Re: [Foundation-l] OTRS

2011-06-07 Thread Huib Laurens
Hello, Almost a week later there has been no responds bij the Foundation nor a responds from the OTRS admins to this mailing nor in private. At this moment I'm starting to believe the Foundation and the OTRS admin's doens't care at all about this. Are we really going to accept this kind of

Re: [Foundation-l] OTRS

2011-06-07 Thread Thomas Dalton
On 7 June 2011 11:17, Huib Laurens sterke...@gmail.com wrote: Hello, Almost a week later there has been no responds bij the Foundation nor a responds from the OTRS admins to this mailing nor in private. At this moment I'm starting to believe the Foundation and the OTRS admin's doens't care

Re: [Foundation-l] OTRS

2011-06-07 Thread Huib Laurens
Yes I did. There has been no responds from them so far. 2011/6/7, Thomas Dalton thomas.dal...@gmail.com: On 7 June 2011 11:17, Huib Laurens sterke...@gmail.com wrote: Hello, Almost a week later there has been no responds bij the Foundation nor a responds from the OTRS admins to this mailing

Re: [Foundation-l] OTRS

2011-06-07 Thread Béria Lima
Probably because they are still looking at this case (or finishing others). After all, this is not the only claim of PP violation. _ *Béria Lima* http://wikimedia.pt/(351) 925 171 484 *Imagine um mundo onde é dada a qualquer pessoa a possibilidade de ter livre acesso ao somatório de todo o

Re: [Foundation-l] OTRS

2011-06-07 Thread Keegan Peterzell
On Tue, Jun 7, 2011 at 5:17 AM, Huib Laurens sterke...@gmail.com wrote: Hello, Almost a week later there has been no responds bij the Foundation nor a responds from the OTRS admins to this mailing nor in private. Untrue regarding OTRS admins. I, as an OTRS admin, concur with the judgement

Re: [Foundation-l] OTRS

2011-06-03 Thread Huib Laurens
Hi, I don't get it, why isn't it a problem when we start posting OTRS tickets to pastebin. The article was already deleted for more that 24 so there was no need to give the information to SilverSpoon. SilverSpoon wasn't active with the article so there was no need to share the information with

[Foundation-l] OTRS

2011-06-02 Thread Huib Laurens
Hello, I'm wondering, is there a policy for OTRS agents saying that they can't make info send to OTRS public? -- Kind regards, Huib Laurens WickedWay.nl Webhosting the wicked way. ___ foundation-l mailing list foundation-l@lists.wikimedia.org

Re: [Foundation-l] OTRS

2011-06-02 Thread Casey Brown
On Thu, Jun 2, 2011 at 3:40 PM, Huib Laurens sterke...@gmail.com wrote: I'm wondering, is there a policy for OTRS agents saying that they can't make info send to OTRS public? Yes, information sent to OTRS should be treated as non-public information that should not be shared under pretty much

Re: [Foundation-l] OTRS

2011-06-02 Thread Huib Laurens
Okay, Than we have a problem here, User Silverspoon publiced a e-mail I send to OTRS in a channel. This e-mail (http://demo.wickedway.nl/temp/SS%20temp.jpg) is a e-mail I sended to OTRS to release content. This e-mail was paste on pastebin to discuss in a public IRC channel (

Re: [Foundation-l] OTRS

2011-06-02 Thread Béria Lima
And you complain about the violation of your privacy posting the private mail in a public list? _ *Béria Lima* http://wikimedia.pt/ (351) 925 171 484 *Imagine um mundo onde é dada a qualquer pessoa a possibilidade de ter livre acesso ao somatório de todo o conhecimento humano. É isso o que

Re: [Foundation-l] OTRS

2011-06-02 Thread Huib Laurens
A screenshot SilverSpoon placed online about this: http://img815.imageshack.us/img815/3260/10minutes.png ___ foundation-l mailing list foundation-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l

Re: [Foundation-l] OTRS

2011-06-02 Thread Béria Lima
Again, if you are complaining about a violation of your privacy don't post private info in a public list. _ *Béria Lima* http://wikimedia.pt/ (351) 925 171 484 *Imagine um mundo onde é dada a qualquer pessoa a possibilidade de ter livre acesso ao somatório de todo o conhecimento humano. É

