RE: A public apology to Agilent

2001-06-27 Thread Michael Taylor
To: emc-p...@ieee.org Subject: A public apology to Agilent Hi; A couple weeks ago I politely criticized the HP/Agilent E7401A spectrum analyzer. Okay, so I called it a piece of garbage. That was based on two basic facts: 1) It was ridiculously user-unfriendly. 2) Customer support was friendly

A public apology to Agilent

2001-06-27 Thread Michael Mertinooke
Hi; A couple weeks ago I politely criticized the HP/Agilent E7401A spectrum analyzer. Okay, so I called it a piece of garbage. That was based on two basic facts: 1) It was ridiculously user-unfriendly. 2) Customer support was friendly but unhelpful. I now wish to publicly apologize. Two nice