for a few minutes, rebooted it and now most
of the menu items like Favourites, Accuradio, Shoutcast etc do nothing.
The clock has vanished from the display on standby too. This is all via
MySB.

However, if I choose My Music and connect to my LAN all is well. Is
this another MySB outage problem?

Thanks,
Nick


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Re: [slim] Logitech servers down in the UK again?

2011-08-23 Thread garym

Nick_G;652166 Wrote: 
 I was just listening to a stream on my Squeezebox Touch a few minutes
 ago and it suddenly switched itself to standby, showing the clock
 display. When I woke it up I found that it couldn't connect to my
 Favourites, with the spinning cursor just going nowhere.
 
 I unplugged it and left it for a few minutes, rebooted it and now most
 of the menu items like Favourites, Accuradio, Shoutcast etc do nothing.
 The clock has vanished from the display on standby too. This is all via
 MySB.
 
 However, if I choose My Music and connect to my LAN all is well. Is
 this another MySB outage problem?
 
 Thanks,
 Nick

don't know, but I'd reboot my routermay have lost IP address


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