Re: [Foundation-l] OTRS

2011-06-02 Thread Huib Laurens
I'm complaining here because the OTRS Admin doesn't give a fuck. So there is a option to leave it and let it go, or come to here,. ___ foundation-l mailing list foundation-l@lists.wikimedia.org Unsubscribe:

Re: [Foundation-l] OTRS

2011-06-02 Thread Béria Lima
he is not the only adm in the world Huib. If you are so troubled about that, send a mail to OTRS adms (in plural) in private. Make the private data public here does not help your case. _ *Béria Lima* http://wikimedia.pt/ (351) 925 171 484 *Imagine um mundo onde é dada a qualquer pessoa a

Re: [Foundation-l] OTRS

2011-06-02 Thread Mono mium
Hi there, I believe all data sent to OTRS is covered by the Wikimedia Foundation privacy policy. It should be treated as sensitive, however, by posting to this publicly read and archived mailing list, it seems that the data revealed was not sensitive. I agree that this is unacceptable behavior

Re: [Foundation-l] OTRS

2011-06-02 Thread Béria Lima
New problem: Silverspoon in not an OTRS member. So he don't have access to OTRS mails. _ *Béria Lima* http://wikimedia.pt/ (351) 925 171 484 *Imagine um mundo onde é dada a qualquer pessoa a possibilidade de ter livre acesso ao somatório de todo o conhecimento humano. É isso o que estamos a

Re: [Foundation-l] OTRS

2011-06-02 Thread Risker
On 2 June 2011 16:01, Huib Laurens sterke...@gmail.com wrote: Okay, Than we have a problem here, User Silverspoon publiced a e-mail I send to OTRS in a channel. This e-mail (http://demo.wickedway.nl/temp/SS%20temp.jpg) is a e-mail I sended to OTRS to release content. This e-mail was paste

Re: [Foundation-l] OTRS

2011-06-02 Thread Nathan
On Thu, Jun 2, 2011 at 4:44 PM, Béria Lima berial...@gmail.com wrote: New problem: Silverspoon in not an OTRS member. So he don't have access to OTRS mails. _ *Béria Lima* In the original e-mail, Huib notes the information was provided to Silverspoon by another user. Also, I think it's

Re: [Foundation-l] OTRS

2011-06-02 Thread Huib Laurens
Hello, Its a fact that this is the second time this happens, when you take it up to the admins nothing will happen. Because I think this is not something that should go away I take my loss and make this a public descussion. Otherwhise nothing will happen again. Its also a fact freakyfries a user

Re: [Foundation-l] OTRS

2011-06-02 Thread Thomas Morton
The privacy policy does not preclude releasing private emails, and even writes in specific exceptions. When raised on en.wiki in relation to releasing CheckUser information (in that case linking an IP to an account) I thought the response there said it best; that not linking IP's to accounts was

Re: [Foundation-l] OTRS

2011-06-02 Thread George Herbert
On Thu, Jun 2, 2011 at 1:58 PM, Thomas Morton morton.tho...@googlemail.com wrote: The privacy policy does not preclude releasing private emails, and even writes in specific exceptions. When raised on en.wiki in relation to releasing CheckUser information (in that case linking an IP to an

Re: [Foundation-l] OTRS

2011-06-02 Thread Thomas Dalton
Try these guys: http://meta.wikimedia.org/wiki/Ombudsman_commission On 2 June 2011 20:40, Huib Laurens sterke...@gmail.com wrote: Hello, I'm wondering, is there a policy for OTRS agents saying that they can't make info send to OTRS public? -- Kind regards, Huib Laurens WickedWay.nl

Re: [Foundation-l] OTRS

2011-06-02 Thread Huib Laurens
Thomas, Who is the right person because it is a fact that a problem should be told to the OTRS admins, after I did that he told me that it was my own problem. So if there is somebody I should bring it up to now I would like to know. This doesn't change the fact that I believe that SilverSpoon

[Foundation-l] OTRS identification policy

2011-02-06 Thread Philippe Beaudette
Hi everyone, Several people have raised important questions on this list about the identification policy as it applies to OTRS volunteers. Together with interim counsel and other members of the community department, I have been reviewing our compliance with, and interpretation of, Wikimedia