RE: [flexcoders] Flex 1.5 price - A Real Example of a Nearly Lost Sale

2005-03-31 Thread Dirk Eismann

I've got a question concerning maintenance, maybe someone from MM can comment:

we bought Flex 1.5 two months ago. When our maintenance period ends and we 
decide to extend the maintenance will the price for the new maintenance be 
based on the original price (12k) or the product's price at that moment in time?

According to what Ian just wrote I would expect the first, is this right?

Thanks,
Dirk.

 PS One bit of good news - annual maintenance is based on 
 the price you paid for the product, so getting it at the 
 'old' price means we pay less for maintenance in future years.



 
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Re: [flexcoders] Flex 1.5 price - A Real Example of a Nearly Lost Sale

2005-03-31 Thread Jeff Steiner

Dirk,

When I talked to my account manager the other day - he told me that the
price you pay is the basis for future maintenance agreements.  I would still
check with yours.

Jeff
http://www.flexauthority.com

- Original Message - 
From: Dirk Eismann [EMAIL PROTECTED]
To: flexcoders@yahoogroups.com
Sent: Thursday, March 31, 2005 6:59 AM
Subject: RE: [flexcoders] Flex 1.5 price - A Real Example of a Nearly Lost
Sale



 I've got a question concerning maintenance, maybe someone from MM can
comment:

 we bought Flex 1.5 two months ago. When our maintenance period ends and we
decide to extend the maintenance will the price for the new maintenance be
based on the original price (12k) or the product's price at that moment in
time?

 According to what Ian just wrote I would expect the first, is this right?

 Thanks,
 Dirk.

  PS One bit of good news - annual maintenance is based on
  the price you paid for the product, so getting it at the
  'old' price means we pay less for maintenance in future years.




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RE: [flexcoders] Flex 1.5 price - A Real Example of a Nearly Lost Sale

2005-03-31 Thread Ian Welsh

Dirk, that is what I was told (in writing) - maintenance at 20% of the price
you pay (per year).

In fact we bought an additional year's maintenance with our order (the first
year was included). 

Hope this helps.

Regards
Ian


-
Ian Welsh.
Business Manager.
Harlaxton College.
Harlaxton, Grantham, Lincs, NG32 1AG. United Kingdom
Tel: +44 (0) 1476-403000 Fax: +44 (0) 1476-403030 
Web: http://www.ueharlax.ac.uk

Harlaxton College - Learning: All Together


-Original Message-
From: Dirk Eismann [mailto:[EMAIL PROTECTED] 
Sent: 31 March 2005 16:00
To: flexcoders@yahoogroups.com
Subject: RE: [flexcoders] Flex 1.5 price - A Real Example of a Nearly Lost
Sale


I've got a question concerning maintenance, maybe someone from MM can
comment:

we bought Flex 1.5 two months ago. When our maintenance period ends and we
decide to extend the maintenance will the price for the new maintenance be
based on the original price (12k) or the product's price at that moment in
time?

According to what Ian just wrote I would expect the first, is this right?

Thanks,
Dirk.

 PS One bit of good news - annual maintenance is based on the price you 
 paid for the product, so getting it at the 'old' price means we pay 
 less for maintenance in future years.



 
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RE: [flexcoders] Flex 1.5 price - A Real Example of a Nearly Lost Sale

2005-03-31 Thread Lucian Beebe

The price for maintenance is based on the price you paid, not any new prices
for new packaging that might be in place at a future date. 

Lucian 

-Original Message-
From: Dirk Eismann [mailto:[EMAIL PROTECTED] 
Sent: Thursday, March 31, 2005 7:00 AM
To: flexcoders@yahoogroups.com
Subject: RE: [flexcoders] Flex 1.5 price - A Real Example of a Nearly Lost
Sale


I've got a question concerning maintenance, maybe someone from MM can
comment:

we bought Flex 1.5 two months ago. When our maintenance period ends and we
decide to extend the maintenance will the price for the new maintenance be
based on the original price (12k) or the product's price at that moment in
time?

According to what Ian just wrote I would expect the first, is this right?

Thanks,
Dirk.

 PS One bit of good news - annual maintenance is based on 
 the price you paid for the product, so getting it at the 
 'old' price means we pay less for maintenance in future years.



 
Yahoo! Groups Links



 





 
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