Re: [DX-NEWS] LOTW still off-line

2012-11-08 Thread Les Kalmus

I am convinced they have crashed several times in recent months.
There's no way to know since they are secretive about what goes on up there.
It seems that when there is a large volume of uploads, they tend to fail 
which probably means inadequate capacity and/or bugs.


Les W2LK

On 11/7/2012 9:26 PM, Ken Scheper wrote:

Just an FYI...must be a BIG bug !!!
73
Ken
WA8JOC

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Re: [DX-NEWS] LOTW still off-line

2012-11-08 Thread Les Kalmus

Larry,

Because the system was unavailable a couple of weekends ago. I did an 
upload early Friday evening. Then another a little later.

The first one got processed, the second not until Monday late morning.
To me, a systems manager, that's a clear sign things crashed and got 
restarted when people came in to start the week Monday morning.


I can document the times but why go there. They clearly need to overhaul 
that system.
I am a big supporter of ARRL but at times I wonder what goes on in 
Newington.


Les

Here is a comment from someone last night:


   6


   Re: LoTW Update - what's really wrong
   
http://groups.yahoo.com/group/dxlab/message/112637;_ylc=X3oDMTJzYWQ4ODZnBF9TAzk3MzU5NzE1BGdycElkAzMwMDc4MzcEZ3Jwc3BJZAMxNzA1MDYzMTA4BG1zZ0lkAzExMjYzNwRzZWMDZG1zZwRzbGsDdm1zZwRzdGltZQMxMzUyMzQxMzc0



   Wed Nov 7, 2012 6:18 pm (PST) . Posted by:


 N4NW n4nw
 
mailto:n...@n4nw.org?subject=Re%3A%20LoTW%20Update%20-%20what%27s%20really%20wrong


I learned today that the whole LotW mess is because the system
crashed when LotW ran out of 'space' to store the data! This
resulted in the system shut down.

Although additional storage has been added because the two databases
(LotW and DXCC) crashed the databases have to be
rebuilt. Unfortunately, the ARRL, when it originally created LotW a
proprietary database program unique to LotW was created. Why? I don't
know write to your ARRL Director and demand an explanation.

In any case I am lead to believe that as soon as the database is
rebuilt access will resume.

My contact assured me that no log data was lost as multiple backup
are made - it remains to be seen how true this is.

What is important about this incident is it would seem, as some have
expressed, that monitoring LotW is not a priority. Communications by
ARRL members to their specific ARRL DIRECTOR will have the most
impact on elevating LotW to a higher lever of support and attention.

Tom Gregory, N4NW

[Non-text portions of this message have been removed]


mailto:n...@n4nw.org?subject=Re%3A%20LoTW%20Update%20-%20what%27s%20really%20wrong







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Re: RE: [DX-NEWS] LOTW still off-line

2012-11-08 Thread Ron Notarius W3WN

Look guys... I know that Logbook being down is unfortuante, and it's a pain, 
but things like this happen sometimes, despite the best intentions, procedures, 
precautions, and backups. Just ask any other IT professional... we've all dealt 
with situations like this (or worse) at one time or another, given enough time 
in the field.
Wild speculation isn't going to help any.
It is unfortunate that DX World published the claim that ~45% of recent 
data had been lost -- and I don't blame MM0NDX for publishing it, as he 
received the alleged story from two or more sources. But pending accurate 
information from the League to the contrary, I would take any such claim 
(especially one that vague) with a huge grain of salt.
Now with that all in mind... maybe the time has come to upgrade the LotW 
servers  related infrastructure. And the user interface could certainly use a 
little sprucing up, it's age is showing (though granted, it's clearly designed 
to be functional, not pretty). These things can cost money... lots of money. 
(Even if you, as a web designer, donate your time, your time is has value to 
it). So I'd humbly suggest that you start thinking of ways to improve the 
system, and ways to present them in a positive way to the League... and that 
may include outright cash donations or other fund raisers. 
That strikes me as a more positive exercise that wringing our hands, going oh 
woe is us! LotW is down and otherwise acting like the proverbial Chicken 
Little.
73, ron w3wn


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Re: [DX-NEWS] LOTW still off-line

2012-11-08 Thread KE1F Lou

Lack of communication from ARRL is the problem.

There is no excuse for not making a comment on the ARRL website.

That would eliminate all kind suspicions.

My 2c worth.

73  Lou   KE1F


On 11/8/2012 11:44 AM, Les Kalmus wrote:

Larry,

Because the system was unavailable a couple of weekends ago. I did an 
upload early Friday evening. Then another a little later.

The first one got processed, the second not until Monday late morning.
To me, a systems manager, that's a clear sign things crashed and got 
restarted when people came in to start the week Monday morning.


I can document the times but why go there. They clearly need to 
overhaul that system.
I am a big supporter of ARRL but at times I wonder what goes on in 
Newington.


Les

Here is a comment from someone last night:


6


Re: LoTW Update - what's really wrong

http://groups.yahoo.com/group/dxlab/message/112637;_ylc=X3oDMTJzYWQ4ODZnBF9TAzk3MzU5NzE1BGdycElkAzMwMDc4MzcEZ3Jwc3BJZAMxNzA1MDYzMTA4BG1zZ0lkAzExMjYzNwRzZWMDZG1zZwRzbGsDdm1zZwRzdGltZQMxMzUyMzQxMzc0



Wed Nov 7, 2012 6:18 pm (PST) . Posted by:


  N4NW n4nw
  
mailto:n...@n4nw.org?subject=Re%3A%20LoTW%20Update%20-%20what%27s%20really%20wrong


I learned today that the whole LotW mess is because the system
crashed when LotW ran out of 'space' to store the data! This
resulted in the system shut down.

Although additional storage has been added because the two databases
(LotW and DXCC) crashed the databases have to be
rebuilt. Unfortunately, the ARRL, when it originally created LotW a
proprietary database program unique to LotW was created. Why? I don't
know write to your ARRL Director and demand an explanation.

In any case I am lead to believe that as soon as the database is
rebuilt access will resume.

My contact assured me that no log data was lost as multiple backup
are made - it remains to be seen how true this is.

What is important about this incident is it would seem, as some have
expressed, that monitoring LotW is not a priority. Communications by
ARRL members to their specific ARRL DIRECTOR will have the most
impact on elevating LotW to a higher lever of support and attention.

Tom Gregory, N4NW

[Non-text portions of this message have been removed]


mailto:n...@n4nw.org?subject=Re%3A%20LoTW%20Update%20-%20what%27s%20really%20wrong






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RE: [DX-NEWS] LOTW still off-line

2012-11-08 Thread Richard Schweizer
 
Go to Staten Island there are hundreds of people who just lost EVERYTHING they 
own and are sleeping is houses (or on the street) with no heat. Ham radio is a 
HOBBY.  Let's not forget that point. 

Richard T. Schweizer  W2CF

377 Canterbury Dr.

Ramsey,  NJ  07446

 

Telephone: (201) 825-4318

  Date: Thu, 8 Nov 2012 11:32:52 -0600
 From: wn3...@verizon.net
 To: dx-news@njdxa.org
 Subject: Re: RE: [DX-NEWS] LOTW still off-line
 
 
 Look guys... I know that Logbook being down is unfortuante, and it's a pain, 
 but things like this happen sometimes, despite the best intentions, 
 procedures, precautions, and backups. Just ask any other IT professional... 
 we've all dealt with situations like this (or worse) at one time or another, 
 given enough time in the field.
 Wild speculation isn't going to help any.
 It is unfortunate that DX World published the claim that ~45% of recent 
 data had been lost -- and I don't blame MM0NDX for publishing it, as he 
 received the alleged story from two or more sources. But pending accurate 
 information from the League to the contrary, I would take any such claim 
 (especially one that vague) with a huge grain of salt.
 Now with that all in mind... maybe the time has come to upgrade the LotW 
 servers  related infrastructure. And the user interface could certainly use 
 a little sprucing up, it's age is showing (though granted, it's clearly 
 designed to be functional, not pretty). These things can cost money... lots 
 of money. (Even if you, as a web designer, donate your time, your time is has 
 value to it). So I'd humbly suggest that you start thinking of ways to 
 improve the system, and ways to present them in a positive way to the 
 League... and that may include outright cash donations or other fund raisers. 
 That strikes me as a more positive exercise that wringing our hands, going 
 oh woe is us! LotW is down and otherwise acting like the proverbial Chicken 
 Little.
 73, ron w3wn
 
 
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Re: [DX-NEWS] LOTW still off-line

2012-11-08 Thread Crownhaven
ARRL Information Technology Manager Michael Keane, K1MK, is reporting 
that while Logbook of The World (LoTW 
http://www.arrl.org/logbook-of-the-world) system is currently down, it 
is expected to be back up by 9 AM EST (1400 UTC) on Friday, November 9. 
While the system is temporarily down, radio amateurs are not able to 
access LoTW or upload their logs, Keane explained. No data has been 
lost, and everyone's records are intact. We understand the problem and 
we are in the process of restoring service to LoTW. Since both the 
Logbook of The World service and the Online DXCC 
http://www.arrl.org/news/online-dxcc-application-to-debut-april-2 
service are connected to the ARRL Awards System, radio amateurs are not 
able to access either service until the system is restored. We apologize 
for any inconvenience this may cause, and want to assure the amateur 
community that the ARRL is working diligently to restore service to 
these popular programs.


From the ARRL Letter...

Steve, N4JQQ


On 11/8/2012 2:02 PM, Richard Schweizer wrote:
Go to Staten Island there are hundreds of people who just lost 
EVERYTHING they own and are sleeping is houses (or on the street) with 
no heat.


Ham radio is a HOBBY.  Let's not forget that point.



*Richard T. Schweizer  W2CF*
377 Canterbury Dr.
Ramsey,  NJ  07446

Telephone: (201) 825-4318


 Date: Thu, 8 Nov 2012 11:32:52 -0600
 From: wn3...@verizon.net
 To: dx-news@njdxa.org
 Subject: Re: RE: [DX-NEWS] LOTW still off-line


 Look guys... I know that Logbook being down is unfortuante, and it's 
a pain, but things like this happen sometimes, despite the best 
intentions, procedures, precautions, and backups. Just ask any other 
IT professional... we've all dealt with situations like this (or 
worse) at one time or another, given enough time in the field.

 Wild speculation isn't going to help any.
 It is unfortunate that DX World published the claim that ~45% of 
recent data had been lost -- and I don't blame MM0NDX for publishing 
it, as he received the alleged story from two or more sources. But 
pending accurate information from the League to the contrary, I would 
take any such claim (especially one that vague) with a huge grain of salt.
 Now with that all in mind... maybe the time has come to upgrade the 
LotW servers  related infrastructure. And the user interface could 
certainly use a little sprucing up, it's age is showing (though 
granted, it's clearly designed to be functional, not pretty). These 
things can cost money... lots of money. (Even if you, as a web 
designer, donate your time, your time is has value to it). So I'd 
humbly suggest that you start thinking of ways to improve the system, 
and ways to present them in a positive way to the League... and that 
may include outright cash donations or other fund raisers.
 That strikes me as a more positive exercise that wringing our hands, 
going oh woe is us! LotW is down and otherwise acting like the 
proverbial Chicken Little.

 73, ron w3wn


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